Cached mode on individual outlook accounts

Is it possible to have multiple exchange accounts with cached mode individually set off for group mailboxes?

Hi,
From the description, you want to set Exchange account with cached Exchange mode for some users in a user group and the rest of users set to online Exchange mode, correct?
If this is the case, I think you may consider using Security Filtering. Using security filtering, you can specify that only certain security principals within a container where the GPO is linked apply the GPO. Security group filtering determines whether
the GPO as a whole applies to groups, users, or computers; it cannot be used selectively on different settings within a GPO. See:
https://technet.microsoft.com/en-us/library/cc781988%28v=ws.10%29.aspx?f=255&MSPPError=-2147217396
If you need further assistance regarding Security Filtering, I'd recommend you post in the Group Policy forum:
https://social.technet.microsoft.com/Forums/windowsserver/en-US/home?forum=winserverGP
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Similar Messages

Caching Mode, groups, address book

GroupWise 2014 SP HP1
Hi,
we experience problemes with groups in caching mode: while they show up
correct with members in online mode and in WebAccess, they are empty in
caching mode.
I tried "Refresh", "Retrieve GW Address Book" and "Retrieve Entire Mailbox"
on the client side.
And I tried "Rebuild indexes", "Rebuild Database" and "Generate Remote
Downloadable Address Book Now" on the server side.
I also waited a few days, in case some automatic process plays a role,
friday to monday - the problem is still here.
The groups I need are eDirectory associated and access is limited by Access
Control. But I also tested this with GW-only groups and without Access
Control.
Thanks,
Mirko

Hi Laura,
I forgot to mention that - I have also tried this. But I thought this
setting should not be important if I manually do a "Retrieve GroupWise
Address Book"?
I did some more testing
* changed my lastname in eDirectory
* sychronized my user in GW Admin Console -> General/Contact Information
gets updated
* "Generate Remote Downloadable Address Book Now" on my post office
* Client in caching mode:
** "Retrieve GroupWise Address Book"
** "Refresh"
-> Last Name gets successfully updated in GW Client in caching mode
-> Groups are still empty
So I think it's a problem only with groups, the process for updating address
book in caching mode in general seems to work.
Thanks,
Mirko
laurabuckley wrote:
>
> Hi Mirko,
>
> In GroupWise Caching mode there is an account setting to specify how
> often to sync address books and rules. By default this is set to 7
> days. I recommend, if you have not done so already, to set this to 1
> day and see if that resolves the problem. Just note that setting this
> to 0 means that the address books and rules will never sync.
>
> After making this change, shutdown the GroupWise client and then start
> it up again thus forcing a sync.
>
> Let us know how it goes.
>
> Cheers,
>
>

Outlook 2007 cached mode not working for old exchange 2003 users

For some reason outlook isn't receiving emails straight away when in cached mode for users which we moved (few years ago) from exchange 2003 to 2007 (we now have everyone on exchange 2010). I checked the security tab in AD and compared new and old users
and the permissions are completely different.
Creating a new AD account and linking the old email account to it, fixes the issue but that's not really an option for over 100 users.
Has anyone else had this issue?

Hello,
What's the difference between the permissions?
Can the users receive emails from OWA?
In addition, please make sure your Outlook 2007 has installed the latest update. And try to use
outlook/cleanips and check if it helps. See:
http://support.microsoft.com/kb/968773/en-us
Best Regards,
Steve Fan
TechNet Community Support

Outlook 2010 shared mailbox in cache mode not updating Inbox automatically

I have a user who has XP on his desktop, running Outlook 2010, connecting to a Exchange 2010 w/SP2. I recently added a shared mailbox for him to monitor. I did it the old way by adding additional mailbox to his client (outlook 2010) pc.. I understand
now that in 2010 SP1 or greater that you can simply do this from the exchange server by granting full access permissions. Either way, the user sees the mailbox and gets email in the shared mailbox ONLY when he clicks on the inbox and
clicks on Update Folder. For some reason it is not auto updating new email. His personal account works fine, meaning when a new email is received it comes in and you see new mail. The account is in cache mode and I've looked at other shared
mailboxs that are working fine and the settings look the same? I'm not sure why this shared mailbox is not updating?
William McConnell

I can see this is an old thread but I have a relevant question.
This workaround does indeed work but what else is possible to do? The cashed mode is more or less necessary when working with large shared mailboxes.
Niklas

Outlook 2010 stops receving new emails when in cached mode

User has an Outlook 2010 issue that has been called in on NUMEROUS internal helpdesk tickets and has never been resolved. What happens is several times a week his Outlook 2010 client on his Windows 7 SP1 laptop will stop synchronizing
new messages from Exchange 2010 (not sure exact build/version). His admin assistant still gets his new messages in her Outlook 2007 SP3 client (as his delegate) and he still gets new messages on his iPhone via Good GMM. If he logs in to Outlook
Web Access all his messages are there.
We already tried toggling Cached Exchange mode off and back on several times, the problem still returns whenever in cached mode.
We already tried deleting the outlook.ost file and letting it rebuild several times, the problem still returns.
We already tried deleting the entire Outlook profile and letting it rebuild several times, the problem still returns.
We already tried deleting the entire Windows user profile and letting it rebuild several times, the problem still returns.
We even gave him a whole new laptop, the problem still returned.
Problem started with Outlook 2007, upgraded to 2010, problem returned.
Seems to happen more often when the laptop resumes from sleep, but not always.
Most add-ins are disabled except for McAfee and a few other essential Microsoft ones.
He does not have ANY rules or alerts set, none at all.
He does not have any other mailboxes or shared calendars in Outlook and RSS feeds are off.
He does have 8 PST files and several of them are quite large (three are 2GB each, one is 4 GB).
MCITP:Enterprise Admin (Vista/2008), MCSA/MCSE (2003/XP), MCDBA (2000)

Hi Smitty,
If change other user account on his laptop, and use outlook cache mode, is there the same issue?
If not, I recommend you try to move this mailbox to another database, and check the result.
Best regards,
Niko Cheng
TechNet Community Support

Outlook non cached mode

Good day,
I have been tasked to see if there is a way to enable outlook to alternate between cached on non cached mode. This must be based on whether the user is logging onto his primary device for cached mode, and whether he is logging onto a temp device for
non-cached mode.
Can this be done using group policy? I know we can determine a primary device using SCCM, but not how to enable GPO to read from SCCM and then apply the correct setting.
Windows 7 SP1 x 32
SCCM 2012 SP1
Server 2008.
Any info on how this can be achieved?
Regards
VB Knowledge = 0%

Hi Carlo,
Before going further, to use group policy to manage Office, we need to download administrative templates files for Office from Microsoft download center.
>>This must be based on whether the user is logging onto his primary device for cached mode, and whether he is logging onto a temp device for non-cached mode.
For the Outlook setting we want is under User Configuration in GPO, we can create a new GPO, enable Loopback Merge processing mode in the GPO, configure the Outlook setting in the GPO, and then utilize Security
Filtering to just apply the GPO to the user’s primary device account.
Regarding Loopback processing, the following article can be referred to for more information.
User Group Policy loopback processing mode
http://technet.microsoft.com/en-us/library/cc978513.aspx
Windows Server: Understand “User Group Policy Loopback Processing Mode”
http://social.technet.microsoft.com/wiki/contents/articles/2548.windows-server-understand-user-group-policy-loopback-processing-mode.aspx
Regarding security filtering, the following article can be referred to for more information.
Security filtering using GPMC
http://technet.microsoft.com/en-us/library/cc781988(v=WS.10).aspx
Best regards,
Frank Shen

Outlook cached mode, shared calendars, permissions and sync errors

We have the following environment -
Exchange 2010 SP2, no public folder DB; Outlook 2010 sp1 cached mode.
under very specific circumstances, but unfortunately a common circumstance, we're getting sync errors -
15:59:56 Synchronizer Version 14.0.6126
15:59:56 Synchronizing Mailbox 'Nigel'
15:59:56 Synchronizing server changes in folder 'Naomi - Calendar'
15:59:56 Downloading from server 'outlook.cri.camres.org'
15:59:56 Error synchronizing folder
15:59:56                                 [80070005-508-80070005-560]
15:59:56                                 You do not have sufficient permission to perform this
operation on this object. See the folder contact or your system administrator.
15:59:56                                 Microsoft Exchange Information Store
15:59:56                                 For more information on this failure, click the URL below:
15:59:56
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-560
15:59:56 Done
This occurs if Naomi shares her Calendar with me, without granting me read "Full Details", if she changes the permissions and allows me to read Full Details, the sync error goes away.
It's repeatable, i have tested it with a few users sharing calendars with each other, and changing permissions.
The peculiar thing is that Naomi is in My Team, so her calendar is listed under Team Calendar, I get no sync errors, it's only when I add Naomi's Calendar as a Shared Calendar and don't have read Full Access permission that the sync errors appear.
User's don't necessarily want to give Full Access to their Calendars, so that's not really a viable work around for us, this smells very much like a bug with outlook, is anyone else seeing this?

Hi
Thanks for sharing
Cheers
Zi Feng
TechNet Community Support

Outlook 2007-2013 doesn't connect in non-cached mode to Exchange 2013.

Hello!
I have organization Exchange 2010 + Exchange 2013 in one AD site (hybrid organization)
Mailboxes based on Exchange 2010 servers work fine. But after moving one of mailboxes to
Exchange 2013 database, Outlook doesn't connect to mailbox in
non-cached mode. If I turn on cached mode this mailbox is connecting perfectly (OAB, Folders, PublicFolders, Addresslists).
I cleaned parameter "PublicFolderDatabase" for Exchange 2013 database, but the problem didn't solve.
In CAS
RpcHttp
log:
2015-01-22T12:08:12.720Z,MBXDB13,RpcHttp,S:Stage=BeginRequest;S:AuthType=Negotiate;S:HttpVerb=RPC_IN_DATA;S:UriQueryString=?MBXDB13.DOMAIN.local:6001;S:RpcHttpUserName=DOMAIN\USER;S:ServerTarget=[email protected];S:RequestId=267b0bf2-4361-4efb-9865-7f8d664b6e00;S:ClientIp=10.10.10.111
2015-01-22T12:08:12.720Z,MBXDB13,RpcHttp,S:Stage=PostAuthorizeRequest;S:UserName=DOMAIN\MBXDB13.domain.local:6001;S:RpcHttpUserName=DOMAIN\USER;S:ServerTarget=[email protected];S:RequestId=267b0bf2-4361-4efb-9865-7f8d664b6e00;S:ClientIp=10.10.10.111
Exchange Server 2013 Cumulative Update 7 (CU7)
are installed.

Hi Allen!
Thank you for reply!
Outlook cannot connect to all mailboxes on Exchange 2013 server.
>Get-OutlookAnywhere | FL Name,*auth*,*host*Name : Rpc (Default Web Site)
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic}
ExternalHostname : exchange2010.contoso.com
InternalHostname :
Name : Rpc (Default Web Site)
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic}
ExternalHostname : exchange2010.contoso.com
InternalHostname :
Name : Rpc (Default Web Site)
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic}
ExternalHostname : exchange2013.contoso.com
InternalHostname : cas1302.domain.local
Name : Rpc (Default Web Site)
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic}
ExternalHostname : exchange2013.contoso.com
InternalHostname : cas1301.domain.local
Outlook error message:
"Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt log on to Microsoft Exchange has failed."
This error reproduced even in new profile. Repair does not help.

Outlook 2013 archiving doesn't work when cached mode is enabled

Hi All,
I have a problem in Outlook 2013 which I've been able to replicate on two separate PCs, operating against two separate Exchange servers. In both cases, archiving of old items does not work in Outlook 2013 when cached mode is enabled. It works
fine if cached mode is switched off so I don't believe the problem is related to the archiving settings.
Has anyone else come across this?
Thanks,
Matt
Systems Engineer
BOM Group LTD

Based on my knowledge, Outlook auto archieve setting is stored in registry and only affects on local host.
If the AutoArchive doesn't work anymore, please refer to the follow article to troubleshoot the issue
http://www.howto-outlook.com/faq/archivenotworking.htm
If we are talking about Microsoft Exchange Online Archiving, I think it would run fine when you in Exchange online mode as your expected.
Tony Chen
TechNet Community Support

Items in shared mailbox are not visible when using cached mode in Outlook 2013

Hi all,
When using Outlook 2013 working with the users own mailbox works great, but when a user connects an additional mailbox to its mailbox, this mailbox is shown correctly, but it contains no items. The folder list is shown correctly, but there are no items to be
seen.
These users (I have seen it with 3 different users and 2 shared mailboxes already) have full access to these mailboxes (Exchange 2010), but somehow the items aren't shown... When these users turn off cached mode, it works fine and when they use Outlook 2010
it also works fine, but using Outlook 2013 with cached mode will only show their own items and not the items in an additional shared mailbox.
What is the cause of all this?
Kind regards,
Erik

Maybe something interesting...
When looking at article http://support.microsoft.com/kb/982697/en-us
I saw that Outlook 2013 by default caches everything and that's what I wanted. I tested however adding this regkey to see what happened and after that the email shows up in the mailboxes... Somehow the mail from shared mailboxes doesn't want to be
cached...
Does anyone know what this could be? I want everything to be cached, also the shared mailboxes but somehow this doesn't work and it does when using Outlook 2010....

"Sent Items" folder can not be synced up in time for Outlook 2013 cache mode

Hi,
I found a strange problem in Outlook 2013 cache mode. Hope anyone can help me find out if it is the new design of outlook 2013 or outlook 2013 issue.
I am using Exchange 2013 and Outlook 2013 client. I created two outlook profiles in two machines separately with a same exchange user, the difference for the two profiles is one is in cache mode, and the other is in uncache mode.
I launched outlook using the profiles in the two machines, go to "Sent Items" folder, I assume there are some messages in this folder in your mailbox, do below steps:
1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately.
2. modify another messages in the "Sent Items" folder from the profile in uncache mode, in this case, the changes will never be synced up to the profile in cache mode.
In the second action above, even if I clicked "Send/Receive" button, and waited for whole night, the changes was not synched up to the cached mode side. The way I can get the latest changes to the "Sent Items" folder is "clear
offline items" and click "Update folder" or I need to remove and create the profile again.
All in all, the changes to the items in "Sent Items" folder of Outlook 2013 which was did from cache mode will be synched up to exchange server side immediately, but the changes which was did from exchange server side will
never be synched up to the cache mode side unless the end-user clear the offline items and update folder or create a new profile again.
Any help would be appreciated, thanks in advance!
Best Regards, Emily

The first behavior is by design even in the previous version of Office.
"1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately."
Uploading local changes ---- By default, when you make a change locally, that change is synced to the server after 15 seconds. When you make another change within those 15 seconds, then the timer is reset again. As now you
could in theory hold off synchronization indefinitely, there is the maximum timer. This timer is started after the first change that you made and when it reaches 60 seconds, then a synchronization will occur to upload all the changes that you have made thus
far, no matter how many seconds are left on the upload timer.
However, in second section, this should be a downloading server changes
behavior ---- When a server side mailbox change occurs, Outlook is notified by the Exchange server of this change. By default, Outlook will then wait 30 seconds before synchronizing these changes. If there are any other changes occurring
at the server level within these 30 seconds, then these changes are downloaded at the same time as well.
At this time, please directly modify the message in sender items folders through Web-based access and then wait over 30 seconds to check if the items changes from cache mode profile. Please also test if we can reproduce that in other folder.
Let me know the result. Thanks.
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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[email protected]

Shared Mailbox folders missing in Outlook Cached Mode

Since I got no responses to my
original post in section, "Exchange Server 2013 - Sharing and Collaboration: Site Mailboxes and Public Folders" I'll give it a try here...
We have Exchange 2013 Server (Version 15.0 - Build 913.22). I have a shared mailbox for our support team, "Support Center". This mailbox is configured as a "SharedMailbox". Our team members have been given Full Access
either by the Admin Web Interface or by "Add-MailboxPermission -User user1 -AccessRights FullAccess".
I am seeing this issue using Outlook 2013 Pro plus that manually created subfolders either in the root of the mailbox or folders under the Inbox are not visible. These folders are just for organization, like "Work Order Entered" and are not
like contact folders or any other special folders.
We determined if the Outlook client is configured for "Online Mode"/non-cached the folders appear and are accessible, but if your enabled Cached exchange mode the folders disappear and are no longer accessible. I have cahnged the cache slider
to go all the way right to say cache everything, not just the last so many days, but this did not resolve the issue either.
Upon further testing I have the same issue when I use Search-Mailbox with Targetmailbox and TargetFolder to my "Discovery Search Mailbox". The folders is created and logs are made, but the folder does not show unless I am in exchange online
mode and not cached.
HELP PLEASE! This is very annoying and we need cached mode for the registry key to place sent mail in "SenderAndFrom" sent items. It doesn't work in online mode.
Find this post helpful? Does this post answer your question? Be sure to mark it appropriately to help others find answers to their searches.

Hi CHase,
shared mailboxes shouldnt be cached,only user mailboxes should.Reason for this is because it will download all info from shared mailbox and it can take some time.All company info will also be stored locally,so its security concern.
You mention that you turn on cached mode,is this under user mailbox or additional mailbox as shown below?
The one to left should be fine to cache all,but the one to the right only first check mark should be on.We have this configuratuon and senderandfrom registry works well.
If you access OWA,then choose to open another mailbox,then choose the "support center" mailbox,do you see all folders?
By granting full access doesnt give you send as permission,for this you will need to run this command:
Get-Mailbox "[email protected]" | Add-ADPermission -User "[email protected]" -ExtendedRights "Send As"
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Thank you! Off2work

Exclaimer manager signature does not update sent items for outlook 2013 clients when using cached mode

Hi
I have Signature Manager Exchange Edition 2.0.3.0 installed on the hub servers.
I have enabled Sent Items update.
some clients are not getting signature update in the sent items of outlook while using cached mode.
from OWA, and MS Outlook when connected online, the signature is updated in the sent items.
I have two CAS servers and two mailbox servers. all with Exchange 2013 SP1
I tested each CAS server for the URLs of Autodiscover and EWS, with no errors or warnings.
I also test Autodiscover through
https://testconnectivity.microsoft.com . I go successful result.
Outlook clients are updated to the latest version 15.0.4701.1000
for outlook clients; I deleted outlook profile, deleted outlook folder in the user profile, re-created the outlook profile, with no luck.
from Exclaimer event logs on the Hub servers. the sent items update is successfully updating clients. below is the screenshot of an event for one email message which is successfully updated from exclaimer but it did not update on the client outlook while
using cached mode.
Since the issue is with multiple users, I am searching for a centralized solution
Mashhour Faraj

Dear Mashhour
Here you go
Employees can see their email signatures and disclaimers
With Exchange 2013, a Microsoft Outlook user can’t see any added email signatures or disclaimers as they are added to an email when it passes through the Exchange server.
Signature Manager Exchange Edition lets email users see their email signature and corporate disclaimer within the Sent Items of their inbox, giving them visual confirmation of the processed email
Source -
http://blog.exclaimer.com/exclaimer-signature-manager-vs-microsoft-exchange-2013/
Updating to the latest version of signature manager exchange edition will help you to resolve this problem for sure
Or you need to contact them to find a solution on this .
I'm pretty much sure that this problem is related with some version mismatch on their s/w on exchange 2013 which is causing this issue.
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish
(MVP)

Outlook 2013 cached mode "mail to keep offline" - does this setting affect archive mailbox or Office 365 hosted archive mailbox?

I have an Exchange 2013 Hybrid environment with Exchange 2007 in coexistance mode as well as Office 365. We are hosting the majority of our Exchange accounts on-premise (migrating them from 2007), and most (soon to be ALL) Archive mailboxes in Office 365.
I have through Group policy set the policy "Select Cached Exchange Mode sync settings for new profiles" to 6 months. This works fine for the contents of the regular mailbox, but the setting is NOT being set at all for the Online Archive mailbox,
whether or not it is hosted on-premise or in Office 365. Is this the expected behavior?
Another question: Is it possible to have the regular mailbox in cached mode and the archive in Online mode or vice versa?

Hi,
The key to your questions is: Archive mailboxes are online only, they cannot be cached for offline viewing, so you can keep your regular mailboxes offline(In Cached Exchange Mode) or Online, but cannot switch Archive mailboxes to Offline.
The whole idea of the archive mailbox is to keep your "online" mailbox with recent / important mails small and accessible on and offline. The archive mailbox is intended to store older / less important emails which are not neccessary to access immediately.
One important reason of archive mailbox is to prevent the growth of offline files.
Regards,
Melon Chen
TechNet Community Support

Outlook 2010 cached mode cannot see GAL but Outlook 2007 can via Exchange 2010

Hi,
I have a problem similar to
this but with a different cause.
Our OAB config looks good from both Outlook 2007 and Outlook 2010. Both can see the GAL in non-cached mode but in cached mode only 2007 can see the GAL. In 2010 it's just not there. Even the same user can only see it in 2007.
Does anyone have any suggestions as to why this is?
Cheers,
Rob

Hi,
I have got the same issue, that I can't see updated OAB in outlook 2010.
Can you share the detailed path of the locations you have mentioned here:
In Office 2010, this happens but these values also exist in the [Service1] section and are blank:
OfflineAddressBookPath=
OfflineFolderPathAndFilename=
And how do we add locations to these paths?
Thank you in advance.

Cached mode on individual outlook accounts

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