CAD Agent Unable to Login due PGUser Association in CUCM
Hi all, hope everyone is well.
I am running a UCCE 7.5.8 environment with CAD 7.5.8 and CUCM 7.1.3 I am having some CAD agent suddenly unable to login to CAD due the following error "An unknow failure was receved from the Cisco Unified Communication Manager. You may have entered an incorrect ID, password, or extension. Verify your entries are correct and try again."
The fix is to dis-associate and re-associate the device with the PGUser in CUCM even though the device shows it's already associated with the PGUser. Has anyone run into this issue ? I am trying to understand the root cause.
Thanks all in advance !! I appreciate any inputs / suggestions !!
Danny
Hi,
yes, unfortunately, I have seen this many times working with the ICM 7.x or 7.5.x release train. Always talked to TAC, always installed an ES, but somehow, mystically, the problem went away when upgraded to ICM 8.0(x).
Looks like a design flaw.
Did you talk to TAC yet?
G.
Similar Messages
-
I have an agent that has been working but now all of the sudden she is getting "An extension on the agent phone is shared with one or more other devices. This configuration is not supported." when trying to logon to Agent Desktop with IP Communicator. She is setup with Ext Mobility and uses a 7960 for a desk phone and IP communicator when virtual. Both phones are setup for Ext Mobility and she logs out of them when switching from one to the other.
She is able to log on to the agent desktop when using the 7960, but not the IP communicator.
Any ideas?
Thanks,
DougHi Doug,
Possible causes are,
http://docwiki.cisco.com/wiki/Unable_to_login_Unified_CCX_Agent_in_an_Extension_Mobility_setup
Based on your requirements, there are several ways to prevent Agents from encountering shared lines in an Extension Mobility environment:
1. Do not allow EM device profiles share the same extension. This can be checked by looking at the configurations in CUCM.
1. Log into CUCM
2. Go to Call Routing > Directory Number
3. Search for extension
4. Look at the number of devices in the "Associated Devices" box. Ensure that only one device exist.
2. Disallow the ability for users to log into multiple phones with the same EM user profile simultaneously. This configuration is located in Cisco Unified CM (CUCM) Service Parameter configurations:
1. Log into CUCM
2. Go to System > Service Parameters
3. Select CUCM server and "Cisco Extension Mobility" as the service
4. Change the "Intra-cluster Multiple Login Behavior" to either "Multiple Logins Not Allowed" or "Auto Logout"
3. For CIPC EM users, mandate that users explicitly log out of his/her EM profiles before closing CIPC. Closing CIPC without logging out of EM will still have the extension associated with the device.
4. Configure a timer for EM profiles to logout an EM user after a certain amount of time. The logout timer will ensure that the EM user is logged out even if the user closes CIPC without explicitly logging out. Note that this will logout the EM user even when he/she the EM device is currently active. Must configure in CUCM Service Parameters:
1. Log into CUCM
2. Go to System > Service Parameters
3. Select CUCM server and "Cisco Extension Mobility" as the service
4. Change the "Intra-cluster Maximum Login Time" to a time.
5. Go to User Management > End User
6. Search for username associated with the EM profile
7. Add EM profile to the "CTI Controlled Device Profiles" box.
http://docwiki.cisco.com/wiki/Unified_CCX_agent_is_unable_to_log_in
1. Agent's Phone has a shared line (IPCC extension) which is shared amongst more than one phone.
2. An extension on agent's phone is not unique. The same extension is configured on different partitions in CUCM.
Hope it helps,
Anand
Please rate helpful posts!! -
IPCC 3.5: Agent unable to login
I have a user getting this error message:
Cisco Agent Desktop
The agent ID is invalid
He is setup in call manager. His AD username is associated to his phone. His phone is associated to the rmjtapi user. He is setup as both a supervisor and an agent in IPCC. He can successfully launch his Supervisor Desktop. I've gone so far as to completely delete and rebuild his phone and re-register it. He still gets the same error. Any suggestions?To resolve this issue, choose from one of these options:
Share the Program Files\Cisco\Desktop_Config\Desktop folder on the CRS server and provide sufficient rights for the agent. This enables the Cisco Agent Desktop to automatically update the JTAPI client with the correct version when it attempts to log in.
Manually copy the JTAPI client from the CRS server Program Files\Cisco\Desktop_Config\Desktop\Agentins\JTAPI\jtapi.jar and overwrite it onto the agent desktop Program Files\Cisco\Desktop\bin\CiscoJTAPIClient\Lib\jtapi.jar.
Run this Java Update utility on the CRS server: Start > Programs > CRA Admin > JTAPI Update utility. Whenever a client logs in, this verifies and updates the JTAPI.
Try:
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_troubleshooting_guide_chapter09186a0080193f35.html#1061100 -
Cisco Finesse- Agent Unable to Login
Hi,
When I connect Finesse Webpage for loggin, the system displays "Invalid ID or password. Please try again.". But I make sure the ID and password are correct.
In Team Resource tab, I just only see Default with ID 1.
Anybody know this issue?
Thanks
ThucHi all,
I opened TAC case and the engineer looked that the Peripheral ID had been wrong. And I changed it and fixed issue.
Thanks all -
CAD - Unable to login agent due to problems in JTAPI or CM
Hi Guys,
I have the next issue: I have a 7911 that is not connecting to JTAPI. I know that this is an issue on the config of the CM, but I have double checked and I have the phone added on the JTAPI user.
This phone uses extension mobility also, but every time I login with a valid CAD user I get that error.
I have changed the phone on that cad, and with a different phone it works fine.
2009-11-11 12:31:45.765 DEBUG [0xac4] PhoneDev: PD1883 GetDebugInfo --------------------- Begin: CONTROL_FAILURE_CONF ---------------------
2009-11-11 12:31:45.765 DEBUG [0xac4] PhoneDev: PD1920 CONTROL_FAILURE_CONF: InvokedID = 3
2009-11-11 12:31:45.765 DEBUG [0xac4] PhoneDev: PD1921 CONTROL_FAILURE_CONF: FailureCode is CF_GENERIC_UNSPECIFIED
2009-11-11 12:31:45.765 DEBUG [0xac4] PhoneDev: PD1922 CONTROL_FAILURE_CONF: PeripheralErrorCode is 88001
2009-11-11 12:31:45.765 DEBUG [0xac4] PhoneDev: PD1923 CONTROL_FAILURE_CONF: Error Text: Unable to login agent due to problems in JTAPI or CM
2009-11-11 12:31:45.765 DEBUG [0xac4] PhoneDev: PD2195 GetDebugInfo --------------------- End: CONTROL_FAILURE_CONF ---------------------
I attached th full degug.
Do anyone have any ideas of what could be happening?
Thanks a lot for your time!Hi,
Thanks for the answer. This Week I reboot this CUCM, but the issue remains. I also tried stoping the CTI manager process, but didnt help.
The version of the CUCM is: 6.1.2.1000-13
The version of the IPCCX is: 5.0(2)SR01_Build053
I checked if the User's Device Profile was associated, I'm not sure if it is. I enter the user device profile and then I check that this user was assosiated with CTIManager. Do this means that this profile is associated?
Please let me know if anyone have had any similar issue.
Thanks a lot for all your help in this matter.
Raymond -
UCCX 10.5 - newly created agents can't login to CAD
Hello,
After upgrading UCM 8.6 to 10.5 and UCCX 8.5 to 10.5 I can't add new agents. I have installed second UCCX and reused CTI and RMCM users, registered CIPC, created end-user, configured IPCC extension and set CIPC in controlled devices on end user and rmcm user. DN is not a shared line. When I try to login to CAD it asks to associate the phone with RM JTAPI provider user. Agents created before upgrade works fine. I see the following traces:
120643: Aug 08 16:46:18.387 MSK %MIVR-ICD_CTI-7-UNK:ClientConnMgr: Processing msg on socket:Socket[addr=10.1.9.66,port=62888,localport=12028] Msg is {length=71 type=SET_AGENT_STATE_REQ,invokeId=47,agentState=LOGIN,eventReasonCode=1,forcedFlag=False,agentID=m.denisov2,agentDN=1900,agentPwd=***** }
120644: Aug 08 16:46:18.388 MSK %MIVR-ICD_CTI-7-UNK:This connection is using encrypted passwords for agent login message
120645: Aug 08 16:46:18.401 MSK %MIVR-SS_RM-7-UNK:Processing msg: CTISetAgentStateReqMsg (Rsrc:m.denisov2 InvokeID:47 State:LOGIN Forced:False)
120646: Aug 08 16:46:18.401 MSK %MIVR-SS_RM-7-UNK:Agent m.denisov2 is outbound capable.)
120647: Aug 08 16:46:18.401 MSK %MIVR-SS_RM-7-UNK:Rsrc: m.denisov2 Contacts:
120648: Aug 08 16:46:18.401 MSK %MIVR-SS_RM-7-UNK:Rsrc: m.denisov2 PrevState: UNKNOWN PrevStateSet:false
120649: Aug 08 16:46:18.401 MSK %MIVR-SS_RM-7-UNK:Rsrcs in ARL of ESD RU-MSK-DIRECT_SALES:
120650: Aug 08 16:46:18.697 MSK %MIVR-SS_RM-7-UNK:Trying to authenticate agent m.denisov2
120651: Aug 08 16:46:18.880 MSK %MIVR-SS_RM-7-UNK:Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.UserAuthJobResponse Rsrc:m.denisov2
120652: Aug 08 16:46:18.927 MSK %MIVR-SS_RM-7-UNK:Rsrc: m.denisov2 New State:LOGOFF Old State:LOGOFF Reason code:1
120653: Aug 08 16:46:18.927 MSK %MIVR-SS_RM-7-UNK: The mapping SEP902B34750ED4-m.denisov2 has been added
120654: Aug 08 16:46:18.927 MSK %MIVR-SS_RM-7-UNK:Terminal SEP902B34750ED4 IPv6 Address is NULL
120655: Aug 08 16:46:18.927 MSK %MIVR-SS_RM-3-LOGIN_FAILED:Login of resource failed: Module Name=RM component,The description of a message sent from/to the RM=CTISetAgentStateReqMsg (Rsrc:m.denisov2 InvokeID:47 State:LOGIN Forced:False),A specific description for a trace=problems in JTAPI or CM
120656: Aug 08 16:46:18.927 MSK %MIVR-SS_RM-7-UNK:Posting msg CONTROL_FAILURE_CONF Socket:Socket[addr=10.1.9.66,port=62888,localport=12028] invokeID:47 failureCode:CF_GENERIC_UNSPECIFIED errorCode:88001 text:Unable to login agent due to problems in JTAPI or CM in CTI Server's message queue
120657: Aug 08 16:46:18.927 MSK %MIVR-ICD_CTI-7-UNK:OutboundMsgProcessor: got message: { CONTROL_FAILURE_CONF }
120658: Aug 08 16:46:18.928 MSK %MIVR-ICD_CTI-7-UNK:OutboundMessageprocessor : sending msg : { length=-1 type=CONTROL_FAILURE_CONF,invokeId=47,failureCode=CF_GENERIC_UNSPECIFIED,errorCode=88001, text=Unable to login agent due to problems in JTAPI or CM to socket: Socket[addr=10.1.9.66,port=62888,localport=12028] }
120659: Aug 08 16:46:18.928 MSK %MIVR-ICD_CTI-7-UNK:MsgHandler : Sent : { CONTROL_FAILURE_CONF to Socket[addr=10.1.9.66,port=62888,localport=12028] }
I have tried to disassociate and associate the phone with rmcm user and even rebooted UCCX, how can i troubleshoot this problem furher?
I use IPv4 only, what means line 120654, is it normal?
Regards,
MaximI have installed second UCCX and reused CTI and RMCM users,
It sounds like the upgrade is irrelevant here, and what we're really troubleshooting is your second UCCX installation which is using the same accounts as your first UCCX installation.
Of course, I've been around long enough to know that communication breakdowns are common, and you may have not meant that.
For example, maybe what you meant was, you added an HA node? But if not, and you really installed a new instance while reusing the existing credentials, I would suggest creating new app users for your new UCCX and not sharing them.
PS It's very hard for me to read your log snippet with the black background. Could you edit your post and remove the formatting please? Thanks. -
Problem description:
My iMac (early 2008) with OS 10.10.2 runs slow. I have run EtreCheck several times, and I am unable to move beyond Problem System Launch Agents (11 processes killed due to memory pressure) and Launch Daemons (12 processes killed).
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 9:50:48 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
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Hardware Information: ℹ️
iMac (24-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 8800 GS - VRAM: 512 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10.2 (14C1510) - Time since boot: 4 days 20:29:22
Disk Information: ℹ️
Hitachi HDS721010KLA330 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Mac iBook HD (disk0s2) / : 999.35 GB (521.60 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
[killed] com.apple.warmd_agent.plist
11 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nesessionmanager.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
12 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.arubanetworks.via.NetworkMonitorLaunchd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
ChronoSyncBackgrounder Application (/Library/Application Support/ChronoSync/ChronoSyncBackgrounder.app)
Dropbox Application (/Applications/Dropbox.app)
Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
WebEx: Version: 1.0 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS2 [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
VIA PrefPane [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% WindowServer
3% Mail
2% com.apple.iCloudHelper
1% Creative Cloud
1% Google Chrome
Top Processes by Memory: ℹ️
223 MB Google Chrome
150 MB Finder
129 MB Google Chrome Helper
112 MB Mail
69 MB Google Drive
Virtual Memory Information: ℹ️
35 MB Free RAM
1.45 GB Active RAM
1.45 GB Inactive RAM
888 MB Wired RAM
27.01 GB Page-ins
851 MB Page-outsWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
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Make CAD agents to go ready state upon login
hi all,
hope someone can help. running uccx 8.0. when agents log into CAD, it always put them in not ready state. is there a way to make them go ready right away upon login.
thanks
vijayHi Vijay,
Agent State Action
An Agent State action enables you to select an agent state to associate with an event.
Agent State actions can be associated only with Answered and Dropped events. The
only valid agent states are Login, Logout, Ready, Not Ready, and Work.
To set up an Agent State action:
1.Set up a new action. See “Adding a New Action” on page 98. The Select Action window appears.
2.Select the Agent State tab, and then click New. The Agent State Action Setup box appears (Figure 49).
3.Enter a name for the action, select the agent state control from the drop-down list, and then click OK
Please refer the CDA guide for more information,
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/user/guide/cda85ccxug-cm.pdf
Hope this helps.
Anand
Please rate helpful posts by clicking on the stars below the right answers !! -
Cisco Agent Desktop, unable to login
I have a new installation of UCCX 8.0.2 SU3 HA and twice now it has been reported that in the morning agents are unable to login to CAD, the error they receive is "Initialization Failed. Please try again or try restarting the application."
The only thing I have found in each situation was to re-start the UCCX engine on the master server. If I am running realtime reports I also see "not connected" when trying to look at resources, CSQs or overall UCCX stats. Once the engine has been restarted agents login fine and real time reports shows "fully connected"
Has anyone experienced this before and know of a way to prevent this from happening?
Thank you,
SteveHi Everyone,
I experienced the same issue today on UCCX 8.0 SU3. All the agents were getting Initialization Failed error.
I restared the UCCX engine on both the servers and agents are able to login now. I am interested in finding out the root cause and a permanent fix for it.
Has anyone found a solution to it?
I could find the following but matching the problem description but it's in TERMINATED state and moreover I am on MCS and not on VMware.
CSCtf34095 Bug Details
UCCX CAD agent not able to login when using C-series server
Symptom:
CAD agent not able to login when using UCCX C-series server. We are getting error "Initialization failed. Please trey again later or restart the application"
Conditions:
UCCX on C-series server with VmWare
Workaround:
None
Thanks,
Kapil -
Cisco CAD agent automatically login to 3rd party web application
I am aware that Cisco UCCX CAD agents have the ability to launch a web application by configuring the web page within the UCCX Desktop Administrator. This is an excellent feature; however, I need to automate the login to the web application using CAD as well. Is there a way have CAD launch the application and push the user credentials required to login to the application as well once the agent logs into CAD?
This can be configured in CDA as either voice contact workflow or agent management workflow.
-
Hi. I am unable to login to my account on a MacBook Air (mid 2013): when I enter my password it waits for a second, the screen flickers and then it brings me back to the login screen.
The problem began two days ago when I closed all desktops but one, and then hooked up an external monitor with a VGA adapter. The Mac froze, so I did a cold reboot and since then it won’t allow me to login.
I am, nevertheless, able to login as both a guest user and as an admin, and I have successfully created a new account, so it looks like the problem is user-specific. But this happens also when I do a safe boot, so it doesn’t seem to be related to any launch agents/daemons.
I have tried the following suggestions which I have found online:
1) resetting my password in safe mode
2) finding and deleting “com.apple.LaunchServices-*.csstore” for my user id (http://http://junkheap.net/blog/2011/09/22/solving-a-login-loop-in-mac-os-x-lion -due-to-corrupt/)
3) resetting file flags, and access permissions for all the files in my home directory and resetting the ACL for all files in my home directory (https://discussions.apple.com/thread/6237421?searchText=login%20loop)
None of these has worked.
In one of the forums where suggestions were given, someone provided a bash diagnostics script which when run, produced the output attached at the end of this message. It seems that it is related to a WindowServer crash, but doesn't say much else
What could be the problem, and what can I do to solve it?
Thanks
PS: I am on a MacBook Air Mid 2013 running Mavericks 10.9.4 fully updates
Model Identifier: MacBookAir6,2
System Version: OS X 10.9.4 (13E28)
Kernel Version: Darwin 13.3.0
Boot Mode: Safe
Time since boot: 38 minutes
User: root
Diagnostic reports
2014-08-18 eclipse hang
2014-08-18 eclipse hang
2014-08-30 DashboardClient crash
2014-08-30 SystemUIServer crash
2014-08-30 WindowServer crash
2014-08-30 WindowServer crash
2014-08-30 WindowServer crash
2014-08-30 WindowServer crash
2014-08-30 WindowServer crash
2014-08-30 WindowServer crash
2014-08-30 WindowServer crash
2014-08-30 WindowServer crash
2014-08-30 WindowServer crash
2014-08-30 WindowServer crash
2014-08-30 WindowServer crash
2014-08-30 WindowServer crash
2014-08-30 WindowServer crash
2014-08-30 WindowServer crash
2014-08-31 WindowServer crash
2014-08-31 WindowServer crash
2014-08-31 WindowServer crash
2014-08-31 WindowServer crash
2014-08-31 WindowServer crash
2014-08-31 WindowServer crash
Log
Aug 30 22:30:30 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Aug 30 23:47:57 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Aug 30 23:48:46 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Aug 30 23:48:46 jnl: b(1, 3): replay_journal: from: 22711296 to: 10116608 (joffset 0x11502000)
Aug 30 23:48:46 jnl: b(1, 3): journal replay done.
Aug 30 23:49:43 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Aug 30 23:49:43 jnl: b(1, 2): replay_journal: from: 10116608 to: 13495808 (joffset 0x11502000)
Aug 30 23:49:43 jnl: b(1, 2): journal replay done.
Aug 30 23:52:26 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Aug 31 00:00:34 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Aug 31 00:02:07 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Aug 31 00:02:07 jnl: b(1, 3): replay_journal: from: 23265792 to: 8250368 (joffset 0x11502000)srom rev:11
Aug 31 00:02:07 jnl: b(1, 3): journal replay done.
Aug 31 00:12:48 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Aug 31 00:21:17 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Aug 31 00:23:42 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Aug 31 19:10:19 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Aug 31 19:13:10 wl0: Roamed or switched channel, reason #4, bssid 0c
Aug 31 19:14:09 wl0: Roamed or switched channel, reason #4, bssid 0c
Aug 31 19:16:40 ARPT: 383.493949: MacAuthEvent en0 Auth result for: 00 Auth timed out
Aug 31 19:16:41 ARPT: 383.848105: MacAuthEvent en0 Auth result for: 00 Auth timed out
Aug 31 19:17:11 wl0: Roamed or switched channel, reason #4, bssid 00
Aug 31 19:33:52 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Aug 31 19:39:11 wl0: Roamed or switched channel, reason #1, bssid 00
Aug 31 19:51:46 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
dylibs
/usr/lib/libdvdcss.2.dylib
Spotlight: Indexing and searching disabled
Firewall: On
Restricted files: 1618
Elapsed time (s): 199My data is safe, but I prefer not to have to reinstall the system or system-wide applications, specially since things work just fine for other users.
I'm doing a workaround: creating a new user, moving all data in there, changing file ownerships. So far so good.
Also, new info: I found the WindowServer log and indeed it shows a crash. The function involved does seem to be related to spaces, at least judging from its name.
I'm attaching the log.
Process: WindowServer [212]
Path: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/WindowSe rver
Identifier: WindowServer
Version: 599.25.10.1
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: WindowServer [212]
User ID: 88
Date/Time: 2014-09-02 10:54:04.573 -0400
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: A65FF6E7-067D-2203-C279-FAAF311AED70
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Assertion failed: (target_space != NULL), function window_list_create_collapsing_spaces, file Server/Packages/PKGSpace.c, line 2177.
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x000000010e4a2866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x000000010e5b135c pthread_kill + 92
2 libsystem_c.dylib 0x000000010e3cbb1a abort + 125
3 libsystem_c.dylib 0x000000010e3959bf __assert_rtn + 321
4 com.apple.CoreGraphics 0x000000010d131ab7 managed_display_collapse_to_target_space + 548
5 com.apple.CoreGraphics 0x000000010d132bb6 __session_data_restore_persistence_dictionary_block_invoke + 35
6 com.apple.CoreGraphics 0x000000010cf631e7 x_list_foreach + 30
7 com.apple.CoreGraphics 0x000000010d12d10c PKGRestoreSessionManagementPersistenceData + 1611
8 com.apple.CoreGraphics 0x000000010d086c60 _CGXRestorePackagesManagementPersistenceData + 120
9 com.apple.CoreGraphics 0x000000010d0b0f70 _XRestorePackagesManagementPersistenceData + 82
10 com.apple.CoreGraphics 0x000000010d0b1c6a CGXServices_server + 83
11 com.apple.CoreGraphics 0x000000010d12941a __connectionHandler_block_invoke + 17
12 com.apple.CoreGraphics 0x000000010d072465 CGXHandleMessage + 112
13 com.apple.CoreGraphics 0x000000010d124d30 connectionHandler + 137
14 com.apple.CoreGraphics 0x000000010d0d967b post_port_data + 228
15 com.apple.CoreGraphics 0x000000010d0d80d7 CGXRunOneServicesPass + 1282
16 com.apple.CoreGraphics 0x000000010d0d84b6 CGXServer + 807
17 WindowServer 0x000000010c949f96 main + 9
18 libdyld.dylib 0x000000010e2fa5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010e4a3662 kevent64 + 10
1 libdispatch.dylib 0x000000010e2c3421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x000000010e2c3136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x000000010e49ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010e49dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x000000010c9c8f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x000000010c9c8539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x000000010c9c7e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x000000010ca7d811 CFRunLoopRun + 97
6 com.apple.CoreGraphics 0x000000010d080544 eventThread + 263
7 libsystem_pthread.dylib 0x000000010e5b0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x000000010e5b072a _pthread_start + 137
9 libsystem_pthread.dylib 0x000000010e5b4fc9 thread_start + 13
Thread 3:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x000000010e49ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010e49dd18 mach_msg + 64
2 com.apple.QuartzCore 0x000000014e7c4377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x000000014e7c42ad thread_fun + 25
4 libsystem_pthread.dylib 0x000000010e5b0899 _pthread_body + 138
5 libsystem_pthread.dylib 0x000000010e5b072a _pthread_start + 137
6 libsystem_pthread.dylib 0x000000010e5b4fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x000000010e4a2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010e5b1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010e5b4fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x000000010e4a2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010e5b1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010e5b4fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010e5b7310 rcx: 0x00007fff5329e1f8 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5329e220 rsp: 0x00007fff5329e1f8
r8: 0x00000000fffff800 r9: 0x0000000000000881 r10: 0x0000000008000000 r11: 0x0000000000000202
r12: 0x000000010d2a9428 r13: 0x000000010d2a9403 r14: 0x0000000000000006 r15: 0x000000010d2a8c64
rip: 0x000000010e4a2866 rfl: 0x0000000000000202 cr2: 0x000000010e3cba9d
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10c949000 - 0x10c949ffd WindowServer (599.25.10.1) <61FE4BA9-1E5D-37F6-9126-24ACD7C7559D> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer
0x10c94f000 - 0x10c94ffff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x10c958000 - 0x10cb3dfff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x10ccb3000 - 0x10cd1ffff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x10cd54000 - 0x10cd55fff com.apple.driver.IOAccelerator2D (98.22 - 98.22) <6701D324-ADFB-3FFD-AC8D-58E58A87B50A> /System/Library/Extensions/IOAccelerator2D.plugin/Contents/MacOS/IOAccelerator2 D
0x10cd59000 - 0x10cd5aff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x10cd64000 - 0x10d68432b com.apple.CoreGraphics (1.600.0 - 599.25.10.1) <EC14B831-96BB-3A50-A451-E36BDC8F59FB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x10d7b8000 - 0x10d87aff5 com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x10d8ef000 - 0x10d9f5ff7 com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x10da62000 - 0x10dad1ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x10dafd000 - 0x10dafffff libCVMSPluginSupport.dylib (9.6.1) <FB37F4C4-1E84-3349-BB03-92CA0A5F6837> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x10db04000 - 0x10db8dfff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x10dbd5000 - 0x10dbd5fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x10dbd9000 - 0x10dc1eff6 com.apple.HIServices (1.23 - 468) <5970AF5C-F5BD-3B6A-97C9-95B2CA98D71D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x10dc55000 - 0x10dc64ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x10dc76000 - 0x10dcc3ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x10dcf3000 - 0x10dd2cff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x10dd4a000 - 0x10dd53fff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x10dd68000 - 0x10dd79ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x10dd80000 - 0x10dd90fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x10dda0000 - 0x10dda3ffc com.apple.IOSurface (91.1 - 91.1) <D00EEB0C-8AA8-3986-90C1-C97B2486E8FA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x10ddad000 - 0x10e007ff9 com.apple.security (7.0 - 55471.14.8) <EA03E140-2509-3A07-8440-2DC97C0D478B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10e156000 - 0x10e156fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x10e15a000 - 0x10e1acfff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x10e20a000 - 0x10e20eff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x10e216000 - 0x10e220fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x10e235000 - 0x10e23cfff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x10e24d000 - 0x10e254ffb libcopyfile.dylib (103.92.1) <CF29DFF6-0589-3590-834C-82E2316612E8> /usr/lib/system/libcopyfile.dylib
0x10e25e000 - 0x10e2acfff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x10e2c0000 - 0x10e2dafff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x10e2f7000 - 0x10e2faff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x10e304000 - 0x10e304ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x10e309000 - 0x10e310ff8 liblaunch.dylib (842.92.1) <A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A> /usr/lib/system/liblaunch.dylib
0x10e31d000 - 0x10e322fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x10e329000 - 0x10e32bff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x10e336000 - 0x10e337ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x10e343000 - 0x10e354ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x10e362000 - 0x10e363ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x10e36f000 - 0x10e3f8ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x10e42a000 - 0x10e42cff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x10e437000 - 0x10e43ffff libsystem_dnssd.dylib (522.92.1) <17B03FFD-92C5-3282-9981-EBB28B456207> /usr/lib/system/libsystem_dnssd.dylib
0x10e44b000 - 0x10e472ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x10e48d000 - 0x10e4a9ff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x10e4d1000 - 0x10e500fd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x10e50e000 - 0x10e529ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x10e537000 - 0x10e55eff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x10e57d000 - 0x10e586ff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x10e592000 - 0x10e598ff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x10e5af000 - 0x10e5b6ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x10e5c4000 - 0x10e5c5fff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
0x10e5cb000 - 0x10e5cfff7 libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
0x10e5d9000 - 0x10e5dafff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x10e5e0000 - 0x10e5e5ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x10e5ef000 - 0x10e613fff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x10e630000 - 0x10e7ddf27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x10e804000 - 0x10e846ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x10e85e000 - 0x10e887ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x10e898000 - 0x10e899ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x10e8a1000 - 0x10e8acfff libkxld.dylib (2422.110.17) <B6140BAB-0EAF-3E4F-B055-314068056BB4> /usr/lib/system/libkxld.dylib
0x10e8b2000 - 0x10ea6affb libicucore.A.dylib (511.34) <616A65D6-3F20-3EAB-8CA8-273AD890261C> /usr/lib/libicucore.A.dylib
0x10eb15000 - 0x10ec85ff4 com.apple.CFNetwork (673.4 - 673.4) <F3BF6020-99BE-3844-A7B8-352B93AD02F3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x10ed8f000 - 0x10f079fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x10f0fb000 - 0x10f18bff7 com.apple.Metadata (10.7.0 - 800.28) <E85AEB1B-CB17-38BC-B5C6-AAB50B47AF05> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x10f1f3000 - 0x10f26afff com.apple.CoreServices.OSServices (600.4 - 600.4) <C63562F5-6DF5-3EE9-8897-FF61A44C8251> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x10f30f000 - 0x10f37cfff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x10f3c2000 - 0x10f41dffb com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x10f450000 - 0x10f51afff com.apple.LaunchServices (572.28 - 572.28) <FDED4724-4CB6-3DE5-B785-AE6D4C261CF6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x10f593000 - 0x10f5bcfff com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x10f5e5000 - 0x10f648ffb com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x10f689000 - 0x10f773fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x10f78f000 - 0x10f876ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x10f8af000 - 0x10f8bcff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x10f8c7000 - 0x10f8cbfff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
0x10f8d3000 - 0x10f8d3ffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x10f8da000 - 0x10f8e7ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x10f8f1000 - 0x10f8f6fff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x10f904000 - 0x10f90bfff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x10f917000 - 0x10f922ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x10f933000 - 0x10fc31fff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10fe73000 - 0x10fe74fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x10fe78000 - 0x10fe93ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x10fea2000 - 0x10ff06fff com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x10ff48000 - 0x10ff4bfff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x10ff52000 - 0x10ff69ff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <EBC0A1F2-9054-3D39-99AE-A3F655E55D6A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x10ff8c000 - 0x10ff96ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x10ffa8000 - 0x10ffd0ffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x10ffdd000 - 0x1102b1fc7 com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x1102fa000 - 0x1102fafff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x110300000 - 0x1103cbfff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x1103da000 - 0x11048aff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x11049c000 - 0x11087dffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x1108e7000 - 0x110a55ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x110a82000 - 0x110b71fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x110bea000 - 0x110c31fff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x110c5a000 - 0x110c7eff7 libJPEG.dylib (1043) <25723F3F-48A6-3AC5-A7A3-58E418FEBF3F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x110c87000 - 0x110ce0fff libTIFF.dylib (1043) <D7CAE68F-6087-3B40-9CB8-EC6DB47BF877> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x110cf3000 - 0x110d0eff7 libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x110d1b000 - 0x110d1fff7 libGIF.dylib (1043) <AF0FE71A-27AB-31E0-8CEA-BC0BF2091FA8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x110d27000 - 0x110e15fff libJP2.dylib (1043) <C4031D64-6C57-3FB4-9D87-874D387381DB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x110e46000 - 0x110e48fff libRadiance.dylib (1043) <9813995C-DEAA-3992-8DF8-320E4E4E288B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x110e4c000 - 0x110e93ff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
0x110ead000 - 0x110ec6ff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x110ee3000 - 0x110f12ff9 com.apple.GSS (4.0 - 2.0) <44E914BE-B0D0-3E05-9451-CA9E539AFA52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x110f38000 - 0x110f54fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x110f63000 - 0x111054ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x11106a000 - 0x1110cfffb com.apple.Heimdal (4.0 - 2.0) <F34D6627-9F80-3823-8B57-DB629307DF87> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x1110fd000 - 0x1110fefff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x111108000 - 0x11110cff7 libheimdal-asn1.dylib (323.92.1) <CAE21FFF-5763-399C-B7C5-EEBFFEEF2242> /usr/lib/libheimdal-asn1.dylib
0x111115000 - 0x111121ff7 com.apple.OpenDirectory (10.9 - 173.90.1) <256C265B-7FA6-326D-9F60-18DADF5F3A0E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x11113c000 - 0x111145ffd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x111152000 - 0x1111c5fff com.apple.securityfoundation (6.0 - 55122.3) <8575DF7A-EC79-3FCE-A737-7512363A5B12> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x111209000 - 0x11125aff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x111284000 - 0x1113d8ff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x111594000 - 0x1115c0fff com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x1115ea000 - 0x1115eefff com.apple.IOAccelerator (98.22 - 98.22) <AB1F2662-330B-3D88-8E30-A8343203CD38> /System/Library/PrivateFrameworks/IOAccelerator.framework/IOAccelerator
0x1115f6000 - 0x1115f9fff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x12bcfc000 - 0x12bd06ff7 com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x12bd9c000 - 0x12bdeaff7 com.apple.opencl (2.3.59 - 2.3.59) <044485A4-A50C-34CE-A1F9-35A50CC68313> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x14da9c000 - 0x14daaaff7 com.apple.AppleGVACoreFramework (7.1.18 - 7.1.18) <C6A2ECC9-D2D3-32C5-9AAA-4BA4A382BE46> /System/Library/PrivateFrameworks/AppleGVACore.framework/AppleGVACore
0x14dab1000 - 0x14dad6ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x14daf2000 - 0x14db00fff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x14db08000 - 0x14db47fff libGLU.dylib (9.6.1) <AE032555-3E2F-3DBF-A26D-EA4576061605> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x14db56000 - 0x14db5effc libGFXShared.dylib (9.6.1) <25BBF325-AC57-3BAA-9427-2D14CC243AE6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x14db65000 - 0x14db70fff libGL.dylib (9.6.1) <4B65BF9F-F34A-3CD1-94E8-DB26DAA0A59D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x14db84000 - 0x14dbc2ff7 libGLImage.dylib (9.6.1) <5E02B38C-9F36-39BE-8746-724F0D8BBFC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x14dbf8000 - 0x14dd98ff7 GLEngine (9.6.1) <28300FBD-E3B2-35D2-BB54-77DCE62FC371> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x14ddd4000 - 0x14df3afff libGLProgrammability.dylib (9.6.1) <07700B99-8542-32D7-BB96-29472EFE75EF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x14df5f000 - 0x14df6afff libGPUSupportMercury.dylib (9.6.1) <A34D5C51-28E0-398A-881D-552B47D2DD3C> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x14e78d000 - 0x14e795ff3 libCGCMS.A.dylib (599.25.10.1) <9A4FAAD7-1C16-33F8-A615-1DCAB0546E31> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x14e79d000 - 0x14e939ff3 com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/QuartzCore
0x14ea10000 - 0x14ece1ff4 com.apple.CoreImage (9.4.0) <2C636ECD-0F1A-357C-9EFF-0452476FDDF5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x14edd6000 - 0x14ee29fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x14ee4e000 - 0x14f281ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x123400000000 - 0x123400435ff7 com.apple.driver.AppleIntelHD5000GraphicsGLDriver (8.28.30 - 8.2.8) <0D167AD0-89B0-346A-9BC8-6C02B54E5681> /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD5000GraphicsGLDriver
0x7fff67d10000 - 0x7fff67d43817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 48
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=90.4M resident=46.0M(51%) swapped_out_or_unallocated=44.4M(49%)
Writable regions: Total=1.0G written=4648K(0%) resident=43.1M(4%) swapped_out=0K(0%) unallocated=1.0G(96%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 5460K
CG framebuffers 675.0M
CG raster data 5064K
CG shared images 180K
CoreGraphics 4K
Dispatch continuations 8192K
IOKit 27.9M
IOKit (reserved) 256.0M reserved VM address space (unallocated)
Kernel Alloc Once 8K
MALLOC 73.0M
MALLOC (admin) 32K
OpenGL GLSL 3840K
STACK GUARD 56.0M
Stack 10.1M
VM_ALLOCATE 180K
__CGSERVER 4K
__DATA 7676K
__LINKEDIT 18.4M
__TEXT 72.2M
__UNICODE 544K
mapped file 152K
shared memory 68K
=========== =======
TOTAL 1.2G
TOTAL, minus reserved VM space 963.3M -
Unknown SID Error Message/Unable To Login to VM Manager
Hello,
I have installed VM Server and VM Manager on the latest Virtual Box install for Windows 7.
When I attempt to login into the VM Manager (ID: ovm , Default Password: Welcome1) - I get
the error message:
"... [APP: ovm_console] An incorrect username or password was specified. ...."
I selected all default passwords and database config values during installation (e.g., SID=XE).
(Note: I am able to login to VM Manager GNOME desktop but I am unable to log into the VM Manager UI.
I can log in as root in a Xterm window and the ovm Welcome1 password allows me into the GNOME environment. )
The critical error message in the AdminServer.log IS an unknown 'SID' message (even though the default SID=XE was selected):
"ORA-12505, TNS:listener does not currently know of SID given in connect descriptor"
I reviewed the responses to the "Unable to Login to VM Manager" thread so I decided to try the recommended response (unlocking ovs oracle password) even though the logs responses were different in certain areas. I logged in as Oracle with the correct user env and attempted to start the XE database via sqlplus sys user and startup command. I was unable to start the database due to the below error message:
2012-11-23 14:13:46.210
18 Oracle Instance Startup operation failed. Another process may be attempting to startup or shutdown this Instance.
19 Failed to acquire instance startup/shutdown serialization primitive
~
Shutdown abort also did not get rid of this message. Symptons suggest there is a lock not being released (e.g., primitive file that needs to be cleaned up/removed.) I did remove oracle *.lck files from /tmp directory but this did not help either. The ps -elf output also reveals there are no oracle pmon processes running.
If anybody has additional information on this matter - it would be greatly appreciated.
SUMMARY/EXCERPT OF AdminServer.log AND AdminServer-diagnostic.log
The AdminServer.log squawks an "ORA-12505, TNS:listener does not currently know of SID given in connect descriptor"
<> <> <1353697919018> <WL-001129> <Received exception while creating connection for pool "OVMDS": Listener refused the connection with the following error:
198 ORA-12505, TNS:listener does not currently know of SID given in connect descriptor
199 >
200 ####<Nov 23, 2012 11:11:59 AM PST> <Info> <JDBC> <mjcmanager.example.com> <AdminServer> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1353697919019> <WL-001156> <Stack trace associated with message 001129 follows:
201
202 java.sql.SQLException: Listener refused the connection with the following error:
203 ORA-12505, TNS:listener does not currently know of SID given in connect descriptor
204
205 at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:443)
206 at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:670)
The critical AdminServer-diagnostic.log error messages are:
AdminServer-diagnostic.log:[2012-11-23T11:17:51.872-08:00] [AdminServer] [ERROR] [] [com.oracle.ovm.mgr.faces.backing.Login] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 79deca6682202612:4258bdee:13b2eaec5e4:-8000-0000000000000099,0] [APP: ovm_console] An incorrect username or password was specified. [Security:090304]Authentication Failed: User ovm javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User ovm denied
69 AdminServer-diagnostic.log:[2012-11-23T09:09:27.835-08:00] [AdminServer] [ERROR] [] [oracle.help.web.rich.converter.RichTopicConverter] [tid: [ACTIVE].ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 79deca6682202612:16d2c063:13b250c1b7c:-8000-0000000000000147,0] [APP: ovm_help] /u01/app/oracle/ovm-manager-3/machine1/base_adf_domain/servers/AdminServer/tmp/_WL_user/ovm_help/33se2m/war/helpsets/ovmHelp/qstart.html (No such file or directory)
70 AdminServer-diagnostic.log:[2012-11-23T11:16:32.629-08:00] [AdminServer] [ERROR] [] [com.oracle.ovm.mgr.faces.backing.Login] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 79deca6682202612:4258bdee:13b2eaec5e4:-8000-0000000000000079,0] [APP: ovm_console] An incorrect username or password was specified. [Security:090304]Authentication Failed: User ovs javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User ovs denied
71 AdminServer-diagnostic.log:[2012-11-23T11:16:53.672-08:00] [AdminServer] [ERROR] [] [com.oracle.ovm.mgr.faces.backing.Login] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 79deca6682202612:4258bdee:13b2eaec5e4:-8000-000000000000007f,0] [APP: ovm_console] An incorrect username or password was specified. [Security:090304]Authentication Failed: User ovm javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User ovm denied
72 AdminServer-diagnostic.log:[2012-11-23T11:17:51.872-08:00] [AdminServer] [ERROR] [] [com.oracle.ovm.mgr.faces.backing.Login] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 79deca6682202612:4258bdee:13b2eaec5e4:-8000-0000000000000099,0] [APP: ovm_console] An incorrect username or password was specified. [Security:090304]Authentication Failed: User ovm javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User ovm denied
******************************************************************************************Further investigation reveals the reason why I can't manually start the database as oracle user. The permissions on the oracle directories via the default install are incorrect. Running the command chown -R oracle:dba /u01/app/oracle/ allowed the database to start.. OVS user is now able to login into the XE database.
Now logging in w/ admin user in VM results in the following error message:
" Unexpected error during login (com.oracle.ovm.mgr.api.exception.FailedOperationException: OVMAPI_6000E Internal Error: Connection refused Connection refused Sat Nov 24 11:39:22 PST 2012), please consult logs for details.
I am spending way too much time on this Virtual box install. Any feedback would be appreciated. -
CAD Agent blinks in and out of Supervisor Desktop
Got a problem that started yesterday. Running UCCX 7.0(1)sr5 and I've got this agent that comes and goes from the supervisors desktops. Cadence is about every 2 seconds she appears then disappears.
Any ideas?
Thanks in advance.Hi Cbelcher,
Problem
Cisco Agent Desktop agent appears and disappears from the Cisco Supervisor Desktop.
Intermittently Agent begins to disappear and appear on the Supervisor Desktop under Team Agent state Report.
Solution
This problem is caused when multiple threads do not exit correctly under Agent desktop PC. When the CHAT communication on TCP Port 59000 and 59020 between Client and Server has been lost due to network interruption/outage. CAD is unable to recover from this and creates multiple Agent.exe instances.
Exit out affected Cisco Agent Desktop application and launch CAD again.
Reference:
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008035309f.shtml
Hope it helps.
Anand
Please rate helpful posts by clicking on the stars below the right answer !! -
Unable to login with Jabber Windows
Hi ,
Am unable to login the Jabber Windows Client. Getting the error as "Unable to Communicate With the Server".
Able to login with CUPS & CUCM end user page. CUCM Integrated with LDAP.
While going through the UP Profile logs seen that "Failed to SOAP login".
Tried with restart of CUCM & CUPS several times but no go.
CUCM Version - 8.6.2
CUPS Version - 8.6.1
Tried with CUPC client result also same.
Thanks in AdvanceIf credentials work on CCMuser CUPSuser I would suspect either some kind of communication problem between the clients and the servers and/or misconfiguration (user/device/line association, device owner, roles, CTI/CCMCIP profiles, etc) on CUCM/CUPS.
Specially because you mention the same happens with CUPC.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk -
Dear All,
I am new to Oracle Apps DBA
We tried to apply the patch. But, due to some problem it is not applied. And, i stopped applying the patch. I disabled the maintainance mode and started the oracle apps. From that time onwards, i am unable to login to apps from UI. I am getting the following error .
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: SQL_PLSQL_ERROR.
Tokens: ROUTINE =
WebAppsContext.createSession(userId=6,sessionMode='115P','00F44564D8A8882CE0400A0A1D2015F81
3977876994246484474140182734925'); REASON = java.sql.SQLException: ORA-20001: Oracle error
-20001: ORA-20001: Oracle error -1654: ORA-01654: unable to extend index
APPLSYS.FND_LOGINS_U1 by 16 in tablespace APPS_TS_ARCHIVE has been detected in
FND_SIGNON.AUDIT_USER. has been detected in FND_SIGNON.NEW_ICX_SESSION.
ORA-06512: at "APPS.APP_EXCEPTION", line 70
ORA-06512: at "APPS.FND_SIGNON", line 18
ORA-06512: at "APPS.FND_SIGNON", line 744
ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 318
ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 457
ORA-06512: at line 1
; ERRNO = 20001; (Could not lookup message because there is no database connection)
at
oracle.apps.fnd.framework.server.OAExceptionUtils.processAOLJErrorStack(OAExceptionUtils.ja
va:955)
at
oracle.apps.fnd.framework.OACommonUtils.processAOLJErrorStack(OACommonUtils.java:866)
at oracle.apps.fnd.framework.webui.OAPageBean.validateUser(OAPageBean.java:4202)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:597)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:462)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:383)
at oa_html._OA._jspService(_OA.java:88)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:534)
## Detail 0 ##
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE.
Tokens: MESSAGE = java.sql.SQLException: ORA-20001: Oracle error -20001: ORA-20001: Oracle
error -1654: ORA-01654: unable to extend index APPLSYS.FND_LOGINS_U1 by 16 in tablespace
APPS_TS_ARCHIVE has been detected in FND_SIGNON.AUDIT_USER. has been detected in
FND_SIGNON.NEW_ICX_SESSION.
ORA-06512: at "APPS.APP_EXCEPTION", line 70
ORA-06512: at "APPS.FND_SIGNON", line 18
ORA-06512: at "APPS.FND_SIGNON", line 744
ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 318
ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 457
ORA-06512: at line 1
; (Could not lookup message because there is no database connection)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:888)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:862)
at
oracle.apps.fnd.framework.server.OAExceptionUtils.processAOLJErrorStack(OAExceptionUtils.ja
va:961)
at
oracle.apps.fnd.framework.OACommonUtils.processAOLJErrorStack(OACommonUtils.java:866)
at oracle.apps.fnd.framework.webui.OAPageBean.validateUser(OAPageBean.java:4202)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:597)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:462)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:383)
at oa_html._OA._jspService(_OA.java:88)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:534)
## Detail 0 ##
java.sql.SQLException: ORA-20001: Oracle error -20001: ORA-20001: Oracle error -1654:
ORA-01654: unable to extend index APPLSYS.FND_LOGINS_U1 by 16 in tablespace APPS_TS_ARCHIVE
has been detected in FND_SIGNON.AUDIT_USER. has been detected in
FND_SIGNON.NEW_ICX_SESSION.
ORA-06512: at "APPS.APP_EXCEPTION", line 70
ORA-06512: at "APPS.FND_SIGNON", line 18
ORA-06512: at "APPS.FND_SIGNON", line 744
ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 318
ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 457
ORA-06512: at line 1
at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:134)
at oracle.jdbc.ttc7.TTIoer.processError(TTIoer.java:289)
at oracle.jdbc.ttc7.Oall7.receive(Oall7.java:583)
at oracle.jdbc.ttc7.TTC7Protocol.doOall7(TTC7Protocol.java:1986)
at oracle.jdbc.ttc7.TTC7Protocol.parseExecuteFetch(TTC7Protocol.java:1144)
at oracle.jdbc.driver.OracleStatement.executeNonQuery(OracleStatement.java:2176)
at oracle.jdbc.driver.OracleStatement.doExecuteOther(OracleStatement.java:2050)
at
oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:2959)
at
oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:650)
at
oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:726)
at oracle.apps.fnd.common.WebAppsContext.createSession(WebAppsContext.java:1813)
at oracle.apps.fnd.common.WebAppsContext.createSession(WebAppsContext.java:1907)
at
oracle.apps.fnd.common.WebAppsContext.createAnonymousSession(WebAppsContext.java:3739)
at oracle.apps.fnd.common.WebRequestUtil.setGuestSession(WebRequestUtil.java:1081)
at oracle.apps.fnd.framework.webui.OAPageBean.validateUser(OAPageBean.java:4200)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:597)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:462)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:383)
at oa_html._OA._jspService(_OA.java:88)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:534)
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE.
Tokens: MESSAGE = java.sql.SQLException: ORA-20001: Oracle error -20001: ORA-20001: Oracle
error -1654: ORA-01654: unable to extend index APPLSYS.FND_LOGINS_U1 by 16 in tablespace
APPS_TS_ARCHIVE has been detected in FND_SIGNON.AUDIT_USER. has been detected in
FND_SIGNON.NEW_ICX_SESSION.
ORA-06512: at "APPS.APP_EXCEPTION", line 70
ORA-06512: at "APPS.FND_SIGNON", line 18
ORA-06512: at "APPS.FND_SIGNON", line 744
ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 318
ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 457
ORA-06512: at line 1
; (Could not lookup message because there is no database connection)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:888)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:862)
at
oracle.apps.fnd.framework.server.OAExceptionUtils.processAOLJErrorStack(OAExceptionUtils.ja
va:961)
at
oracle.apps.fnd.framework.OACommonUtils.processAOLJErrorStack(OACommonUtils.java:866)
at oracle.apps.fnd.framework.webui.OAPageBean.validateUser(OAPageBean.java:4202)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:597)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:462)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:383)
at oa_html._OA._jspService(_OA.java:88)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:534)
## Detail 0 ##
java.sql.SQLException: ORA-20001: Oracle error -20001: ORA-20001: Oracle error -1654:
ORA-01654: unable to extend index APPLSYS.FND_LOGINS_U1 by 16 in tablespace APPS_TS_ARCHIVE
has been detected in FND_SIGNON.AUDIT_USER. has been detected in
FND_SIGNON.NEW_ICX_SESSION.
ORA-06512: at "APPS.APP_EXCEPTION", line 70
ORA-06512: at "APPS.FND_SIGNON", line 18
ORA-06512: at "APPS.FND_SIGNON", line 744
ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 318
ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 457
ORA-06512: at line 1
at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:134)
at oracle.jdbc.ttc7.TTIoer.processError(TTIoer.java:289)
at oracle.jdbc.ttc7.Oall7.receive(Oall7.java:583)
at oracle.jdbc.ttc7.TTC7Protocol.doOall7(TTC7Protocol.java:1986)
at oracle.jdbc.ttc7.TTC7Protocol.parseExecuteFetch(TTC7Protocol.java:1144)
at oracle.jdbc.driver.OracleStatement.executeNonQuery(OracleStatement.java:2176)
at oracle.jdbc.driver.OracleStatement.doExecuteOther(OracleStatement.java:2050)
at
oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:2959)
at
oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:650)
at
oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:726)
at oracle.apps.fnd.common.WebAppsContext.createSession(WebAppsContext.java:1813)
at oracle.apps.fnd.common.WebAppsContext.createSession(WebAppsContext.java:1907)
at
oracle.apps.fnd.common.WebAppsContext.createAnonymousSession(WebAppsContext.java:3739)
at oracle.apps.fnd.common.WebRequestUtil.setGuestSession(WebRequestUtil.java:1081)
at oracle.apps.fnd.framework.webui.OAPageBean.validateUser(OAPageBean.java:4200)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:597)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:462)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:383)
at oa_html._OA._jspService(_OA.java:88)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:534)
Looking for positive response.
Thanks & REgards,You said it was: "There were two triggers with names on_logon and ON_LOGON"
That clearly implies two triggers of the same name (one being case sensitive, the other not) within the same schema. Nothing to do with being created by different users.
e.g.
SQL> select table_name from user_tables where upper(table_name) = 'T';
no rows selected
SQL> create table t (x number);
Table created.
SQL> select table_name from user_tables where upper(table_name) = 'T';
TABLE_NAME
T
SQL> create table "t" (x number);
Table created.
SQL> select table_name from user_tables where upper(table_name) = 'T';
TABLE_NAME
T
t
SQL>Two tables "t" and "T" created by the same user.
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