CAD Agent Unable to Login due PGUser Association in CUCM

Hi all, hope everyone is well.
I am running a UCCE 7.5.8 environment with CAD 7.5.8 and CUCM 7.1.3 I am having some CAD agent suddenly unable to login to CAD due the following error "An unknow failure was receved from the Cisco Unified Communication Manager. You may have entered an incorrect ID, password, or extension. Verify your entries are correct and try again."
The fix is to dis-associate and re-associate the device with the PGUser in CUCM even though the device shows it's already associated with the PGUser. Has anyone run into this issue ? I am trying to understand the root cause.
Thanks all in advance !! I appreciate any inputs / suggestions !!
Danny

Hi,
yes, unfortunately, I have seen this many times working with the ICM 7.x or 7.5.x release train. Always talked to TAC, always installed an ES, but somehow, mystically, the problem went away when upgraded to ICM 8.0(x).
Looks like a design flaw.
Did you talk to TAC yet?
G.

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       2014-08-31 WindowServer crash
       2014-08-31 WindowServer crash
       2014-08-31 WindowServer crash
       2014-08-31 WindowServer crash
       2014-08-31 WindowServer crash
    Log
       Aug 30 22:30:30 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
       Aug 30 23:47:57 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
       Aug 30 23:48:46 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
       Aug 30 23:48:46 jnl: b(1, 3): replay_journal: from: 22711296 to: 10116608 (joffset 0x11502000)
       Aug 30 23:48:46 jnl: b(1, 3): journal replay done.
       Aug 30 23:49:43 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
       Aug 30 23:49:43 jnl: b(1, 2): replay_journal: from: 10116608 to: 13495808 (joffset 0x11502000)
       Aug 30 23:49:43 jnl: b(1, 2): journal replay done.
       Aug 30 23:52:26 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
       Aug 31 00:00:34 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
       Aug 31 00:02:07 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
       Aug 31 00:02:07 jnl: b(1, 3): replay_journal: from: 23265792 to: 8250368 (joffset 0x11502000)srom rev:11
       Aug 31 00:02:07 jnl: b(1, 3): journal replay done.
       Aug 31 00:12:48 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
       Aug 31 00:21:17 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
       Aug 31 00:23:42 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
       Aug 31 19:10:19 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
       Aug 31 19:13:10 wl0: Roamed or switched channel, reason #4, bssid 0c
       Aug 31 19:14:09 wl0: Roamed or switched channel, reason #4, bssid 0c
       Aug 31 19:16:40 ARPT: 383.493949: MacAuthEvent en0   Auth result for: 00 Auth timed out
       Aug 31 19:16:41 ARPT: 383.848105: MacAuthEvent en0   Auth result for: 00 Auth timed out
       Aug 31 19:17:11 wl0: Roamed or switched channel, reason #4, bssid 00
       Aug 31 19:33:52 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
       Aug 31 19:39:11 wl0: Roamed or switched channel, reason #1, bssid 00
       Aug 31 19:51:46 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
    dylibs
       /usr/lib/libdvdcss.2.dylib
    Spotlight: Indexing and searching disabled
    Firewall: On
    Restricted files: 1618
    Elapsed time (s): 199

    My data is safe, but I prefer not to have to reinstall the system or system-wide applications, specially since things work just fine for other users.
    I'm doing a workaround: creating a new user, moving all data in there, changing file ownerships. So far so good.
    Also, new info: I found the WindowServer log and indeed it shows a crash. The function involved does seem to be related to spaces, at least judging from its name.
    I'm attaching the log.
    Process:         WindowServer [212]
    Path:            /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/WindowSe rver
    Identifier:      WindowServer
    Version:         599.25.10.1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [1]
    Responsible:     WindowServer [212]
    User ID:         88
    Date/Time:       2014-09-02 10:54:04.573 -0400
    OS Version:      Mac OS X 10.9.4 (13E28)
    Report Version:  11
    Anonymous UUID:  A65FF6E7-067D-2203-C279-FAAF311AED70
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    Assertion failed: (target_space != NULL), function window_list_create_collapsing_spaces, file Server/Packages/PKGSpace.c, line 2177.
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib        0x000000010e4a2866 __pthread_kill + 10
    1   libsystem_pthread.dylib       0x000000010e5b135c pthread_kill + 92
    2   libsystem_c.dylib             0x000000010e3cbb1a abort + 125
    3   libsystem_c.dylib             0x000000010e3959bf __assert_rtn + 321
    4   com.apple.CoreGraphics        0x000000010d131ab7 managed_display_collapse_to_target_space + 548
    5   com.apple.CoreGraphics        0x000000010d132bb6 __session_data_restore_persistence_dictionary_block_invoke + 35
    6   com.apple.CoreGraphics        0x000000010cf631e7 x_list_foreach + 30
    7   com.apple.CoreGraphics        0x000000010d12d10c PKGRestoreSessionManagementPersistenceData + 1611
    8   com.apple.CoreGraphics        0x000000010d086c60 _CGXRestorePackagesManagementPersistenceData + 120
    9   com.apple.CoreGraphics        0x000000010d0b0f70 _XRestorePackagesManagementPersistenceData + 82
    10  com.apple.CoreGraphics        0x000000010d0b1c6a CGXServices_server + 83
    11  com.apple.CoreGraphics        0x000000010d12941a __connectionHandler_block_invoke + 17
    12  com.apple.CoreGraphics        0x000000010d072465 CGXHandleMessage + 112
    13  com.apple.CoreGraphics        0x000000010d124d30 connectionHandler + 137
    14  com.apple.CoreGraphics        0x000000010d0d967b post_port_data + 228
    15  com.apple.CoreGraphics        0x000000010d0d80d7 CGXRunOneServicesPass + 1282
    16  com.apple.CoreGraphics        0x000000010d0d84b6 CGXServer + 807
    17  WindowServer                  0x000000010c949f96 main + 9
    18  libdyld.dylib                 0x000000010e2fa5fd start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib        0x000000010e4a3662 kevent64 + 10
    1   libdispatch.dylib             0x000000010e2c3421 _dispatch_mgr_invoke + 239
    2   libdispatch.dylib             0x000000010e2c3136 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib        0x000000010e49ea1a mach_msg_trap + 10
    1   libsystem_kernel.dylib        0x000000010e49dd18 mach_msg + 64
    2   com.apple.CoreFoundation      0x000000010c9c8f15 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation      0x000000010c9c8539 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation      0x000000010c9c7e75 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation      0x000000010ca7d811 CFRunLoopRun + 97
    6   com.apple.CoreGraphics        0x000000010d080544 eventThread + 263
    7   libsystem_pthread.dylib       0x000000010e5b0899 _pthread_body + 138
    8   libsystem_pthread.dylib       0x000000010e5b072a _pthread_start + 137
    9   libsystem_pthread.dylib       0x000000010e5b4fc9 thread_start + 13
    Thread 3:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib        0x000000010e49ea1a mach_msg_trap + 10
    1   libsystem_kernel.dylib        0x000000010e49dd18 mach_msg + 64
    2   com.apple.QuartzCore          0x000000014e7c4377 CA::Render::Server::server_thread(void*) + 195
    3   com.apple.QuartzCore          0x000000014e7c42ad thread_fun + 25
    4   libsystem_pthread.dylib       0x000000010e5b0899 _pthread_body + 138
    5   libsystem_pthread.dylib       0x000000010e5b072a _pthread_start + 137
    6   libsystem_pthread.dylib       0x000000010e5b4fc9 thread_start + 13
    Thread 4:
    0   libsystem_kernel.dylib        0x000000010e4a2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x000000010e5b1f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x000000010e5b4fb9 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib        0x000000010e4a2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x000000010e5b1f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x000000010e5b4fb9 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x000000010e5b7310  rcx: 0x00007fff5329e1f8  rdx: 0x0000000000000000
      rdi: 0x0000000000000707  rsi: 0x0000000000000006  rbp: 0x00007fff5329e220  rsp: 0x00007fff5329e1f8
       r8: 0x00000000fffff800   r9: 0x0000000000000881  r10: 0x0000000008000000  r11: 0x0000000000000202
      r12: 0x000000010d2a9428  r13: 0x000000010d2a9403  r14: 0x0000000000000006  r15: 0x000000010d2a8c64
      rip: 0x000000010e4a2866  rfl: 0x0000000000000202  cr2: 0x000000010e3cba9d
    Logical CPU:     0
    Error Code:      0x02000148
    Trap Number:     133
    Binary Images:
           0x10c949000 -        0x10c949ffd  WindowServer (599.25.10.1) <61FE4BA9-1E5D-37F6-9126-24ACD7C7559D> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer
           0x10c94f000 -        0x10c94ffff  com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
           0x10c958000 -        0x10cb3dfff  com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
           0x10ccb3000 -        0x10cd1ffff  com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
           0x10cd54000 -        0x10cd55fff  com.apple.driver.IOAccelerator2D (98.22 - 98.22) <6701D324-ADFB-3FFD-AC8D-58E58A87B50A> /System/Library/Extensions/IOAccelerator2D.plugin/Contents/MacOS/IOAccelerator2 D
           0x10cd59000 -        0x10cd5aff7  libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
           0x10cd64000 -        0x10d68432b  com.apple.CoreGraphics (1.600.0 - 599.25.10.1) <EC14B831-96BB-3A50-A451-E36BDC8F59FB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
           0x10d7b8000 -        0x10d87aff5  com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
           0x10d8ef000 -        0x10d9f5ff7  com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
           0x10da62000 -        0x10dad1ff1  com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
           0x10dafd000 -        0x10dafffff  libCVMSPluginSupport.dylib (9.6.1) <FB37F4C4-1E84-3349-BB03-92CA0A5F6837> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
           0x10db04000 -        0x10db8dfff  com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
           0x10dbd5000 -        0x10dbd5fff  com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
           0x10dbd9000 -        0x10dc1eff6  com.apple.HIServices (1.23 - 468) <5970AF5C-F5BD-3B6A-97C9-95B2CA98D71D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
           0x10dc55000 -        0x10dc64ff8  com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
           0x10dc76000 -        0x10dcc3ff2  com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
           0x10dcf3000 -        0x10dd2cff7  com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
           0x10dd4a000 -        0x10dd53fff  com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
           0x10dd68000 -        0x10dd79ff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
           0x10dd80000 -        0x10dd90fff  libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
           0x10dda0000 -        0x10dda3ffc  com.apple.IOSurface (91.1 - 91.1) <D00EEB0C-8AA8-3986-90C1-C97B2486E8FA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
           0x10ddad000 -        0x10e007ff9  com.apple.security (7.0 - 55471.14.8) <EA03E140-2509-3A07-8440-2DC97C0D478B> /System/Library/Frameworks/Security.framework/Versions/A/Security
           0x10e156000 -        0x10e156fff  com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
           0x10e15a000 -        0x10e1acfff  libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
           0x10e20a000 -        0x10e20eff7  libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
           0x10e216000 -        0x10e220fff  libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
           0x10e235000 -        0x10e23cfff  libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
           0x10e24d000 -        0x10e254ffb  libcopyfile.dylib (103.92.1) <CF29DFF6-0589-3590-834C-82E2316612E8> /usr/lib/system/libcopyfile.dylib
           0x10e25e000 -        0x10e2acfff  libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
           0x10e2c0000 -        0x10e2dafff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
           0x10e2f7000 -        0x10e2faff7  libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
           0x10e304000 -        0x10e304ff7  libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
           0x10e309000 -        0x10e310ff8  liblaunch.dylib (842.92.1) <A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A> /usr/lib/system/liblaunch.dylib
           0x10e31d000 -        0x10e322fff  libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
           0x10e329000 -        0x10e32bff7  libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
           0x10e336000 -        0x10e337ffb  libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
           0x10e343000 -        0x10e354ff7  libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
           0x10e362000 -        0x10e363ff7  libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
           0x10e36f000 -        0x10e3f8ff7  libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
           0x10e42a000 -        0x10e42cff3  libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
           0x10e437000 -        0x10e43ffff  libsystem_dnssd.dylib (522.92.1) <17B03FFD-92C5-3282-9981-EBB28B456207> /usr/lib/system/libsystem_dnssd.dylib
           0x10e44b000 -        0x10e472ffb  libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
           0x10e48d000 -        0x10e4a9ff7  libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
           0x10e4d1000 -        0x10e500fd2  libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
           0x10e50e000 -        0x10e529ff7  libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
           0x10e537000 -        0x10e55eff7  libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
           0x10e57d000 -        0x10e586ff3  libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
           0x10e592000 -        0x10e598ff7  libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
           0x10e5af000 -        0x10e5b6ff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
           0x10e5c4000 -        0x10e5c5fff  libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
           0x10e5cb000 -        0x10e5cfff7  libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
           0x10e5d9000 -        0x10e5dafff  libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
           0x10e5e0000 -        0x10e5e5ff7  libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
           0x10e5ef000 -        0x10e613fff  libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
           0x10e630000 -        0x10e7ddf27  libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
           0x10e804000 -        0x10e846ff7  libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
           0x10e85e000 -        0x10e887ff7  libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
           0x10e898000 -        0x10e899ff7  libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
           0x10e8a1000 -        0x10e8acfff  libkxld.dylib (2422.110.17) <B6140BAB-0EAF-3E4F-B055-314068056BB4> /usr/lib/system/libkxld.dylib
           0x10e8b2000 -        0x10ea6affb  libicucore.A.dylib (511.34) <616A65D6-3F20-3EAB-8CA8-273AD890261C> /usr/lib/libicucore.A.dylib
           0x10eb15000 -        0x10ec85ff4  com.apple.CFNetwork (673.4 - 673.4) <F3BF6020-99BE-3844-A7B8-352B93AD02F3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
           0x10ed8f000 -        0x10f079fff  com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
           0x10f0fb000 -        0x10f18bff7  com.apple.Metadata (10.7.0 - 800.28) <E85AEB1B-CB17-38BC-B5C6-AAB50B47AF05> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
           0x10f1f3000 -        0x10f26afff  com.apple.CoreServices.OSServices (600.4 - 600.4) <C63562F5-6DF5-3EE9-8897-FF61A44C8251> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
           0x10f30f000 -        0x10f37cfff  com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
           0x10f3c2000 -        0x10f41dffb  com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
           0x10f450000 -        0x10f51afff  com.apple.LaunchServices (572.28 - 572.28) <FDED4724-4CB6-3DE5-B785-AE6D4C261CF6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
           0x10f593000 -        0x10f5bcfff  com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
           0x10f5e5000 -        0x10f648ffb  com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
           0x10f689000 -        0x10f773fff  libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
           0x10f78f000 -        0x10f876ff7  libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
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           0x10fea2000 -        0x10ff06fff  com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
           0x10ff48000 -        0x10ff4bfff  com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
           0x10ff52000 -        0x10ff69ff7  com.apple.CFOpenDirectory (10.9 - 173.90.1) <EBC0A1F2-9054-3D39-99AE-A3F655E55D6A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
           0x10ff8c000 -        0x10ff96ff7  com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
           0x10ffa8000 -        0x10ffd0ffb  libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
           0x10ffdd000 -        0x1102b1fc7  com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
           0x1102fa000 -        0x1102fafff  com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
           0x110300000 -        0x1103cbfff  libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
           0x1103da000 -        0x11048aff7  libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
           0x11049c000 -        0x11087dffe  libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
           0x1108e7000 -        0x110a55ff7  libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
           0x110a82000 -        0x110b71fff  libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
           0x110bea000 -        0x110c31fff  libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
           0x110c5a000 -        0x110c7eff7  libJPEG.dylib (1043) <25723F3F-48A6-3AC5-A7A3-58E418FEBF3F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
           0x110c87000 -        0x110ce0fff  libTIFF.dylib (1043) <D7CAE68F-6087-3B40-9CB8-EC6DB47BF877> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
           0x110cf3000 -        0x110d0eff7  libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
           0x110d1b000 -        0x110d1fff7  libGIF.dylib (1043) <AF0FE71A-27AB-31E0-8CEA-BC0BF2091FA8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
           0x110d27000 -        0x110e15fff  libJP2.dylib (1043) <C4031D64-6C57-3FB4-9D87-874D387381DB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
           0x110e46000 -        0x110e48fff  libRadiance.dylib (1043) <9813995C-DEAA-3992-8DF8-320E4E4E288B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
           0x110e4c000 -        0x110e93ff7  libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
           0x110ead000 -        0x110ec6ff7  com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
           0x110ee3000 -        0x110f12ff9  com.apple.GSS (4.0 - 2.0) <44E914BE-B0D0-3E05-9451-CA9E539AFA52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
           0x110f38000 -        0x110f54fff  libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
           0x110f63000 -        0x111054ff9  libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
           0x11106a000 -        0x1110cfffb  com.apple.Heimdal (4.0 - 2.0) <F34D6627-9F80-3823-8B57-DB629307DF87> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
           0x1110fd000 -        0x1110fefff  com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
           0x111108000 -        0x11110cff7  libheimdal-asn1.dylib (323.92.1) <CAE21FFF-5763-399C-B7C5-EEBFFEEF2242> /usr/lib/libheimdal-asn1.dylib
           0x111115000 -        0x111121ff7  com.apple.OpenDirectory (10.9 - 173.90.1) <256C265B-7FA6-326D-9F60-18DADF5F3A0E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
           0x11113c000 -        0x111145ffd  com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
           0x111152000 -        0x1111c5fff  com.apple.securityfoundation (6.0 - 55122.3) <8575DF7A-EC79-3FCE-A737-7512363A5B12> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
           0x111209000 -        0x11125aff7  com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
           0x111284000 -        0x1113d8ff3  com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
           0x111594000 -        0x1115c0fff  com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
           0x1115ea000 -        0x1115eefff  com.apple.IOAccelerator (98.22 - 98.22) <AB1F2662-330B-3D88-8E30-A8343203CD38> /System/Library/PrivateFrameworks/IOAccelerator.framework/IOAccelerator
           0x1115f6000 -        0x1115f9fff  libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
           0x12bcfc000 -        0x12bd06ff7  com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
           0x12bd9c000 -        0x12bdeaff7  com.apple.opencl (2.3.59 - 2.3.59) <044485A4-A50C-34CE-A1F9-35A50CC68313> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
           0x14da9c000 -        0x14daaaff7  com.apple.AppleGVACoreFramework (7.1.18 - 7.1.18) <C6A2ECC9-D2D3-32C5-9AAA-4BA4A382BE46> /System/Library/PrivateFrameworks/AppleGVACore.framework/AppleGVACore
           0x14dab1000 -        0x14dad6ff7  com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
           0x14daf2000 -        0x14db00fff  com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
           0x14db08000 -        0x14db47fff  libGLU.dylib (9.6.1) <AE032555-3E2F-3DBF-A26D-EA4576061605> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
           0x14db56000 -        0x14db5effc  libGFXShared.dylib (9.6.1) <25BBF325-AC57-3BAA-9427-2D14CC243AE6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
           0x14db65000 -        0x14db70fff  libGL.dylib (9.6.1) <4B65BF9F-F34A-3CD1-94E8-DB26DAA0A59D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
           0x14db84000 -        0x14dbc2ff7  libGLImage.dylib (9.6.1) <5E02B38C-9F36-39BE-8746-724F0D8BBFC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
           0x14dbf8000 -        0x14dd98ff7  GLEngine (9.6.1) <28300FBD-E3B2-35D2-BB54-77DCE62FC371> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x14ddd4000 -        0x14df3afff  libGLProgrammability.dylib (9.6.1) <07700B99-8542-32D7-BB96-29472EFE75EF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
           0x14df5f000 -        0x14df6afff  libGPUSupportMercury.dylib (9.6.1) <A34D5C51-28E0-398A-881D-552B47D2DD3C> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
           0x14e78d000 -        0x14e795ff3  libCGCMS.A.dylib (599.25.10.1) <9A4FAAD7-1C16-33F8-A615-1DCAB0546E31> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
           0x14e79d000 -        0x14e939ff3  com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/QuartzCore
           0x14ea10000 -        0x14ece1ff4  com.apple.CoreImage (9.4.0) <2C636ECD-0F1A-357C-9EFF-0452476FDDF5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
           0x14edd6000 -        0x14ee29fff  com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
           0x14ee4e000 -        0x14f281ffb  com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
        0x123400000000 -     0x123400435ff7  com.apple.driver.AppleIntelHD5000GraphicsGLDriver (8.28.30 - 8.2.8) <0D167AD0-89B0-346A-9BC8-6C02B54E5681> /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD5000GraphicsGLDriver
        0x7fff67d10000 -     0x7fff67d43817  dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 48
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=90.4M resident=46.0M(51%) swapped_out_or_unallocated=44.4M(49%)
    Writable regions: Total=1.0G written=4648K(0%) resident=43.1M(4%) swapped_out=0K(0%) unallocated=1.0G(96%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    CG backing stores                  5460K
    CG framebuffers                   675.0M
    CG raster data                     5064K
    CG shared images                    180K
    CoreGraphics                          4K
    Dispatch continuations             8192K
    IOKit                              27.9M
    IOKit (reserved)                  256.0M        reserved VM address space (unallocated)
    Kernel Alloc Once                     8K
    MALLOC                             73.0M
    MALLOC (admin)                       32K
    OpenGL GLSL                        3840K
    STACK GUARD                        56.0M
    Stack                              10.1M
    VM_ALLOCATE                         180K
    __CGSERVER                            4K
    __DATA                             7676K
    __LINKEDIT                         18.4M
    __TEXT                             72.2M
    __UNICODE                           544K
    mapped file                         152K
    shared memory                        68K
    ===========                      =======
    TOTAL                               1.2G
    TOTAL, minus reserved VM space    963.3M

  • Unknown SID Error Message/Unable To Login to VM Manager

    Hello,
    I have installed VM Server and VM Manager on the latest Virtual Box install for Windows 7.
    When I attempt to login into the VM Manager (ID: ovm , Default Password: Welcome1) - I get
    the error message:
    "... [APP: ovm_console] An incorrect username or password was specified. ...."
    I selected all default passwords and database config values during installation (e.g., SID=XE).
    (Note: I am able to login to VM Manager GNOME desktop but I am unable to log into the VM Manager UI.
    I can log in as root in a Xterm window and the ovm Welcome1 password allows me into the GNOME environment. )
    The critical error message in the AdminServer.log IS an unknown 'SID' message (even though the default SID=XE was selected):
    "ORA-12505, TNS:listener does not currently know of SID given in connect descriptor"
    I reviewed the responses to the "Unable to Login to VM Manager" thread so I decided to try the recommended response (unlocking ovs oracle password) even though the logs responses were different in certain areas. I logged in as Oracle with the correct user env and attempted to start the XE database via sqlplus sys user and startup command. I was unable to start the database due to the below error message:
    2012-11-23 14:13:46.210
    18 Oracle Instance Startup operation failed. Another process may be attempting to startup or shutdown this Instance.
    19 Failed to acquire instance startup/shutdown serialization primitive
    ~
    Shutdown abort also did not get rid of this message. Symptons suggest there is a lock not being released (e.g., primitive file that needs to be cleaned up/removed.) I did remove oracle *.lck files from /tmp directory but this did not help either. The ps -elf output also reveals there are no oracle pmon processes running.
    If anybody has additional information on this matter - it would be greatly appreciated.
    SUMMARY/EXCERPT OF AdminServer.log AND AdminServer-diagnostic.log
    The AdminServer.log squawks an "ORA-12505, TNS:listener does not currently know of SID given in connect descriptor"
    <> <> <1353697919018> <WL-001129> <Received exception while creating connection for pool "OVMDS": Listener refused the connection with the following error:
    198 ORA-12505, TNS:listener does not currently know of SID given in connect descriptor
    199 >
    200 ####<Nov 23, 2012 11:11:59 AM PST> <Info> <JDBC> <mjcmanager.example.com> <AdminServer> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1353697919019> <WL-001156> <Stack trace associated with message 001129 follows:
    201
    202 java.sql.SQLException: Listener refused the connection with the following error:
    203 ORA-12505, TNS:listener does not currently know of SID given in connect descriptor
    204
    205 at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:443)
    206 at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:670)
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    ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 318
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    ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 318
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    You said it was: "There were two triggers with names on_logon and ON_LOGON"
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