CAD calls not disconnecting

I am working on a UCCX system where occasionally in the CAD software the calls the agent recently worked do not disappear. They usually have to exit the application and then when the go back in they are gone. Please see attached image to see what is happening. This is an intermittenent issue and seems to go away for several weeks if we uninstall and then reinstall the application.
UCCX Version: 8.5.1.11004-25
CUCM: 8.6.2.22900-9
Any help would be greatly appreciated.
Thanks,
Michael

Have you tried restarting the UCCX Engine?
Sometime some service get stuck or slow down because memory problem.
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CUE AA redirect to external call not disconnecting

Hello,
I have a problem with cue AA redirect to external number not disconnecting only when the external number does not answer; if the external number redirected to does answer, the lines disconnects normally.
My FXO config is as below for all the lines:
voice-port 0/0/0
trunk-group AllFXO
supervisory disconnect dualtone mid-call
input gain 3
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echo-cancel coverage 32
cptone KW
timeouts initial 5
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timeouts call-disconnect 3
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Hi There,
I noticed that you are getting ISDN cause code 21, not sure why though but the cause code information is interesting...
Cause No. 21 - call rejected.
This cause indicates that the equipment sending this cause does not wish to accept this call. although it could have accepted the call because the equipment sending this cause is neither busy nor incompatible. This cause may also be generated by the network, indicating that the call was cleared due to a supplementary service constraint. The diagnostic field may contain additional information about the supplementary service and reason for rejection.
What it means:
This is usually a telco issue. The call never reaches the final destination, which can be caused by a bad switch translation, or a misconfiguration on the equipment being called.
Now I don't know if it is actually a Telco issue to be honest, because sometimes bad number presentation can cause this issue as well and the carriers switch rejects the call with Cause Code 21 if no other cause code is suitable.
Check your call-forwarded number, make sure you have the outside line number being presented, although it would seem it is anyway otherwise the carrier wouldn't see a call.
Can you please do a "debug isdn q931" and provide us two maybe three examples please
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Call not disconnected

Yesterday evening my mother-in-law phoned my wife for her usual natter. At the end of the call she put the phone down but did not terminate the call. Thus the line remained open. We could hear her and her TV but could not attract her attention by whistling or shouting down the line. We could not terminate the call from our end, including temporarily removing the phone cable from the socket, thus our phone was useless.
We eventually contacted her sister by mobile and the situation was resolved.
Questions are ...
Was there any way we could have disconnected the call from our end?
If we had contacted BT could they have done it for us?
Solved!
Go to Solution.

Alan_F wrote:
Questions are ...
Was there any way we could have disconnected the call from our end?
If we had contacted BT could they have done it for us?
If you had left your phone down for approx 45mins the call would have disconnected itself, if you had picked the phone back up during this period the 45mins starts again, so best advice is always leave the phone down for at least an hour.
BT would just have advised you the same, there is no way to force release a call.
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

UCCX 9x - Calls not Disconnecting from Agent Desktop after hangup

I have a Team of agents and 3 of them are experiencing the same issue. They will get a call and once it hangs up, the call state remains "connected" in the agent desktop. Then they get a second call it shows up "connected". So even though there is only 1 call active, it shows the 2 connected.
The IPCC extension is only assigned to one device, the correct line is assigned to their user. The max calls busy trigger is 2:1. I have had a TAC case open for almost a week and initially they thought it was the "connected" state in my script. I made the change and still issue persists. I haven't gotten anywhere with them after sending MIVR loges, etc
I have done some additional searching and haven't found anything.

Hi,
well, I can only assume TAC already told you what debugging levels to set.
Would you mind do a test call again, collect the logs and post them to here? I am not saying I am any better than TAC but I might get an idea while taking a look at the trace files.
Thanks.
G.

Issue with SPA525g registation and FXO port call calls are not disconnecting properly

Hi,
I have a UC540 and updated it to the latest IOS version with the latest firmware to my phones and i am having registration problems with SPA525g IP Phones. I updated the firmware of the phones as well and create manual tftp bindings with but still it is not registering. I run a couple of debugs (debug tftp events and debug ephone registration) I can see from the logs and in the phone that it is taking the proper VLAN and being discovered via CDP and being pointed to the TFTP server and still wont register. I can see that it is also taking its own .cnf file properly then the output sccp token regected invalid devices error is shown I have a SPA502G and it is working fine. Also there is a previous issue that all the voice port are shown as engage or offhook even the calls are disconnected thus make the main PSTN number busy am based in UAE and our service provider is etisalat I have check with them about the proper disconnection values but still it the same. That's why I have arrived in the conclusion to just update everything including the IOS and the phones firmware. I have put my config in this post, I am also trying to take the CCNA Voice exam on the 2nd week of april and I think that if i don't know how fix this issue for our customer then I would probably fail that exam. any suggestion and help is greatly appreciated cisco experts.
! Last configuration change at 13:36:42 ZP4 Thu Sep 13 2012 by Nick
! NVRAM config last updated at 13:45:41 ZP4 Thu Sep 13 2012 by Nick
version 15.1
parser config cache interface
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
service internal
service compress-config
service sequence-numbers
hostname UC540
boot-start-marker
boot system flash:uc500-advipservicesk9-mz.151-2.T4
boot-end-marker
logging buffered 64000
enable secret 5 $1$3CIf$.rXyHeJQrwd97X/f2dS0M1
no aaa new-model
clock timezone ZP4 4 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-3558175224
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-3558175224
revocation-check none
crypto pki certificate chain TP-self-signed-3558175224
certificate self-signed 01 nvram:IOS-Self-Sig#3.cer
dot11 syslog
dot11 ssid cisco-data
vlan 1
authentication open
dot11 ssid cisco-voice
vlan 100
authentication open
ip source-route
ip cef
ip dhcp relay information trust-all
ip dhcp excluded-address 10.1.3.1 10.1.3.10
ip dhcp pool phone
   network 10.1.3.0 255.255.255.0
   default-router 10.1.3.1
   option 150 ip 10.1.3.1
ip name-server 213.42.20.20
ip name-server 195.229.241.222
ip inspect WAAS flush-timeout 10
ip inspect name SDM_LOW cuseeme
ip inspect name SDM_LOW dns
ip inspect name SDM_LOW ftp
ip inspect name SDM_LOW h323
ip inspect name SDM_LOW https
ip inspect name SDM_LOW icmp
ip inspect name SDM_LOW imap
ip inspect name SDM_LOW pop3
ip inspect name SDM_LOW netshow
ip inspect name SDM_LOW rcmd
ip inspect name SDM_LOW realaudio
ip inspect name SDM_LOW rtsp
ip inspect name SDM_LOW esmtp
ip inspect name SDM_LOW sqlnet
ip inspect name SDM_LOW streamworks
ip inspect name SDM_LOW tftp
ip inspect name SDM_LOW tcp router-traffic
ip inspect name SDM_LOW udp router-traffic
ip inspect name SDM_LOW vdolive
no ipv6 cef
multilink bundle-name authenticated
stcapp ccm-group 1
stcapp
stcapp supplementary-services
port 0/0/0
fallback-dn 301
port 0/0/1
fallback-dn 302
port 0/0/2
fallback-dn 303
port 0/0/3
fallback-dn 304
trunk group ALL_FXO
max-retry 5
voice-class cause-code 1
hunt-scheme longest-idle
translation-profile outgoing PROFILE_ALL_FXO
trunk group ALL_FX0
voice call send-alert
voice rtp send-recv
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
sip
no update-callerid
voice class codec 1
codec preference 1 g711alaw
codec preference 2 g711ulaw
voice class dualtone-detect-params 1
freq-max-deviation 50
freq-max-power 0
freq-min-power 13
freq-power-twist 4
cadence-variation 6
voice class custom-cptone UAE-CUSTOM
dualtone disconnect
frequency 406
cadence 398 344 237 527 400
voice class custom-cptone CCAjointone
dualtone conference
frequency 600 900
cadence 300 150 300 100 300 50
voice class custom-cptone CCAleavetone
dualtone conference
frequency 400 800
cadence 400 50 200 50 200 50
voice class cause-code 1
no-circuit
voice register global
voice hunt-group 1 parallel
list 301,302,303
timeout 24
pilot 511
voice translation-rule 4
rule 15 // //
voice translation-rule 1000
rule 1 /.*/ //
voice translation-rule 1111
voice translation-rule 1112
rule 1 /^9/ //
rule 3 /^0/ //
voice translation-rule 2222
voice translation-rule 3265
rule 1 /$^..........$$/ /9\1/
rule 2 /$^.........$$/ /9\1/
rule 15 /$^ABCD$$/ /ABCD\1/
voice translation-profile CALLER_ID_TRANSLATION_PROFILE
translate calling 1111
voice translation-profile CallBlocking
translate called 2222
voice translation-profile INCOMING_CallerID_PROFILE
translate calling 3265
voice translation-profile OUTGOING_TRANSLATION_PROFILE
translate called 1112
voice translation-profile PROFILE_ALL_FXO
translate calling 4
voice translation-profile nondialable
translate called 1000
voice-card 0
dspfarm
dsp services dspfarm
license udi pid UC540W-FXO-K9 sn FHK143074G6
archive
log config
logging enable
logging size 600
hidekeys
username cisco privilege 15 secret 5 $1$vjNa$OFKLhupqR8al6x2b8Xmcj/
username adminac privilege 15 secret 5 $1$NDC.$PtD0y4YGIj5SqI1gghxWE1
username Nick privilege 15 secret 5 $1$iAmL$tsg7Jf2TEND1NN.h8z2dy/
ip tftp source-interface Loopback0
bridge irb
interface Loopback0
description $FW_INSIDE$
ip address 10.1.10.2 255.255.255.252
ip access-group 101 in
ip nat inside
ip virtual-reassembly in
interface FastEthernet0/0
description $FW_OUTSIDE$
ip address 192.168.101.2 255.255.255.252
ip nat outside
ip virtual-reassembly in
duplex auto
speed auto
interface Integrated-Service-Engine0/0
description cue is initialized with default IMAP group
ip unnumbered Loopback0
ip nat inside
ip virtual-reassembly in
service-module ip address 10.1.10.1 255.255.255.252
service-module ip default-gateway 10.1.10.2
interface FastEthernet0/1/0
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/1
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/2
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/3
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/4
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/5
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/6
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/7
switchport access vlan 20
spanning-tree portfast
interface FastEthernet0/1/8
switchport access vlan 100
macro description cisco-switch
interface Dot11Radio0/5/0
no ip address
shutdown
ssid cisco-data
ssid cisco-voice
speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0
station-role root
interface Dot11Radio0/5/0.1
encapsulation dot1Q 1 native
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 spanning-disabled
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
interface Dot11Radio0/5/0.100
encapsulation dot1Q 100
bridge-group 100
bridge-group 100 subscriber-loop-control
bridge-group 100 spanning-disabled
bridge-group 100 block-unknown-source
no bridge-group 100 source-learning
no bridge-group 100 unicast-flooding
interface Vlan1
no ip address
bridge-group 1
bridge-group 1 spanning-disabled
interface Vlan20
ip address 10.10.10.1 255.255.255.0
interface Vlan100
no ip address
bridge-group 100
bridge-group 100 spanning-disabled
interface BVI1
description $FW_INSIDE$
no ip address
ip nat inside
ip virtual-reassembly in
shutdown
interface BVI100
description $FW_INSIDE$
ip address 10.1.3.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http path flash:/gui
ip dns server
ip nat inside source list 1 interface FastEthernet0/0 overload
ip route 0.0.0.0 0.0.0.0 192.168.101.1
ip route 10.1.10.1 255.255.255.255 Integrated-Service-Engine0/0
logging esm config
access-list 1 remark SDM_ACL Category=2
access-list 1 permit 192.168.10.0 0.0.0.255
access-list 1 permit 10.1.3.0 0.0.0.255
access-list 1 permit 10.1.10.0 0.0.0.3
access-list 100 remark auto generated by SDM firewall configuration
access-list 100 remark SDM_ACL Category=1
access-list 100 deny   ip 192.168.10.0 0.0.0.255 any
access-list 100 deny   ip host 255.255.255.255 any
access-list 100 deny   ip 127.0.0.0 0.255.255.255 any
access-list 100 permit ip any any
access-list 101 remark auto generated by SDM firewall configuration##NO_ACES_8##
access-list 101 remark SDM_ACL Category=1
access-list 101 permit tcp 10.1.3.0 0.0.0.255 eq 2000 any
access-list 101 permit udp 10.1.3.0 0.0.0.255 eq 2000 any
access-list 101 deny   ip 10.1.3.0 0.0.0.255 any
access-list 101 deny   ip 192.168.10.0 0.0.0.255 any
access-list 101 deny   ip 192.168.101.0 0.0.0.3 any
access-list 101 deny   ip host 255.255.255.255 any
access-list 101 deny   ip 127.0.0.0 0.255.255.255 any
access-list 101 permit ip any any
access-list 102 remark auto generated by SDM firewall configuration##NO_ACES_6##
access-list 102 remark SDM_ACL Category=1
access-list 102 deny   ip 10.1.10.0 0.0.0.3 any
access-list 102 deny   ip 10.1.3.0 0.0.0.255 any
access-list 102 deny   ip 192.168.101.0 0.0.0.3 any
access-list 102 deny   ip host 255.255.255.255 any
access-list 102 deny   ip 127.0.0.0 0.255.255.255 any
access-list 102 permit ip any any
access-list 102 permit ip 192.168.101.0 0.0.0.3 any
access-list 103 remark auto generated by SDM firewall configuration##NO_ACES_8##
access-list 103 remark SDM_ACL Category=1
access-list 103 permit tcp 10.1.10.0 0.0.0.3 any eq 2000
access-list 103 permit udp 10.1.10.0 0.0.0.3 any eq 2000
access-list 103 deny   ip 10.1.10.0 0.0.0.3 any
access-list 103 deny   ip 192.168.10.0 0.0.0.255 any
access-list 103 deny   ip 192.168.101.0 0.0.0.3 any
access-list 103 deny   ip host 255.255.255.255 any
access-list 103 deny   ip 127.0.0.0 0.255.255.255 any
access-list 103 permit ip any any
access-list 105 permit ip any any
snmp-server community public RO
tftp-server flash:/phones/521_524/cp524g-8-1-17.bin alias cp524g-8-1-17.bin
tftp-server flash:/phones/5x5/spa5x5-7-1-3c.bin alias spa5x5-7-1-3c.bin
tftp-server flash:/phones/525/spa525g-7-4-8.bin alias spa525g-7-4-8.bin
control-plane
bridge 1 route ip
bridge 100 route ip
voice-port 0/0/0
cptone GB
station-id name Cordless
station-id number 329
caller-id enable
voice-port 0/0/1
cptone AE
caller-id enable
voice-port 0/0/2
cptone AE
caller-id enable
voice-port 0/0/3
cptone AE
caller-id enable
voice-port 0/1/0
trunk-group ALL_FX0 64
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM
input gain 14
cptone GB
connection plar opx 511
impedance 600c
description Configured by CCA 4FXO-0/1/0-Custom-BG
bearer-cap Speech
caller-id enable
voice-port 0/1/1
trunk-group ALL_FX0 64
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM
input gain 14
cptone GB
connection plar opx 511
impedance 600c
description Configured by CCA 4 FXO-0/1/1-Custom-BG
bearer-cap Speech
caller-id enable
voice-port 0/1/2
trunk-group ALL_FX0 64
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM
supervisory dualtone-detect-params 1
input gain 14
cptone GB
connection plar opx 511
impedance 600c
description Configured by CCA 4 FXO-0/1/2-Custom-BG
bearer-cap Speech
caller-id enable
voice-port 0/1/3
trunk-group ALL_FX0 64
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM
input gain 14
cptone GB
connection plar opx 511
impedance 600c
description Configured by CCA 4 FXO-0/1/3-Custom-BG
bearer-cap Speech
caller-id enable
voice-port 0/4/0
auto-cut-through
signal immediate
input gain auto-control -15
description Music On Hold Port
sccp local Loopback0
sccp ccm 10.1.3.1 identifier 1 version 4.0
sccp
sccp ccm group 1
associate ccm 1 priority 1
associate profile 1 register confprof1
dspfarm profile 1 conference
description DO NOT MODIFY, active CCA conference profile - CCA2.0 codec729
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
maximum sessions 2
associate application SCCP
dial-peer cor custom
name internal
name local
name local-plus
name international
name national
name national-plus
name emergency
name toll-free
dial-peer cor list call-internal
member internal
dial-peer cor list call-local
member local
dial-peer cor list call-local-plus
member local-plus
dial-peer cor list call-national
member national
dial-peer cor list call-national-plus
member national-plus
dial-peer cor list call-international
member international
dial-peer cor list call-emergency
member emergency
dial-peer cor list call-toll-free
member toll-free
dial-peer cor list user-internal
member internal
member emergency
dial-peer cor list user-local
member internal
member local
member emergency
member toll-free
dial-peer cor list user-local-plus
member internal
member local
member local-plus
member emergency
member toll-free
dial-peer cor list user-national
member internal
member local
member local-plus
member national
member emergency
member toll-free
dial-peer cor list user-national-plus
member internal
member local
member local-plus
member national
member national-plus
member emergency
member toll-free
dial-peer cor list user-international
member internal
member local
member local-plus
member international
member national
member national-plus
member emergency
member toll-free
dial-peer voice 1 pots
port 0/0/0
no sip-register
dial-peer voice 2 pots
port 0/0/1
no sip-register
dial-peer voice 3 pots
port 0/0/2
no sip-register
dial-peer voice 4 pots
port 0/0/3
no sip-register
dial-peer voice 5 pots
description ** MOH Port **
destination-pattern ABC
port 0/4/0
no sip-register
dial-peer voice 50 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/0
dial-peer voice 51 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/1
dial-peer voice 52 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/2
dial-peer voice 53 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/3
dial-peer voice 54 pots
description ** FXO pots dial-peer **
destination-pattern A0
port 0/1/0
no sip-register
dial-peer voice 55 pots
description ** FXO pots dial-peer **
destination-pattern A1
port 0/1/1
no sip-register
dial-peer voice 56 pots
description ** FXO pots dial-peer **
destination-pattern A2
port 0/1/2
no sip-register
dial-peer voice 2000 voip
description ** cue voicemail pilot number **
destination-pattern 388
b2bua
session protocol sipv2
session target ipv4:10.1.10.1
voice-class sip outbound-proxy ipv4:10.1.10.1
dtmf-relay rtp-nte
codec g711ulaw
no vad
dial-peer voice 6 pots
description "catch all dial peer for BRI/PRI"
translation-profile incoming nondialable
incoming called-number .%
direct-inward-dial
dial-peer voice 57 pots
description ** FXO pots dial-peer **
destination-pattern A3
port 0/1/3
no sip-register
dial-peer voice 69 pots
destination-pattern 329
port 0/0/0
dial-peer voice 300 pots
trunkgroup ALL_FX0
description Local Numbers
destination-pattern 9T
forward-digits 9
dial-peer voice 301 voip
destination-pattern 2..
session target ipv4:192.168.201.2
dial-peer voice 303 pots
trunkgroup ALL_FXO
trunkgroup ALL_FX0
description **InternationalCall**
destination-pattern 88T
dial-peer voice 304 pots
trunkgroup ALL_FX0
description *EM1*
destination-pattern 9[1-9]T
forward-digits 3
dial-peer voice 302 pots
trunkgroup ALL_FX0
description **Mobiles**
destination-pattern 9.[0-9].[0-9]......
dial-peer voice 305 pots
trunkgroup ALL_FX0
description **800-**
destination-pattern 9[0-9][0-9][0-9]T
no dial-peer outbound status-check pots
telephony-service
sdspfarm conference mute-on 111 mute-off 222
sdspfarm units 5
sdspfarm tag 1 confprof1
conference hardware
video
fxo hook-flash
max-ephones 40
max-dn 300
ip source-address 10.1.3.1 port 2000
max-redirect 20
auto assign 1 to 1 type bri
calling-number initiator
service phone videoCapability 1
service phone webAccess 0
service dnis overlay
service dnis dir-lookup
timeouts interdigit 5
system message American Center
url services http://10.1.10.1/voiceview/common/login.do
url authentication http://10.1.10.2/CCMCIP/authenticate.asp
load 521G-524G cp524g-8-1-17
load 525G spa525g-7-4-8
load 501G spa5x5-7-1-3c
load 502G spa5x5-7-1-3c
load 504G spa5x5-7-1-3c
load 508G spa5x5-7-1-3c
load 509G spa5x5-7-1-3c
time-zone 35
date-format dd-mm-yy
voicemail 388
max-conferences 8 gain -6
call-forward pattern .T
call-forward system redirecting-expanded
hunt-group logout HLog
moh MOH2.wav
multicast moh 239.10.16.16 port 2000
web admin system name cisco secret 5 $1$iDgA$MKNi2RWfsO0KjuC82kgLJ1
dn-webedit
time-webedit
transfer-system full-consult dss
transfer-pattern 9.T
transfer-pattern .T
secondary-dialtone 9
fac standard
create cnf-files version-stamp 7960 Aug 29 2012 12:00:04
line con 0
privilege level 15
logging synchronous
no modem enable
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
line vty 0 4
exec-timeout 0 0
logging synchronous
login local
transport input all
line vty 5 100
login local
transport input all
ntp master
end
Some of the output are not shown becaus it is to long I have attach the whole config for reference and any advice on how could I optimize and resolve my issues is greatly appreciated. Thanks

Nicolo - First off this stuff gets crazy sometimes. No worries about the exam. Sometimes when FXO ports go crazy it is due to battery reversal. If you go to the FXO port settings try turning battery reversal on and or off... depending on its current setting. See if that helps.
As for the 525s not registering.. These are inside the network correct? Are you connecting one directly to the UC500 with a Cat5E or Cat6 patch cable and the same thing happens? Does the MAC address on the phone match a MAC address under the EPHONE settings?
If you telnet into the UC500 can you execute a "dir" command at the CLI prompt and "CD" (change directory) into the phones folder and then the spa525g folder? Do files exist in there?
Also I only see an IP address under BVI100? This is the voice side of things what happened to the IP address under BVI1 (Data VLAN). Can you give us some information about the internal network? Cna you PING this phone system from the network? What IP address does it have?

CAD goes not responding as soon as transferred call is attempted to conference.

CAD goes not responding as soon as transferred call is attempted to conference.
Windows 7 version 32 & 64 bit.
The agent is using the phone for transfer and conference and the CAD application
goes not responding.
When we are restarting the subscriber it is working fine.

Can Someone please help me on this

Calls from Etisalat PSTN to FXO to voicemail do not disconnect

I have a tricky issue where outside caller calls in and when the call is forwareded to voicemail because of CFNA, the FXO do not disconnect. I have a setup where a Etisalat Analog lines are directly connected to UC560 FXO ports using RJ11.
When a call comes in over the PSTN to an FXO port on my UC560 and the call is answered by the user and after that user goes on-hook, FXO disconnects or gets released normally . When the user does not answer the call and becuse of CFNA timeout the call is forwarded to users voicemail box , then CUE answers, a voicemail is recorded, but when the calling party hangs up FXO doesnot disconnect instead it stays in OFFHOOK state (HANGS). Because of this no more calls are possible on that FXO line. I have to issue shut and no shut command on the FXO to get it released.
The IOS version as follows
uc500-advipservicesk9-mz.151-2.T4
and CME and CUE version are as follows 8.0.2
The follwing is the configuration on my UC560
voice class dualtone-detect-params 1
freq-max-deviation 25
freq-max-power 0
freq-min-power 13
freq-power-twist 4
cadence-variation 4
voice class custom-cptone UAE-CUSTOM-SIEMENS
dualtone disconnect
frequency 425
cadence 425 325 250 500
voice-port 0/1/0
trunk-group ALL_FXO 61
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM-SIEMENS
supervisory dualtone-detect-params 1
no battery-reversal
input gain 14
cptone AE
timeouts call-disconnect 2
timeouts wait-release 2
timing min-ring 62
connection plar opx 202
description Configured by CCA 4 FXO-0/1/0-Custom-BG
caller-id enable
This the dial peer for viocemail
dial-peer voice 2000 voip
description ** cue voicemail pilot number **
translation-profile outgoing XFER_TO_VM_PROFILE
destination-pattern 399
b2bua
session protocol sipv2
session target ipv4:10.1.10.1
voice-class sip outbound-proxy ipv4:10.1.10.1
dtmf-relay rtp-nte
codec g711ulaw
no vad

HI David,
Here is the debug vpm signal information that i have taken for two scenarios
the configuration on voice-port is as follows
voice class custom-cptone UAE-CUSTOM
dualtone disconnect
frequency 425
cadence 400 350 225 525
voice-port 0/1/1
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM
input gain 14
cptone AE
timeouts call-disconnect 2
timeouts wait-release 2
connection plar opx 202
description Configured by CCA 4 FXO-0/1/1-Custom-OP
caller-id enable
the came same configuration above with battery reversal answer but no use sitll same issue.
The other tricky thing that is happening is when the call is forwarded to voicemail of the user and after the external caller disconnects the FXO on UC540 does not disconnect immediately, instead it disconnects after the default messgae size is reached. ie the default message size of voicemail box is 240 sec so after 240 sec the FXO port is released or disconnects and a large amount of silence is being recorded in the users mailbox for about 240 seconds.
the following is the debug capture taken
========================================================================================================================
When the call comes in and call is forwarded to voicemail because of CFNA on the user phone
UC_540#
000691: htsp_process_event: [0/1/1, FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_ringing
000692: htsp_timer - 125 msec
000693: htsp_process_event: [0/1/1, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer
000694: htsp_timer - 10000 msec
000695: htsp_timer3 - 5600 msec
000696: [0/1/1] htsp_start_caller_id_rx:BELLCORE
000697: htsp_start_caller_id_rx create dsp_stream_manager
000698: [0/1/1] htsp_dsm_create_success returns 1
UC_540#
000699: htsp_process_event: [0/1/1, FXOLS_RINGING, E_DSP_SIG_0100]
000700: fxols_ringing_not
000701: htsp_timer_stop
000702: htsp_timer - 10000 msec
000703: [0/1/1] htsp_dsm_feature_notify_cb returns 2 id=DSM_FEATURE_SM_CALLERID_RX
000704: htsp_process_event: [0/1/1, FXOLS_RINGING, E_HTSP_CALLERID_RX_DONE]
000705: htsp_timer_stop
000706: htsp_timer_stop3
000707: [0/1/1] htsp_stop_caller_id_rx. message length 25htsp_setup_ind
000708: [0/1/1] get_fxo_caller_id:Caller ID received. Message type=128 length=25 checksum=B1
000709: [0/1/1] Caller ID String 80 16 01 08 30 34 31 39 31 33 34 30 02 0A 30 35 30 39 35 37 38 33 30 39 B1
000710: [0/1/1] get_fxo_caller_id calling num=0509856909 calling name= calling time=04/19 13:40
000711: fxols_callerid_done: call being answered
000712: [0/1/1] htsp_dsm_close_done
000713: htsp_process_event: [0/1/1, FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]
000714: fxols_wait_setup_ack:
000715: htsp_timer - 6000 msec
000716: htsp_timer_stop
UC_540#3
000717: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_offhook_prochtsp_setup_req
000718: htsp_process_event: [50/0/30.1, EFXS_ONHOOK, E_HTSP_SETUP_REQ]efxs_onhook_setup
000719: htsp_ephone_start_caller_id_tx calling num=90509578309 calling name = called num=201 orig called num=
000720: [50/0/30.1] set signal state = 0x0 timestamp = 0
000721: efxs_onhook_setup: local target is available
htsp_alerthtsp_alert_notify
000722: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_HTSP_ALERT]fxols_offhook_alert
UC_540#
000723: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000724: htsp_timer_stop
000725: htsp_timer_stop2
UC_540#
000726: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000727: htsp_timer_stop2
000728: htsp_timer - 6000 msec
UC_540#
000729: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000730: htsp_timer_stop
000731: htsp_timer_stop2
UC_540#
000732: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000733: htsp_timer_stop2
000734: htsp_timer - 6000 msec
UC_540#
000735: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000736: htsp_timer_stop
000737: htsp_timer_stop2
UC_540#
000738: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000739: htsp_timer_stop2
000740: htsp_timer - 6000 msec
UC_540#
000741: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000742: htsp_timer_stop
000743: htsp_timer_stop2
UC_540#
000744: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000745: htsp_timer_stop2
000746: htsp_timer - 6000 msec
UC_540#
000747: htsp_timer_stop3
000748: htsp_process_event: [50/0/30.1, EFXS_WAIT_OFFHOOK, E_HTSP_RELEASE_REQ]efxs_waitoff_release
000749: [50/0/30.1] set signal state = 0x4 timestamp = 0
000750: htsp_call_bridged invoked
000751: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_HTSP_CONNECT]fxols_offhook_connect
000752: [0/1/1] set signal state = 0xC timestamp = 0
000753: htsp_timer_stop
000754: htsp_process_event: [0/1/1, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice
000755: htsp_process_event: [0/1/1, FXOLS_CONNECT, E_DSP_SIG_0110]fxols_rvs_battery
000756: htsp_timer_stop2
000757: htsp_timer_stop2
UC_540#
After the voicemail box, default message size is reached ie after 240 seconds the FXO port disconnects and following is the continuation of debug vpm signal cmd.
UC_540#
000758: htsp_timer_stop3 htsp_setup_req
000759: htsp_process_event: [50/0/300.1, EFXS_ONHOOK, E_HTSP_SETUP_REQ]efxs_onhook_setup
000760: htsp_ephone_start_caller_id_tx calling num=399 calling name = called num=A800201 orig called num=
000761: [50/0/300.1] set signal state = 0x0 timestamp = 0
000762: efxs_onhook_setup: local target is available
htsp_alerthtsp_call_feature:feature 25
htsp_call_feature: caller id enable 0x3 call_connected 0
000763: htsp_process_event: [50/0/300.1, EFXS_WAIT_OFFHOOK, E_HTSP_CALLERID_WAITING]
000764: efxs_callerid_update
000765: efxs_callerid_update process caller_id_string
000766: efxs_callerid_update process caller_id_string OK
UC_540#
000767: efxs_callerid_update number= [399] name= []
UC_540#
000768: htsp_timer_stop3
000769: htsp_process_event: [0/1/1, FXOLS_CONNECT, E_HTSP_RELEASE_REQ]fxols_offhook_release
000770: htsp_timer_stop
000771: htsp_timer_stop2
000772: htsp_timer_stop3
000773: [0/1/1] set signal state = 0x4 timestamp = 0
000774: htsp_timer - 2000 msec
000775: htsp_process_event: [0/1/1, FXOLS_GUARD_OUT, E_DSP_SIG_0110]
UC_540#
000776: htsp_process_event: [0/1/1, FXOLS_GUARD_OUT, E_HTSP_EVENT_TIMER]fxols_guard_out_timeout
000777: htsp_process_event: [0/1/1, FXOLS_ONHOOK, E_DSP_SIG_0100]
000778: htsp_timer_stop3
000779: htsp_process_event: [50/0/300.1, EFXS_WAIT_OFFHOOK, E_HTSP_RELEASE_REQ]efxs_waitoff_release
000780: [50/0/300.1] set signal state = 0x4 timestamp = 0
UC_540#
Can any one let me know what is happing here. when the call is forwarded to voicemail of the user, why FXO Port on UC540 not getting disconnected soon after the external caller disconnects the call.and insted it disconnects approximately after 240 seconds of call forwarded to voicemail.
I tried the same cofiguration as above with battery reversal answer in voice-port configuration but no use sitll same issue.

Strom 9520 , not disconnecting calls.

Hi,
I bought first blackberry phone, Strom2 .
It works quite fine but sometimes when I make a call its not disconnecting them. I have to take out battery and then use it for 1 day and then again the same problem
During this, My whole screen get locked and I cant make any click on screen. can you please tell me whats the problem?
[url=www.soundshop.si/kitare]kitare[/url]

shiwak,
Perform a reload or upgrade the BlackBerry Device Software. For more information on this procedure see the following article:
http://www.blackberry.com/btsc/KB03901
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
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Torch 9860 does not disconnect after ending call

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I have been having this peculiar problem with my blackberry torch 9860 smartphone for the past 1 week. After finishing a voicecall, in many situations the phone does not disconnect even if I press the end call button repeatedly. It just seems to "hang" for 30-40 seconds and then disconnect. Sometimes it dosconnects only if the person at the other end hangs up.
Kindly help out in solving this issue

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
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AppListView),a.add(App.views.lightbox.$dom).addClass(App.design.name).addClass( App.design.cssClass),e.prepend(a),e.append(App.views.debug.$dom),i.prepend(App.v iews.landing.$dom),a.append(App.views.topic.$dom.hide()),searchController.addInt erfaceElements(n),n.append(App.views.toc.$dom),e.append(App.views.lightbox.$dom) ,App.views.appList&&e.append(App.views.appList.$dom),$("<h1>",{"class":"book-tit le"}).append($("<a>",{href:"#",text:App.book.title})).appendTo(t),$(App.book).on ("navigate",$.proxy(App.views.toc.updateSelection,App.views.toc)),$(App.book).on ("navigate",$.proxy(App.toggleViews,App)),$("body").on("orientationchange",App.r esetOverflow)},App.resetOverflow=function(){var e,a=App.views,t=$(".toc").add(a.landing.$dom).add(a.topic.$dom);t.css("overflow ","visible"),e=t.css("overflow"),t.css("overflow","")},App.toggleViews=function( e,a,t){var i=$(".front-matter"),n=i.find("#landing");App.setTitle(a),t===App.views.appList ?(App.views.topic.hide(),i.hide(),App.views.appList.show()):(App.views.appList&& App.views.appList.hide(),i.show()),t===App.views.landing&&App.views.topic.hide() ,App.design.isLayeredStyle?t===App.views.landing||t===App.views.toc?(i.attr({"ar ia-hidden":!1,tabindex:-1}).show().focus(),App.views.topic.hide()):t===App.views .topic&&i.attr({"aria-hidden":!0,tabindex:-1}).hide():t===App.views.landing||t== =App.views.toc?n.show():t===App.views.topic&&n.hide(),$("#container").attr("aria -hidden",t===App.views.lightbox),t!==App.views.lightbox&&App.views.lightbox.hide ();var o="HelpViewer"in window&&"currentScope"in HelpViewer,s="HelpViewer"in window&&"setBreadcrumbBookTitleWithAnchor"in HelpViewer;o&&s&&"com.apple.machelp"===HelpViewer.currentScope()&&HelpViewer.se tBreadcrumbBookTitleWithAnchor("",null),$("body").prop("scrollTop",0),$("html"). is(".nooverflow")&&window.scrollTo(0,1)},$(document).on("keydown",function(e){!( e.ctrlKey||e.metaKey||e.shiftKey||App.views.lightbox.visible)&&"querySelectorAll "in document&&(37===e.which?App.navigation.previous():39===e.which&&App.navigation. next())}),$(document).on("keypress",function(e){e.ctrlKey&&e.metaKey&&2===e.keyC ode&&App.views.debug.$dom.toggle()}),$("#localizations select").live("change",function(){delete App.queryParams.localePath,App.queryParams.lang=$(this).val(),location.href="?" +$.param(App.queryParams)})}(),AppListView.prototype.show=function(){this.$dom.s how()},AppListView.prototype.hide=function(){this.$dom.hide()},AppListView.proto type._loadBooks=function(){var e=this;"HelpViewer"in window&&HelpViewer.availableBooks&&HelpViewer.recentApplicationList&&($.each(He lpViewer.availableBooks(),function(a,t){e.allBooks.push(new HelpViewerBook(t))}),$.each(HelpViewer.recentApplicationList(),function(a,t){va r i=RegExp(t,"i");$.each(e.allBooks,function(a,t){t.id.match(i)&&e.recentBooks.pu sh(t)})}))},AppListView.prototype._createView=function(){var e=5,a="Show all".loc(),t="Show less".loc(),i=function(){var e=$(this).parents(".app-group"),i=e.hasClass("closed")?t:a;e.toggleClass("close d").find(".showHide").text(i)};if(this.allBooks.length){var n,o,s;n=$("<div>",{"class":"app-group closed"}).appendTo(this.$dom),$("<div>",{"class":"title"}).appendTo(n),$("<a>", {"class":"showHide",text:a,click:i}).appendTo(n),$("<div>",{"class":"clear"}).ap pendTo(n),$("<div>",{"class":"initial-set"}).appendTo(n),$("<div>",{"class":"add itional-set"}).appendTo(n),o=n.clone(!0,!0).appendTo(this.$dom),s=n.clone(!0,!0) .appendTo(this.$dom),$(".title",n).text("Recent applications".loc()),$(".title",o).text("Apple applications".loc()),$(".title",s).text("Other applications".loc()),$.each(this.recentBooks,function(a,t){e>a&&t.$iconLink().a ppendTo(n)}),$.each(this.allBooks,function(a,t){if("com.apple.HelpCenter.help"!= =t.id&&"com.apple.machelp"!==t.id){var i=t.apple?o:s,n=2*e>i.children(".initial-set").children().length?i.children(".i nitial-set"):i.children(".additional-set");t.$iconLink().appendTo(n)}}),$([n,o,s ]).each(function(){if(0===$(".additional-set",this).children().length&&$(".showH ide",this).remove(),0===$(".book",this).length)return $(this).remove(),void 0;for(var a=$(".book:last",this),t=a.parent();0!==t.find(".book").length%e;)$("<a>",{"cla ss":"book"}).appendTo(t)})}},AppListView.prototype._preloadIcons=function(){var e=this;setTimeout(function(){$.each(e.allBooks,function(e,a){setTimeout(functio n(){a.preloadIcon()},20*e)})},1e3)},function(e){var a={events:"",channel:"",pageName:"",eVar1:null,eVar16:null,eVar17:null,eVar18:n ull,eVar20:null,eVar21:null,eVar28:null};e.init=function(){this.setAccount(),thi s.setConstants()},e.setAccount=function(){var e="aaplpdglobaldev";"production"===App.env&&(e="aaplpdglobal"),this.sc=s_gi(e), this.sc.server=this.title,this.sc.trackDownloadLinks=!1,this.sc.trackExternalLin ks=!1,this.sc.trackInlineStats=!1,this.sc.useForcedLinkTracking=!1,this.sc.linkD ownloadFileTypes="exe,zip,wav,mp3,mov,mpg,avi,wmv,pdf,doc,docx,xls,xlsx,ppt,pptx ",this.sc.linkInternalFilters="help.apple.com",this.sc.linkLeaveQueryString=!1,t his.sc.linkTrackVars="eVar1,prop1,eVar2,prop2,eVar3,prop3,eVar4,prop4,eVar5,prop 5,eVar6,prop6,eVar7,prop7,eVar8,prop8,eVar9,prop9,eVar10,prop10,eVar11,prop11,eV ar12,prop12,eVar13,prop13,eVar14,prop14,eVar16,prop16,eVar17,prop17,eVar28,prop2 8,events",this.sc.linkTrackEvents="event1,event2,event3,event4",this.sc.usePlugi ns=!1,this.sc.doPlugins=$.noop,this.sc.visitorNamespace="appleproductdocumentati on",this.sc.trackingServer="metrics.apple.com",this.sc.trackingServerSecure="sec uremetrics.apple.com"},e.setConstants=function(){var e="unknown",a="unknown",t="unknown",i="help:"+this.product,n=i+":"+this.platfor m,o=n+":"+this.version;$.each(["helpviewer","safari","webkit","opera","mozilla", "msie"],function(){return this in $.browser?(e=this,!1):void 0}),$.each([/Mac OS X ([_\.\d]+)/,/iPhone OS ([_\.\d]+)/,/CPU OS 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a=e.replace(/eVar(\d+)/,"$1"),t["prop"+a]="D=v"+a);$.extend(this.sc,t)},e.naviga te=function(e,a){var t=this.title+":"+a.name.toLowerCase();this._track("view",{events:"event1",chann el:t,pageName:t,eVar1:(a.is_glossary?"glossary:":"")+a.name,eVar28:a.id})},e.sea rch=function(e,a,t){if(a){var i=this.title+":search",n=t.length?"search":"search: no results";this._track(n,{events:t.length?"event2":"event3",channel:i,pageName:i, eVar1:n,eVar16:a})}},e.searchResultSelected=function(e,a,t){var i=this.title+":search",n="search: result click-through";this._track("name",{events:"event4",channel:i,pageName:i,eVar1:n ,eVar16:a,eVar17:t.name,eVar18:t.id})},e.feedback=function(e,a){var t=this.title+":"+a.name.toLowerCase();this._track("feedback",{events:"event5",c hannel:t,pageName:t,eVar1:a.name,eVar21:"false",eVar28:a.id})},e.mediaStart=func tion(e,a){var t=this.title+":media",i=App.navigation._currentItem;this._track("media: start",{events:"event7",channel:t,pageName:t,eVar1:i.name,eVar18:a,eVar20:"vide o",eVar28:i.id})}}(Beacon.prototype),Book.prototype.topicForID=function(e){retur n e?this.topics[e]:this.landing},Book.prototype.topicForURL=function(e){var a;return $.each(this.topics,function(){return this.href===e?(a=this,!1):void 0}),a},Book.prototype.sectionForID=function(e){return this.sections[e]},Book.prototype.itemForID=function(e){var a=this.topicForID(e)||this.sectionForID(e);return(!a||a instanceof String)&&(a=this.unknown_topic),a},function(){function e(e){return e?e.match(/[^\/]$/)?e+="/":e:""}function a(){var e=[navigator.browserLanguage||navigator.systemLanguage||navigator.userLanguage| |navigator.language];if("HelpViewer"in window&&"preferredLanguages"in HelpViewer)try{e=HelpViewer.preferredLanguages().concat(e)}catch(a){}if("iTunes "in window)try{e=$.map(iTunes.acceptedLanguages.split(","),function(e){return e.replace(/\+?([^;]+);.*/,"$1")}).concat(e)}catch(a){}return e=$.map(e,function(e){return e?(e=e.toLowerCase(),2>=e.length?e:[e,e.substr(0,2)]):null})}function t(e){return i||(i={},$.each(APD.translations,function(e,a){$.each(a.meta.isoCodes,function( e,t){i[t]=a})})),i[e]}var i,n={name:"English",isoName:"English",isoCodes:["en"],folder:"en.lproj","text-d irection":"ltr"};APD.Bundle=function(a,t,i){this.path=e(a),this.current=$.extend ({},n),t&&t.match(/^.*\.lproj$/)&&(this.current.folder=t),this.locales=[],this._ uiStrings={};var o=this;this._loadList().done(function(){var e=o._lookupLocale(t)||o._browserLocale();e&&(o.current=e)}).always(function(){o ._loadStrings()}).always(function(){i&&i.call&&i.call(o,o)})};var o=APD.Bundle.prototype;o._loadList=function(){var e=this,a=$.Deferred();return $.getJSON(this.path+"locale-list.json").done(function(t){e.locales=t,a.resolve( )}).fail(function(){return console.warn("Unable to load language list, loading content from "+e.current.folder),$.getJSON(e.URL()+"locale-info.json").done(function(t){t.me ta.folder=e.current.folder,e.locales.push(t.meta),a.resolve()}).fail(function(){ a.reject()})}),a},o._loadStrings=function(){var e=this,a=e.current.isoCodes;a.push("en"),$.each(a,function(a,i){var n=t(i);return n?(e._uiStrings=n.ui||{},e.cssClass=n.meta.cssClass||"",!1):void 0})},o._lookupLocale=function(e){if(!e)return null;var a=null;return $.each(this.locales,function(t,i){var n=i.isoCodes.concat([i.folder,i.name,i.isoName]);return $.inArray(e,n)>-1?(a=i,!1):void 0}),a},o._browserLocale=function(){var e=null,t=this.locales;return $.each(a(),function(a,i){return $.each(t,function(a,t){return $.inArray(i,t.isoCodes)>-1?(e=t,!1):void 0}),e?!1:void 0}),e},o.list=function(){if(2>this.locales.length)return[];if("iTunes"in window)return[];if("HelpViewer"in window)return[];var e=$.map(this.locales,function(e){return{name:e.name,isoCode:e.isoCodes[0]}});re turn e.sort(function(e,a){return e.name.localeCompare(a.name)}),e},o.translate=function(e){return this._uiStrings[e]||e},o.URL=function(){return this.path+e(this.current.folder)}}(),ContentView.prototype.showTopic=function(e ){e!==this.topic&&(this.topic=e,this.$dom.empty().prop("scrollTop",0).append(e.l oadContent()),"HelpViewer"in window&&"mtContentAccessed"in HelpViewer&&HelpViewer.mtContentAccessed(e.id+" "+e.name,e.book.title)),this.$dom.attr("aria-hidden",!1).show().trigger("conten tLoaded")},ContentView.prototype.hide=function(){this.$dom.attr("aria-hidden",!0 ).hide()},function(){$(".contentView a[href*='.html']").live("click",function(e){var a=$(this).attr("href"),t=a.match(/#/)?a.replace(/^.*\.html(#?.*)/,"$1"):"",i=a. replace(/^(.*\.html)#?.*/,"$1"),n=App.book.topicForURL(i)||App.book.topicForID(t );a.match(/^http/)||a.match(/\//)||(e.preventDefault(),n&&n.navigateTo())}),$(". contentView .Task h2, .contentView .task h2, .showTaskBody, .hideTaskBody").live("click",function(){var e=$(this).parent(".Task, .task").filter(":first"),a=e.toggleClass("closed").hasClass("closed");e.find("[ aria-expanded]").attr("aria-expanded",!a),e.find("[aria-hidden]").attr("aria-hid den",a)}),$(".contentView .LinkAppleWebMovie a, .contentView .movie a").live("click",function(e){if(!("HelpViewer"in window&&HelpViewer.availableBooks)){e.preventDefault();var a=$(this).attr("href");movieLightboxController.showLightboxWithURL(a)}})}(),Des ign.prototype.preloadImages=function(){$.each(this.preloadList,function(e,a){(ne w Image).src=App.resourcePath+"images/"+a})},Design.namedSkins={magenta:{helpview erWindowSize:null,cssClass:"layered",isLayeredStyle:!0},red:{helpviewerWindowSiz e:null,cssClass:"layered",isLayeredStyle:!0},tangerine:{dismissSearchLabel:"Clos e",preloadList:["tangerine/[email protected]","tangerine/disclosure-open.pn g","tangerine/[email protected]","tangerine/home.png","tangerine/[email protected] g","tangerine/menu-background.png"]}},HelpViewerBook.prototype.preloadIcon=funct ion(){(new Image).src=this.iconHref},HelpViewerBook.prototype.$iconLink=function(){return $("<a>",{href:this.link,"class":"book"}).append($("<img>",{src:this.iconHref})) .append($("<div>",{text:this.title}))},function(){var e=LandingView.prototype;e.showTopic=function(e){this.contentView.showTopic(e)}, e._layoutLanding=function(){if(!App.design.isLayeredStyle){var e=this.$dom.wrapInner("<div class='row' />").wrapInner("<div class='center' />").find(".center"),a=$("<div class='row' />").appendTo(e);$.browser.helpviewer||a.append(this._$languageMenu()),$("<div> ",{"class":"copyrightTagline",text:this.book.copyright_text}).appendTo(a)}},e._a ddMarquee=function(e){var a=$(".marquee",e),t=$("img",a).remove().attr("src"),i=$(".title",a).remove().te xt(),n="url("+t+") 0 0 no-repeat, -webkit-gradient(linear, 0 0, 0 100%, from(#ebebeb), to(#fff))";a.length&&e.addClass("hasMarquee"),$("<p>",{text:i}).appendTo(a),$(" <p>",{"class":"spacer"}).prependTo(a).clone().appendTo(a),a.css("background",n)} ,e._$languageMenu=function(){var e=this.bundle.list();if(0!==e.length){var a=$("<div>",{id:"localizations"}),t=$("<select>").appendTo(a);return $("<option>",{text:"Change Language".loc()}).appendTo(t),$.each(e,function(e,a){$("<option>",{val:a.isoCod e,text:a.name}).appendTo(t)}),a}}}(),LightboxView.prototype.showTopic=function(e ){this._$previous_focus=$(":focus"),this.visible=!0,this.contentView.showTopic(e ),this.$dom.show().attr("aria-hidden","false").attr("tabindex","0"),(!$.browser. msie||$.browser.version>=8)&&this.$dom.focus()},LightboxView.prototype.hide=func tion(){(!$.browser.msie||$.browser.version>=8)&&(this.$dom.blur(),this._$previou s_focus.focus()),this.$dom.hide().attr("aria-hidden","true").attr("tabindex","-1 "),this._$previous_focus$previous_focus=$(),this.visible=!1},function(){var e=NavController.prototype,a="showHelpViewerApplicationList";e._addItems=functio n(e){var a=this;$.each(e,function(e,t){t instanceof Section&&(App.design.isLayeredStyle&&!t.parent&&a._linearTOC.push(t),a._addItem s(t.children)),t instanceof Topic&&a._linearTOC.push(t)})},e.hash=function(){return location.hash.replace(/[^\-_a-z0-9]/gi,"")},e._checkHash=function(){this._goToI D(this.hash())},e._goToID=function(e){if(!this._currentItem||this._currentItem.i d!==e){searchController.navigateToItemWithID(e);var t,i=App.book.itemForID(e);i||(i=this._book.landing),e===a?t=App.views.appList:i instanceof Section?t=App.views.toc:i instanceof Topic&&(1>=App.book.toc.length&&App.book.toc[0]instanceof Topic&&i.is_landing?t=App.views.topic:i.is_landing?t=App.views.landing:i.is_glo ssary?(this._pushedItem=this._currentItem,t=App.views.lightbox):t=App.views.topi c,t.showTopic(i)),this._currentItem=i,$(this._book).trigger("navigate",[i,t])}}, e._goToItem=function(e){location.hash=e.id},e._goToPageOffset=function(e){for(va r a=0,t=0;this._linearTOC.length>t;t++)if(this._currentItem===this._linearTOC[t]) {a=t;break}a+=e,0>a?a=this._linearTOC.length+a:a>=this._linearTOC.length&&(a-=th is._linearTOC.length),this._goToItem(this._linearTOC[a])},e.previous=function(){ this._goToPageOffset(-1)},e.next=function(){this._goToPageOffset(1)},e.popPrevio us=function(){this._pushedItem?(this._goToItem(this._pushedItem),this._pushedIte m=null):this._goToItem(this._book.landing)}}(),Section.prototype.navPath=functio n(){return(this.parent?this.parent.navPath():[]).concat(this)},Section.prototype .linkHref=function(){return"#"+this.id},function(){var e=TOC.prototype;e._$ulForNavList=function(e,a){var t=$("<ul>",{role:a?"group":"tree"}).append($.map(e,$.proxy(function(e){return this._$liForNavItem(e,a)},this)));return t},e._$liForNavItem=function(e,a){if("string"==typeof e)return console.log("Unresolved TOC item:",e),void 0;var t=$("<li>",{role:"treeitem"}),i=$("<a>",{href:e.linkHref()}).appendTo(t);return this._$liByID[e.id]=t,t.add(i).data("item",e),e.categories&&t.addClass(e.catego ries.join(" ")),e.icon&&$("<img>",{src:this._contentPath+e.icon,alt:""}).prependTo(i),$("<s pan>",{"class":"name",html:e.name}).appendTo(i),e instanceof Section&&(t.addClass("closed hasChildren").attr("aria-expanded","false"),this._$ulForNavList(e.children,a+1) .appendTo(t)),t},e.updateSelection=function(e,a){this.$dom.find("li").removeClas s("selected").attr("aria-selected",!1);var t=this._$liByID[a.id],i=this.$dom.children("li"),n=!1;if(App.design.isLayeredSt yle&&(n=!0,t&&a.id!==this.book.landing.id||!this.book.toc.length||(a=this.book.t oc[0],t=this._$liByID[a.id]),a instanceof Section&&(i.addClass("closed").attr("aria-expanded",!1),i.is(t)))){var o=t.children("ul:first").height();o&&(this.$dom.css("overflow","hidden"),this.$ dom.css("min-height",o),this.$dom.css("overflow",null))}t&&t.addClass("selected" ).attr("aria-selected",!0).parents("li").add(n?t:null).removeClass("closed").att r("aria-expanded",!0)},e._toggleSections=function(e){var a=$(e.currentTarget).parents("li:first"),t=a.data("item"),i=a.hasClass("closed" );t instanceof Section&&(App.design.isLayeredStyle?a.removeClass("closed").attr("aria-expanded ",!0):(a.toggleClass("closed",!i).attr("aria-expanded",i),e.preventDefault())),t instanceof Topic&&"HelpViewer"in window&&"mtStatisticsIncrement"in HelpViewer&&HelpViewer.mtStatisticsIncrement(0,0,1,0)}}(),function(){var e=Topic.prototype,a=!1;flamingoQTDetect=!1,function(){return navigator.userAgent.match(/applewebkit/i)?(a=!0,void 0):"execScript"in window?(execScript('on error resume next: flamingoQTDetect = IsObject(CreateObject("QuickTimeCheckObject.QuickTimeCheck.1"))',"VBScript"),a= flamingoQTDetect,void 0):($.each($.makeArray(navigator.plugins),function(){return this.name.match(/quicktime/i)?(a=!0,!1):void 0}),void 0)}(),e.navPath=function(){return(this.parent?this.parent.navPath():[]).concat( this)},e.breadcrumbHTML=function(){var e=this.navPath(),a="rtl"===$("body").attr("dir")?"◀":"►",t=" <span 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Per obtenir ajuda sobre com establir connexiÃ³, seleccioneu el menÃº Apple > PreferÃ¨ncies del Sistema i feu clic a Xarxa i, desprÃ©s, a Assistent.\nSi esteu connectat a Internet perÃ² el contingut no apareix, proveu-ho de nou mÃ©s endavant.","%@ Search Results":"%@ resultats","Apple applications":"Aplicacions d'Apple",Cancel:"CancelÂ·lar","Change Language":"Canviar idioma",Close:"Tancar","Featured application help":"Ajuda de l'aplicaciÃ³ destacada","Go to the homepage":"VÃ©s a la pÃ gina inicial","Help for:":"Ajuda de:",Hide:"Ocultar",Home:"Inici","Loading latest help...":"Carregant l'ajuda mÃ©s actualitzadaâ€¦","Other applications":"Altres aplicacions","Recent applications":"Aplicacions recents",Search:"Buscar","Send feedback.":"Enviar opiniÃ³.","Show all":"Mostrar-ho tot","Show less":"Mostrar menys","Show the previous page":"Mostra la pÃ gina anterior","Show the next page":"Mostra la pÃ gina segÃ¼ent",Show:"Mostrar","Was this page helpful?":"Us ha resultat Ãºtil aquesta pÃ gina?"}},{meta:{isoCodes:["cs"],isoName:"Czech",name:"ÄŒeÅ¡tina"},ui:{TOPIC_UNA VAILABLE:"VybranÃ© tÃ©ma nenÃ k dispozici",CONNECT_TO_INTERNET:"UjistÄ›te se, Å¾e jste pÅ™ipojeni k Internetu. Chcete-li nÃ¡povÄ›du pro pÅ™ipojenÃ, pouÅ¾ijte pÅ™Ãkaz PÅ™edvolby systÃ©mu zÂ nabÃdky Apple, kliknÄ›te na SÃÅ¥ aÂ potÃ© na â€žPrÅ¯vodceâ€œ.\nJste-li pÅ™ipojeni k Internetu, avÅ¡ak obsah se pÅ™esto nezobrazuje, zkuste to znovu pozdÄ›ji.","%@ Search Results":"VÃ½sledky hledÃ¡nÃ: %@","Apple applications":"Aplikace Apple",Cancel:"ZruÅ¡it","Change Language":"ZmÄ›nit jazyk",Close:"ZavÅ™Ãt","Featured application help":"NÃ¡povÄ›da pro doporuÄenÃ© aplikace","Go to the homepage":"OtevÅ™Ãt domovskou strÃ¡nku","Help for:":"NÃ¡povÄ›da pro:",Hide:"SkrÃ½t",Home:"Plocha","Loading latest help...":"NaÄÃtÃ¡nÃ nejnovÄ›jÅ¡Ã nÃ¡povÄ›dyâ€¦","Other applications":"JinÃ© aplikace","Recent applications":"PoslednÃ aplikace",Search:"Hledat","Send feedback.":"SdÄ›lte nÃ¡m svÅ¯j nÃ¡zor.","Show all":"Zobrazit vÅ¡e","Show less":"Zobrazit mÃ©nÄ›","Show the previous page":"Zobrazit pÅ™edchozÃ strÃ¡nku","Show the next page":"Zobrazit dalÅ¡Ã strÃ¡nku",Show:"Zobrazit","Was this page helpful?":"Pomohla vÃ¡m tato strÃ¡nka?"}},{meta:{isoCodes:["da"],isoName:"Danish",name:"Dansk"},ui:{TOPIC_UN AVAILABLE:"Det valgte emne er utilgÃ¦ngeligt",CONNECT_TO_INTERNET:"SÃ¸rg for, at der er oprettet forbindelse til internettet. VÃ¦lg Apple > Systemindstillinger, klik pÃ¥ NetvÃ¦rk, og klik derefter pÃ¥ â€œHjÃ¦lp migâ€ for at fÃ¥ hjÃ¦lp med at oprette forbindelse.\nHvis der er forbindelse til internettet, og indholdet stadig ikke vises, kan du prÃ¸ve igen senere.","%@ Search Results":"%@ sÃ¸geresultater","Apple applications":"Apple-programmer",Cancel:"Annuller","Change Language":"Skift sprog",Close:"Luk","Featured application help":"Viste program","Go to the homepage":"GÃ¥ til hjemmesiden","Help for:":"HjÃ¦lp til:",Hide:"Skjul",Home:"Hjem","Loading latest help...":"IndlÃ¦ser den nyeste hjÃ¦lpâ€¦","Other applications":"Andre programmer","Recent applications":"Seneste programmer",Search:"SÃ¸g","Send feedback.":"Send feedback.","Show all":"Vis alle","Show less":"Vis fÃ¦rre","Show the previous page":"Vis forrige side","Show the next page":"Vis nÃ¦ste side",Show:"Vis","Was this page helpful?":"Var denne side nyttig?"}},{meta:{isoCodes:["de"],isoName:"German",name:"Deutsch"},ui:{TOPIC_UN AVAILABLE:"Das gewÃ¤hlte Thema ist derzeit nicht verfÃ¼gbar",CONNECT_TO_INTERNET:"Vergewissern Sie sich, dass eine Verbindung zum Internet besteht. WÃ¤hlen Sie â€žAppleâ€œ > â€žSystemeinstellungenâ€œ, klicken Sie auf â€žNetzwerkâ€œ und dann auf â€žAssistentâ€œ, wenn Sie Hilfe benÃ¶tigen.\nWenn Sie mit dem Internet verbunden sind, den Inhalt aber dennoch nicht sehen kÃ¶nnen, versuchen Sie es zu einem spÃ¤teren Zeitpunkt erneut.","%@ Search Results":"%@ Suchergebnisse","Apple applications":"Apple-Programme",Cancel:"Abbrechen","Change Language":"Sprache wechseln",Close:"SchlieÃŸen","Featured application help":"Empfohlenes Programm-Hilfe","Go to the homepage":"Zur Homepage","Help for:":"Hilfe fÃ¼r:",Hide:"Ausblenden",Home:"Startseite","Loading latest help...":"Die neuste Hilfe wird geladen ...","Other applications":"Andere Programme","Recent applications":"Benutzte Programme",Search:"Suchen","Send feedback.":"Feedback senden.","Show all":"Alle einblenden","Show less":"Weniger einblenden","Show the previous page":"NÃ¤chste Seite einblenden","Show the next page":"Vorherige Seite einblenden",Show:"Einblenden","Was this page helpful?":"War diese Seite nÃ¼tzlich?"}},{meta:{isoCodes:["el"],isoName:"Greek",name:"Î•Î»Î»Î·Î½Î¹ÎºÎ¬"},u i:{TOPIC_UNAVAILABLE:"Î‘Ï…Ï„Î®Î½ Ï„Î· ÏƒÏ„Î¹Î³Î¼Î®, Ï„Î¿ ÎµÏ€Î¹Î»ÎµÎ³Î¼ÎÎ½Î¿ Î¸ÎÎ¼Î± Î´ÎµÎ½ ÎµÎ¯Î½Î±Î¹ Î´Î¹Î±Î¸ÎÏƒÎ¹Î¼Î¿",CONNECT_TO_INTERNET:"Î’ÎµÎ²Î±Î¹Ï‰Î¸ÎµÎ¯Ï„Îµ ÏŒÏ„Î¹ ÎµÎ¯ÏƒÏ„Îµ ÏƒÏ…Î½Î´ÎµÎ´ÎµÎ¼ÎÎ½Î¿Î¹ ÏƒÏ„Î¿ Î”Î¹Î±Î´Î¯ÎºÏ„Ï…Î¿. Î“Î¹Î± Î²Î¿Î®Î¸ÎµÎ¹Î± Î¼Îµ Ï„Î· ÏƒÏÎ½Î´ÎµÏƒÎ·, ÎµÏ€Î¹Î»ÎÎ¾Ï„Îµ Ï„Î¿ Î¼ÎµÎ½Î¿Ï Apple > Â«Î ÏÎ¿Ï„Î¹Î¼Î®ÏƒÎµÎ¹Ï‚ ÏƒÏ…ÏƒÏ„Î®Î¼Î±Ï„Î¿Ï‚Â», ÎºÎ¬Î½Ï„Îµ ÎºÎ»Î¹Îº ÏƒÏ„Î¿ Â«Î”Î¯ÎºÏ„Ï…Î¿Â» ÎºÎ±Î¹ Î¼ÎµÏ„Î¬ ÏƒÏ„Î¿ Â«Î˜ÎÎ»Ï‰ Î²Î¿Î®Î¸ÎµÎ¹Î±Â».\nÎ•Î¬Î½ ÏƒÏ…Î½Î´ÎµÎ¸ÎµÎ¯Ï„Îµ ÏƒÏ„Î¿ Î”Î¹Î±Î´Î¯ÎºÏ„Ï…Î¿ ÎºÎ±Î¹ Ï„Î¿ Ï€ÎµÏÎ¹ÎµÏ‡ÏŒÎ¼ÎµÎ½Î¿ Î´ÎµÎ½ ÎµÎ¼Ï†Î±Î½Î¯Î¶ÎµÏ„Î±Î¹ Î±ÎºÏŒÎ¼Î·, Î´Î¿ÎºÎ¹Î¼Î¬ÏƒÏ„Îµ Î¾Î±Î½Î¬ Î±ÏÎ³ÏŒÏ„ÎµÏÎ±.","%@ Search Results":"%@ Î±Ï€Î¿Ï„ÎµÎ»ÎÏƒÎ¼Î±Ï„Î± Î±Î½Î±Î¶Î®Ï„Î·ÏƒÎ·Ï‚","Apple applications":"Î•Ï†Î±ÏÎ¼Î¿Î³ÎÏ‚ Apple",Cancel:"Î‘ÎºÏÏÏ‰ÏƒÎ·","Change Language":"Î‘Î»Î»Î±Î³Î® Î³Î»ÏŽÏƒÏƒÎ±Ï‚",Close:"ÎšÎ»ÎµÎ¯ÏƒÎ¹Î¼Î¿","Featured application help":"Î’Î¿Î®Î¸ÎµÎ¹Î± Ï€ÏÎ¿Ï„ÎµÎ¹Î½ÏŒÎ¼ÎµÎ½Ï‰Î½ ÎµÏ†Î±ÏÎ¼Î¿Î³ÏŽÎ½","Go to the homepage":"ÎœÎµÏ„Î¬Î²Î±ÏƒÎ· ÏƒÏ„Î·Î½ Î±ÏÏ‡Î¹ÎºÎ® ÏƒÎµÎ»Î¯Î´Î±","Help for:":"Î’Î¿Î®Î¸ÎµÎ¹Î± Î³Î¹Î±:",Hide:"Î‘Ï€ÏŒÎºÏÏ…ÏˆÎ·",Home:"Î‘Ï†ÎµÏ„Î·ÏÎ¯Î±","Loading latest help...":"Î“Î¯Î½ÎµÏ„Î±Î¹ Ï†ÏŒÏÏ„Ï‰ÏƒÎ· Ï„Î·Ï‚ Ï€Î¹Î¿ Ï€ÏÏŒÏƒÏ†Î±Ï„Î·Ï‚ Î’Î¿Î®Î¸ÎµÎ¹Î±Ï‚â€¦","Other applications":"Î†Î»Î»ÎµÏ‚ ÎµÏ†Î±ÏÎ¼Î¿Î³ÎÏ‚","Recent applications":"Î ÏÏŒÏƒÏ†Î±Ï„Î· ÎµÏ†Î±ÏÎ¼Î¿Î³Î®",Search:"Î‘Î½Î±Î¶Î®Ï„Î·ÏƒÎ·","Send feedback.":"Î£Ï„ÎµÎ¯Î»ÎµÏ„Îµ ÏƒÏ‡ÏŒÎ»Î¹Î±.","Show all":"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ· ÏŒÎ»Ï‰Î½","Show less":"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ· Î»Î¹Î³ÏŒÏ„ÎµÏÏ‰Î½","Show the previous page":"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ· Ï„Î·Ï‚ Ï€ÏÎ¿Î·Î³Î¿ÏÎ¼ÎµÎ½Î·Ï‚ ÏƒÎµÎ»Î¯Î´Î±Ï‚","Show the next page":"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ· Ï„Î·Ï‚ ÎµÏ€ÏŒÎ¼ÎµÎ½Î·Ï‚ ÏƒÎµÎ»Î¯Î´Î±Ï‚",Show:"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ·","Was this page helpful?":"Î‰Ï„Î±Î½ Ï‡ÏÎ®ÏƒÎ¹Î¼Î· Î±Ï…Ï„Î® Î· ÏƒÎµÎ»Î¯Î´Î±;"}},{meta:{isoCodes:["en-us","en-gb","en-ca","en-ie","en"],isoName :"English",name:"English"},ui:{TOPIC_UNAVAILABLE:"The selected topic is currently unavailable",CONNECT_TO_INTERNET:"Make sure youâ€™re connected to the Internet. For help connecting, choose Apple menu > System Preferences, click Network, and click â€œAssist me.â€\nIf youâ€™re connected to the Internet, and the content still doesnâ€™t appear, try again later.","%@ Search Results":"%@ Search Results","Apple applications":"Apple applications",Cancel:"Cancel","Change Language":"Change Language",Close:"Close","Featured application help":"Featured application help","Go to the homepage":"Go to the homepage","Help for:":"Help for:",Hide:"Hide",Home:"Home","Loading latest help...":"Loading latest help...","Other applications":"Other applications","Recent applications":"Recent applications",Search:"Search","Send feedback.":"Send feedback.","Show all":"Show all","Show less":"Show less","Show the previous page":"Show the previous page","Show the next page":"Show the next page",Show:"Show","Was this page helpful?":"Was this page helpful?"}},{meta:{isoCodes:["es"],isoName:"Spanish",name:"EspaÃ±ol"},ui:{TOPIC _UNAVAILABLE:"El tema seleccionado no estÃ¡ disponible en estos momentos",CONNECT_TO_INTERNET:"AsegÃºrese de que estÃ¡ conectado a Internet. Si necesita ayuda para conectarse, seleccione menÃº Apple > Preferencias del Sistema, haga clic en Red y, a continuaciÃ³n, haga clic en Asistente.\nSi ya estÃ¡ conectado a Internet pero no se muestra el contenido del tema, intÃ©ntelo de nuevo mÃ¡s tarde.","%@ Search Results":"%@ resultados","Apple applications":"Aplicaciones de Apple",Cancel:"Cancelar","Change Language":"Cambiar idioma",Close:"Cerrar","Featured application help":"Ayuda de la aplicaciÃ³n destacada","Go to the homepage":"Ir a la pÃ¡gina de inicio","Help for:":"Ayuda de:",Hide:"Ocultar",Home:"Inicio","Loading latest help...":"Cargando la ayuda mÃ¡s recienteâ€¦","Other applications":"Otras aplicaciones","Recent applications":"Aplicaciones recientes",Search:"Buscar","Send feedback.":"Enviar opiniÃ³n.","Show all":"Mostrar todo","Show less":"Mostrar menos","Show the previous page":"Mostrar la pÃ¡gina anterior","Show the next page":"Mostrar la pÃ¡gina siguiente",Show:"Mostrar","Was this page helpful?":"Â¿Le ha resultado Ãºtil esta pÃ¡gina?"}},{meta:{isoCodes:["fi"],isoName:"Finnish",name:"Suomi"},ui:{TOPIC_UN AVAILABLE:"Valittu aihe ei ole tÃ¤llÃ¤ hetkellÃ¤ kÃ¤ytettÃ¤vissÃ¤",CONNECT_TO_INTERNET:"Varmista, ettÃ¤ olet yhteydessÃ¤ internetiin. Jos tarvitset apua yhteyden muodostamisessa, valitse Omenavalikko > JÃ¤rjestelmÃ¤asetukset, osoita Verkko ja osoita Avusta.\nJos olet yhteydessÃ¤ internetiin, mutta sisÃ¤ltÃ¶ ei silti tule nÃ¤kyviin, yritÃ¤ myÃ¶hemmin uudelleen.","%@ Search Results":"%@ - hakutulokset","Apple applications":"Applen ohjelmat",Cancel:"Kumoa","Change Language":"Vaihda kieltÃ¤",Close:"Sulje","Featured application help":"EsittelyssÃ¤ olevan ohjelman ohje","Go to the homepage":"Siirry kotisivulle","Help for:":"Ohje:",Hide:"KÃ¤tke",Home:"Koti","Loading latest help...":"Ladataan uusinta ohjettaâ€¦","Other applications":"Muut ohjelmat","Recent applications":"Ã„skeiset ohjelmat",Search:"Etsi","Send feedback.":"LÃ¤hetÃ¤ palautetta.","Show all":"NÃ¤ytÃ¤ kaikki","Show less":"NÃ¤ytÃ¤ vÃ¤hemmÃ¤n","Show the previous page":"NÃ¤ytÃ¤ edellinen sivu","Show the next page":"NÃ¤ytÃ¤ seuraava sivu",Show:"NÃ¤ytÃ¤","Was this page helpful?":"Oliko tÃ¤stÃ¤ sivusta apua?"}},{meta:{isoCodes:["fr"],isoName:"French",name:"FranÃ§ais"},ui:{TOPIC_UN AVAILABLE:"La rubrique sÃ©lectionnÃ©e est actuellement indisponible.",CONNECT_TO_INTERNET:"Assurez-vous dâ€™Ãªtre connectÃ© Ã Internet. Pour obtenir de lâ€™aide pour vous connecter, choisissez le menu PommeÂ > PrÃ©fÃ©rences SystÃ¨me, cliquez sur RÃ©seau puis sur Assistant.\nSi vous Ãªtes connectÃ© Ã Internet, mais que le contenu ne sâ€™affiche toujours pas, rÃ©essayez ultÃ©rieurement.","%@ Search Results":"%@ rÃ©sultats","Apple applications":"Applications Apple",Cancel:"Annuler","Change Language":"Changer de langue",Close:"Fermer","Featured application help":"Aide de lâ€™application actuelle","Go to the homepage":"Aller Ã la page d'accueil","Help for:":"Aide pour :",Hide:"Masquer",Home:"Accueil","Loading latest help...":"Chargement de lâ€™Aide la plus rÃ©centeâ€¦ ","Other applications":"Autres applications","Recent applications":"Applications rÃ©centes",Search:"Rechercher","Send feedback.":"Envoyer des commentaires.","Show all":"Affichage total","Show less":"Affichage partiel","Show the previous page":"Afficher la page prÃ©cÃ©dente","Show the next page":"Afficher la page suivante",Show:"Afficher","Was this page helpful?":"Avez-vous trouvÃ© cette page utile ?"}},{meta:{isoCodes:["he"],isoName:"Hebrew",name:"×¢×‘×¨×™×ª"},ui:{TOPIC_UNAVA ILABLE:"×”× ×•×©× ×©× ×‘×—×¨ ××™× ×• ×–×ž×™×Ÿ ×›×¢×ª.",CONNECT_TO_INTERNET:"×•×“×/×™ ×©×”×™× ×š ×ž×—×•×‘×¨/×ª ×œ××™× ×˜×¨× ×˜. ×œ×¢×–×¨×” ×‘× ×•×©× ×”×ª×—×‘×¨×•×ª, ×‘×—×¨/×™ ×ª×¤×¨×™×˜ Apple > ×´×”×¢×“×¤×•×ª ×”×ž×¢×¨×›×ª×´, ×œ×—×¥/×™ ×¢×œ ×´×¨×©×ª×´ ×•×‘×—×¨×™ ×´×¢×–×•×¨ ×œ×™×´.\n×× ×”×™× ×š ×ž×—×•×‘×¨/×ª ×œ××™× ×˜×¨× ×˜, ×•×‘×›×œ ×–××ª ×”×ª×•×›×Ÿ ××™× ×• ×ž×•×¤×™×¢, × ×¡×”/×™ ×©×•×‘ ×ž××•×—×¨ ×™×•×ª×¨.","%@ Search Results":"%@ ×ª×•×¦××•×ª","Apple applications":"×™×™×©×•×ž×™ Apple",Cancel:"×‘×™×˜×•×œ","Change Language":"×”×—×œ×£/×™ ×©×¤×”",Close:"×¡×’×•×¨","Featured application help":"×¢×–×¨×” ×‘× ×•×©× ×”×™×™×©×•×ž×™× ×”×ž×•×ž×œ×¦×™×","Go to the homepage":"×¢×‘×•×¨ ××œ ×“×£ ×”×‘×™×ª","Help for:":"×¢×–×¨×” ×‘× ×•×©×:",Hide:"×”×¡×ª×¨",Home:"×‘×™×ª","Loading latest help...":"×˜×•×¢×Ÿ ××ª ×§×‘×¦×™ ×”×¢×–×¨×” ×”×—×“×©×™× ×‘×™×•×ª×¨â€¦","Other applications":"×™×™×©×•×ž×™× ××—×¨×™×","Recent applications":"×™×™×©×•×ž×™× ××—×¨×•× ×™×",Search:"×—×™×¤×•×©","Send feedback.":"×©×œ×—/×™ ×ž×©×•×‘.","Show all":"×”×¦×’ ×”×›×•×œ","Show less":"×”×¦×’ ×¤×—×•×ª","Show the previous page":"×”×¦×’ ××ª ×”×¢×ž×•×“ ×”×§×•×“×","Show the next page":"×”×¦×’ ××ª ×”×¢×ž×•×“ ×”×‘×",Show:"×”×¦×’","Was this page helpful?":"×”×× ×¢×ž×•×“ ×–×” ×¢×–×¨ ×œ×š?"}},{meta:{isoCodes:["hr"],isoName:"Croatian",name:"Hrvatski"},ui:{TOPIC_U NAVAILABLE:"Odabrana tema trenutno nije dostupna",CONNECT_TO_INTERNET:'Provjerite jeste li spojeni na internet. Za pomoÄ‡ pri spajanju odaberite Apple izbornik > Postavke sustava, kliknite na MreÅ¾a i zatim na "PomoÄ‡".\nAko ste spojeni na internet i sadrÅ¾aj se svejedno ne pojavljuje, pokuÅ¡ajte ponovno kasnije.',"%@ Search Results":"Rezultata pretraÅ¾ivanja: %@","Apple applications":"Appleove aplikacije",Cancel:"Odustani","Change Language":"Promijeni jezik",Close:"Zatvori","Featured application help":"PomoÄ‡ za ponuÄ‘ene aplikacije","Go to the homepage":"Prijelaz na poÄetnu stranicu","Help for:":"PomoÄ‡ za:",Hide:"Sakrij",Home:"PoÄetna stranica","Loading latest help...":"UÄitavanje najnovijih datoteka pomoÄ‡iâ€¦","Other applications":"Ostale aplikacije","Recent applications":"Novije aplikacije",Search:"PretraÅ¾i","Send feedback.":"PoÅ¡alji povratne informacije.","Show all":"PrikaÅ¾i sve","Show less":"PrikaÅ¾i manje","Show the previous page":"PrikaÅ¾i prethodnu stranicu","Show the next page":"PrikaÅ¾i sljedeÄ‡u stranicu",Show:"PrikaÅ¾i","Was this page helpful?":"Je li vam ova stranica pomogla?"}},{meta:{isoCodes:["hu"],isoName:"Hungarian",name:"Magyar"},ui:{TOPIC _UNAVAILABLE:"A kijelÃ¶lt tÃ©makÃ¶r jelenleg nem Ã©rhetÅ‘ el.",CONNECT_TO_INTERNET:"GyÅ‘zÅ‘djÃ¶n meg rÃ³la, hogy csatlakozik az internethez. Ha segÃtsÃ©gre van szÃ¼ksÃ©ge, vÃ¡lassza az Apple menÃ¼ > RendszerbeÃ¡llÃtÃ¡sok menÃ¼pontot, kattintson a HÃ¡lÃ³zat, majd a â€žSegÃtsÃ©g kÃ©rÃ©seâ€ elemre.\nHa csatlakozik az internethez, Ã©s a tartalom tovÃ¡bbra sem jelenik meg, prÃ³bÃ¡lja meg kÃ©sÅ‘bb.","%@ Search Results":"%@ keresÃ©si eredmÃ©ny","Apple applications":"Apple alkalmazÃ¡sok",Cancel:"MÃ©gsem","Change Language":"Nyelv mÃ³dosÃtÃ¡sa",Close:"BezÃ¡rÃ¡s","Featured application help":"Kiemelt alkalmazÃ¡ssÃºgÃ³","Go to the homepage":"UgrÃ¡s a kezÅ‘dlapra","Help for:":"SÃºgÃ³ a kÃ¶vetkezÅ‘hÃ¶z:",Hide:"ElrejtÃ©s",Home:"FÅ‘gomb","Loading latest help...":"LegÃºjabb sÃºgÃ³ betÃ¶ltÃ©seâ€¦","Other applications":"EgyÃ©b alkalmazÃ¡sok","Recent applications":"LegutÃ³bbi alkalmazÃ¡sok",Search:"KeresÃ©s","Send feedback.":"VisszajelzÃ©s kÃ¼ldÃ©se","Show all":"Az Ã¶sszes megjelenÃtÃ©se","Show less":"Kevesebb megjelenÃtÃ©se","Show the previous page":"ElÅ‘zÅ‘ oldal megjelenÃtÃ©se","Show the next page":"KÃ¶vetkezÅ‘ oldal megjelenÃtÃ©se",Show:"MegjelenÃtÃ©s","Was this page helpful?":"Hasznosnak talÃ¡lta ezt az oldalt?"}},{meta:{isoCodes:["id"],isoName:"Indonesian",name:"Bahasa Indonesia"},ui:{TOPIC_UNAVAILABLE:"Topik yang dipilih saat ini tidak tersedia",CONNECT_TO_INTERNET:"Pastikan Anda terhubung ke Internet. Untuk bantuan dalam menghubungkan, pilih menu Apple > Preferensi Sistem, klik Jaringan, dan klik â€œBantu saya.â€\nJika Anda terhubung ke Internet, dan konten masih tidak muncul, coba lagi nanti.","%@ Search Results":"%@ Hasil Pencarian","Apple applications":"Aplikasi Apple",Cancel:"Batal","Change Language":"Ubah Bahasa",Close:"Tutup","Featured application help":"Fitur bantuan aplikasi","Go to the homepage":"Kunjungi halaman rumah","Help for:":"Bantuan untuk:",Hide:"Sembunyikan",Home:"Rumah","Loading latest help...":"Memuat bantuan terbaruâ€¦","Other applications":"Aplikasi lain","Recent applications":"Aplikasi terbaru",Search:"Cari","Send feedback.":"Kirim umpan balik.","Show all":"Tampilkan semua","Show less":"Tampilkan sebagian","Show the previous page":"Tampilkan halaman sebelumnya","Show the next page":"Tampilkan halaman berikutnya",Show:"Tampilkan","Was this page helpful?":"Apakah halaman ini membantu?"}},{meta:{isoCodes:["it"],isoName:"Italian",name:"Italiano"},ui:{TOPI C_UNAVAILABLE:"L'argomento selezionato non Ã¨ al momento disponibile.",CONNECT_TO_INTERNET:"Assicurati di essere connesso a Internet. Per assistenza su come configurare la connessione a Internet, scegli menu Apple > Preferenze di Sistema, fai clic su Network, quindi su â€œAiutamiâ€.\nSe sei connesso a Internet, ma non puoi visualizzare il contenuto, riprova piÃ¹ tardi.","%@ Search Results":"%@ risultati di ricerca","Apple applications":"Applicazioni Apple",Cancel:"Annulla","Change Language":"Cambia lingua",Close:"Chiudi","Featured application help":"Aiuto applicazione in primo piano","Go to the homepage":"Vai alla pagina iniziale","Help for:":"Aiuto per:",Hide:"Nascondi",Home:"Inizio","Loading latest help...":"Carico argomento dell'aiuto piÃ¹ recenteâ€¦","Other applications":"Altre applicazioni","Recent applications":"Applicazioni recenti",Search:"Cerca","Send feedback.":"Invia commenti.","Show all":"Mostra tutto","Show less":"Mostra meno","Show the previous page":"Mostra pagina precedente","Show the next page":"Mostra pagina successiva",Show:"Mostra","Was this page helpful?":"Hai trovato utile questa pagina?"}},{meta:{isoCodes:["ja"],isoName:"Japanese",name:"æ—¥æœ¬èªž"},ui:{TOPI C_UNAVAILABLE:"é¸æŠžã—ãŸãƒˆãƒ”ãƒƒã‚¯ã¯ç¾åœ¨åˆ©ç”¨ã §ãã¾ã›ã‚“",CONNECT_TO_INTERNET:"ã‚¤ãƒ³ã‚¿ãƒ¼ãƒ&#14 1;ãƒƒãƒˆã«æŽ¥ç¶šã—ã¦ã„ã‚‹ã“ã¨ã‚’ç¢ºèªã —ã¦ãã ã•ã„ã€‚æŽ¥ç¶šã«ã¤ã„ã¦èª¿ã¹ãŸã&# 129;„ã¨ãã¯ã€ã‚¢ãƒƒãƒ—ãƒ«ãƒ¡ãƒ‹ãƒ¥ãƒ¼ï¼žã€Œã‚·ã‚¹ãƒ †ãƒ ç’°å¢ƒè¨å®šã€ã¨é¸æŠžã—ã€ã€Œãƒãƒƒãƒˆãƒ¯ãƒ¼ã ‚¯ã€ã‚’ã‚¯ãƒªãƒƒã‚¯ã—ã¦ã‹ã‚‰ã€Œã‚¢ã‚·ã‚¹ã‚¿ãƒ³ãƒˆã€&#141 ;ã‚’ã‚¯ãƒªãƒƒã‚¯ã—ã¾ã™ã€‚\nã‚¤ãƒ³ã‚¿ãƒ¼ãƒãƒƒãƒˆã«æ Ž¥ç¶šã—ã¦ã„ã‚‹ã®ã«ã‚³ãƒ³ãƒ†ãƒ³ãƒ„ãŒè¡¨ç¤ºã&# 129;•ã‚Œãªã„å ´åˆã¯ã€å¾Œã§ã‚„ã‚Šç›´ã—ã¦ãã&#12 9; ã•ã„ã€‚","%@ Search Results":"%@ ä»¶ã®æ¤œç´¢çµæžœ","Apple applications":"Apple ã‚¢ãƒ—ãƒªã‚±ãƒ¼ã‚·ãƒ§ãƒ³",Cancel:"ã‚ãƒ£ãƒ³ã‚»ãƒ«","Change Language":"è¨€èªžã‚’å¤‰æ›´",Close:"é–‰ã˜ã‚‹","Featured application help":"ãŠå‹§ã‚ã®ã‚¢ãƒ—ãƒªã‚±ãƒ¼ã‚·ãƒ§ãƒ³ãƒ˜ãƒ«ãƒ—","Go to the homepage":"ãƒ›ãƒ¼ãƒ ãƒšãƒ¼ã‚¸ã«ç§»å‹•","Help for:":"è¡¨ç¤ºä¸ã®ãƒ˜ãƒ«ãƒ—ï¼š",Hide:"éš ã™",Home:"ãƒ›ãƒ¼ãƒ ","Loading latest help...":"æœ€æ–°ã®ãƒ˜ãƒ«ãƒ—ã‚’èªã¿è¾¼ã¿ä¸...","Other applications":"ã»ã‹ã®ã‚¢ãƒ—ãƒªã‚±ãƒ¼ã‚·ãƒ§ãƒ³","Recent applications":"æœ€è¿‘ä½¿ã£ãŸã‚¢ãƒ—ãƒªã‚±ãƒ¼ã‚·ãƒ§ãƒ³",Search:"æ¤œç´ ¢","Send feedback.":"ãƒ•ã‚£ãƒ¼ãƒ‰ãƒãƒƒã‚¯ã‚’é€ä¿¡","Show all":"ã™ã¹ã¦ã‚’è¡¨ç¤º","Show less":"ä¸€éƒ¨ã‚’è¡¨ç¤º","Show the previous page":"å‰ã®ãƒšãƒ¼ã‚¸ã‚’è¡¨ç¤º","Show the next page":"æ¬¡ã®ãƒšãƒ¼ã‚¸ã‚’è¡¨ç¤º",Show:"è¡¨ç¤º","Was this page helpful?":"ã“ã®ãƒšãƒ¼ã‚¸ã¯å½¹ç«‹ã¡ã¾ã—ã&#12 9;Ÿã‹ï¼Ÿ"}},{meta:{isoCodes:["ko"],isoName:"Korean",name:"í•œê¸€"},ui:{TOP IC_UNAVAILABLE:"ì„ íƒí•œ ì£¼ì œëŠ” í˜„ìž¬ ì‚¬ìš©í• ìˆ˜ ì—†ìŠµë‹ˆë‹¤.",CONNECT_TO_INTERNET:"ì¸í„°ë„·ì— ì—°ê²°ë˜ì–´ ìžˆëŠ”ì§€ í™•ì¸í•˜ì‹ì‹œì˜¤. ì—°ê²°ì— ëŒ€í•œ ë„ì›€ë§ì€ Apple ë©”ë‰´ > ì‹œìŠ¤í…œ í™˜ê²½ì„¤ì •ì„ ì„ íƒí•˜ê³ ë„¤íŠ¸ì›Œí¬ë¥¼ í´ë¦í•œ ë‹¤ìŒ â€œë„ì™€ì£¼ì„¸ìš”â€ë¥¼ í´ë¦í•˜ì‹ì‹œì˜¤.\nì¸í„°ë„·ì— ì—°ê²°ë˜ì–´ ìžˆì§€ë§Œ í•´ë‹¹ ì½˜í…ì¸ ê°€ ì—¬ì „ížˆ ë‚˜íƒ€ë‚˜ì§€ ì•ŠëŠ” ê²½ìš° ë‚˜ì¤‘ì— ë‹¤ì‹œ ì‹œë„í•´ë³´ì‹ì‹œì˜¤.","%@ Search Results":"%@ê°œì˜ ê²€ìƒ‰ ê²°ê³¼","Apple applications":"Apple ì‘ìš© í”„ë¡œê·¸ëž¨",Cancel:"ì·¨ì†Œ","Change Language":"ì–¸ì–´ ë³€ê²½",Close:"ë‹«ê¸°","Featured application help":"ì¶”ì²œ ì‘ìš© í”„ë¡œê·¸ëž¨ ë„ì›€ë§","Go to the homepage":"í™ˆíŽ˜ì´ì§€ë¡œ ì´ë™","Help for:":"ë„ì›€ë§:",Hide:"ê°€ë¦¬ê¸°",Home:"í™ˆ","Loading latest help...":"ìµœì‹ ë„ì›€ë§ ë¶ˆëŸ¬ì˜¤ëŠ” ì¤‘...","Other applications":"ê¸°íƒ€ ì‘ìš© í”„ë¡œê·¸ëž¨","Recent applications":"ìµœê·¼ ì‚¬ìš© ì‘ìš© í”„ë¡œê·¸ëž¨",Search:"ê²€ìƒ‰","Send feedback.":"í”¼ë“œë°± ë³´ë‚´ê¸°.","Show all":"ëª¨ë‘ ë³´ê¸°","Show less":"ê°„ë‹¨ížˆ ë³´ê¸°",Show:"ë³´ê¸°","Show the previous page":"ì´ì „ íŽ˜ì´ì§€ ë³´ê¸°","Show the next page":"ë‹¤ìŒ íŽ˜ì´ì§€ ë³´ê¸°","Was this page helpful?":"ì´ íŽ˜ì´ì§€ê°€ ë„ì›€ì´ ë˜ì…¨ìŠµë‹ˆê¹Œ?"}},{meta:{isoCodes:["ms"],isoName:"Malaysian",name:"Bahas a Malaysia"},ui:{TOPIC_UNAVAILABLE:"Topik yang dipilih tidak tersedia sekarang",CONNECT_TO_INTERNET:"Pastikan anda disambungkan ke Internet. Untuk bantuan sambungan, pilih menu Apple > Keutamaan Sistem, klik Rangkaian, dan klik â€œBantu saya.â€\nJika anda disambungkan ke Internet, dan kandungan masih tidak muncul, cuba lagi nanti.","%@ Search Results":"%@ Hasil Carian","Apple applications":"Aplikasi Apple",Cancel:"Batal","Change Language":"Tukar Bahasa",Close:"Tutup","Featured application help":"Bantuan untuk aplikasi yang ditampilkan","Go to the homepage":"Pergi ke laman utama","Help for:":"Bantuan untuk:",Hide:"Sembunyikan",Home:"Utama","Loading latest help...":"Memuatkan bantuan terbaru...","Other applications":"Aplikasi lain","Recent applications":"Aplikasi terbaru",Search:"Cari","Send feedback.":"Hantar maklum balas.","Show all":"Tunjukkan semua","Show less":"Tunjukkan sedikit","Show the previous page":"Tunjukkan halaman sebelumnya","Show the next page":"Tunjukkan halaman seterusnya",Show:"Tunjukkan","Was this page helpful?":"Adakah halaman ini membantu?"}},{meta:{isoCodes:["nl"],isoName:"Dutch",name:"Nederlands"},ui:{TOPI C_UNAVAILABLE:"Het geselecteerde onderwerp is momenteel niet beschikbaar",CONNECT_TO_INTERNET:"Controleer of er verbinding is met het internet. Als u hulp nodig hebt, kiest u Apple-menu > 'Systeemvoorkeuren' en klikt u vervolgens op 'Netwerk' en 'Assistentie'.\nAls u verbinding hebt met het internet en de inhoud nog steeds niet wordt weergegeven, probeert u het later nog

Hi Mac Attack,
My computer will not disconnect from the internet. It seems to find a clone router and continues even when I shut down and unplug my my own home iy
Your main question was 'chopped' in the title. Please reply in the body of a reply box with the full question and anything you have tried. And no, the long report was not helpful .
If the same website is opening each time you launch a browser (Safari?) hold down the shift key as you launch to prevent previous pages from opening.
Have a look at your settings in Safari > Preferences. Especially General and Privacy.
Reset Safari to remove cookies and other stored data.
System Preferences > General
Have a look at your settings in System Preferences > Security & Privacy.
Call back with more questions.
Regards,
Ian

Voice over vpn-call not completing

Hi folks,
I got a problem,where with voice over vpn. So far my voip calls were running purely on shared IP internet. Today we had tried to make two side a vpn site-to-site tunnel and send traffic thru.vpn is working. (md5,des)
The problem We faced is when i dial a number, the other side party's phone rings for 6-8 seconds and the call gets disconnected.Whether or not the called party answers the call gets disconnected after 6-8 secs. Iam not getting any ring back, while actually other side phone rings. No voice is going thru.
my network is normalpbx--to--Cisco3800 to--Pix--to--QuintumGateway
isdn debug shows Cause code18-no user responding.
help me on this...

Hi,
can you provide configurations of the voice gateway and pix.
Anyway my best guess is the PIX:)
Check timers, check security policies.

CUCME 8.6 Call not forwarding Voicemail

Hi frieds,
     In our office we are using CUCME 8.6 on Cisco 2951 and unity express 8.5 in ISM module. As per our configuration whenever user is busy or not answering , the call will forward to voicemail. Totally we have 24 PSTN line. So we have an additional gateway 2901. The Issue I’m facing is that, when a PSTN incoming call coming through the second gateway(2901), if the extension is busy or not answering the call is disconnecting instead of forwarding to voicemail.
My 2951 configurations
voice service voip
ip address trusted list
ipv4 172.16.19.80
ipv4 172.16.19.81
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
bind control source-interface GigabitEthernet0/1
bind media source-interface GigabitEthernet0/1
registrar server.
Dial peer we are using for voice mail:
dial-peer voice 99 voip
destination-pattern 1099
session protocol sipv2
session target ipv4:172.16.19.81
dtmf-relay sip-notify
codec g711ulaw
no vad.
2901 Configurations
voice service voip
ip address trusted list
ipv4 172.16.19.80
ipv4 172.16.19.81
ipv4 172.16.19.82
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
dial-peer voice 99 voip
destination-pattern 1099
session protocol sipv2
session target ipv4:172.16.19.81
dtmf-relay sip-notify
codec g711ulaw
no vad
============================
Debug CCSIP Calls
Dec 15 15:23:23.448: //37497/8FD56BBAA9EA/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0xAF40FD8
State of The Call        : STATE_DEAD
TCP Sockets Used         : YES
Calling Number           : 5000
Called Number            : 1099
Source IP Address (Sig ): 172.16.19.80
Destn SIP Req Addr:Port :
Destn SIP Resp Addr:Port :
Destination Name         :
Dec 15 15:23:23.448: //37497/8FD56BBAA9EA/SIP/Call/sipSPIMediaCallInfo:
Number of Media Streams: 1
Media Stream             : 1
Negotiated Codec         : No Codec
Negotiated Codec Bytes   : 0
Nego. Codec payload      : 255 (tx), 255 (rx)
Negotiated Dtmf-relay    : 0
Dtmf-relay Payload       : 0 (tx), 0 (rx)
Source IP Address (Media): 172.16.19.80
Source IP Port    (Media): 25364
Destn IP Address (Media): -
Destn IP Port    (Media): 0
Orig Destn IP Address:Port (Media): [ - ]:0
Dec 15 15:23:23.448: //37497/8FD56BBAA9EA/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC)    : 47
Disconnect Cause (SIP)   : 200
For your reference I here attach a network diagram
What the command which I missed?

Check License status on your CUE, I had same issue.. Finally figured out its about license.. sh license status
Sent from Cisco Technical Support iPhone App

IPod Not syncing in iTunes. 7.6 - stuck on do not disconnect as below

Re-posting as a separate message as it may not have been noticed as a reply. I'm having a similar problem to the one noted in 7.5 but it appears I have iTunes 7.6 and a 5th generation 80g iPod. Been syncing it to my new MacBook with OS 10.5.2. Originally iPod was configured for PC but I had no problems after the change to the Mac. Seems like the problem syncing has started after downloading the latest update software for Leopard (to the 10.5.2) which included other things in the download (perhaps also Quicktime and iTunes?) This problem with not being recognized in iTunes happened twice in one week - only way to get it going was to do a reset while it was still plugged into the computer (cause it said do not disconnect) but the second time it took many tries and holding down the menu & select for a very long time. It finally was recognized and the sync started. This has me very worried and I don't think the 5Rs and other troubleshooting suggestions are the issue (it was fully charged & I've used the USB ports for other devices with no problems, etc.) Please advise. Can't give it up to service for over a week 'cause going on a trip and sure hope it will continue to work.
MacBook 2.2 Ghz Intel Core 2 Duo Mac OS X (10.5.2)

I'm answering my own question for the benefit of others who are having a similar problem. As no one answered here, I finally called Apple support. The tech walked me through resetting my MacBook - not the iPod and it worked! To reset it, shut down. After completely shut down power back on and when you hear the on chime immediately, really simultaneously press option, command, and the P & R keys all at once (one needs some manual dexterity for this). Keep all the keys pressed down until you hear the chime a second time and release. The computer should then start up. After all booted up I opened iTunes, connected my iPod and it synced fine.
Of course, now I'm afraid to download any new updates.

Ipod is frozen on do not disconnect screen....

i seriously don't know what to do with m ipod anymore. it's a 5 gen ipod video that i've had for less than a year. today i tried to sync it to my computer which is a sony vaio with windows xp and it got stuck on the do not disconnect screen. i plugged the ipod in and waited for itunes to open, which it didn't(i waited a long long time). so i then shut down my pc thinking the do not disconnect screen would go away after the pc was shut down...but it didn't. i tried rebooting my ipod MANY times and that didn't work. I tried plugging it in different usb ports on my pc and it doesn't show up in itunes. it shows up in my computer as a 'removeable disk' not an ipod as well. i don't know what to do...all i wanna do is format it back to factory settings so i can use it on my new pc(a brand new imac..<3) does anyone have any ideas? thanks.<br>
Imac Mac OS X (10.4.9)

Even when its not connected..I went through the same thing my Ipod freezes alot(5thgen) nor will it show vidoe or pics not even podcast. What I did was got a programm call TUNE TRANSFER FOR ipod. With this you can backup anything on your ipod so you can then restore it. During a freeze your computer doesnt recognize the ipod at all.No connection. You need to reset your Ipod but not traditionall. 1- toggle hold switch 10 times each direction.(left/right)immediatly after your last toggle(be sure the toggle isnt on hold)
2-hold menu and select buttons for 15 seconds toggle periodically. I hopes that helped if not messege me back. make sure you have the latest Itunes.
GOOD LUCK

DO NOT DISCONNECT--files are in use by another application

I bought a video iPod today, and after downloading some songs from iTunes, my iPod says DO NOT DISCONNECT, but iTunes says the update is complete (but doesn't say it is OK to disconnect). When I try to eject the iPod, I eventually get the following message: "The iPod "David's iPod" cannot be ejected because it contains files that are in use by another application." I called Apple customer support and was told that they really couldn't help, because they didn't know what application was using my iPod. I disabled the anti-virus programs, but I am at a loss as to what to do next. Any suggestions?
Best regards,
David

I have this problem all the time. I've also tried disabling my antivirus. The only thing I can find that works is just try again later, and try to catch it at a moment when "the files aren't in use". I've tried enabling and disabling the "enable disk use" setting (I'm not sure it takes properly because the iPod always shows up as G: in both cases. When I have this issue, I can't use the green "Safely Remove Hardware" arrow in my task bar because Windows (XP Pro) says "The device 'Generic volume' cannot be stopped right now. Try stopping the device again later."
I can't update to 1.2 because of this issue. Can someone please help.
P4 Celeron 2.2GHz Windows XP Pro
P4 Celeron 2.2GHz Windows XP Pro

CAD calls not disconnecting

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