Calendar timezone issues

I am currently having an issue with the calendar and timezones.  Back in September I imported in Outlook the schedule for a sports team that I follow.  Even though the team is in the Eastern timezone, Outlook adjusted the start and end times for my timezone, the Atlantic timezone (one hour ahead of Eastern).  I recently had to make a trip out West and through my carrier the times changed in my iPhone.  Low and behold so did the times in my calendar to match the timezone that I was in.  That's great, it all appears as though it is working as designed.  Upon my return however, even though the times and timezones changed, the entries in my calendar are still stuck in the Pacific timezone.  When I try to edit the entry, it shows the correct times.
As you can see below, the start time 16:30, which is correct if I were in the Pacific timezone, the image below that shows the calendar in Edit mode for that event and the times are correct based on the timezone where I live.
Anyone have any thoughts on this?
I have tried removing the calendar from the iPhone, iTunes, and iCloud and resyncing it all.  It just seems that part of the calendar is still stuck in another timezone.

I just solved my own issue after reading the following article http://www.google.com/support/forum/p/Google%20Mobile/thread?tid=3b08ce5d9930069 a&hl=en
I went into Settings | Mail, Contacts, Calendars | I scrolled down to Calendar and noticed that the Time Zone Support was still in Vancouver, even though the Time Zone Support was turned on.  I tapped on the Time Zone button and changed it to the city where I live.
Done deal!

Similar Messages

  • IPhone 5, iCloud calendar reminder issue

    When I use the iCloud calendar on my iPhone 5 and make an event with a reminder set to "on time of event", it will sometimes just beep and flash a notice on lock screen for a few seconds and then the notice disappear from lockscreen.
    Sometimes though, everything works as it should and the notice is still there on lockscreen till I unlock the screen (or the event is over).
    All settings in notice center and mail/calendar is correct.
    When I use google calendar it always works!
    The problem was there from iOS 6.0 and is still there after update to 6.1
    I have been in contact with apple support who couldn't find any help at the moment.
    More people seem to have this according to this site: http://forums.imore.com/ios-6/244349-ios-6-calendar-reminder-issues.html

    Update: The problem occurs when I have connected my iCloud acount with calendar enabled on my iMac.
    It's like the iPhone 5 thinks I have seen the notice on my iMac and therefore removes it from the phone.
    This happens even if my iMac is locked/lockscreen.

  • Iphone 4s calendar alert issue

    I tend to put 2 alerts on my calendar events, one for 1 day before and the second one for 1 hour before (or some other on the day of event).  I have noticed that when I put in the first alert for 1 day before and then enter the second alert for 1 hour before and click done they have somehow been reversed, the first alert is now 1 hour before and the second alert is 1 day before.  I have to click them again and change them to the proper order, this usually take about 3 tries to get them to stay as I want them.  I can them save the event and all is good.  I was at the Apple store and the staff duplicated this issue so I know I'm not the only one experiencing this nuissance.  Has anyone else come across this?  I do hope the upcoming update will fix it.

    Update since Genius visit:
    1) Apple is working on an update
    2) There is no awareness at Apple of this calendar alert issue as a bug, hence it is not being addressed/worked on
    3) Solutions offered by Genius have not resolved this issue.
    Solutions offered by Genius, in order of which to try first:
    1) Delete calendar data from iPhone: Settings>iCloud>Calendars OFF and then restore data from iCloud: Calendars ON
    2) Reset iPhone settings: Settings>General>Reset>Reset all settings
    3) Restore to factory settings: Settings>General>Reset>Erase all content and settings, then restore data from iCloud and in-app backups.
    4) Use another calendar app (seriously)
    Of course, if the bug is actually part of the iOS software (could it be?) then no amount of erasing and restoring data will fix the issue.  I completed the first two options with no change, and am not willing to do the third option because I am not interested in going through the process of backing up, then restoring all my third-party apps.
    My solution: raise awareness of this issue with Apple, so that it can be worked on and fixed.   I have reported it as a bug through Apple's feedback module: http://www.apple.com/feedback/iphone.html and I encourage-- no, ask-- you to do the same, if you are experiencing this issue.  I provided a link to this forum topic to show the variety and detail of problems.
    Are you sick of missing alerts, fiddling endlessly, coming up with workarounds, paying for unreliable software, and not being responded to?  I am.  It's time to rally!

  • How to resolve timezone issue from integrator server

    Hi All,
    For the timezone issue where the midnight time shows differently than other times in studio(timezone issue: midnight time i.e. time with 00:00:00 gets added with 1 extra hour as compared to other rows time .suppose we have 2 rows 1 of them has time as 1st april 9am and 2nd row 2nd april 00:00:00 then in studio 1 row can be seen as 1st april 11am and 2nd one will be 2nd april 3 am.extra 1 hour is added for midnight row) ,I applied the timezone fix of run configuration(Added the argument "-Duser.timezone=UTC" in: Run > Run Configurations > launch-config > Arguments tab > VM arguments) in integrator and it worked fine.
    While running the graphs form clover server I am seeing timezone issue.Does anyone have any idea on how should the timezone issue be fixed if we plan to run the graphs from clover server.
    Thank you so much.
    Regards,
    Amrit

    Amrit,
    See http://docs.oracle.com/cd/E35976_01/integrator.240/eid_integrator_users/toc.htm#Setting%20a%20default%20time%20zone%20for%20incoming%20data for additional options to address the time zone conversion.
    RLJII

  • Blackberry Outlook Calendar Sync Issue

    We recently discovered a outlook calendar sync issue we can add items on the Blackberry and they will show up in Exchange. But you can’t change a calendar item from the Blackberry, e.g. if you create an item on the phone it will show up in Outlook, but if you use the phone to change the date or name of it Outlook will still show the old one.
    We are running BES 4.1
    We are running Exchange 2003
    Exchange and BES are installed and running on different servers
    OS of the server running BES 4.1 is WINDOWS 2003

    Hi, Please do not post duplicate threads.
    see here > http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=37254#M37254
    You are posting your message in device threads meaning normal everyday users are going to read it, if you want advice from administrators, please post it in Blackberry Enterprise Server area.
    You also didn't put what full version of BES you are running! If you are running BPS, i will have it moved to the professional area.
    Thankyou
    If your issue is resolved, put a checkmark in the green box that contains the resolution.
    OR
    If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
    ~Gday from Down Under~

  • Calendar Consistency Issues

    We've begun seeing some calendar consistency issues on iPad devices. We are using an Exchange 2007 "back end", most of the users are using Outlook in cached mode on their desktop, and many will have another mobile device of one type or another. The consistency issues are appointments appearing in Outlook or being accepted in Outlook and not showing up on the iPad device. Every hardware vendor we've spoken with, including Microsoft, and RIM have emphasized the client/device side and implementing "best practives" such as the following:
    -minimizing number of instances of mail clients running against mailbox
    -minimizing delegates
    -having only 1 person notified of appointment
    -avoiding forwarding appointments
    -deleting changed recurring appt's rather than changing them
    -not accepting appointments from mobile device
    -running Outlook in online as opposed to cached mode where possible
    I'm hoping someone out there has found a "silver bullet" that goes beyond the suggestions we've gotten which are listed above. The problem is our high profile users that have the devices don't want to be told it's their behavior that's causing the problem!!!
    I appreciate in advance any ideas.

    Same thing happening on my iMac.  Can't do much on the computer.

  • Calendar alert issue

    Hi all,
    I've got a minor annoying issue. My wife (iPhone 4 with iOS6) and I (iPhone 5 wiht iOS6) share an apple account. On iCloud, we've got two calendars. The first is called "Calendar" which is there for us to put all of our general home stuff (birthdays, vacations, appts, etc) and is intended for both of us to use. I've got a second calendar called "Dan" which is just for me with a bunch of stuff she doesn't care about.
    Here's the issue. In Calendar, she clicked "Calendars" and deselected the "Dan" under "iCloud Calendars". The only other calendar her Calendar app now shows is our default shared calendar. So, anything I put on the "Dan" calendar no longer shows up... yay! HOWEVER, alerts from my "Dan" calendar still appear on her phone. In other words, if I put an event called "test" on JUST my "Dan" calendar with an alert to go off at 1:00, at that time, BOTH of our phones go off and display alerts. The Event still doesn't show up in her calendar though.
    SO, my question is, how can she make it so alerts from "Dan" calendar don't show up on her phone? It's annoying for her, and not cool for me if I want to put in an event that she shouldn't know about.
    Thanks,
    Dan P.

    Update since Genius visit:
    1) Apple is working on an update
    2) There is no awareness at Apple of this calendar alert issue as a bug, hence it is not being addressed/worked on
    3) Solutions offered by Genius have not resolved this issue.
    Solutions offered by Genius, in order of which to try first:
    1) Delete calendar data from iPhone: Settings>iCloud>Calendars OFF and then restore data from iCloud: Calendars ON
    2) Reset iPhone settings: Settings>General>Reset>Reset all settings
    3) Restore to factory settings: Settings>General>Reset>Erase all content and settings, then restore data from iCloud and in-app backups.
    4) Use another calendar app (seriously)
    Of course, if the bug is actually part of the iOS software (could it be?) then no amount of erasing and restoring data will fix the issue.  I completed the first two options with no change, and am not willing to do the third option because I am not interested in going through the process of backing up, then restoring all my third-party apps.
    My solution: raise awareness of this issue with Apple, so that it can be worked on and fixed.   I have reported it as a bug through Apple's feedback module: http://www.apple.com/feedback/iphone.html and I encourage-- no, ask-- you to do the same, if you are experiencing this issue.  I provided a link to this forum topic to show the variety and detail of problems.
    Are you sick of missing alerts, fiddling endlessly, coming up with workarounds, paying for unreliable software, and not being responded to?  I am.  It's time to rally!

  • Since downloading OS 6 for my iPad, my calendar keeps issuing repeated alerts - even though I didn't even initiate one.  Is there a way to stop this from happening?  Thanks for your input !

    Since downloading OS6 for my iPad, the calendar keeps issuing repeated & different alerts for events even when I initiated none.
    Any suggestions as how to stop this will be most appreciated.
    Thank you in advance !

    This is the same issue that has plagued me for years. I always thought that this was a Flash plugin issue, but it does occur on HTML5 as well. A friend of mine verified that this does not occur in Linux, but only on Windows. It would be great to have this fixed, as it's honestly the only thing that's making me use Chrome all the time, as I don't want to have multiple browsers open.

  • Outlook 2011 and mountain lion calendar sync issues... resolved (kinda)

    Okay... I never really post to these boards, but I'm fairly ticked off that OS X keeps tampering with MS Office and it's syncing with iTunes and, ultimately, my iPhone.  Apple support tried to push me onto the iCloud, but I'm not going to use that crappy feature. After many hours of trying to fix the calendar sync issue with MS Office 2011, I found a workaround:
    1.  Get the apple reminders set up to recognize the OS X Calendar program.
    2.  Confirm that your Outlook calendar data is recognized in the OS X Calendar program (it was always there for me)
    3.  Install MS Office 2008 (Entourage) --- You don't have to use it, but the older program still syncs with Mountain Lion.
    4.  Sync your iphone with itunes and ensure that your Calendars are erased (uncheck the Calendar sync box).
    5.  Click on the "Replace Information on this iPhone) for Calendars.
    6.  Re-sync the iPhone with iTunes.
    7.  The data should go up with no problem.
    IF you are still having problems...
    1.  go to OS X "Calendar" and Add a new calendar called "Home".
    2.  move the Outlook data to the Home calendar (just drag and drop).
    3.  Repeat steps 4-7 above.
    Since I've done these changes, everything directly syncs.
    Hope this helps, and don't lose faith.  MS will come up with some type of patch.

    Outlook 2011 is not compatible with iCloud, it won't work and your 'workaround' may affect iCloud clients on the same account.
    Don't use 2011.

  • Intermittent iphone activesync calendar/mail issues

    We are experiencing intermittent activesync calendar/email issues that are causing many of our iPhone users to miss meetings and have major trouble scheduling events from the iPhone. The main problem is that most of the time everything works perfectly until suddenly you realize that you missed a meeting or that your email is suddenly out of sync and you have no idea how long it has be like that.
    I have found several band aid "solutions" to temporarily resolve the issues:
    http://blog.fosketts.net/2008/07/10/how-to-set-up-iphone-exchange-activesync/
    http://blog.hltechsolutions.com/2008/07/iphone-activesync-calendar_24.html
    We are using iPhone Firmware 3.0 and higher on all iPhones on a Exch 2007 server
    We need a really solution for this ASAP

    I am on version 3.1.2 and am having many problems with ActiveSync. It often says connection to server cannot be established and prompts me for my password multiple times a day. I have checked with other iPhone users in the organization and many do not have problems. I have tried changing my password, deleting the ActiveSync profile and recreating, and restoring the iPhone. I am getting quite frustrated as are my IT peers as they have to unlock my Windows account every few hours. I need help please!
    This behavior seems to have started when I upgraded to 3.1.2. Before that I never had any problems.

  • Convergence 2 Timezone in calendar properties issue

    Hi. I'm using Convergence 2 with patch 1 so when i set default timezone in options tab on calendar genteral to Asia Bangkok and check calendar properties in Calendar tab. It's turn into America Denver but in Directory server user profile icsTimezone and sunUCTimeZone has set to Asia/Bangkok. I'm not sure is it a bug or not. Anybody got this issue? I'm need help. thanks
    Edited by: user10510959 on Apr 4, 2011 8:45 PM
    Edited by: user10510959 on Apr 4, 2011 8:46 PM

    Sorry it isn't a software bug. Course of when calendar 6.3 create new user's calendar DB it will set timezone in calendar DB by timezone config in ics.conf file for the first time. After i edited ics.conf to change timezone parameter then delete user's calendar DB. It' fine now after new create.

  • JDK 1.5 and TimeZone/sun.util.calendar.ZoneInfo issue

    Hi -
    I am working on a client/server application. The server code is being ported to JDK 1.5, but we need to support clients that are still running JDK 1.3. One of the issues we are facing is that the defaultTimeZone
    in JDK 1.5 has been changed to sun.util.calendar.ZoneInfo whereas
    the default in 1.3 is SimpleTimeZone.
    Does any one have an idea of how to convert an object that is of
    type sun.util.calendar.ZoneInfo to SimpleTimeZone?
    Many thanks for any inputs.

    http://forum.java.sun.com/thread.jspa?threadID=678742&messageID=3959360#3959360

  • Bug In Java 5 Date/Calendar Timezone Implementation (possibly 6 also)

    Hey All,
    Really been scratching my head over a date issue I've observed for a while now in relation to TimeZone handling in java.
    It first manifested itself as strange behaviour in my Default TimeZone "Europe/Dublin" (ie. GMT with DST)
    e.g:
    System.setProperty("user.timezone", "Europe/Dublin");
    Date epoch=new Date(0);
    System.out.println("Epoch:"+epoch);
    yields:
    Epoch:Thu Jan 01 01:00:00 GMT 1970
    1AM (BUG???????)
    If I set the TZone above to GMT it outputs correctly as
    Epoch:Thu Jan 01 00:00:00 GMT 1970
    As there is no offset from GMT I can only think that DST is being handled incorrectly around the epoch. (even though it is not in DST on Jan 1st)
    So I wrote the following test using calendars to test my theory.
              System.setProperty("user.timezone", "UTC");
              Calendar test=Calendar.getInstance(); //will use the user.timezone
              Calendar test2=Calendar.getInstance(TimeZone.getTimeZone("Europe/Dublin"));
              for (int year=1965;(year<=1975);year++){
                   test.clear();test2.clear();
                   test.set(year, 0, 1, 0, 0, 0);
                   test2.set(year, 0, 1, 0, 0, 0);
                   System.out.println("UTC:"+ test.getTime()+ " --- EU/Dub:"+test2.getTime());
    Which yields the following interestingly inconsistent output (BUG?????)
    UTC:Fri Jan 01 00:00:00 UTC 1965 --- EU/Dub:Fri Jan 01 00:00:00 UTC 1965
    UTC:Sat Jan 01 00:00:00 UTC 1966 --- EU/Dub:Sat Jan 01 00:00:00 UTC 1966
    UTC:Sun Jan 01 00:00:00 UTC 1967 --- EU/Dub:Sun Jan 01 00:00:00 UTC 1967
    UTC:Mon Jan 01 00:00:00 UTC 1968 --- EU/Dub:Mon Jan 01 00:00:00 UTC 1968
    UTC:Wed Jan 01 00:00:00 UTC 1969 --- EU/Dub:Tue Dec 31 23:00:00 UTC 1968
    UTC:Thu Jan 01 00:00:00 UTC 1970 --- EU/Dub:Wed Dec 31 23:00:00 UTC 1969
    UTC:Fri Jan 01 00:00:00 UTC 1971 --- EU/Dub:Thu Dec 31 23:00:00 UTC 1970
    UTC:Sat Jan 01 00:00:00 UTC 1972 --- EU/Dub:Sat Jan 01 00:00:00 UTC 1972
    UTC:Mon Jan 01 00:00:00 UTC 1973 --- EU/Dub:Mon Jan 01 00:00:00 UTC 1973
    UTC:Tue Jan 01 00:00:00 UTC 1974 --- EU/Dub:Tue Jan 01 00:00:00 UTC 1974
    UTC:Wed Jan 01 00:00:00 UTC 1975 --- EU/Dub:Wed Jan 01 00:00:00 UTC 1975
    Strange - ehh? 1969->1971 all have issues with the Jan 1st date!!!!
    In fact theres issues for every day that DST is not in operation on these years... (BUG????)
    I'm part of a project that will be handling data from all Timezones and as such we have chosen
    to use UTC as our server time. We are now quite concerned what other bugs/strange behaviours
    lurk beneath the surface of the java implementation.
    Note we have tested various JDK's and they seem to be consistently inconsistent!
    If anyone can confrim this bug/issue or shed any light it would be most appreciated,
    G.

    miniman wrote:
    As there is no offset from GMT I can only think that DST is being handled incorrectly around the epoch. (even though it is not in DST on Jan 1st)Well, in the UK, DST was in effect on 1970 Jan 01. I wouldn't be surprised to find that the same applied in Ireland.

  • Modifying Calendar.DAY_OF_WEEK issue

    Hi,
    I'm trying to get a report to run so that it gets data for the previous "business day" (M-F). So if a user comes in on Monday, he would get a report for Friday. However, I'm running into an issue where I do the following (after I already get the Calendar object set to the Locale.US, and EST TimeZone):
    calendar.add(Calendar.DAY_OF_MONTH, -1);
    System.out.println(calendar.get(Calendar.DAY_OF_WEEK));
    // check for Saturday/Sunday
    if(calendar.get(Calendar.DAY_OF_WEEK) == 1)
      calendar.add(Calendar.DAY_OF_MONTH, -2); // FRIDAY
    if(calendar.get(Calendar.DAY_OF_WEEK) == 7)
      calendar.add(Calendar.DAY_OF_MONTH, -1); // FRIDAY
    System.out.println(calendar.get(Calendar.DAY_OF_WEEK));
    // WRONG DAY OF WEEK - I get a 3 not a 1 after the first .add() methodSo I'm not sure why it's acting strange, I still get the correct date (14) after the first .add but I'm kinda lost as to why the other comparisons do not work.
    Thanks in advance,
    Lior

    Reply, I'm not sure why this is happening again, but I'm running the program (my system date is working fine and I'm getting the right date when I print out the getTime() method) and getting the wrong day of the week:
    public class CalendarTest {
      public static void main(String[] args) {
         Calendar now = Calendar.getInstance();
         switch (Calendar.DAY_OF_WEEK) {
              case Calendar.MONDAY:
                   System.out.println("MONDAY"); break;           
              case Calendar.TUESDAY:
                   System.out.println("TUESDAY"); break;           
              case Calendar.WEDNESDAY:
                   System.out.println("WEDNESDAY"); break;           
              case Calendar.THURSDAY:
                   System.out.println("THURSDAY"); break;           
              case Calendar.FRIDAY:
                   System.out.println("FRIDAY"); break;           
              case Calendar.SATURDAY:
                   System.out.println("SATURDAY"); break;           
              case Calendar.SUNDAY:
                   System.out.println("SUNDAY"); break;
              default: break;      
      } // end main
    }I'm getting SATURDAY when running this test program. Why is this happening? I'm not sure at all.
    Thanks

  • Itunes/Outlook Calendar Syncing Issue - UTF-8 Flavor

    I have had the usual and much discussed issue of outlook calendar does not sync with iTunes. The recommendations have been to remove iTunes and re-install, even blow away all the configuration files as well, and it even worked for me once. But not this time.
    I was running Windows XP, and all of a sudden the Outlook 2007 calendar just stopped syncing. I upgraded from XP to 8.1, and that was not fun, but inevitable, and still didn’t correct the problem. Now, if you never upgraded from XP to 8.1 – you can’t – at least it is not a direct flight. First, you have to upgrade from XP to 8.0, then from 8.0 to 8.1, and there is no upgrade in place from XP to 8.0. So what does an upgrade in place mean? Your applications and profiles are not carried over. Just your data (if you ask nicely) is carried over – but all applications have to be re-installed from scratch, and reactivated if there was license activation.
    So, forget about re-install of iTunes, I changed OS, reinstalled iTunes and Office 2007 from scratch. And still had the syncing problem. So, I wasn’t getting off easy.
    In searching, I found some debugging stuff which I tried, as follows to turn on logging:
    So, I ran the following:
    cd C:\Program Files\Common Files\Apple\Apple Application Support\
    defaults write com.apple.Outlook.client.exe ShouldLog YES
    defaults write -globalDomain SyncServicesLogEverything YES
    defaults write -globalDomain SyncServicesLogPersonalInfo YES
    And this turned on a lot of tracing. The tracing helped me understand what was going on under the covers, But I am not sure I was getting enough of the information that I needed to really zero in on the bad record.
    Now, I will pause and provide some observation of my specific Sync.
    An iTunes Sync on a Windows machine when using Microsoft Office and Internet Explorer is selected on the INFO tab of the page for the device.
    Selections include Contacts, Calendars, Bookmarks and Notes.
    One of the programs involved with Outlook Synchronization is: com.apple.Outlook.client.exe
    The program is called when Outlook data needs to be accessed, and is used for contacts, calendar and notes when those items are paired between the iDevice and Outlook. Bookmarks are usually paired with the browser, for example IE.
    During the sync operation, each of these are sync’d separately, that is why if you follow the sync actions, iTunes will reflecting what is being synced at the moment, for example “syncing contacts”.
    When syncing the calendar, and iTunes is running a slow sync, it reads the Outlook calendar using the com.apple.Outlook.client.exe and does processing of the recursion and time zone information.
    For example, for recurrence:
    [5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Setting recurrence data <04300430 0d200200 000000ae 06000c00 00000000 00000400 00002120 0000e703 00000000 00000000 00000000 0000a0e7 980cc016 d10c0630 00000830 00000000 0000a005 00000000 00000000 00000000>
    [5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] 0 recurrence exceptions
    [5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Reading the Extended Exception Info (i.e. Unicode data)
    [5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Done making compatible recurrence
    For example, for timezone:
    [5484 @ Tue Jul 01 10:30:43 2014] [YSLog com.apple.Outlook.client.exe] Could not create a time zone from outlook name, tried using name (GMT-05:00) Eastern Time (US & Canada)
    Then the calendar entries are pushed, for example:
    ca965dbc4717d9488fafc9266f1f829304082700 =     {
            "all
    day" = 1;
            calendar
    =         (
                ca965dbc4717d9488fafc9266f1f829382800000
    "com.apple.outlook.freebusy" = Free;
    "com.apple.syncservices.RecordEntityName" = "com.apple.calendars.Event";
            "end date" = "2020-05-11 12:00:00 +0000";
            location = "United States";
            "start date" = "2020-05-10 12:00:00 +0000";
            summary = "Mother's Day";
    So, my SYNC fails, and I crash and burn with:
    [5484 @ Tue Jul 01 10:41:22 2014] [_ISDVLog com.apple.Outlook.client.exe] SyncServices assertion failure (nil != strUTF8) in [(null) (null)], SDLogging.m:641 could not obtain UTF-8 flavor of formatted string
    [5484 @ Tue Jul 01 10:41:23 2014] [YSLog com.apple.Outlook.client.exe] objcMain caught an exception:
    name      
    NSInternalInconsistencyException
    reason     : [(null)
    (null)]: could not obtain UTF-8 flavor of formatted string
    user info  : (null)
    call stack : (
    Now I’m back. So, during the extract and push of the outlook calendar entries, iTunes is building formatted strings. Now, Unicode is usually 16 bit (2 characters) Unicode, sometimes called double byte code. UTF-8 is single byte, so realize you can’t squeeze 16 bits into a 8 bit byte. However, you could if the Unicode string only contained characters that were valid for the UTF-8 character set. My interpretation of the error message above was that somewhere a formatted character string contained a “non-UTF-8” character and raised the assertion. Now, my issue with the excessive detailing from the logs was that – at least with the logging parameters I had turned on – I couldn’t figure out which calendar entry caused the exception to be thrown.
    First instinct was  that the last calendar entry in the trace was the culprit, so I deleted that calendar entry, ran again, the sync went up to the previous entry, and threw the exception. This gives me two theories: Either the sync was processing the next entry – which wasn’t printed in the trace yet – and failed, or the sync was going back to previous records – like reviewing the buffer. In either case, the trace wasn’t helping and it was all theories.
    Now what? What has everyone been saying? Issues with recurrence. And in the trace, as you see above as an example, “0 recurrence exceptions”, “reading the extended exception info (i.e. Unicode data)”.
    Now, I have no clue what that means. My initial guess was that recurrence exceptions (I had non-zeros on some) was an error. But further research I realized what it could mean was that these were situations where there were recurrence exceptions. What is a recurrence exception? Suppose I want to schedule a meeting on the 4th day of the month, for every month of the year. Well, except maybe July 4th, because it is a holiday and the office is closed. I would send the meeting invite, and then a cancellation for the July 4th. (I hear there is no simple way to do this). I now have an exception because I broke the recurrence chain. Other forms of exceptions is if I keep changing the location, or the body of the invite – e.g. every month I update the agenda, but only for one recurrence, not the entire series.
    So, keep in mind,  that if the issue is conversion to a UTF-8 character, and it is failing, then uninstall/reinstall of anything is not going to help if the real issue at hand is the data in Outlook and is not a coding or configuration issue. Now, sometimes it is an issue, but you need to see why the syncserver tasks are failing, and may fail due to other reasons including other data issues.
    So, what did I do? Well IO have 15K calendar entries, which, was taking an hour or two to slow sync (I call it a slow dance) and I was,spending days (maybe a couple of weeks) trying to fix this – and frustration was on the high end.
    I removed some of my older recurrences, and changed others from never expire to like 25 maximum occurrences. No idea which one worked, or even if it was a coincidence. However, the UTF-8 error went away, and then I moved to the next issue.
    Now, before we get there, with outlook 2007 finding recurrences is not difficult. Go into the calendar, and select appointment or list view (Outlook 2013 list view works ok). You can then sort on the recurrence column and see which (if any) items gave a recurrence pattern. Now maybe someone can figure out specific BAD calendar items that are throwing the exception to give us a better idea of what to look for and then report it so we can do further research.
    Now, once we can get the issue out of the way, stop iTunes from throwing an exception, we are not 100% done yet. By this time what is in Outlook and on the iDevice is out of sync. We need to get that message to popup asking us if we want to merge the data between the iDevice and Outlook. This can be important if you don’t want to lose data. My issue is that with iTunes 11.2.2 for some reason won’t do it, i.e. when I select “reset sync history” it doesn’t work. At that point I was forced to rename my iTunesprefs, the syncserver folder, and a few other folders. In this case, for Windows 7 and later, the folders in “Apple Computer” of both the local and roaming paths, and I had to cancel running tasks that had those folders open. One way or another, you want the iTunes message asking if you want to merge the folders.
    What can you do to help?
    Report success or failures using the information above
    Report if you are getting the same UTF-8 message, or if you are seeing other exceptions
    Report specific cases of calendar entries that you find that you have isolated to be throwing an exception
    Report any other logging/tracing parameters that you may find. It looks like you can turn on “ShouldLog” using the defaults.exe command for other tasks that iTunes runs.
    This syncing issue has been going on for years, under different iTunes versions, there has to be something going on and an easier way to troubleshoot this problem. I wish I had the time, but right now I fixed the problem I had and was able to resync my Outlook with my two iPads and iPhone.
    The only issue I have left at the moment is the message “the ipad xxx cannot be synced. An unknown error occurred (-54). – despite this error message, I am syncing, but the message is distracting and annoying.

    Yes - both have time zone support and are set to London/GMT
    The most recent of these aberrations was not even crossing a DST change - just a simple recurring event (which I've manually changed to single events by copy/paste).
    I just tried a new one which goes back 1 hr 27 Oct - when UK clocks go back. As it's a dummy apt I'll leave it and see if if goes back to the correct time on 27 Oct! In the meantime, I can't afford for my appts to get screwed up so will continue to do them manually!
    Thanks for your input.

Maybe you are looking for