Caching Mode, groups, address book

GroupWise 2014 SP HP1
Hi,
we experience problemes with groups in caching mode: while they show up
correct with members in online mode and in WebAccess, they are empty in
caching mode.
I tried "Refresh", "Retrieve GW Address Book" and "Retrieve Entire Mailbox"
on the client side.
And I tried "Rebuild indexes", "Rebuild Database" and "Generate Remote
Downloadable Address Book Now" on the server side.
I also waited a few days, in case some automatic process plays a role,
friday to monday - the problem is still here.
The groups I need are eDirectory associated and access is limited by Access
Control. But I also tested this with GW-only groups and without Access
Control.
Thanks,
Mirko

Hi Laura,
I forgot to mention that - I have also tried this. But I thought this
setting should not be important if I manually do a "Retrieve GroupWise
Address Book"?
I did some more testing
* changed my lastname in eDirectory
* sychronized my user in GW Admin Console -> General/Contact Information
gets updated
* "Generate Remote Downloadable Address Book Now" on my post office
* Client in caching mode:
** "Retrieve GroupWise Address Book"
** "Refresh"
-> Last Name gets successfully updated in GW Client in caching mode
-> Groups are still empty
So I think it's a problem only with groups, the process for updating address
book in caching mode in general seems to work.
Thanks,
Mirko
laurabuckley wrote:
>
> Hi Mirko,
>
> In GroupWise Caching mode there is an account setting to specify how
> often to sync address books and rules. By default this is set to 7
> days. I recommend, if you have not done so already, to set this to 1
> day and see if that resolves the problem. Just note that setting this
> to 0 means that the address books and rules will never sync.
>
> After making this change, shutdown the GroupWise client and then start
> it up again thus forcing a sync.
>
> Let us know how it goes.
>
> Cheers,
>
>

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Hello.
Using Exchange 2013 with Outlook 2013 in online mode (not cached). When I open Outlook and click on the address book icon, it can take upwards of 30 seconds for it to open. It is find opening every time after that. Our address book
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Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

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.......Is there a way of persuading iCloud to do it? ........
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