Cables need to be buried

Hello -- Could you please advise the best email to write to request cable lines be buried in my backyard. They are 3 verizon fios installed loops protruding from the ground. For one thing, kids are playing there and going to rip them out.  I've mentioned this to customer service on the phone several times, but they haven't gotten anyone out here to bury the cable lines. I would rather write than call someone (i wind up on the phone forever, and it never seems to fix this issue).  Thank you. 

This is mainly a peer to perr support forum (although you may get an admin to help out).
Verizon doesn't normally do thigns via email.
You can try twitter (@verizonsupport).
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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    Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

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