Calendar sync failure with latest software

I get a message telling me to send a log to Blackberry support (Synchronisation error. A program error occurred at line 140 in .\Error.cpp. Please report this error by sending a log to technical support) when the calendar sync fails (using latest software). Only problem is, I can find no way of doing this from the support pages. Can someone tell me how to contact support please?

No,
I found a response to a similar problem in the knowledge database, but doing the workaround (deleting all monthly recurring calendar entries) didn't fix it. I find it astonishing that there are about 100 articles in the knowledge database telling people to contact support, but nothing tells you how to!!

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Hi sayla,
When you reloaded your software did you do a clean reload (deleting all data)? http://bbry.lv/bpv7DT
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Error 80043b18 syncing E71 with Outlook; Software ...

I have installed the new Ovi Suite and updated my E71 software using the software updater but I am getting an error message 80043b18 when trying to sync contacts, calendar and notes with Outlook -- messages sync OK.
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hi maisie84 ,
Could you please try this once?
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I have Sprint 8130...and all is okay...until today. I am used to Active sync (from my old HTC Mogul), not RIM software. When I sync'd a week ago, the first time, all was great (accept for the confusion I still have about where the inet explorer favorites went). Today, I plugged in for the second time. All seemed great, except that now most of my calendar items are no longer in Outlook. They are still in my Pearl, though.
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So, that did not work, and I ended up on a differnt board where I found the answer....it is a known software glitch with DM since 12/07. It happens when you have multiple email addresses set up on your phone. It can work fine for weeks/months, then one day it just happens. It can happens no matter who your provider is. RIM still has not fixed the sofware issue (unless the Altel .81 fixed it...). It results from having 'multiple calendars' and only one syncing back to Outlook. The only way to fix the issue was the following:
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e) Now, connect your BB to your PC via USB, and open Desktop Manager.
f) Now, with your Outlook completely updated manually, do this:
1. Connect your BB via USB to your PC, and Open Desktop Manager on your PC.
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4. Highlight on the right side your Address Book database (OR your Calendar database) and click the CLEAR button at the bottom of that screen.
5. After it's finished, close the Backup/Restore window, and check the device to make sure the address book (or Calendar) has properly cleared out.
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g) With all that completed, and your calendar appearing in BB... remove the battery on your BB (powered ON) and reboot the BB. This should resend the Service Books for the other email addresses you had deleted earlier. If you find after an hour they are not back, resend the service books from your carrier BIS site.
h) return to Options > Advanced > Default Services and make sure your primary email is still the default email. You want to leave your primary showing in the screen, and save.
I hope this might help some other people. THere is talk about all Calendar syncing issues eing related to this issue (except obvious user issues like not syncing all appointments).
Thanks for you time yesterday.

Problem with latest software update

Hi I've ran the latest software update for my iPhone 4S but now it's running really slow has anyone else had this problem ?. I'm at home while writing this so connected to home wifi but still took me at lest 5 min to do this.

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Outlook calendar sync issue with iphone

A friend has a desktop running XP with Outlook 2003, iTunes 10, an iPhone 3G running iOS4.
In Outlook, he has his personal contacts and calendar, both with lots of entries.
iTunes is configured to sync his contacts and calendar to his iPhone.
The contacts sync successfully - the calendar does not, meaning the calendar on his iPhone is completely blank, no entries.
We tried resetting the sync history in iTunes, creating a test appointment on both the iPhone and Outlook - nothing.
We then set up a temporary local user on the XP box, configured Outlook, launched iTunes and went to configure calendar syncing when we noticed something different.
When logged in as the temp local user account, in iTunes > iPhone > Info > Sync calendars where you have the choice between All or Selected calendars, under Selected, there was a selectable line item called Calendar.
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This sounds just like the problem I am having since downloading the latest version of i-Tunes. Initially i-tunes wasn't recognised so after reinstalling i-Tunes and it's 5 other associated programmes I found that there was a cmpatability isuue (Right click i-tunes icon and go to compatability tag) Once this was sorted my Outlook calendar would not sync with my i-phone. 2 weeks later I am told it is because I have Outlook 2002 and need to upgrade. Frustrating as it worked ok before the latest upgrade.

Calendar sync failure with latest software

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