Calendar entries on phone but not on iCloud (web)

Hi,
I've been using iCloud exclusively on my iOS devices and macbook (I don't sync with google calendars or anything else).  About a few weeks ago, I realised that some entries on my iPhone were not reflected on the iCloud  calendar (www.icloud.com).  Recurring appointments don't sync properly as well.  It's not reliable - I don't know whether what I've entered on the go (whether by iPhone or via the web) is accurately reflected, or miss appointments because they're not synced properly. 
What's the best solution to get everything back on track without losing my data?  Or should I give up the ghost and move to Google Calendars?
Here's what I've tried:
1.  Erased entries on the phone and entered them directly onto the web calendar.  It syncs to my iPhone / iPad and then it disappears from the web calendar.  (Especially for recurring appointments).
2.  Entered entries on the phone and it syncs to the web calendar.  It then disappears from web calendar. 
3.  For missing entries, I've made minor changes to the appointments on the phone (e.g. changing appt time by 5 minutes).  It then shows up on the web calendar and I can edit it on the web and it syncs properly.  But this does not work for all appointments.  Furthermore, the same entry can go missing again a few days later. 
Other information:
On my iOS devices and macbook: I use iCloud as default calendar.  No local calendars at all. 
I do have facebook invites syncing to my phone as well if that might be the issue.
Cheers,
Clara

How do I fix?
On the Mac if you are running Lion v10.7.2 follow the instructions here >  Apple - iCloud - Learn how to set up iCloud on all your devices
If you have Snow Leopard v10.6 installed you need to upgrade to Lion v10.7 first in order to setup iCloud.

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