Cablecard charges still showing after returning the card to Verizon

How long does it usually take for the cable card charges to get dropped after returning the card?  I sent my cable card back to Verizon (in prepaid box that they sent me - TY!) a month ago, and the charges still show up on my account.  When I talked to the customer rep, they suggested that I wait a bit longer to see if the cable card removal will automatically show up under my account.  However, I somehow doubt that the system will show that the card was returned.  I have pictures of the box and the tracking number, as well UPS' tracking info (accepted by Verizon on 3/19/2013 and signed by Taylor).  Does it usually take that long for Verizon to update their system?

Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

Similar Messages

  • My Iphone still won't charge even after I had tried plugging it in and waiting then restarting it, it still showed up on the screen that it has to be charged, even when it was in the USB port. Help please

    My Iphone still won't charge even after I had tried plugging it in and waiting then restarting it, it still showed up on the screen that it has to be charged, even when it was in the USB port. I tried plugging it into the wall, a computer, I even switched out the USB cables but it still wouldn't charge. Help me please

    Hello Isabellap,
    It sounds like your iPhone 4S is not charging when plugged in.  I found an article with some steps that might help with this.  I recommend reviewing the steps in the sections titled "Battery does not charge from the USB power adapter" and "Will not turn on, will not turn on unless connected to power, or unexpected power off" in the following article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Thank you for posting in the Apple Support Communities. 
    Best,
    Sheila M.

  • Hello I bought a audio book yesterday and it got charged to my bank account but I left the wifi zone and it didn't get downloaded but the charge still shows on my bank account  how do I downloaded with out getting charged again ?

    Hello I bought a audio book yesterday and it got charged to my bank account but I left the wifi zone and it didn't get downloaded but the charge still shows on my bank account  how do I downloaded with out getting charged again ?

    Store>Check for Available Downloads

  • If I extract my previews to recover lost images, will they still show up in the catalog?  Can I extract just certain files?

    if I extract my previews from lightroom, will they still show up in the catalog? I am trying to recover certain images. Can I just extract specific folders?

    I also had ringtones from the 1001 Ringtones app that were lost after the iOS5 conversion.
    I tried the the fix to uncheck the ringtones, sync and then re-check and sync, but that didn't work for me.
    What did work was that I re-downloaded the file from the original e-mail where the app sent it to me, then I hit "add file to library", found the file and then my old ringtones re-appeared.  However, they had a circle with an exclamation point next to them, and when I clicked on it, it said itunes could no longer file the location of the file.  So, I followed the screen steps to tell it where they were originally saved, and then they synced just fine.
    I hope this makes sense, good luck.

  • My Macbook Pro's iTunes App was logged in as someone else. I logged out of that account and logged into mine, but I found that the app still shows all of the previous account's content. None of my apps, songs, or movies are there!

    My Macbook Pro's iTunes App was logged in as someone else. I logged out of that account and logged into mine, but I found that the app still shows all of the previous account's content. None of my apps, songs, or movies are there! iTunes 12.1.0.50 on OS X Yosemite version 10.10. Why is iCloud doing this, and how do I view my content again?

    MacBook Pro  / Mozilla Firefox / Netflix / Silverlight Update solved - DON'T DWNLOAD FROM NETFLIX
    I solved this problem tonight. I have a MacBook Pro with 10.5.8. I know, it's old. But I love my Netflix and I recently noticed that Firefox plays Netflix much better.  Then I suddenly got this message that I needed to download the latest Silverlight - it only takes 30 seconds! - WRONG.   However, after much searching, I finally did the steps in order and it worked.  
    This was after repeatedly downloading Silverlight from the Netflix site without success.  So here's what I did:
    1. Went to http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
    2. Followed the directions. I felt like such an idiot for not doing it right before.
    3. Go to your hard drive and search for "Silverlight" to locate ANY existing Silverlight files: .dmg, etc.
        [also check your Libary/ Internet Plug-ins, but the above search is faster]
    4. Drag it all to the trash and empty it.
    5. Go back to the Get  Silverlight page and click on the Install on that page, not the Netflix site.
    6. Note the steps for Safari or Mozilla Firefox - I wanted Firefox, so I follwed those instructions.
    7. Once it's installed, close all the browsers and Restart that bad boy. Right away.
    8. Open a browser, go to Netflix and proceed to joyfully rot your brain with Netflix content. Yay!

  • OS X Server 2.2.5 update still showing up in the MAS

    A couple of weeks ago I updated a system with OS X 10.8.5 and OS X Server 2.2.2  to OS X Server 2.2.5.
    I had no problems or errors and it seems to me that the install log didn't report anything wrong:
    Nov 20 09:06:00 myApple.server.it installd[395]: PackageKit: Writing receipt for com.apple.pkg.ServerAppStore to /private/var/db/receipts
    Nov 20 09:06:00 myApple.server.it installd[395]: PackageKit: Touched bundle Applications/Server.app
    Nov 20 09:06:00 myApple.server.it installd[395]: PackageKit: Touched bundle Applications/Server.app/Contents/Applications/Xsan Admin.app
    Nov 20 09:06:00 myApple.server.it installd[395]: Installed "Server" (10.8)
    However, yesterday I noticed that the OS X Server 2.2.5 update is still showing up in the MAS.
    I'm almost sure that it wasn't there right after the OS X Server 2.2.5 update but I cannot say when it started showing up again.
    I've already verified that I don't have outdated copies of Server app on attached volumes and I've also inserted all the local volumes except for the startup one in the Spotlight exclusion list.
    Is anyone experiencing the same issue or know what the problem could be?

    I had a copy of the older Server on a backup drive, where I keep the system installers and Server installers just in case.
    I zipped Server on the backup and removed the original and immediately the update went away.
    So because spotlight indexes all the drives it was finding the old version on my external RAID and thinking it needed updating

  • Although all photos in my libraries are rotated to the correct orientation, random pictures still show up in the wrong position when viewed on Apple TV. Any suggestions?

    Although all photos in my libraries are rotated to the correct orientation, random pictures still show up in the wrong position when viewed on Apple TV.
    Any suggestions?

    silvergc
    Thanks for your comments
    Several of our iPhone users in the UK reported the problem this morning, and as the Apple fan in the office I've got the job of resolving the issue
    The original Excel was an old .xls file, but I have saved it as a .xlsx and the problem still appears
    I haven't spoken with our developer yet, but I assume he has created the Excel file using some programming tools rather that directly using Excel
    In the meantime I have created a simply spreadsheet with 8 cells contain values
    In the first 4 cells, I have formatted them using Currency, and have used the currencies USD, DEM, GBP and CHF
    In the remaining cells I have formatted them using the Accounting option, using the same currencies
    When I review the spreadsheet on the iPhone (or iPad), the first 4 remain the same yet the last four all show the £ symbol
    I have now changed the Region Format of the iPhone to United States, and when viewing on the iPhone the bottom 4 values are now all showing the $ sign!
    If I had created the spreadsheet I would have put the Currency code in a seperate cell and purely used a numeric format for the number, and there would be no issue.  That might be the only solution
    Yes, the Director has the full MS Excel app on his Windows 8 device, but I can't expect all of our clients to go and do the same, in business many of them will have the iPhone
    We may have to change the way we produce the report because of Apple's failings here, and it's not the first time that we have had to change something because Apple devices can't display them properly
    In business, submitting a potential job contract only for the recipient to get the wrong idea of the costs is a major concern

  • I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?

    I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?

    You will have to contact the Apple Store you bought the card from and ask, but if you scratched off the coating to expose the redemption code, then no, they won't take it back.
    Regards.

  • Please let me know how can i pair up my IP5 with other IP5s ? whenever i switch on the bluetooth it still shows "Searching'' eventhough the other iphone 5 is kept near to my phone.

    Please let me know how can i pair up my IP5 with other IP5s ? whenever i switch on the bluetooth it still shows "Searching'' eventhough the other iphone 5 is kept near to my phone.

    Sineshraj wrote:
    Please let me know how can i pair up my IP5 with other IP5s ?...
    This is not supported.
    See here for Supported Bluetooth Profiles
    http://support.apple.com/kb/HT3647

  • TS2755 I note with IOS8 that when I delete a msg from a thread it still shows up with the time as a recent msg. How do I remove this without deleting the entire thread?

    I Note with the iOS8 update when I now delete a msg from a contact thread it still shows up with the time as a recent msg. How do I delete this from recent without deleting the entire thread?

    BC
    My understanding is that music syncing is a one way process from computer iTunes to your iPhone.  I think what you are asking is to have IOS synching back to an OSX or PC system.  The software doesn't work that way.
    You either have to uncheck the songs to be synced or create a separate playlist for "BC Canada iPhone" and only sync that playlist.
    As well any purchases you made on your iPhone need to be transferred to your iTunes so they can come back to your phone when you re-sync.
    Hope this helps, even though it's not the answer you might have wanted.
    Cheers

  • I delete an individual message but the time I received the message is still showing next to the persons name in my inbox instead of going back into the correct date/time order. Anyone know how to fix this?

    I delete an individual message but the time I received the message is still showing next to the persons name in my inbox instead of going back into the correct date/time order. Anyone know how to fix this?

    SOLUTION
    Open "terminal" on your mac and type the following:
    defaults write com.apple.mail IgnoreSortOrderWhenSelectingAfterDelete 1
    (copy and past the whole line)
    This will stop that behaviour in mail. 
    It works on most opperating systems.
    mine is.
    Mac OSx 10.7.2 Lion
    Cheers

  • TS3899 How do I change the address that my iphone sends when i send mail.  I have deleted the account but it still shows up as the account that will be replyed to if people hit reply.

    How do I change the address that my iphone sends when i send mail.  I have deleted the account but it still shows up as the account that will be replyed to if people hit reply.

    Hey There I didn't need to change it as it shows my correct name in my icloud account. The problem is on my Mac where it still shows my Full name as my partners name.
    For eg. if I send an email from "Mail" on mac and I use my icloud account then the name that shows up is my partners name when the email is received. If I send an email from the Icloud Mail box that I log into on my browser then the name that shows up when the email is received is my name which is correct.
    When I go into preferences in "Mail" on my Mac to change my name, the name is ghosted out and doesn't allow me to change it ! ? It is here that it still show my partners name ?

  • I purchased the Adobe Creative Complete Plan for Annual Prepaid, and the Check Out just wouldn't proceed. It is still loading after click the confirm button. Dear adobe staff, please assist urgently.

    I purchased the Adobe Creative Complete Plan for Annual Prepaid, and the Check Out just wouldn't proceed. It is still loading after click the confirm button. Dear adobe staff, please assist urgently.

    I am having a similar problem. I am using Chrome and tried on Mac and on PC but the same. Its not completing my order and on PC saying:
    We were unable to process your payment please contact our customer support.......... etc
    But strangely its giving a confirmation button again. It gave me this error upon reconfirmation:
    PMT_000011 : adbehme, en_IE, There is money to authorize, But no Aurthorize delegated were applicable, 12834289525

  • I redeem but still want to use the card on fill

    I redeem but still wNt to use the card on fill?

    Barrie222 wrote:
    If I want to make a separate apple ID then the rest of my family, but still want to use the same itunes account, is that possible?
    Yes, your entire family can use one AppleID just for purchases in the iTunes and App Stores, then each of you can use your own unique AppleIDs for all other services (iCloud accounts, iMessage accounts and so on).
    You can have as many AppleIDs as you wish (or have email addresses for), and you can use a different one for each service Apple offers, if you wished to.
    By doing what you suggest, you also limit the number of AppleIDs with payment information associated with them, so there is only one single AppleID that can be compromised that way.  Keeping one AppleID for purchases and another (with no payment information tied to it) for everything else is not a bad practice for anyone to follow.

  • I have uninstalled iPhoto and reinstalled from the app Store, but still don't have the cards, calendar etc option under Share.  Any other suggestions please?

    I have uninstalled iPhoto and reinstalled from the app Store, but still don't have the cards, calendar etc option under Share.  Any other suggestions please?

    With iPhoto 9.5.1 I have those both places - under the file menu and in the Share section
    LN

Maybe you are looking for

  • Itunes will not load

    hi- i have tried to install the updated version of itunes- but i guess i deleted the "music folder" from my computer- and therefore itunes will not load- how can i put back "my music" folder- where should i put it- so that i can load itunes- thanks-

  • How to format numeric result in a datatable?

    I have a View Object (not tied to an Entity Object) that is displaying a read-only table that includes numeric values. I'm not able to figure out how to control the display formatting so that only 1 decimal place is shown - right now the numbers are

  • Links from outside apps like Mail will not trigger FireFox... but work in Safari

    When I click a link in another program, like Apple Mail, it opens (or activates) Firefox.... but it does not "trigger" the link. If I copy the link, and past it into the Firefox URL bar, of course, it will work.... If I switch the preferred browser t

  • Launch batch file from RoboHelp 9 ExtendScript?

    Can I launch a batch file at the end of a RoboHelp script?

  • Imovie crashes when trying to add photos

    as the title says it. I add photos and then imovie crashes. Killing the app doesn't solve the problem. I need to reinstall For it to work again. but still after reinstall the same happens. please help!