Calendar event notes entered in IOS do not sync to exchange

I have a user who just upgraded to an iphone 6. When he creates a calendar entry in Outlook, (using exchange with ActiveSync) the entry shows on his iphone. If he creates an entry on his iphone and fills in the Title, Location, and the Notes within that event, and saves it (press Done), the notes do not sync to Outlook but the event (date, time, title, location) does.
- we have removed the calendar and re-added it. not fixed.
- we have double-checked the username/e-mail to ensure it is entered exactly as it appears in exchange (all lower case letters)
- we have confirmed his exchange settings are the same as users who have this working for them.
This was working correctly with his 4s a couple days ago.

Afternoon All,
This seemed to start on the 23rd Sept but I didn't raise it with apple support (8th Oct) since I thought it was just me.
I tried a lot more steps than listed above to try and sort this one and on different devices too (iPad Mini, Air, 4s, 5s, 5, Exchange 2003, 2010, 2013, Server 2008 R2 & 2012/2012R2 just for kicks) with no effect whatsoever.
After going through enough web-chat / phone eventually they wanted to charge to speak to enterprise support as Exchange Activesync is an enterprise product.
Still not working in 8.1.1.
Works fine on iOS 7
I've given up adding calendar notes on the iOS devices, even with the workaround it's a pain!

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The issue: Outlook to iPhone sync failure – Sync suddenly stopped working for calendar events but continued for contacts and notes.   Finally Fixed!!!
SUPPORT TEAM – PLEASE SEE THIS – Complete explanation of cause and correction steps.
The cause: It is now clear what caused this problem. For years I had several “all-day” events in my Outlook calendar (birthdays, anniversaries, etc.). In May 2012 I decided to make some of them one hour events so I could add alerts to remind me of the event. I did this by dragging them in Outlook to the time I wanted and expanding them to the time slot desired and then adding the alarm.
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After I fixed all events that had BOTH “all day” set and had a start/end time, I tried another sync. It synced for the first time in 18 months!
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Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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Calendar event notes entered in IOS do not sync to exchange

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