CAD send metadata to Quality Management with chinese string

Hi everybody,
       I'm facing a problem is when I want send a metadata to the Quality Management for a recording, it's failed when the metadata include Chinese string, the error reason is "Tried to read incomplete UTF8 decoded String". And I believe the database of QM is support for Chinese string because I can change the metadata field in the database to Chinese string manually.
       Does anybody know how to send Chinese string to the Quality Management?
       The attachment is screenshot for the error and the result when I change database field into Chinese manually.
       It's really need somebody can help me to resolve this problem.
Best Regards.
Tony.Ye

Hi James
I've done an RSPAN deployment with UCCX recording which I presume will have similar gotchas...
The only issue I had was that I ham fisted an RSPAN config in that SPANned the VVLAN on all the edge switches. My mistake was that I didn't exclude the uplink ports, and these switches were stacked, so there was a lot of packet duplication initially (sounds like 90s dance music time stretching).
If you ensure you SPAN ingress only on all the endpoints (i.e. phones, and gateways) and then exclude any ports where traffic might be seen a second time (e.g. switch uplinks), and then filter for the voice VLAN you should be OK.
This deployment was a routed LAN with different subnets on each edge stack but this worked OK with everything running through a single RSPAN session back to the server.
I've not had the good fortune to have to do this more than a couple of times, and I've not done it for AQM - but assuming that SPAN/RSPAN are supported along with the video recording part running on the endpoints I don't see it being too different as they seem to be written by the same people.
Can't help re: VMware view either I'm afraid...
Aaron

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I have a customer who uses UCCX 8.5 with VMware View clients running CAD and 7940 IP phones.
They are looking at recording options and have expressed an interest in the Advanced Quality Management product.
There are a few issues that I would need to consider specific to their environment.
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Hi James
I've done an RSPAN deployment with UCCX recording which I presume will have similar gotchas...
The only issue I had was that I ham fisted an RSPAN config in that SPANned the VVLAN on all the edge switches. My mistake was that I didn't exclude the uplink ports, and these switches were stacked, so there was a lot of packet duplication initially (sounds like 90s dance music time stretching).
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This deployment was a routed LAN with different subnets on each edge stack but this worked OK with everything running through a single RSPAN session back to the server.
I've not had the good fortune to have to do this more than a couple of times, and I've not done it for AQM - but assuming that SPAN/RSPAN are supported along with the video recording part running on the endpoints I don't see it being too different as they seem to be written by the same people.
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1. Is there a way to have the actual image metadata permanently changed if I have renamed the image, added gps information, or changed the date/time an image was taken? If so, how?
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2. Is there a way to export the information and have the information stick?
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3. (An Aperture question) I do not have Aperture now but I'm thinking of purchasing it because I understand (may be dead wrong here) that Aperture can do what I need. For those who know, can it do it? If so, is there a way to get my images from iPhoto into Aperture with all of the information attached (name, description, date/time, gps, etc) seamlessly or will I be forced to redo everything?
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Refer
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I'm trying to send metaData from client to FMS server when recording Webcam video and have implemented sending of metaData as stated on Adobe's help page at: http://help.adobe.com/en_US/FlashMediaServer/3.5_Deving/WS5b3ccc516d4fbf351e63e3d11a0773d5 6e-7ff6.html
However when I play the recorded video from FMS, my custom metaData properties trace "undefined". I can trace default metaData properties such as duration or videocodecid successfully, but not my custom properties such customProp, width or height. Here is part of my code that is related to the issue:
private function ncNetStatus(event:NetStatusEvent):void {
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private function sendMetadata():void {
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public function onMetaData(info:Object):void {
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     trace('customProp: ',info.customProp); // returns undefined
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NetConnection.Connect.Success
NetStream.Publish.Start
sendMetaData() called...
NetStream.Record.Start
Stopped webcam recording...
NetStream.Record.Stop
NetStream.Unpublish.Success
NetStream.Play.Reset
NetStream.Play.Start
videocodecid: 2
customProp: undefined

Here is the working code which I have tried at my end. You can see the highlighted line in which the second parameter is 0 which means it will play only recorded stream:
package {
    import flash.display.MovieClip;
    import flash.net.NetConnection;
    import flash.events.NetStatusEvent;
    import flash.events.MouseEvent;
    import flash.events.AsyncErrorEvent;
    import flash.net.NetStream;
    import flash.media.Video;
    import flash.media.Camera;
    import flash.media.Microphone;
    import fl.controls.Button;
    import fl.controls.Label;
    import fl.controls.TextArea;
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        private var nc:NetConnection;
        private var ns:NetStream;
        private var nsPlayer:NetStream;
        private var vid:Video;
        private var vidPlayer:Video;
        private var cam:Camera;
        private var mic:Microphone;
        private var clearBtn:Button;
        private var startPlaybackBtn:Button;
        private var outgoingLbl:Label;
        private var incomingLbl:Label;
        private var myMetadata:Object;
        private var outputWindow:TextArea;
        public function Metadata(){
            setupUI();
            nc = new NetConnection();
            nc.addEventListener(NetStatusEvent.NET_STATUS, onNetStatus);
            nc.connect("rtmp://localhost/publishlive");
         * Clear the MetaData associated with the stream
        private function clearHandler(event:MouseEvent):void {
            if (ns){
                trace("Clearing MetaData");
                ns.send("@clearDataFrame", "onMetaData");
        private function startHandler(event:MouseEvent):void {
            displayPlaybackVideo();
        private function onNetStatus(event:NetStatusEvent):void {
            trace(event.target + ": " + event.info.code);
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                case "NetConnection.Connect.Success":
                    publishCamera();
                    displayPublishingVideo();
                    break;
                case "NetStream.Publish.Start":
                    sendMetadata();
                    break;
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            trace(event.text);
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            trace("sendMetaData() called")
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            myMetadata.customProp = "Welcome to the Live feed of YOUR LIFE, already in progress.";
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        private function publishCamera():void {
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            vid = new Video(cam.width, cam.height);
            vid.x = 10;
            vid.y = 10;
            vid.attachCamera(cam);
            addChild(vid);
        private function displayPlaybackVideo():void {
            nsPlayer = new NetStream(nc);
            nsPlayer.client = this;
            nsPlayer.addEventListener(NetStatusEvent.NET_STATUS, onNetStatus);
            nsPlayer.addEventListener(AsyncErrorEvent.ASYNC_ERROR, asyncErrorHandler);
            nsPlayer.play("myCamera",0);
            vidPlayer = new Video(cam.width, cam.height);
            vidPlayer.x = cam.width + 100;
            vidPlayer.y = 10;
            vidPlayer.attachNetStream(nsPlayer);
            addChild(vidPlayer);
        private function setupUI():void {
            outputWindow = new TextArea();
            outputWindow.move(250, 175);
            outputWindow.width = 200;
            outputWindow.height = 50;
            outgoingLbl = new Label();
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            outgoingLbl.width = 150;
            incomingLbl.width = 150;
            outgoingLbl.text = "Publishing Stream";
            incomingLbl.text = "Playback Stream";
            outgoingLbl.move(30, 150);
            incomingLbl.move(300, 150);
            startPlaybackBtn = new Button();
            startPlaybackBtn.width = 150;
            startPlaybackBtn.move(250, 345)
            startPlaybackBtn.label = "View Live Event";
            startPlaybackBtn.addEventListener(MouseEvent.CLICK, startHandler);
            clearBtn = new Button();
            clearBtn.width = 100;
            clearBtn.move(135,345);
            clearBtn.label = "Clear Metadata";
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            addChild(incomingLbl);
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            addChild(outputWindow);
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            trace("Custom Prop : " + info.customProp);
            trace("Videocodecid : " + info.videocodecid);
            trace("Creation Date : " + info.creationdate);
Hope this solves your query and if still you have the issue then please tell the version of FMS and Player you are using.
Regards,
Amit

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L-CCX-90-QM-L-K9=:L-CCX-90-QM-L-K9= : CCX 9.0 Quality Manager Server , 10 Seats LICENSE ONLY
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CAD send metadata to Quality Management with chinese string

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