CAD - TRANSFER CALLS FROM THE APPLICATION

In CAD, when the agent press the "Transfer" button, the customer is still connected to the agent. I mean, you need first to dial a number, and then the call is really transferred.
This is confusing our agents. Is there any way to change this? Thanks in advance!

Hi, I am afraid it cannot be changed. When you transfer a call using CAD, it first takes the numbers and then it opens a second channel (initiates a second call).
When transferring a call using the phone, it needs to open a second channel first before it can take a number so this is why the frist call must be held first.
G.

Similar Messages

Calling from the application Slow vs. Running through SQL developer Fast

Alright, we write many applications that make use of calling stored procedures in packages to return data. This is the only time i have ever encountered this issue and have not been able to pinpoint the cause.
This application is very data-centric and is filled with calls to stored procedures and I would say about 80% run fine as in the time required to run is about the same as in SQL Developer maybe just a little slower due to the amount of data that may be returned to the application. The other 20% run horribly slow from the application and run lighting fast in SQL Developer and i cannot figure out why.
I have traced the code right up to the .Fill on the Oracle.DataAccess.Client.OracleDataAdapter and that is where it just holds either for a long period of time or just forever, some of these i haved waited hours for and they have not finished running.
For Example: I created a new page in the project and it makes a request through the use of ajax, when the request file is reached it performs two stored procedures from the same package (the only two procedures in the package). Both procedures take in three varchar2's and have an in out cursor, the cursor is returned into a datatable in the VB. The first query runs in a couple seconds returns the correct data etc. The second query, which takes .2 seconds on average to run from SQL Developer, just runs and runs and i have never actually even waited for it to finish because it takes so long. The specific example i am trying only returns 1 row with 7 columns, so there is not a large amount of data being passed back.
I have seen this sort of thing happen on occasions, but everytime it was usually because the package was not compiled and was waiting on a view to finish before compilation and after killing the view it was fine. But this issue seems to happen randomnly with certain procedures and not others all in the same package.
This issue happens on the same procedures everytime which would lead me to believe it is the procedure, but running them in SQL Developer shows me this is incorrect because they run exceptionally fast in some cases. I even went so far as to restart the entire database just in case there was some sort of lock causing this issue but this did not fix the issue.
I have verified parameters, cursors, debugged the procedures, stepped every line of code, tried deleting and readding the oracle.dataAccess reference. I can't seem to figure this one out.
It is causing alot of wasted time because i am forced to wait a horribly long time for these queries in order to test. If anyone has any clues, hints, or ideas as to what this could be please let me know! If the same issue exists when the application is moved into production it will be unnacceptable and the application utterly unusable.
Thanks in Advance for any help!
-Jarrod

Hi,
This is consistently reproducible with the problem procedure/operations? Total WAG here, but I've seen cases where having support for distributed transactions enabled causes the database to disable certain optimizations. Try setting Enlist=false in your connection string.
Otherwise, I'd recommend enabling 10046 database trace and client side sqlnet trace to capture the problem behavior for further investigation. Oracle support can certainly give you a hand with that if needed.
Hope it helps,
Greg

Need to run VI on boot or call from other application

I am looking for the most basic way to get Labview to run a VI upon bootup or call from another application (without having to hit the run button on the toolbar.) I would rather not have to build an application; I don't want to buy the professional version. I want my data acquisition to recover from a power outage reboot and keep going without human intervention. Is there a way to build an init that launches the VI in run mode? A colleague of mine has convinced me labview is the way to go for a new experiment, but this is one stumbling block that needs to be resolved. Thanks for any help you can give.

i have used the startup folder to run labview vi's on several machines and it *can* work just fine.
however, sometimes there is a timimg problem and i get the message 'vi not found,' then labview usually loads the vi and runs - but leaves the error message, which can cause problems with later operations.
today i had this problem with a 3.4 G HP machine running Win200. Labview 7.1 & DAQmx.
my work around solution is to use the *MarcroScheduler* program. i call a it from the startup folder. it does the following
(a) start Labview 7.1
(b) wait 1 minute
(c) execute the vi.
without the wait state, Labview 7.1 will not run the vi properly.
good luck with your applications.
cu,
larryb

How do I get my macbook pro to recognize my android phone so I can transfer photos from the phone

how do I get my macbook pro to recognize my android phone to I can transfer photos from the phone

you could try this:
http://www.android.com/filetransfer/
there's something called "Airdroid" on the Play store (whatever that is)
or if your files are on an sd card, you may wish to use an sd card reader. Just plugging it in via USB might possibly work. There's also something called DoubleTwist (basically iTunes for Android, which will allow you to
sync your music , photos, videos, etc
hope one of these works for you
John B

How do I Separate my resources from the application

Am am writing an application with several large resource files which I want to be able to transfer to my phone separatly from the application. This is so I can update the application without having to transfer the resource files.
How is this done?
How do I connect to a separate resource in my program. At the moment I use
InputStream is =getClass().getResourceAsStream("MyResourceName");
where "MyResourceName" is the path to a resource packaged up with the application.

You can't edit a video out of iTunes.
You would have to edit the video from the original film, either on your computer, or iPhone.

Transfer call from fixed line to BB Z10

Hello
When you transfer calls from fixed line to BB Z10 the device only gives a split second notification of transfer call and then you do not see it any more.
So it is difficult to see the difference between direct calls and my transfered call from my fixed line.
Is it possible to keep the notification of transfered call "on screen" when it is dialing?
With friendly greets
Karel

The Z10 gives a split second a notification that the incomming phonecall is a transferred call and then shows the phone number of the original caller. Afterwords there is no way to see the differance between the straight calls and the transferred.
With my old Nokia N8 there was an onscreen "green arrow" notification.
After searching a little on the web I found out that only the old symbian phones (and some other) had that function.
https://supportforums.blackberry.com/t5/BlackBerry-Bold/Bold-Diverted-Calls-Symbol-or-Icon/td-p/9232...
Its a pitty it doesn't work on a BB Z10. I guess it will not be changed as the post above is from 2008 and now we are 2014.
With friendly greets
Karel

Transfer postings from other application components to accounting

Hi expert, we have to transfer posting from other application components(SD,MM) (system A) to accounting (system B, FI/CO module only).
Is there any related documents of this aspect?
Best wishes,
Evan

Hi!
It will be not so easy. You have to set up an interface between the 2 systems.
If you are using IDoc based interface, you can send IDocs from SD, when an invoice is enable to accounting.
You might check out user exits (programs) RV60AFZA, RV60AFZB for this.
Sorry, but this task will be not ready in 10 minutes...
Regards
Tamá

Endeca webservice call from different Application.

I am trying to call the Endeca (v2.2.2) Webservice, using the client generated class file from the wsdl file (conversation.wsdl) and pass the query to get the result. Steps so far did
•     Use apache cxf codegen plugin 2.7.0 to generate the client classes using the above wsdl.
•     Written junit test case for client class and send the query to server. I can connect to the server but getting back the ConversationFault: Sequence has length 0 but must have length 1
•     The only method I can use to call from the client is conversationPort.query(request), which is generated by cxf wd12java
•     Following is the line of code from the client class
ContentElementConfig config = new ContentElementConfig();
config.setHandlerFunction("AS select max(p_common_date_epoch) as 'MaxDate' where Social_Media_Type = 'Twitter' group by interaction_author_username, interaction_text, interaction_link, Klout_Score, Followers_Count, DocumentSentiment, calculated_entity_sentiment, SalienceSentiment order by MaxDate desc, Followers_Count desc page (0,50)");
Request request = new Request();
request.setState(null);
request.getContentElementConfig().add(config);
Client Call: Results results = webServiceClient.readQueryResults(request); // this method internally calls conversationPort.query(request).
Any thoughts or recommendation please advise.
Edited by: user4993272 on May 9, 2013 10:57 AM

Hi,
i have two application take as App1 and App2 .i want to make a webservice call from App1 to App2 . through this webservice call i will pull the data from App2 and populate the data inside a .jspx file.
i am not understanding how i will do that.
A service wont allow you to access the live instance of an application and instead create its own data session. So while you can query data that belongs to App2, you wont be able e.g. to access a users uncommitted data changes
Frank

Environment.Exit hangs when called from an application domain exception handler

I've implemented a handler for exceptions not thrown in the main GUI thread of my C# WinForms application, as follows:
AppDomain.CurrentDomain.UnhandledException += OnUnhandledExceptionThrown;
This handler is called from a background thread. The last statement in this handler is a call to
Environment.Exit with the application exit code. However, the application hangs in this call. From within Visual Studio, it hangs and I'm unable to break the application; I have to use Task Manager to terminate Visual Studio. Environment.Exit
works fine when called from the unhandled exception handler for the GUI thread. Is there a better way to terminate the application in the context of an unhandled exception thrown by a background thread?

Are you just trying to avoid a crash? Environment.Exit can cause deadlocking if exiting in the wrong kind of scenario; if you're just trying to avoid a crash, use
GetCurrentProcess with
TerminateProcess to terminate your own process. It skips the notification phases that Environment.Exit uses which prevents the common deadlock scenarios.
WinSDK Support Team Blog: http://blogs.msdn.com/b/winsdk/

Transfer call from federated failed

Hi
I am testing transfer call from federated client , I am transferring it to another lync user or to PSTN and both giving transfer not complete with error
can not complete transfer error ID 404 , source ID 239
the nice thing that I am not seeing any error with red flag in the S4 & SIP Stack event of the lync edge and FE , and when I search for the contact of the transferred user I can't find his name too in logs !
any suggestion will be helpful
by the way the internal transfer for incoming/outgoing working fine , I tried to disable/enable refer but same result , anyway I think the transfer to internal LYNC client doesn't need refer changes as it is for gateway only
I am testing the call from my Skype account
Thanks

I would fix OCSLogger on your edge server and post that log:
Issues with OCSLogger and the Outbound routing messages in Snooper on Lync 2013.
Try the following:
Close Snooper and OCSLogger
Rename the default.tmx file in C:\Program Files\Microsoft Lync Server 2013\Debugging Tools directory to default.tmx.old
Copy the default.tmx file from c:\Program Files\Common Files\Microsoft Lync Server 2013\Tracing To C:\Program Files\Microsoft Lync Server 2013 Debugging Tools.
Start OCSLogger again and run your scenario.

Did you know that verizon charges ¢50 for calls from the US to Canada? Just dialing an area code like 604 (Vancouver, CA), will create charges at a rate of ¢50/minute. Amazing that they can charge this much for a call to Canada. I know they have it som

Did you know that verizon charges ¢50 for calls from the US to Canada? Just dialing an area code like 604 (Vancouver, CA), will create charges at a rate of ¢50/minute. Amazing that they can charge this much for a call to Canada. I know they have it somewhere in their contract/website.

Did you know that verizon charges ¢50 for calls from the US to Canada? Just dialing an area code like 604 (Vancouver, CA), will create charges at a rate of ¢50/minute. Amazing that they can charge this much for a call to Canada. I know they have it somewhere in their contract/website.

File from the Application server

Hi gurus,
I am working on a scenario where I need to get a file from the application server and for this I need to ask user to enter the location and that too at the selection screen and then I need to read this location using open data set and read data set in my program , once I am done with this I need to do some other validations. so can you please help me out how to achieve this.
Thanks
Rajeev Gupta

Hi
Declare the selection screen with file as parameter so that the user enter the application server file..
the use the OPEND DATASET as mentioned in below code and process
Refer this:
http://help.sap.com/saphelp_nw04/helpdata/en/fc/eb3ca6358411d1829f0000e829fbfe/frameset.htm
ABAP code for uploading a TAB delimited file into an internal table. See code below for structures.
*& Report ZUPLOADTAB                                                  *                     &----
*& Example of Uploading tab delimited file                             *
REPORT zuploadtab                    .
PARAMETERS: p_infile LIKE rlgrap-filename
                        OBLIGATORY DEFAULT '/usr/sap/'..
DATA: ld_file LIKE rlgrap-filename.
*Internal tabe to store upload data
TYPES: BEGIN OF t_record,
    name1 like pa0002-VORNA,
    name2 like pa0002-name2,
    age   type i,
    END OF t_record.
DATA: it_record TYPE STANDARD TABLE OF t_record INITIAL SIZE 0,
      wa_record TYPE t_record.
*Text version of data table
TYPES: begin of t_uploadtxt,
name1(10) type c,
name2(15) type c,
age(5) type c,
end of t_uploadtxt.
DATA: wa_uploadtxt TYPE t_uploadtxt.
*String value to data in initially.
DATA: wa_string(255) type c.
constants: con_tab TYPE x VALUE '09'.
*If you have Unicode check active in program attributes then you will
*need to declare constants as follows:
*class cl_abap_char_utilities definition load.
*constants:
   con_tab type c value cl_abap_char_utilities=>HORIZONTAL_TAB.
*START-OF-SELECTION
START-OF-SELECTION.
ld_file = p_infile.
OPEN DATASET ld_file FOR INPUT IN TEXT MODE ENCODING DEFAULT.
IF sy-subrc NE 0.
ELSE.
DO.
    CLEAR: wa_string, wa_uploadtxt.
    READ DATASET ld_file INTO wa_string.
    IF sy-subrc NE 0.
      EXIT.
    ELSE.
      SPLIT wa_string AT con_tab INTO wa_uploadtxt-name1
                                      wa_uploadtxt-name2
                                      wa_uploadtxt-age.
      MOVE-CORRESPONDING wa_uploadtxt TO wa_upload.
      APPEND wa_upload TO it_record.
    ENDIF.
ENDDO.
CLOSE DATASET ld_file.
ENDIF.
*END-OF-SELECTION
END-OF-SELECTION.
*!! Text data is now contained within the internal table IT_RECORD
Display report data for illustration purposes
loop at it_record into wa_record.
    write:/     sy-vline,
           (10) wa_record-name1, sy-vline,
           (10) wa_record-name2, sy-vline,
           (10) wa_record-age, sy-vline.
endloop.
Regards
Anji

Upload tab-delimited file from the application server to an internal table

Hello SAPients.
I'm using OPEN DATASET..., READ DATASET..., CLOSE DATASET to upload a file from the application server (SunOS). I'm working with SAP 4.6C. I'm trying to upload a tab-delimited file to an internal table but when I try load it the fields are not correctly separated, in fact, they are all misplaced and the table shows '#' where supposedly there was a tab.
I tried to SPLIT the line using as separator a variable with reference to CL_ABAP_CHAR_UTILITIES=>HORIZONTAL_TAB but for some reason that class doesn't exist in my system.
Do you know what I'm doing wrong? or Do you know a better method to upload a tab-delimited file into an internal table?
Thank you in advance for your help.

Try:
REPORT ztest MESSAGE-ID 00.
PARAMETER: p_file LIKE rlgrap-filename   OBLIGATORY.
DATA: BEGIN OF data_tab OCCURS 0,
      data(4096),
      END   OF data_tab.
DATA: BEGIN OF vendor_file_x OCCURS 0.
* LFA1 Data
DATA: mandt LIKE bgr00-mandt,
      lifnr LIKE blf00-lifnr,
      anred LIKE blfa1-anred,
      bahns LIKE blfa1-bahns,
      bbbnr LIKE blfa1-bbbnr,
      bbsnr LIKE blfa1-bbsnr,
      begru LIKE blfa1-begru,
      brsch LIKE blfa1-brsch,
      bubkz LIKE blfa1-bubkz,
      datlt LIKE blfa1-datlt,
      dtams LIKE blfa1-dtams,
      dtaws LIKE blfa1-dtaws,
      erdat LIKE lfa1-erdat,
      ernam LIKE lfa1-ernam,
      esrnr LIKE blfa1-esrnr,
      konzs LIKE blfa1-konzs,
      ktokk LIKE lfa1-ktokk,
      kunnr LIKE blfa1-kunnr,
      land1 LIKE blfa1-land1,
      lnrza LIKE blfa1-lnrza,
      loevm LIKE blfa1-loevm,
      name1 LIKE blfa1-name1,
      name2 LIKE blfa1-name2,
      name3 LIKE blfa1-name3,
      name4 LIKE blfa1-name4,
      ort01 LIKE blfa1-ort01,
      ort02 LIKE blfa1-ort02,
      pfach LIKE blfa1-pfach,
      pstl2 LIKE blfa1-pstl2,
      pstlz LIKE blfa1-pstlz,
      regio LIKE blfa1-regio,
      sortl LIKE blfa1-sortl,
      sperr LIKE blfa1-sperr,
      sperm LIKE blfa1-sperm,
      spras LIKE blfa1-spras,
      stcd1 LIKE blfa1-stcd1,
      stcd2 LIKE blfa1-stcd2,
      stkza LIKE blfa1-stkza,
      stkzu LIKE blfa1-stkzu,
      stras LIKE blfa1-stras,
      telbx LIKE blfa1-telbx,
      telf1 LIKE blfa1-telf1,
      telf2 LIKE blfa1-telf2,
      telfx LIKE blfa1-telfx,
      teltx LIKE blfa1-teltx,
      telx1 LIKE blfa1-telx1,
      xcpdk LIKE lfa1-xcpdk,
      xzemp LIKE blfa1-xzemp,
      vbund LIKE blfa1-vbund,
      fiskn LIKE blfa1-fiskn,
      stceg LIKE blfa1-stceg,
      stkzn LIKE blfa1-stkzn,
      sperq LIKE blfa1-sperq,
      adrnr LIKE lfa1-adrnr,
      mcod1 LIKE lfa1-mcod1,
      mcod2 LIKE lfa1-mcod2,
      mcod3 LIKE lfa1-mcod3,
      gbort LIKE blfa1-gbort,
      gbdat LIKE blfa1-gbdat,
      sexkz LIKE blfa1-sexkz,
      kraus LIKE blfa1-kraus,
      revdb LIKE blfa1-revdb,
      qssys LIKE blfa1-qssys,
      ktock LIKE blfa1-ktock,
      pfort LIKE blfa1-pfort,
      werks LIKE blfa1-werks,
      ltsna LIKE blfa1-ltsna,
      werkr LIKE blfa1-werkr,
      plkal LIKE lfa1-plkal,
      duefl LIKE lfa1-duefl,
      txjcd LIKE blfa1-txjcd,
      sperz LIKE lfa1-sperz,
      scacd LIKE blfa1-scacd,
      sfrgr LIKE blfa1-sfrgr,
      lzone LIKE blfa1-lzone,
      xlfza LIKE lfa1-xlfza,
      dlgrp LIKE blfa1-dlgrp,
      fityp LIKE blfa1-fityp,
      stcdt LIKE blfa1-stcdt,
      regss LIKE blfa1-regss,
      actss LIKE blfa1-actss,
      stcd3 LIKE blfa1-stcd3,
      stcd4 LIKE blfa1-stcd4,
      ipisp LIKE blfa1-ipisp,
      taxbs LIKE blfa1-taxbs,
      profs LIKE blfa1-profs,
      stgdl LIKE blfa1-stgdl,
      emnfr LIKE blfa1-emnfr,
      lfurl LIKE blfa1-lfurl,
      j_1kfrepre LIKE blfa1-j_1kfrepre,
      j_1kftbus   LIKE blfa1-j_1kftbus,
      j_1kftind   LIKE blfa1-j_1kftind,
      confs LIKE lfa1-confs,
      updat LIKE lfa1-updat,
      uptim LIKE lfa1-uptim,
      nodel LIKE blfa1-nodel.
DATA: END   OF vendor_file_x.
FIELD-SYMBOLS: <field>,
                <field_1>.
DATA: delim          TYPE x        VALUE '09'.
DATA: fld_chk(4096),
      last_char,
      quote_1     TYPE i,
      quote_2     TYPE i,
      fld_lth     TYPE i,
      columns     TYPE i,
      field_end   TYPE i,
      outp_rec    TYPE i,
      extras(3)   TYPE c        VALUE '.,"',
      mixed_no(14) TYPE c        VALUE '1234567890-.,"'.
OPEN DATASET p_file FOR INPUT.
DO.
READ DATASET p_file INTO data_tab-data.
IF sy-subrc = 0.
    APPEND data_tab.
ELSE.
    EXIT.
ENDIF.
ENDDO.
* count columns in output structure
DO.
ASSIGN COMPONENT sy-index OF STRUCTURE vendor_file_x TO <field>.
IF sy-subrc <> 0.
    EXIT.
ENDIF.
columns = sy-index.
ENDDO.
* Assign elements of input file to internal table
CLEAR vendor_file_x.
IF columns > 0.
LOOP AT data_tab.
    DO columns TIMES.
      ASSIGN space TO <field>.
      ASSIGN space TO <field_1>.
      ASSIGN COMPONENT sy-index OF STRUCTURE vendor_file_x TO <field>.
      SEARCH data_tab-data FOR delim.
      IF sy-fdpos > 0.
        field_end = sy-fdpos + 1.
        ASSIGN data_tab-data(sy-fdpos) TO <field_1>.
* Check that numeric fields don't contain any embedded " or ,
        IF <field_1> CO mixed_no AND
           <field_1> CA extras.
          TRANSLATE <field_1> USING '" , '.
          CONDENSE <field_1> NO-GAPS.
        ENDIF.
* If first and last characters are '"', remove both.
        fld_chk = <field_1>.
        IF NOT fld_chk IS INITIAL.
          fld_lth = strlen( fld_chk ) - 1.
          MOVE fld_chk+fld_lth(1) TO last_char.
          IF fld_chk(1) = '"' AND
             last_char = '"'.
            MOVE space TO fld_chk+fld_lth(1).
            SHIFT fld_chk.
            MOVE fld_chk TO <field_1>.
          ENDIF.       " for if fld_chk(1)=" & last_char="
        ENDIF.         " for if not fld_chk is initial
* Replace "" with "
        DO.
          IF fld_chk CS '""'.
            quote_1 = sy-fdpos.
            quote_2 = sy-fdpos + 1.
            MOVE fld_chk+quote_2 TO fld_chk+quote_1.
          ELSE.
            MOVE fld_chk TO <field_1>.
            EXIT.
          ENDIF.
        ENDDO.
        <field> = <field_1>.
      ELSE.
        field_end = 1.
      ENDIF.
      SHIFT data_tab-data LEFT BY field_end PLACES.
    ENDDO.
    APPEND vendor_file_x.
    CLEAR vendor_file_x.
ENDLOOP.
ENDIF.
CLEAR   data_tab.
REFRESH data_tab.
FREE    data_tab.
Rob

I recently purchased FaceTime from the Application Store. After approx. ±10 meg, the application resets and starts downloading again. I have tried to download it at different times of the day but with the same results. I have been in contact with Apple su

I recently purchased FaceTime from the Application Store. After approx. ±10 meg, the application resets and starts downloading again. I have tried to download it at different times of the day but with the same results. I have been in contact with Apple support and have tried different options with the same result. I cannot download a new Version because in my Purchased List the applicaiton (FaceTime) is still there, and because I have halted it it tells me to resume. I can’t, because the same thing is going to happen. I have tried all the various troubleshooting tips supplied by my ISP and also Apple Support with no luck. I am currently working on a IMac OS 10.6.7. Has anybody got any ideas? Any suggestion would help. Thanks

Amol Soni wrote:
As I said, I tried everything what the manual says, but hard luck. I have taken an appointment for today, lets see what happens.
Also there is no activity on unit when I use the remote. The unit is stuck on the first page itself where we have to choose the language. The unit seems to be fine to me but the real problem is remote does'nt have activity. The IR is not responding while pressing any of the button.
Good luck with your appointment.
Not much consolation but even new products can have issues and might need a trip to a store to return/replace.
The reason i asked about the LED on the AppleTV is that occasionally it thinks it's paired with a specific remote and ignores others - the unpair keypress I described is quick and free.
AC

How can I transfer movies from the apple tv to the ituenes, to watch in the ipad?

how can I transfer movies from the apple tv to the ituenes, to watch in the ipad?

Is this a rental or a purchase?
Rentals on ATV cannot be transferred.
The 2nd and 3rd gen model do not have accessible storage. Some movie purchases are stored in iCloud (if you live in the US) where you can reload in iTunes on your computer)
If you own the 1st gen aluminum model then it should be set to sync
http://support.apple.com/kb/HT1143

CAD - TRANSFER CALLS FROM THE APPLICATION

Similar Messages

Maybe you are looking for