Calendar Sync Issue with Outlook 2007 / Exchange

Contacts are syncing fine.
I;ve tried Outlook 2003 and 2007... same problem with both.
Here's the error:
Microsoft Office Outlook
'OutlookSyncClient' exited without properly closing your Outlook data file 'C:\Documents and Settings\Brandon\Local Settings\Application Data\Microsoft\Outlook\outlook.ost'. 'Microsoft Office Outlook' must be restarted. If this error message recurs, contact support for 'OutlookSyncClient' for assistance.
Any help would be appreciated.

So here's the only solution I've got so far and obviously it is not ideal...
I switched to a different computer and installed outlook 2003. No calendar at all prior to this. Installed iTunes 7.4.x and plugged in the iPhone. I told it to sync contacts and calendar (merge) with Outlook. I DID NOT connect this outlook client to the exchange server at all.
Worked like a charm. I still have no idea how to get this working with Exchange. OST by default is the way cached exchange stored files... so I'm welcome to any suggestions for somehow getting everything into a clean pst file that still syncs for offline use with exchange.
APPLE - outlook sync is an issue. It's not just me (google search proves it).

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8130 Calendar sync problems with Outlook 2007

I have Sprint 8130...and all is okay...until today. I am used to Active sync (from my old HTC Mogul), not RIM software. When I sync'd a week ago, the first time, all was great (accept for the confusion I still have about where the inet explorer favorites went). Today, I plugged in for the second time. All seemed great, except that now most of my calendar items are no longer in Outlook. They are still in my Pearl, though.
I have tried to sync the other way, but to no avail. Ideas?
Solved!
Go to Solution.

So, that did not work, and I ended up on a differnt board where I found the answer....it is a known software glitch with DM since 12/07. It happens when you have multiple email addresses set up on your phone. It can work fine for weeks/months, then one day it just happens. It can happens no matter who your provider is. RIM still has not fixed the sofware issue (unless the Altel .81 fixed it...). It results from having 'multiple calendars' and only one syncing back to Outlook. The only way to fix the issue was the following:
a) Make certain Outlook is COMPLETELY up to date. Manually enter any calendar items on the BB which have not been synced over to Outlook.
b) On your BB, look at Calendar > Options > and you will see the different calendars available. Go back to the main calendar page and and press Menu, and you can view the calendars for each email profile. Decide which email profile you want your calendar entries to reside under, and which is your primary email address for this.
c) Go to Options > Advanced > Service Books. Highlight over AND delete the entries for ALL other email addresses other than your PRIMARY email address.
d) Go to Options > Advanced > Default Services, and make sure ONLY the one primary email you desire is listed there.
e) Now, connect your BB to your PC via USB, and open Desktop Manager.
f) Now, with your Outlook completely updated manually, do this:
1. Connect your BB via USB to your PC, and Open Desktop Manager on your PC.
2. Open up Backup/Restore > Advanced.
3. From Advanced you'll see a split pane screen. You won't see anything in the left pane. In the right pane will be the databases currently on your handheld device.
4. Highlight on the right side your Address Book database (OR your Calendar database) and click the CLEAR button at the bottom of that screen.
5. After it's finished, close the Backup/Restore window, and check the device to make sure the address book (or Calendar) has properly cleared out.
6. Now, re-sync the necessary contact (or Calendar information) from Outlook (or your database) and you should be set to go.
g) With all that completed, and your calendar appearing in BB... remove the battery on your BB (powered ON) and reboot the BB. This should resend the Service Books for the other email addresses you had deleted earlier. If you find after an hour they are not back, resend the service books from your carrier BIS site.
h) return to Options > Advanced > Default Services and make sure your primary email is still the default email. You want to leave your primary showing in the screen, and save.
I hope this might help some other people. THere is talk about all Calendar syncing issues eing related to this issue (except obvious user issues like not syncing all appointments).
Thanks for you time yesterday.

ICloud sync issues with Outlook 2007

I am currently using Outlook 2007 and want to sync my Iphone 4S with it. I have setup the icloud settings etc and I am having the following issues.
When I change something on my phone there is no wireless sync happening even though its setup?
When I go to my outlook calendar it gives me two choices. A pink tab says Calendar in Cloud and a green tab says work in Cloud. When I sync my phone calendar changes show up in the green Work in Cloud. However, the Work in Cloud does not contain many of my previous inputs prior to starting with the icloud service.
When I click on Contact it’s initially blank and says no contacts, if I click on Contacts in Cloud my contacts show up.
Can you help with these items? Thanks in advance.

ok...
From experience, I can tell you the two calendars are both default calendars with iCloud. 'Work in Cloud' probably doesn't contain any of previous inputs because your iphone probably defaults to your regular calendar.
For me, I was able to get a good understanding by looking at the icloud calendar at icloud.com and the outlook calendar side by side. I recommend doing so, and playing around with things so you can figure out how they work.
With Outlook, you are going to have locally stored stuff (like Contacts), and your cloud-stored stuff (like Contacts in Cloud). That is why you are seeing two different sets of data. It looks like you dont have any locally stored contact, which is fine. All of your contacts are in iCloud (or...Contacts in Cloud), which should correlate to your iphone. again, it might be best to just pull up icloud.com, and put it side by side with outlook. it helped me get a good understanding of how it works.

Sync Issues with outlook 2007

here is the issues in a nutshell.....
1) When I put an appointment into my blackberry as a full day, it syncs with
my outlook as a 2 day appointment. This also happens when I do an all day
appointment in outlook it changes to a 2 day appointment on my blackberry.
2) Also when I put an appointment into my blackberry at a specific time eg.
8:00am meeting it syncs in outlook at 7:00am meeting, one hour earlier…….
Strange
I have been through all the blogs and crackberry.com, and this one but can’t seem to find
a resolution…..
I have downloaded the DST patch for both outlook and blackberry but nothing
changes…… adjusted both clocks on Outlook and my Blackberry as well. I have verified that the BIOS clock is also correct.
I am running the blackberry desktop manager 4.3, Outlook 2007, and have a
blackberry curve 8310, that has v4.2.2.153 software on it.
Any help would be appreciated
thanks in advance

ok...
From experience, I can tell you the two calendars are both default calendars with iCloud. 'Work in Cloud' probably doesn't contain any of previous inputs because your iphone probably defaults to your regular calendar.
For me, I was able to get a good understanding by looking at the icloud calendar at icloud.com and the outlook calendar side by side. I recommend doing so, and playing around with things so you can figure out how they work.
With Outlook, you are going to have locally stored stuff (like Contacts), and your cloud-stored stuff (like Contacts in Cloud). That is why you are seeing two different sets of data. It looks like you dont have any locally stored contact, which is fine. All of your contacts are in iCloud (or...Contacts in Cloud), which should correlate to your iphone. again, it might be best to just pull up icloud.com, and put it side by side with outlook. it helped me get a good understanding of how it works.

8130 Sync issues with Outlook 2007

I have a pearl 8130. My work schedule is sent to my phone but when I sync my phone to the computer, it doesn't show up in Outlook (2007). I think it might be because of the fact that the organizer field has someone else's name on it... maybe... but I can't find any options in the manager to get around it. I don't know where the issue is b/c I got this job at about the same time I got a new computer, new version of outlook and the blackberry desktop manager update so... if any one has any suggestions of something I could try it would be greatly appreciated
-sh

ok...
From experience, I can tell you the two calendars are both default calendars with iCloud. 'Work in Cloud' probably doesn't contain any of previous inputs because your iphone probably defaults to your regular calendar.
For me, I was able to get a good understanding by looking at the icloud calendar at icloud.com and the outlook calendar side by side. I recommend doing so, and playing around with things so you can figure out how they work.
With Outlook, you are going to have locally stored stuff (like Contacts), and your cloud-stored stuff (like Contacts in Cloud). That is why you are seeing two different sets of data. It looks like you dont have any locally stored contact, which is fine. All of your contacts are in iCloud (or...Contacts in Cloud), which should correlate to your iphone. again, it might be best to just pull up icloud.com, and put it side by side with outlook. it helped me get a good understanding of how it works.

Calendar Sync Problems with Outlook 2007

I have had my 8300 Curve for about a month now and have had no trouble with syncs until today. Some how my Outlook appointments were deleted, but they remain on my Curve. I have tried various sync configurations to transfer this data from my Curve to Outlook. After the sync, the items remain on my Curve but are not available on Outlook. If I manually enter an appointment on Curve, it will sync, but the other past and future appointments will not.
I have also tried a hard reset, but no luck.
Any ideas?
Solved!
Go to Solution.

Hello,
I receive email on my device from two addresses: 1) @sprint.blackberry.net and 2) @charter.net. When I was having problems similar to those you are experiencing, I had these two addresses listed under Default Services - Calendar (CICAl) - Messaging (CMIME). These addresses were @sprint.blacberry.net and @charter.net. Once I followed the steps previously referenced, only one email address(@sprint.blackberry.net) appeared under the (CICAI) and (CMMIE) default setting. Reference to @charter.net was removed. My syncs have worked correctly since then; however, I only two way synce with the device and Outlooks. I also continue to get emails from both addresses without a problem.
If you don't mind giving up the Yahoo calendar, I would do the same. If you want to continue using the Yahoo calendar, I'm guessing that it must be selected in the Default Services - Calendar (CICAI) before performing a sync. Likewise for your @sprint.blackberry.net address; it also must be selected in the Default Services prior to performing a device to Outlook sync.
I hope this helps.
Tres

IPhone calendar sync issues with Outlook

I have a problem with syncing my iPhone calendar with my Outlook 2003 calendar.
For example, let's say I had a 12pm appointment today displaying both in my outlook and iPhone. However, when I sync my iPhone after the event e.g. at 3pm, the appointment entry in the Outlook is removed, whilst the appointment entry on my phone remains. I did not edit either of the appointment entries. Even if I re-sync my phone, the 12pm appointment still remains in my phone whilst it's missing in my Outlook.
Are there others encountering the same problem as well? Any ways to fix this problem? Thanks

I've talked to them. Very helpful, but no solution. The iPhone Specialist I spoke to had not heard of the problem before. At one point he put me on hold and came back to say that he had checked with some people and they had heard of this "emerging" problem but had no answers. He admitted that all problems are "emerging" problems, given that the product has been out for only 2 weeks. We tried a variety of things with no success. I had to tell him about the manual workaround - going into each appointment, setting it to recur, etc. This does make it reappear, but isn't practical for those of us with tons of appointments. I'm not shocked that they don't want to acknowledge this, given that calendar synching is so important to their targeted business customer base. It's hard to believe that they could have screwed up something that every other manufacturer seems to be able to do well and that is at the same time so critical to business users.

Sync problems with outlook 2007 calender

I am new in this type of comms.
BUT: I have a Palm Tungsten T5; have Palm Desktop 6.2.2 with the update for Windows7.
I have a sync problem with outlook 2007 calender; contacts, ToDo, memos all ok.
HotSynLog says: there are multi-day repeating records. [i knew that they do not sync, hence i deleted them PRIOR to syncing]
I found the listed records BUT either on dif days and they are "no timed" ones! and NOT multi-days ones.
I deleted them anyway - did a re-sync. With no different result. Still listed - though deleted and now non-existent.
Error code: OLERR: 03-000F (0xaf604005) and others - if this means anything.
Post relates to: Palm TX

Hello,
I receive email on my device from two addresses: 1) @sprint.blackberry.net and 2) @charter.net. When I was having problems similar to those you are experiencing, I had these two addresses listed under Default Services - Calendar (CICAl) - Messaging (CMIME). These addresses were @sprint.blacberry.net and @charter.net. Once I followed the steps previously referenced, only one email address(@sprint.blackberry.net) appeared under the (CICAI) and (CMMIE) default setting. Reference to @charter.net was removed. My syncs have worked correctly since then; however, I only two way synce with the device and Outlooks. I also continue to get emails from both addresses without a problem.
If you don't mind giving up the Yahoo calendar, I would do the same. If you want to continue using the Yahoo calendar, I'm guessing that it must be selected in the Default Services - Calendar (CICAI) before performing a sync. Likewise for your @sprint.blackberry.net address; it also must be selected in the Default Services prior to performing a device to Outlook sync.
I hope this helps.
Tres

3G quit syncing correctly with Outlook 2007 calendar

I haven't changed a thing but my iPhone 3G quit syncing correctly with Calendar in Outlook 2007. The times are correctly entered in Outlook but after syncing the times are off an hour. Some are missing altogether.
Andy

Hey Andy,
Try the general tips in this article: http://support.apple.com/kb/HT1692 they will resolve most calendar syncing issues in Windows.
Also make sure you have the Microsoft DST update installed.
http://support.microsoft.com/gp/dst_prodlist
Jason

BB 8830 syncing problem with Outlook 2007 after Google calendar

Hi
I have a BB 8830 WE that was working fien with Outlook 2007. I recently started syncing with Google calendar and I believe since then I get an error message everytime I am syncing with Oultook 2007: it works fine when it is scrolling through teh contacts but when it reaches calendar items it stops and gives me an error message: BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience.
I tried to repair Outlook 2007 as recommended by Google Calendar but it has not worked.
I woudl appreciat eany help or suggestions.
Thanks
Alfred

http://support.apple.com/kb/HT1692

Error when syncing iPhone with Outlook 2007 since updating iPhone to 1.1.2

Since updating to 1.1.2 I receive this message "OutlookSyncClient has stopped working". I am running Vista Business with Outlook 2007. Prior to updating to 1.1.2 I had no issues. I have tested this running iTunes 7.4.3.1 and 7.5.0.20. My contacts sync with no issues, only my calendar does not work. Has anyone else ran into this issue and have you found a resolution/work around?
Thanks,

Jeff33,
You may find some of the steps in this troubleshooting article will help you out:
http://docs.info.apple.com/article.html?artnum=305845
Hope this helps,
Jennifer B.

Please Help... Sync BB8900 with Outlook 2007 and Vista.

I have trawled the web looking for an answer to this question and can't find any answers, please can somebody help me !!!
I have owned my 8900 Curve for about 2 months and love it, I used to sync it with my old computer running Windows XP and Outlook 2007 and had no problems.Unfortunately that computer died and I have upgraded to a new PC unning Windows Vista, my problem is this... When I try to set up the sync options for my calendar,contacts etc I don't get the option to sync it with Outlook, I only get the option to sync it with
1... ASC II Importer/exporter
2...Yahoo.
I rely heavily on my BB being up to date and without this function may as well go back to my old PDA.
I have tried re-installing Desktop Manager a few times and even downloading older versions of it to see if this fixes my problem, all to no avail.
Please,Please can somebody help.
Thank You In Advance.
Stuart

Hi,
By the "media control" I take it your were referring to the Vizkids Post, suggesting the mediad manager not be installed?
I didn't say that, I agree with it, but I didn't say it.
Stulew99 Wrote:
"Why we should have to do this I have no idea, surely if something is
sold with an application then it should work with the latest operating
system and latest outlook version)."
A friendly tip as this is your first thread, The User who suggested that has 4 more posts than you. He is new to the forum as well.
What worked for his problem, might not work for yours, in this case it wouldn't have affected it at all. When you get stuck or need some
research go to the upper left hand corner where the grey search box is. Type on keyword for your problem, I would put vista outlook 2007
desktop, to start. You will see the history of the problems reading those subjects. You will see green resolution marked on most
Follow those resolved threads and see how it relates to yours, and how it was resolved in the past. Be sure to write your search results in you thread other users can then see what you've tried and found and help you quicker
As you get more experience you will get good use from the Support and Services grey tab at the top of the page.
That's where the link I posted came from. Please take my comments the way they were intended, as helpful advice, OK?
I need some specifics on your Vista OS 32 or 64 bit?What version of desktop manage have you tried, removed reinstalled etc.?
Okay flesh things out a little, you installed desktop manager with full access rights as an administer on Vista,correct?
The installation was error free?
You setup the your email and when you went to configure the synchronization options, you had what options, I know
you didn't have Outlook.
What steps did you try to resolve the problem?
Did you change any settings in Outlook, review the desktop setup in the manual?
How far did you get on article I left you regarding MS Outlook tips?
Ok let me know the detail for those questions,thanks,
Regarding the clean procedure post, The first part of the procedure states:
"To install BlackBerry Desktop Software on a Windows® based computer that
had a previous version of BlackBerry Desktop Software installed,
complete the five tasks outlined below. These tasks should also be
completed if the BlackBerry Desktop Software installation or
uninstallation procedures did not complete successfully."
Going on, it explains and shows how to make sure all the registry entries, program files and remnants , along with file traces
were made In Vista and are completely removed. A lot of desktop manager issues especially in the Vista OS can be traced to old
registrations made by a previous DM installation.
Please let me know what parts are not clear.
Thanks,
Bifocals
http://na.blackberry.com/eng/deliverables/5837/BlackBerry_Desktop_Manager-4.7-US.pdf
Message Edited by Bifocals on 05-12-2009 03:29 PM
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Curve 8520 not syncing OK with OUTLOOK 2007 - Time Zone problems

I have a BB Curve 8520 with OS 5.0.0.136
BB Desktop Manager is Version 7.1.0.33
Desktop PC OS is WINDOWS 7
MS Office OUTLOOK 2007
Time for W7 set to automatic internet update
Time zone for W7/Outlook2007: (-3) Buenos Aires
Time for BB 8520 set to MANUAL (same time as W7 set manually - No network time update)
Manually set BB Time Zone: (-3) Buenos Aires (No auto time zone update)
I do not travel anywhere where I may need automatic time zone change.
The Desktop is set not to sync time from BB with the Desktop PC time.
I set up an appointment in OUTLOOK 2007 at 08:00 hs. When I sync calendar (biderectionally) with the BB, the appointment in BB appears one hour late => 09:00 hs.
If I set an appointment in BB (say 09:00) and sync calendar, it appears in OUTLOOK 2007 one hour ahead (08:00)
If I set BB Time Zone to (-4) Santiago, then both appointment times are the same.
Any clue as to how to solve this strange behavior will be most welcome!
With BB AND DESKTOP PC times equal, and both BB AND DESKTOP PC Time Zone set to the same (say (-3) Buenos Aires), appointment times should be the same in the BB and the Desktop PC.

Morning.
Let's try this. Read through this thread. You probably have a corrupt record somewhere in your calendar.
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=48042&query.id=197058...
Here's the link to setting up advanced logging:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB01451&sliceId=1&docTy...
Thanks for your patience. Let us know how it goes.
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

My 3gs won't sync contacts with outlook 2007

No matter what i try, i can't get my 3gs to sync my contacts with outlook 2007.
Anybody had this problem and figure it out?

What have you tried so far?
Which iOS is your phone running on?
Basic troubleshooting steps.
1) Connect your phone to iTunes; click on your phone's name; Select "sync conatcts with outlook" from the other window.
2) Make sure your outlook is configured to a mail account. If you don't use mail account on outlook, configure it anyhow.

Sync issue with Outlook: Notes and Contacts ok - Calendar stopped syncing

Greetings,
Syncing (via USB cable) between my iPhone 3GS (3.1.2) and Outlook 2003 SP3 (Cal, Contacts, and Notes) has never been an issue until my recent upgrade to iTunes 9.0.2.25. Since then, I noticed that my Calendar was no longer syncing either way. When I hit "Sync", iTunes would indicate that it's going through the motion of syncing calendar but no synchronization of the items take place. Contacts and Notes continue to sync fine. One off behavior is that when I connect my iPhone via USB, I get a pop-up window with "Apple iPhone" header
indicating "Camera connected" with option to pick an app (ie. MS Word) to lauch for this action. Never seen this pop-up. I just cancel out of it.
Few things I did to try to fix the issue, in vain:
1. iTunes->Info->Advanced: forced a "Replace information on this iPhone" - no changes to my calendar
2. iTunes->Edits->Preference->Devices->Reset Sync History - all calendar entries on iPhone are gone
3. "Repair/Reinstall" iTunes by running the install executable
I stopped by the Genius Bar for an appointment related to my battery issue and asked the fellow about my sync issue. He wasn't "aware" of the issue.
Anyone has a suggestion for me to try? Thanks!!!

I tried now several things to resync my data cause it realy s*cks without. I tried to install itunes 9.0.2.25, 9.0.1 and 9.0.0 but nothing helped so far. I also tried to set Outlook 2003 as standard program for mailing (one forum wrote that helps, too) and I tried to find out if something blocks the communication betwen Outlook 2003 and itunes. But nothing could help so far, still no sync.
I find it interesting that when I connect my iphone to my PC an then switch in itunes to the device and the "info" pane where I can setup all my sync data with PIM programs that Outlook still remains there as default synced application. But the subfolder in contacts also the mail accounts that should be synced cannot be seen. The option to force itunes to overwrite the calendar, contacts, notes and mailaccount data on the iphone no matter what can be selected. But when i do the synchronisation all of these options are unmarked again.
Atm I'm thinking of tracing the problem down with Filemon.
Message was edited by: madmaxzwo

Calendar Sync Issue with Outlook 2007 / Exchange

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