CAD 8.5 - desktop monitoring/recording not "supported" in WIN7 64-bit, Really ?

Does "not supported' mean it doesn't work at all or TAC wont support it.  Anyone have any experience good or bad ?
I'm pretty disappointed that Cisco finally steps into the modern age with their first support for a 64-bit operating system in the year 2011 but yet its not fully functional.
What do we do for users across WAN links etc.. for desktop monitoring ?  A 3rd party app, etc..
Will UCCX 9.x support the Built in Bridge (BIB) ?
From the CAD user guide, page 8 in the PDF
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/user/guide/cad85ccxug-cm.pdf
NOTE: Desktop-based monitoring and recording is not supported on Windows 7 64-bit running WoW64. However, Unified CM-based monitoring and SPAN-based monitoring and recording are supported on Windows 7 64-bit running WoW64.

Just curious but did you upgrade from UCCX8 to 8.5? If so, were you experiencing similar issues on that version or were these introduced in 8.5? We are currently with a UCCX/CAD 8 install and they are having quite a few problems with CAD, specifically with CSD. They did not previously have these issues on UCCX 4 prior to building out this new UCCX 8 system. Needless to say they are puzzled as to why they have experiencing a 'downgrade' after upgrading to a much newer version. They have had little luck with TAC so far but there is some progress. Regardless, I'm just curious if alot of these issues are related to the new rev of code (beginning with 8) being linux based v/s window. Essentially requiring a re-write of the code I would assume.

Similar Messages

  • Monitor model (Desktop Monitor) was not loaded in the client resource explorer | SCCM 2012

    Hi Everyone,
    We have SCCM 2012 installed and configured. More than 2000+ computers have been installed SCCM client and manageable by SCCM server.
    The inventory (Desktop Monitor) was not loaded in the client resource explorer (For some clients it got inventoried). Is there are possibilities that the Max file size might get exceeded the actual limit for the hardware inventory
    which has to be increased in the registry?
    Please provide us a solution.
    Thanks in advance,
    Iniyan G

    See dataldr.log on the site server. It would show .mif files that exceeded the file size. InventoryAgent.logon the client might also help.
    Torsten Meringer | http://www.mssccmfaq.de

  • 10.7.3 external monitor "input not supported"

    I have an external monitor connected with the Aplle VGA adaptor to my MBP.
    It has been working fine for the last year.
    Today I installed 10.7.3
    And now I get the message "Input Not Supported" on the external display.
    Not impressed.
    Any ideas or do I have to roll back this update.
    Cheers.

    OK now it gets silly.
    I have also had a problem, since I instaled Lion, that when I open my MBP the screen is black and no amount of encouragement will bring it to life.
    So, I have to switch on my external monitor.  My deskptop thern appears on the externam monitor, so I select "Detect Displays" from the menu bar and, kazam, my MBP screen comes to life and the desktop moves there.
    It only remains for me to switch off the external monitor and wait for Apple to provide a fix.
    Now, remember my current problem, in  that the external monitor wil not work and shows "input not supported".
    So today I opened my MBP and sadness, the screen is BLACK.  So I switched on my external monitor and WAHEY! it worked and the desktop appeared on the external monitor. 
    Excited at the prospect that my problem had somehow magilcally fixed itself overnight, I selected "Detect Displays" and my MBP screen duly appeared and the desktop meved there.
    The external monitor then stopped working and showed the message "Input Not Supported"
    I also have a related VNC problem that is still outstanding, so I think it is fair to say that there are several issues around external monitors with Lion.

  • Does Monitor still not support reading accounting files?

    Since GroupWise 8 my monitor does not process any gateway accounting
    files. In GroupWise 7 this was a great feature - ecspecially if you
    want to do some advertizing why the monitor is so helpful.
    There is only one very old TID telling us has been reported to
    developement. Reporting is not enough - pls fix it.

    Diethmar,
    It appears that in the past few days you have not received a response to your
    posting. That concerns us, and has triggered this automated reply.
    Has your problem been resolved? If not, you might try one of the following options:
    - Visit http://support.novell.com and search the knowledgebase and/or check all
    the other self support options and support programs available.
    - You could also try posting your message again. Make sure it is posted in the
    correct newsgroup. (http://forums.novell.com)
    Be sure to read the forum FAQ about what to expect in the way of responses:
    http://forums.novell.com/faq.php
    If this is a reply to a duplicate posting, please ignore and accept our apologies
    and rest assured we will issue a stern reprimand to our posting bot.
    Good luck!
    Your Novell Product Support Forums Team
    http://forums.novell.com/

  • Rage 128 Pro and HP Monitor= 'Input Not Supported'. Need help.

    I recently purchased this monitor for my Mac G4 (Digital audio model with Rage 128 Pro);
    http://www.macmall.com/macmall/shop/detail.asp?dpno=7246171&Redir=1&description= HP-Smart%20Buy%20w19%2019-inch%20LCD%20Widescreen%20Flat%20Panel%20Monitor-Monit ors
    When I power up the Mac I can see the apple logo as OSX starts to boot but soon thereafter I get a black screen with a little floating window that says, 'Input Not Supported'.
    What does this mean in technical terms and do I need to return the monitor?
    Thanks.

    Hi-
    The monitor is telling you that the input being received is not supported. This is because the rage 128 is too weak a graphics card to drive the HP Monitor ( or any LCD over 17" for that matter).
    You will need a better graphics card to run the display.
    As for which graphics card, basically, most any 4x AGP Mac compatible card +other than+ the Rage 128 (or Pro) will work to drive the monitor.
    http://hardcoremac.stores.yahoo.net/memory3.html
    http://www.welovemacs.com/agpvideocards.html
    http://eshop.macsales.com/shop/video/hardware/

  • ITunes 7.4.1.2 does not support vista-utimate 64-bit.

    [quote]Microsoft Windows Vista Professional (Build 6000)
    MICRO-STAR INTERNATIONAL CO.,LTD MS-7235
    iTunes 7.4.1.2
    CD 驱动程序 不可用
    CD 驱动程序 DLL
    UpperFilters: GEARAspiWDM
    当前用户不是管理员。
    视频显示器信息：
    NVIDIA, NVIDIA GeForce 8600 GT
    已连接的设备的信息：
    磁盘驱动器, ST3250820AS ATA Device, Channel 0, Target 0, Lun 0
    CD-ROM Drive, TSSTcorp CD/DVDW TS-H652D ATA Device, Channel 0, Target 0, Lun 0
    有些电脑需要对 ATA 或 IDE 总线驱动程序或 Intel 芯片组的更新。 如果 iTunes 在导入或刻录 CD 时，不能识别 CD，暂停或死机，请查看您的电脑或主板制造商的支持网站。
    扫描 CD/DVD 驱动器时失败，错误 2500。
    虚拟驱动器有时会干扰 iTunes 读写 CD。如果这是一个虚拟驱动器且其他驱动器发生问题，那么请尝试卸载虚拟 CD 应用程序。
    H: 不支持的 CD 或 DVD 驱动器。
    虚拟驱动器有时会干扰 iTunes 读写 CD。如果这是一个虚拟驱动器且其他驱动器发生问题，那么请尝试卸载虚拟 CD 应用程序。
    [/quote]
    yep, but it seems you can only use it as an administrator, but nowhere you can log in AS an adminstrator. sofar you get the notification that your ITune is not properly installed, so you can not burn your stuff..
    tell me how to do this, apple people?
    now I have back to the version of 7.3.2.6,no problem at all!!!

    iTunes is not supported on any of the 64-bit versions of Windows, so you will not be able to get any official assistance from Apple (and they don't provide any technical support in the Discussions anyway; these forums are, with rare exceptions, user-to-user only). You can search the forum for "64-bit" and see what people are suggesting in other threads. One suggestion I've seen is that you need the 64 bit Gear drivers. You can download them from here:
    http://www.gearsoftware.com/support/drivers.cfm
    Hope that helps.

  • Flash player will not install because it is not supported on a 64 bit browser?

    What do I do?  Help please.  I have windows vista.

    Flash Player will not install on my 64 bit system with Vista also. It wants a 32 bit browser. I don't
    know what that is or I would get it ????????????????  ...Please HELP...Mine is HP Pavilion dv-1130us
    entertainment Notebook      Thanks  LS     June 22

  • Automatic Duplex Prinitng not available on Win7 64 bit for Photosmart c7280 printer

    I have a Photosmart c7280 printer that I originally purchased for a WinXP PC.  I upgraded to a new Win7 64 bit PC and downloaded and installed (wireless) the full driver and was able to setup automatic two sided printing.  However, the printer would drop often and I have had to reinstall a number of times.  I have just reinstalled and am trying to setup an option for automatic two sided printing, but it is not an option.  I cannot set that option.  Is this missing from the Win7 driver or is there a setting I am not finding? 

    BarnDog, when you are are setting up your printer are you using the Printer Preferences in Devices and Printers to allow it to automatically duplex (there should be an option to allow that under "Advanced" settings). 
    Also, are you installing the printer from the PnP drivers that are in place when you plug the USB cord in or are you using the full feature software and drivers from the website (linked below)? If you don't have those drivers, I would recommend removing the USB cord and uinstaling the printer, then using the driver download and when prompted plugging the USB cord back in. 
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloa​dIndex?softwareitem=mp-76036-1&cc=us&dlc=en&lc=en&​...
    Let me know! 

  • Firefox disabled by flash plugin telling me to update to new version. I can't update to the lastest Adobe flash player 11, because it does not support Windows Vista 64-bit. So now what am I supposed to do?

    I have Windows Vista 64-bit. I can't play on-line games on Pogo. I already contacted Pogo & they told me to update flash player. Firefox disabled by plugin for flash. I can't get the most updated Adobe flash player because it doesn't support 64-bit.

    See:
    * http://kb2.adobe.com/cps/000/6b3af6c9.html

  • 11g erp url not accessing on win7 64 bit?

    Hello experts,
    we recently install fusion 11.1.2.1.0 and database 11g.
    scenario:
    database server:(192.168.1.100)
    plateform: window server 2008, 64 bit
    product: oracle database 11g.
    application server:(192.168.1.101)
    plateform: window server 2008 64 bit
    product: oracle fusion 11g(forms and report)
    i sucessfully install and configure the forms configuration. my application is running on same application server.
    url to access the application:
    http://aserver:9001/forms/frmservlet?config=erp
    url is accessing on the application server as well as client having 32 bit xp operating
    system after insatlling the java.
    but if same url is accessing on database server and clients with window7 64 bit, not accessing after installing the java7 64 bit as well.
    error:
    Internet Explorer cannot display the webpage
    What you can try:
    Diagnose Connection Problems
    remote device or resources won't accept the connection.
    please help
    thanks
    yash

    Hi experts,
    i de-installed all java versions. then insert the java 32 bit jdk-6u41-windows-i586 in
    directory:
    C:\Program Files (x86)..
    restart my browser ..
    after that add the java bin path in path variable.. still i am not able to run my url. this time error is:
    Issues found
    The remote device or resource won't accept the connectionThe remote device or resource won't accept the connection
    The device or resource (192.168.1.101) is not set up to accept connections on port "9001". Detected
    Contact your network administrator Completed
    Issues found Detection details
    6 The remote device or resource won't accept the connection Detected
    The device or resource (192.168.1.101) is not set up to accept connections on port "9001".
    Contact your network administrator Completed
    The computer or device you are trying to reach is available, but it doesn’t support what you’re trying to do. This might be a configuration issue or a limitation of the device.
    Detection details
    Network Diagnostics Log
    File Name: 7EC88DBF-909F-4A48-AA8C-6D7503784B00.Diagnose.0.etl
    Other Networking Configuration and Logs
    File Name: NetworkConfiguration.cab
    Collection information
    Computer Name: HCL-PC
    Windows Version: 6.1
    Architecture: amd64
    Time: Thursday, February 21, 2013 10:15:46 AM
    Publisher details
    does any setting need to set.
    thanks yash

  • ITunes WIFI Sync is not working on win7 64 bit OS

    I am having problems using itunes wifi syncup with windows 7 64 bit OS. I connected the cable and enabled the option under summary screen. The "syn now" is enabled now under settings -> General -> itunes wifi sync up. When i un plug the cable from my computer, it is greyout and displays "Sync will resume when XXX computer is available". Its annoying. Push some ideas !!

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue with your purchase to the iTunes Store.
    Regards.

  • Premiere Elements 11 will not install in win7 64-bit

    I am trying to install Premiere Elements 11 on a Win7 64-bit machine. I did it last year on another machine just like it, but now I get an error message saying it won't work in 64-bit. The license is valid and paid up. Can I get a new link to a fresh install file?

    if you follow all 7 steps you can dl a trial here:  http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    and activate with your serial.
    if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

  • Keyboard/Mouse not recognised in Win7 64 bit installation

    Specs of my machine:
    OS X Yosemite
    Version 10.10.1 (14B25)
    iMac (21.5-inch, Late 2013)
    Processor 2.7 GHz Intel Core i5
    Memory 8GB 1600 MHz DDR3
    Startup Disk Macintosh HD
    Graphics Intel Iris Pro 1536 MB
    Okay so, I've finally downloaded/installed windows 7 through bootcamp, everything runs fine until the windows screen prompts me to restart and run the installation again, then my mouse/keyboard won't work both magic mouse/keyboard and usb connected mouse won't work so can't finish installing windows to enter control panel or delete usb drivers like previous suggestions!
    Can anyone help please?

    What other peripherals do you have connected to the iMac? Usually external storage devices cause the most problems.
    Disconnect all external peripherals, connect a wired USB keyboard/mouse, and a USB for Windows installer and run BCA.
    Please also see Boot Camp: Solve Windows installation problems.

  • 64 bit version does not support exporting to CD/DVD

    The ability to burn a cd directly from LR is an extremely important feature which is not supported in the 64 bit version. Please add it to the 64 bit version to work as it does in the 32 bit version. Thanks

    Lee Jay wrote:
    ....Anyway, opticals are largely obsolete.
    How do you supply your work to your clients Lee Jay?
    What a sweeping and  personal comment.
    I get through about 100 DVD's a month, putting out GB's of images to clients, providing proofs and originals to clients. Not one has asked me to provide the images on a flash disk or to FTP 4 Gb of high resolution TIFFS, I do FTP on occasion, but 80% of my clients dont want to chow bandwidth, and would prefer a disk or 2.
    Maybe you are not a professional phtographer who supplies high resolution images to clients, but my clients dont want to FTP huge images, and won't pay for images to be supplied on flash disks.
    Lee Jay wrote:
    Apparently, it's an OS driver limitation, as has been discussed in the past.
    This is a little more help.
    If, as Lee Jay mentions that its an OS limitation which has been discussed ( somehere, but not provided a link), then you will just have to export all the photos to a folder and then burn to a disk.
    I export  all my photos to a folder and then I put my terms and conditions as a PDF on the disk as well as a jpeg of my card and contact details.At least the disk has information about the shoot, the photographer and T&C's.
    These things should be on any disk supplied to clients, so they the images get passed around with your details on, so its not a bad thing that LR can't burn to a DVD.

  • CS5 64 bit does not support TWAIN

    I am running Win 7 64 bit and just upgraded from CS2 to CS5.  CS5 cannot see my scanner (Canon 8400F) even though Canon has a 64 bit driver that I installed.  After downloading and installing the TWAIN plugin I spent several hours trying to figure out why CS5 still could not see my scanner.  Finally I saw where Adobe says it does not support TWAIN in 64 bit because it is an "outdated technology" and that "most manufacturers" do not provide 64 bit drivers for their TWAIN scanners. CANON DOES.
    There does not seem to be any reason why Adobe does not support 64 bit TWAIN except that TWAIN is "outdated."  It still works fine for me (with my CS2), why not with CS5.  It does not seem that I (or we) should have to buy a new scanner just because I (or we) upgraded to CS5.
    Are you listening Adobe????

    I have found a somewhat "second rate" solution to this problem.  If I run CS5 in 32 bit mode my scanner is there.  Now if I could do ythe same thing in 64 bit mode all would be well.

Maybe you are looking for