Calendar sync hung

Hi All,
I have up to date everything.
I'm using Outlook 2011 V14.2.4
iTunes 10.7
iPhone w/iOS6
Been moving off PC to Mac
Using iTunes - I can get everything to sync properly to my iPhone (music, podcasts, contacts, etc..)
if I check they sync calendars in iTunes - so that Outlook calendar will get to the phone - it spins and hangs forever.
I do the idential sync for contacts and they all sync fine.
Is there a way to determine why just calendar sync is hung?
I've intalled/reinstalled a lot of stuff. There is a setting in a file somplace blocking this sync.
Maybe a weird lock file somplace?
thx
ps.
All works fine on the PC I left...

Hi and Welcome to the Forums!
FYI -- to keep from confusing folks, would you mind marking your duplicate post as solved? Thanks.
BB/MAC integration is a very specialized area...and has an entire section of this site just for that:
http://supportforums.blackberry.com/rim/board?board.id=blackberryformac
I suggest that you dig around in there for ideas...plus, we will have this moved there since that's the best place for you to find the right experts.
Cheers!
Message Edited by sdgardne on 09-13-2009 03:03 PM
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hi and Welcome to the Forums!
FYI -- to keep from confusing folks, would you mind marking your duplicate post as solved? Thanks.
BB/MAC integration is a very specialized area...and has an entire section of this site just for that:
http://supportforums.blackberry.com/rim/board?board.id=blackberryformac
I suggest that you dig around in there for ideas...plus, we will have this moved there since that's the best place for you to find the right experts.
Cheers!
Message Edited by sdgardne on 09-13-2009 03:03 PM
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Desktop Sync Software Error: "The Operation terminated unexpectedly" During Outlook Calendar Sync

My system is a standalone Dell PC running WinXP Pro SP3, Outlook 2003 SP3, and BB Desktop Software 6.1.0.36 (latest update). Device is a Bold 9900. Problem is with Blackberry Desktop synchronization of my Outlook Calendar; all other Organizer functions sync fine to Outlook 2003 if the Calendar is left un-sync'ed. When Calendar sync is checked to Outlook, either alone or with the rest of the Organizer functions, sync seems to progress to a point and "sees" device (Bold 9900) and Outlook Calendars, sees all the calendar events (2518 at present in the Bold, 2444 in Outlook) and sees additions/deletions and changes. It even gets as far as requesting verification of the changes required to sync. When process to update proceeds, the device calendar is polled once more, then the error message "The Operation terminated unexpectedly" appears, process stops, and Desktop Software becomes "hung". Sometimes Outlook also hangs. This occurs in both a "two-way sync" and a "one-way sync" (device over-writes Outlook).
Solutions on BB Support pages have been tried (deleted and replaced mapi32.dll file etc.) but most solutions offered appear to relate to later Outlook versions (2007 & 2010) and don't relate to Outlook 2003. I have also deleted the IntelliSync folder in the Research in Motion folder and re-initiated sync configuration to no avail. I especially like BB's coment on their Support page KB15735 (although it doesn;t mention Outlook 2003, nor Desktop Software 6.0):
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.
I previously used IntelliSync for a Palm 515 (and older Palm PDA's) on this PC with no problems. Older versions of IntelliSync and Palm software were all removed before BB Desktop Software installation. Also had tried un-installing Blackberry Desktop program and re-installing latest version.
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In my desparation to keeping trying different avenues, I tried uninstalling the DM again but reinstalled version 4.3.0.15 (Aug 15 '07) instead of the more recent versions (had previously tried both 4.5 and 4.6 with the same errors messages received).
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Looking for exchange calendar sync groupcal *****

Looking for exchange calendar sync system to replace sucky groupcal.
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I wasted money and so much time on this app, is there anything else out there that does a better job?

Not to mention that it doesn't work with Leopard now! I wish there was a way to get my Exchange calendar to sync to a third party that would sync with iCal 3.0. Since there is not support for CalDAV it would be nice if Exchange would support this!

Major problems with iPhone 4 & iPad 2 both 5.1.1. - Outlook Calendar sync

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national holidays set up in Outlook calendar come across, as does some calendar items, but then falls into a resync mode with nothing staying in the device, i can also see and read calendar invites, but once accepted, they disappear !
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Hi Tim
Firstly, apologies for the slow response to your very quick reply !
I've checked back, we're using Exchange 2007.
We've actually got a ticket open with Apple at present, so anticipate that a patch may be available.
It is still curious though that out of a 200 user community trialling our internal iPhone & iPad pilot, we only have 2 issues (mine and a colleagues), however anticipate that there will be more issues as nearly entire community is on 5.1.1.
On a second point, any ideas how one can rollback to 4.3.3 on an iPhone or iPad ? I can't find anything that implies a self rollback without jail breaking the device ?
Thanks again for the help.
Marc

How do I remove one of the calendars from iCloud but keep it on the iPhone to sync with Outlook by USB and keep the other calendars synced on iCloud ?

iPhone 5, Macs and iPads at home, Windoze7 system at work.
Using iCloud to sync calendars, contacts, etc on all the home devices. Used USB cable to sync at work with the Windows system, with the Outlook 2010 corporate account (corporate server). I need only the Outlook calendar to be synced, syncing the contacts created too many problems with duplication, etc. No need for that. Worked fine until the latest upgrate to iOS7 and iTunes 11.1. Used to have a calendar that was not on iCloud and was simply and exclusively syncing between the iPhone and the Windows computer at work. The other 3 calendars synced fine with the macs and iOS devices via iCloud but not with the machine at work - keeping private records private.
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There is no iCloud setup on this corporate computer - no access permitted. The USB cable connection is the only solution and up to the upgrade of the iOS this went seamlessly.
Any solution out there?
Thanks
Vladski

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I did not test merging so far...
IOS7 and iTunes 11.1 are not completely polished ;-)
PY

Sync Multiple Google Calendars Under BIS Calendar Sync?

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Anyone know if it is possible to sync all the separate calendars one might have in their Google calendar via the latest BIS update. I've switched on calendar sync but so far I'm only pulling through one calendar from my account where as before (with google sync), I was able to select which calendars I wanted to sync.
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Add me to the list of people begging for the feature to sync multiple Google calendars with the native BB calendar.

Outlook 2003 + iPhone calendar sync problem solved

Here is how I solved my sync problem. Seems a lot of people have the same problem here with Outlook sync suddenly not working after it worked fine for a long time.
I've had Outlook 2003 calendar sync with my iPhone for a few month without any problem, but a few days ago the sync suddenly stopped without any error message. iTunes Diagnostic found no problem and I followed all the steps that Apple outlines to fix the problem but nothing worked (TS2776).
As Apple asked to, I created a new user account on my Windows machine and setup a few test calendar entries to sync with my iPhone. That all worked fine.
So I did what Apple doesn't tell you, and I copied my original Outlook Data file (.PST) over to my new user account and tried to sync that one. Now this didn't work. So I knew the problem lies somewhere in my PST file.
I have then tried to create a new one from scratch in my original Windows account, and copy all the data over. Again, it didn't work. So I emptied the file again, and copied all my calendar entries over to the new PST file in batches (first 10, then another 10, etc).
What I found at the end is that one single calendar entry I created a few days ago caused my sync to stop working. Once I removed this entry, everything worked fine again. Don't ask me what was wrong with it (I made a backup just in case Apple wants to see it), but now everything works again.
If you want to save some time to find which one it is, you may start deleting entries that you created just recently before it stopped working.
Hope that helps.

Hi im having the same problem. I use outlook 2003 on windows xp and until recently my sync (using usb) was working fine. Now it would seem that calendar items are no longer syncing. can you give any further details of the calendar entry which was causing your problem? im wondering if it was added on a certain date perhaps.
I am running the inbox repair tool to see if my pst file has any problems but would appreciate any other help in the mean time.
Cheers

Outlook/iPhone Multiple calendar sync

Hi
I have a work calendar in Outlook, driven from Exchange and a second personal calendar containing things that don't apply to work (birthdays, social events and so on). While both calendars appear in Outlook, I can't get the personal calendar to sync with the iPhone at all. In iTunes, the Exchange calendar appears but not the personal calendar.
How do I sync with the iPhone (its my first iPhone - a 3GS so I think I'm running the latest OS etc) so I get both calendars on view?
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I have both a .mac account and an outlook account. My .mac acct is used for my personal entries and syncs with my iphone as well as my mac computers at home. My outlook calendar syncs my work items from my pc at work to my iphone. My problem is everything syncs to my iphone, but outlook won't sync to my .mac and .mac won't sync to outlook. This causes me to have multiple entries on my phone because I will enter something on my .mac calendar, but, because it doesn't show up on outlook, I then add it to my outlook calendar and then i have the same entry entered twice on my iphone. What a pain in the butt. Is there an end run around this?

I cannot make my Outlook 2010 calendar/tasks/contacts sync with the calendar on my iPhone 5, I cannot make my Outlook 2010 calendar sync with the calendar on my iPhone 5

I have wasted so many hours trying to make this work and researching Apple support. Nothing works so I am hoping to get an answer here.
First of all, here is what I am using:
Windows 7 32 bit
Outlook 2010
iPhone 5 and iPad 3
iOS 7.0.2 on both devices
I have downloaded the iCloud app for my Windows computer and checked that it sync my contacts, calendar, and tasks. I have enabled iCloud on my phone for contacts, calendars and tasks. I have not been able to get anything to sync. My iCloud calendar appears in Outlook but everything is grayed out. I see the iCloud reminders under my tasks tab but there is nothing listed.
I have uninstalled and reinstalled iCloud on my Windows computer. I have turned off the calendars, tasks, and contacts sync under iCloud on my phone and turned them back on - nothing. I have restarted my computer and iPhone - nothing. Same results with my iPad - nothing.
Additionally, I have gmail as my personal email; also am forced to use Good for Enterprise for my work email.
I am at my wits end. I finally ended up syncing today with the USB cable via iTunes but the whole point behind iCloud is to be able to sync wirelessly.
ANY help would be greatly appreciated.

Hello there janis143,
Thank you for using Apple Support Communities.
It sounds like after the recent iOS update, your Outlook content is no longer syncing properly to your phone.
I found this article named:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
I recommend the troubleshooting steps therein.
All the very best,
Sterling

Gmail calendar sync is available why not hotmail calendar

Why s that you can sync to a gmail calendar but not to a hotmail account calendar.
Post relates to: None

Hotmail calendar sync is here! Microsoft recently added Exchange ActiveSync support to Hotmail accounts, giving full bi-directional sync of mail, contacts, calendar, and tasks.
To set this up, edit/create your Hotmail account using Manual Setup and set type as Exchange (EAS). Then use the following settings:
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Contacts and calendar syncing independent of iCloud Drive?

I assume contacts and calendar syncing is independent of the use of iCloud Drive?
In other words: on iOS7 and older, you cannot use iCloud Drive but you can sync contacts and calender with iOS8 devices (and Yosemite). Correct?

Hey lexvo;
That is correct. For more information on iCloud Drive and iCloud Contacts, check out the following resources:
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http://support.apple.com/en-us/HT201104
iCloud - Contacts - Apple Support
https://www.apple.com/support/icloud/contacts/
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I miss my calendar sync , outlook 2007 to iphone 4 - ISyncInvalidRecordException

I miss my calendar sync , outlook 2007 to iphone 4 - ISyncInvalidRecordException.
attached part of the record of itunes:
[4832 @ Wed May 23 19:28:30 2012] [_ISDVLog AppleMobileSync.exe] com.apple.MobileSync.8d0b9af1fd44aee05905f7ff661ab607cb0da9b0: fast sync com.apple.calendars.Event, com.apple.calendars.Organizer, com.apple.calendars.Attendee, com.apple.calendars.CalendarOrder, com.apple.calendars.DisplayAlarm, com.apple.calendars.Calendar, com.apple.calendars.AudioAlarm, com.apple.calendars.Recurrence
[3040 @ Wed May 23 19:28:30 2012] [_ISDVLog com.apple.Outlook.client.exe] com.apple.Outlook: slow sync com.apple.calendars.Calendar, com.apple.calendars.DisplayAlarm, com.apple.calendars.Event, com.apple.calendars.Recurrence
[3040 @ Wed May 23 19:28:30 2012] [_ISDVLog com.apple.Outlook.client.exe] com.apple.Outlook: prepare to slow sync com.apple.calendars.Calendar,com.apple.calendars.DisplayAlarm,com.apple.calenda rs.Event,com.apple.calendars.Recurrence
[3040 @ Wed May 23 19:28:44 2012] [_ISDVLog com.apple.Outlook.client.exe] ISyncSession record validation failure: Value pushed for property triggerdate on com.apple.calendars.DisplayAlarm is not of expected class NSCalendarDate (calendar date), rather __NSDate.
[3040 @ Wed May 23 19:28:44 2012] [YSLog com.apple.Outlook.client.exe] objcMain caught an exception:
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user info : (null)
call stack : (
How i can solve this problem?

Welcome to the forums
I like how you've posted all the steps you took, it make our work a lot easier!
Try deleting the intellisync folder according to this guide: http://www.blackberry.com/btsc/KB11703
Kijana
Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
Thanks

IPhone battery issue - exchange calendar sync the primary suspect

I previously posted about very poor battery life and how a full re-install and reset seemed to fix the issue. The battery life was great for a week or so then I tried to go from my calendar on .me to my calendar on exchange. Then the issues re-appeared.
I am 99.9% sure that calendar sync via exchange is the issue. I am not sure if it's a funky server setting that my company has or what. It seems to work fine for others in the company however my e-mail account at work is relatively old compared to theirs. I am also on a Mac using Entourage. I made sure push was turned off and only fetch every hour. Still the same issue.
Again there is no battery drain when synching via iCal/.me. This kind of defeats the purpose of push calendar for me because I need to synch Entourage with iCal then iCal with .me. This means I need to be on my company network to sync. So the only time my calendar syncs is when I have my laptop on the company network.
The reason I'm writing is in hopes that someone from apple reads this and posts a fix. The CPU gets noticeably hot when exchange calendar sync is on so I know something is up. If you have any more info on this please let me know. I am also going to try the apple store tomorrow. Maybe it's a defective phone BUT since it works for everything except Exchange cal sync I am thinking it is some server/client polling issue.

I KNOW THIS IS lONG, BUT PLEASE TAKE THE TIME TO READ IT.
OK - After about 5 hours of troubleshooting I have FIGURED out why my battery was lasting only 3.5 hours. I hope this helps.
1. completely wiped the phone away and brought it back with push disabled. EVERYTHING FINE
2. I enabled push waited 1 hour. EVERYTHING FINE
3. I enabled mail push syncing. EVERYTHING FINE
4. I enabled contacts push syncing. EVERYTHING FINE
5. I enabled calendar and BAM battery starting spinning in overdrive. The calendar was the issue.
6. I disabled push and to my surprise it did not get better, only after a reboot did the batter return to normal. OK - so I have narrowed it down to the calendar.
7. I am using Outlook 2007 with Exchange 2003.
8. I took a bold step and archived my entire calendar to a pst file so it left nothing in the calendar.
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10. I logged into Outlook web access (http://exchangeservername/exchange - if enabled) and did a search on the calendar and it found two orphan calendar entires. I deleted them.
11. I enabled calendar syncing again and it went perfect. I then copied back all of my calendar entires from the archive pst to the calendar and luckily no problem.
The push service must have not known how to process these two entires and was just chocking on it. For the last two weeks I have been getting 12-14 hours from a charge with 3-5 hours of use. Farb better then the 3.5 hours with no usage. I hope this helps!!

Issue with iPhone Calendar sync

My office uses MS Exchange account (Outlook) for emails & calendar. I use Google Calendar Sync app to sync my outlook calendar events to my personal gmail calendar (1-way sync: Outlook to Google). Everything was fine until I bought the iPhone 4S. Apparently, when I open any event on the iPhone Calendar app, it automatically Accepts the invitation and sends a Accept notification to the meeting organizer & my personal gmail address is being added into the Attendees list of the organizer. So when I open any appointment on my iPhone to even read it, it sends a notification from my personal account to an office colleague or worse, to a business customer. Is there a way for iPhone to stop accepting or declining meetings & simply show my calendar items whatever status they are in. As I sync regularly, I want my iPhone calendar to display the exact information which is in my Outlook calendar and do nothing else.

This sounds just like the problem I am having since downloading the latest version of i-Tunes. Initially i-tunes wasn't recognised so after reinstalling i-Tunes and it's 5 other associated programmes I found that there was a cmpatability isuue (Right click i-tunes icon and go to compatability tag) Once this was sorted my Outlook calendar would not sync with my i-phone. 2 weeks later I am told it is because I have Outlook 2002 and need to upgrade. Frustrating as it worked ok before the latest upgrade.

Calendar sync hung

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