Calender; marts 2013 is crashing!
After last Update is marts 2013 slutning Down Thue Calender every time, all other months are working without problems... I know off otters without same problems... What do I do??
Try removing any all-day events from the calendar for the 1st April 2013 e.g. if you are syncing the calendar from somewhere else (e.g. Outlook on a PC or iCal/Calendar on a Mac) then change it to a timed event instead of all-day (if you don't sync your calendar from anywhere then try going into list view, go to 1st April and change any 'all day' events to times e.g. change Easter Monday to start at something like 4am) - it seems that there is a problem with all day events on that date which is when the clocks change due to daylight saving on the day before.
Similar Messages
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2013 word crashes when "save as" .Word freezes "not responding after a few minutes.
2013 word crashes when using the "save as" command. It does save the document but crashes. After working for 3 minutes or so on a document the programme will stop running with the screen frozen. Have to use the windows task manager to close.
Any ideas? Very disappointed as I have already also spent a day trying to get outlook to work using all the advice on these forums. Just not impressed. I'm I going to have the same issues with excel?Hi,
In regarding of the issue, it may be caused some reason, let's try to narrow down the root cause with the following methods:
1.Try disable all the add-ins to see if this behavior could be caused by the 3rd-party add-ins, if this behavior won't occur with all the add-ins disabled, we can enable them one by one to find out which one might cause the issue.
2.Try repair your Office as a quick fix
3.Try start Word in
safe mode to see if this behavior will still occur, if this behaivor won't occur in safe mode, the behavior might be caused by certain items that are loaded with Word.
4.Try configure Windows in
clean boot mode to check if this behavior could be caused by the 3rd-party services, if this behavior won't occur in clean boot mode, try follow the instructions in the
How to determine what is causing the problem by performing a clean boot section in the following support article:
http://support.microsoft.com/kb/929135
Here is a similar issue:
http://social.technet.microsoft.com/Forums/en-US/0d2ed46c-ba1c-4107-9651-9ff97d583720/microsoft-word-2007-freezes-when-saving?forum=word
We could try to Delete the Word Data registry subkey to test.please try follow the instructions in the following support article:
http://support.microsoft.com/kb/921541
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Word\Data
Note: Backup your registry key before you modified.
Regards,
George Zhao
TechNet Community Support -
Ever since I downloaded the Acrobat Pro 11.0.09, the PDF Maker has not worked, but instead causes MS Word 2013 to crash. I cannot find the cause or the solution.
forumnotifierOK I will try to elaborate this time with pictures so it is clear what I am asking and what the issue I am facing is.
The specific option I want to be able to use from within the Adobe Acrobat Pro user interface is
File\Create\Batch Create Multiple Files
When I select that menu item a floating tool bar thing pops up that I can drag and drop files onto.
If I drag excel or powerpoint documents onto it and press OK it converts them fine. If I drag MS word documents into it the documents appear in the list but when I click OK it says no files processed.
In the process of troubleshooting I also tried using the Add Files button. That is when I discovered that MS word documents (*.doc, *.docx) are not showing up in the list of supported file types.
The same thing happens when I try converting a single file using the File\Create\Create PDF From File menu item. Just like above the MS word documents do not show up in the list of supported file types.
Looking in my registry entries as suggested by the article linked to by one of the posters above I can see both *.doc and *.docx types registered in the correct place.
Unless I can use the batch convert command as intended by the time my trial period runs out in 13 days I cannot justify buying this software. If converting the documents one at a time was acceptable I would just use Save As PDF from within MS Word which works just fine. I need the batch convert function so I can convert my whole library of word documents to PDF at once.
Any further assistance greatly appreciated!
Regards,
Gray -
My MacBook Pro (Late 2013) keeps crashing
My MacBook Pro (Late 2013) keeps crashing. When I open up console, it tells me this:
Process: Finder [192]
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier: com.apple.finder
Version: 10.9.1 (10.9.1)
Build Info: Finder_FE-885001001000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [173]
Responsible: Finder [192]
User ID: 501
Date/Time: 2014-01-31 16:00:46.110 -0500
OS Version: Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: 60F199E6-5D18-67E9-E733-AFC6453D5EB2
Sleep/Wake UUID: FB6D3F69-DB0E-430C-8EED-55B4B1C9FF5B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000048
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x48:
-->
__TEXT 000000010c570000-000000010ca37000 [ 4892K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.FinderKit 0x00007fff92742335 TNodeResolver::ResolveNode(TFENode const&, bool, bool, bool, unsigned long long, TAliasResolutionCallback*, TFENode&) + 43
1 com.apple.FinderKit 0x00007fff92742d3f TNodeResolver::GetTargetForAlias(TFENode const&, bool, bool, TAliasResolutionCallback*, TFENode&) + 53
2 com.apple.FinderKit 0x00007fff92603abb TFENode::GetOpenNodeAsync(bool, TAliasResolutionCallback*) const + 35
3 com.apple.FinderKit 0x00007fff926b3ef4 -[FINode(FINodeAdditions) feNodeFollowingAliasChainAsyncWithTarget:allowInteraction:] + 88
4 com.apple.finder 0x000000010c67197e 0x10c570000 + 1055102
5 com.apple.finder 0x000000010c67180c 0x10c570000 + 1054732
6 com.apple.finder 0x000000010c671779 0x10c570000 + 1054585
7 com.apple.finder 0x000000010c66eb1c 0x10c570000 + 1043228
8 com.apple.finder 0x000000010c66e9c0 0x10c570000 + 1042880
9 com.apple.finder 0x000000010c863cd6 0x10c570000 + 3095766
10 com.apple.AppKit 0x00007fff8ef4a3d0 -[NSApplication sendAction:to:from:] + 327
11 com.apple.AppKit 0x00007fff8ef4a24e -[NSControl sendAction:to:] + 86
12 com.apple.AppKit 0x00007fff8ef4a187 -[NSTableView _sendAction:to:row:column:] + 94
13 com.apple.AppKit 0x00007fff8ef47968 -[NSTableView mouseDown:] + 6640
14 com.apple.AppKit 0x00007fff8f06974e -[NSBrowserTableView mouseDown:] + 200
15 com.apple.finder 0x000000010c8614d3 0x10c570000 + 3085523
16 com.apple.AppKit 0x00007fff8ef30d08 -[NSWindow sendEvent:] + 11296
17 com.apple.AppKit 0x00007fff8eecf744 -[NSApplication sendEvent:] + 2021
18 com.apple.finder 0x000000010c5948e5 0x10c570000 + 149733
19 com.apple.AppKit 0x00007fff8ed1fa29 -[NSApplication run] + 646
20 com.apple.AppKit 0x00007fff8ed0a803 NSApplicationMain + 940
21 com.apple.finder 0x000000010c5764dc 0x10c570000 + 25820
22 libdyld.dylib 0x00007fff8ec8d5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff92c20662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9547543d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff95475152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff92c1ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92c1ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff9555f315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff9555e939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff9555e275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8eecc1ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff92c1ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92c1ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff9555f315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff9555e939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff9555e275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff95b7a907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff95b7a70b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff92c1f9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff955aad43 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 17:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff92c1ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92c1ad18 mach_msg + 64
2 com.apple.QuartzCore 0x00007fff9758a3b7 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x00007fff9758a2ed thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00006000000bc8c0 rbx: 0x00007fff5368f120 rcx: 0x0000000000000001 rdx: 0x0000000000000001
rdi: 0x00007fff5368f0c0 rsi: 0x00007fff5368f0e0 rbp: 0x00007fff5368f090 rsp: 0x00007fff5368f020
r8: 0x0000000000000000 r9: 0x00000000000186a0 r10: 0x00007febeb0b8ed0 r11: 0x00007fff7dfe1408
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00007fff5368f0e0 r15: 0x0000000000000001
rip: 0x00007fff92742335 rfl: 0x0000000000010202 cr2: 0x0000000000000048
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10c570000 - 0x10ca36ff9 com.apple.finder (10.9.1 - 10.9.1) <11B684EA-2511-3F08-80EA-E48B817B56B1> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x10cd82000 - 0x10cd89ff7 com.apple.SyncedDefaults (1.3 - 91.30) <95F4F689-5C66-3D3D-B42A-F5F833D4AFFC> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
0x10cde5000 - 0x10cde5feb +cl_kernels (???) <15E1DF3B-20BF-488A-A2D9-B56E45186525> cl_kernels
0x10e736000 - 0x10e749fff +com.evenflow.dropbox.dropboxbundle (3.5 - 1) <337C02BC-A575-F2D0-6309-DB1FACD83173> /Library/DropboxHelperTools/*/DropboxBundle.bundle/Contents/MacOS/DropboxBundle
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0x7fff9196b000 - 0x7fff91a4afff libcrypto.0.9.8.dylib (50) <09DCEDDF-2892-32B8-B689-CBE31A549F2B> /usr/lib/libcrypto.0.9.8.dylib
0x7fff91a4e000 - 0x7fff91a95fff libFontRegistry.dylib (127) <401FA61F-4276-3296-9BFF-EC6EA7D7EDDE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff91aa0000 - 0x7fff91ad1ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x7fff91ad2000 - 0x7fff91af6ff7 libJPEG.dylib (1038) <F62F35B6-B350-3DF7-8815-5BECE32EBFCD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff91b35000 - 0x7fff91b39fff com.apple.ServerInformation (2.0 - 1) <90C617E6-2BA9-3E5C-888F-F154197A5215> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff91b3a000 - 0x7fff91b46ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff91b47000 - 0x7fff91b62ff7 libPng.dylib (1038) <08A42D4F-0320-3481-BD85-AFD95554F9DD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff91b63000 - 0x7fff91d10f27 libobjc.A.dylib (551.1) <F21C5742-7B9C-31F1-BBAE-1717BC6C2F1B> /usr/lib/libobjc.A.dylib
0x7fff91d11000 - 0x7fff92144ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <30FD8146-D6EB-3588-A7E5-ADC3110B3DCC> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff92145000 - 0x7fff92149ff7 libGIF.dylib (1038) <F0B66751-0D4A-33B7-91C9-51B937B4D6D0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff9214a000 - 0x7fff9214ffff libmacho.dylib (845) <B2BE3C25-CF1F-309B-AB99-1F0B54621445> /usr/lib/system/libmacho.dylib
0x7fff921f9000 - 0x7fff92207fff com.apple.CommerceCore (1.0 - 42) <398E733A-C4F6-3ECF-805C-A4887C16679E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff92208000 - 0x7fff9226efff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <977C796D-E8D7-3378-A76A-2E71A65DF389> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff9226f000 - 0x7fff9226ffff com.apple.quartzframework (1.5 - 1.5) <F66337F6-CC0A-3008-BB23-080282E917C9> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff92270000 - 0x7fff9258cff7 com.apple.MediaToolbox (1.0 - 1273.35) <BCB2CC0E-DC2C-30A6-8EA2-C10A7358B2E0> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff9258d000 - 0x7fff92596ffb libCGInterfaces.dylib (271) <357D2106-CA33-3A5C-9AD8-7AAD2EF1BC2D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/Resources/libCGInterfaces.dylib
0x7fff925ab000 - 0x7fff92906fff com.apple.FinderKit (1.2.1 - 1.2.1) <C105D65B-AA3D-37A3-9437-621637E71B66> /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/FinderKit
0x7fff92907000 - 0x7fff9291aff7 com.apple.AppContainer (3.0 - 1) <497B2BE8-D791-3C96-9ED6-3CEC08A3F728> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff9291b000 - 0x7fff92927fff com.apple.Collaboration (71 - 71) <11A04EB2-A762-3E46-90D7-06C8A29D2307> /System/Library/Frameworks/Collaboration.framework/Versions/A/Collaboration
0x7fff92929000 - 0x7fff929b5ff7 com.apple.ink.framework (10.9 - 207) <96A56EAC-B4AC-3C9A-8C40-64E6196753CC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff929bc000 - 0x7fff929f5ff7 com.apple.QD (3.50 - 298) <5343278D-47B7-3AF2-9B4B-4B8B0F942CD1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff929f6000 - 0x7fff92a44fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff92a45000 - 0x7fff92a4dff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <A816D8B1-6B7B-3E5B-9FAE-CBDA70192E7E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff92a4e000 - 0x7fff92c09ff6 com.apple.GeoServices (1.0 - 702.14.9) <C9D60F6F-FBDF-3F32-B0C5-E92265E99AA3> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff92c0a000 - 0x7fff92c26ff7 libsystem_kernel.dylib (2422.75.4) <F5C190DA-A845-3ADE-9B50-161A881BC136> /usr/lib/system/libsystem_kernel.dylib
0x7fff92c27000 - 0x7fff935431bf com.apple.CoreGraphics (1.600.0 - 599.7) <013A0B45-B8A4-3159-83C3-5A36CDB4F2C7> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff93571000 - 0x7fff936dfff7 libBLAS.dylib (1094.5) <D862E2B7-91FA-3704-8F62-C1B65D381A84> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff936e0000 - 0x7fff93715ffc com.apple.LDAPFramework (2.4.28 - 194.5) <67FA34C6-BDAD-3B99-B661-532C4C90AD8C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff9376a000 - 0x7fff9395aff5 com.apple.WebKit2 (9537 - 9537.73.11) <862C7812-F2AA-34AE-A65D-4A1FD1DFCDE5> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff9395b000 - 0x7fff93a42ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff93aed000 - 0x7fff93b25ff7 com.apple.RemoteViewServices (2.0 - 94) <B17FAA76-61DB-33D0-90B7-4117A72A2B28> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff93b26000 - 0x7fff93b86fff com.apple.ISSupport (1.9.9 - 57) <87137CF3-FE6A-3345-A2EC-95D73A15CC3A> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff93b87000 - 0x7fff93b91fff libcommonCrypto.dylib (60049) <79B8E80F-E596-3302-8243-EC479B9546CA> /usr/lib/system/libcommonCrypto.dylib
0x7fff93b92000 - 0x7fff93c81fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff93c82000 - 0x7fff93d45ff7 com.apple.backup.framework (1.5.1 - 1.5.1) <A24B44C8-0E36-33A6-8F68-681E0AE7DC8A> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff94119000 - 0x7fff94123ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <5A4F0BFC-6233-3909-BEC0-C604BA0D247C> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff94124000 - 0x7fff94127ffa libCGXType.A.dylib (599.7) <2FC9C2BC-B5C5-3C27-93F9-51C6C4512E9D> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff94128000 - 0x7fff94129ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff9412a000 - 0x7fff9412affd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff9412b000 - 0x7fff942b8ff7 GLEngine (9.3.1) <2B6F0445-1B2F-366F-9FAE-63AF43C79DD8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff942b9000 - 0x7fff942e1ffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff942e2000 - 0x7fff942e8fff com.apple.AddressBook.ContactsFoundation (8.0 - 1365) <0E9EBCB6-7ACF-3983-AFCF-83F3392323C1> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff942e9000 - 0x7fff942f2ff7 libcldcpuengine.dylib (2.3.58) <4CECF185-62A1-3B36-B7D8-A1382C531F3E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x7fff942f3000 - 0x7fff942feff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <F8566D1F-450F-3571-911F-75C68E45919F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff942ff000 - 0x7fff9438afff libCoreStorage.dylib (380) <D431A980-5CEF-32DA-8955-EC34B3DA64D9> /usr/lib/libCoreStorage.dylib
0x7fff9438b000 - 0x7fff943bafd2 libsystem_m.dylib (3047.16) <9D96AACD-5870-3A5C-B849-7F9C0F6EBB09> /usr/lib/system/libsystem_m.dylib
0x7fff943bb000 - 0x7fff943e4fff com.apple.DictionaryServices (1.2 - 208) <A4E4EA9E-08A1-3F77-8B57-A5A1ADD70B52> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff94417000 - 0x7fff9445cff7 libcurl.4.dylib (78) <A34867CA-FA29-33CB-83DC-1D13A1F0EEDE> /usr/lib/libcurl.4.dylib
0x7fff9445d000 - 0x7fff944c7ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff944c8000 - 0x7fff94527fff com.apple.framework.CoreWLAN (4.0 - 400.45.1) <775F9444-8059-30A2-8058-7F7ACD68CCF1> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff94528000 - 0x7fff94543ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff94544000 - 0x7fff9455bffa libAVFAudio.dylib (32.2) <C77A6482-46FA-3A17-B357-BBEA380B4E6C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff9455c000 - 0x7fff9459aff7 libGLImage.dylib (9.3.1) <B256429B-16DA-380C-907C-FDEA06DE8BA8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff9459b000 - 0x7fff945e6fff com.apple.ImageCaptureCore (5.0 - 5.0) <605A78DB-E529-3E36-9667-A7E9973198B6> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff945e7000 - 0x7fff945f4ff4 com.apple.Librarian (1.2 - 1) <2F677B44-BCA3-313B-881E-EE322E865100> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff945f5000 - 0x7fff945fafff com.apple.DiskArbitration (2.6 - 2.6) <AE84088D-C061-304C-B205-C9F56ECD23C7> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff945fb000 - 0x7fff946e9fff libJP2.dylib (1038) <1DC18933-53D6-335A-AA84-0366C9ACDFD8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff946ea000 - 0x7fff94716fff com.apple.CoreServicesInternal (184.8 - 184.8) <651F4E1B-339B-3ED6-8F38-B03D0D2E5D04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff9472a000 - 0x7fff94733fff com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff94e84000 - 0x7fff94f01ff7 com.apple.iLifeMediaBrowser (2.8.0 - 637) <63233969-FF17-3EFC-8CF5-95E117F56DCB> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x7fff94f02000 - 0x7fff94ff3ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff94ff4000 - 0x7fff95002fff com.apple.opengl (9.3.1 - 9.3.1) <EEE2EBC1-866C-3947-9D03-B8339E948D77> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff95003000 - 0x7fff9500bfff libsystem_dnssd.dylib (522.1.11) <AEA21060-EFAA-3C63-8D53-CB22EE8B507C> /usr/lib/system/libsystem_dnssd.dylib
0x7fff9500c000 - 0x7fff95019ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff9501a000 - 0x7fff9506bff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <EAC1821B-CD20-30E3-BF95-C1839CA97BF7> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff9506c000 - 0x7fff9506ffff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff95175000 - 0x7fff9532dff3 libicucore.A.dylib (511.27) <003B6C21-CBD1-3486-9A1D-030ADF5FA061> /usr/lib/libicucore.A.dylib
0x7fff9532e000 - 0x7fff95335ff3 libcopyfile.dylib (103) <6453487A-EDA5-353C-8351-1AABB3C7777C> /usr/lib/system/libcopyfile.dylib
0x7fff953f0000 - 0x7fff953fbfff libkxld.dylib (2422.75.4) <5448DCF9-721D-3B8C-AEFE-2A89477E82CF> /usr/lib/system/libkxld.d1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a couple of minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d; /[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d; /:$/{s/ *:$//;x;s/\n//p;}; /^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/\(.*: \)\(.*\)/ \(\2\)/;H;}; /Apple|SCSM/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); E=; for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* || continue; ls | while read f; do [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=" *" || e=; awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print $0 "'"$e"'"}' <<< "$f"; done | tail`; Pm "${D[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail/B,P*P,Qu*T,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in DYLD_INSERT_LIBRARIES DYLD_LIBRARY_PATH; do launchctl getenv $e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed 's:/Users/[^/]*/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Mac Pro (Late 2013) Keeps Crashing Please Help
My new Mac Pro (Late 2013) keeps crashing when I use thunderbolt devices.
My set up is as follows:
8-Core
512 SSD
Dual AMD 700 GPU
64 GB Ram
It usually occurs when I am using any of the Adobe programs for video editing and rendering. I have check disc utility and found no errors. Needless to say this is getting quite annoying as I use this machine for work and sometimes can't get through anything because it keeps crashing.
What do I do?Just happened again. This is what it says:
Anonymous UUID: 51D5171F-CF6C-C4BE-82BD-E6597F55DFE5
Thu May 1 10:46:50 2014
Machine-check capabilities: 0x0000000001000c1b
family: 6 model: 62 stepping: 4 microcode: 1059
signature: 0x306e4
Intel(R) Xeon(R) CPU E5-1680 v2 @ 3.00GHz
27 error-reporting banks
Processor 0: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 1: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 2: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 3: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 4: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 5: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 6: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 7: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 8: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 9: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 10: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 11: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 12: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 13: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 14: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 15: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
panic(cpu 3 caller 0xffffff801b0dc709): "Machine Check at 0xffffff7f9cbd0b29, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000111da7000, CR3: 0x000000002df83000, CR4: 0x00000000001606e0\n" "RAX: 0x0000000000000020, RBX: 0xffffff80a1019000, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff87308b3d40, RBP: 0xffffff87308b3d70, RSI: 0x0000000000000001, RDI: 0xffffff80a0ea0a00\n" "R8: 0x0000000000000000, R9: 0x0000000000000006, R10: 0xffffff8731783de0, R11: 0xffffffffffffffff\n" "R12: 0xffffff80a0fda6c0, R13: 0x0000000000000006, R14: 0xffffff7f9cbe5e20, R15: 0x00000000000007b0\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f9cbd0b29, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2422.92.1/osfmk/i386/trap_native.c:1 68
Backtrace (CPU 3), Frame : Return Address
0xffffff8726d65e80 : 0xffffff801b022fa9
0xffffff8726d65f00 : 0xffffff801b0dc709
0xffffff8726d66060 : 0xffffff801b0f3c1f
0xffffff87308b3d70 : 0xffffff7f9cbc1663
0xffffff87308b3e70 : 0xffffff7f9cbc0899
0xffffff87308b3f30 : 0xffffff801b0dd73c
0xffffff87308b3f50 : 0xffffff801b0375ba
0xffffff87308b3f90 : 0xffffff801b037908
0xffffff87308b3fb0 : 0xffffff801b0d7047
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(216.0)[70947979-EA9B-39D1-AD15-CD AB19F031AF]@0xffffff7f9cbbe000->0xffffff7f9cbe8fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C1021
Kernel version:
Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
Kernel slide: 0x000000001ae00000
Kernel text base: 0xffffff801b000000
System model name: MacPro6,1 (Mac-F60DEB81FF30ACF6)
System uptime in nanoseconds: 12337930919
last loaded kext at 11985022345: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9b953000, size 65536)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.promise.driver.stex 5.2.7
com.apple.filesystems.msdosfs 1.9
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.15
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleGraphicsDevicePolicy 3.4.35
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.kext.AMDFramebuffer 1.2.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.iokit.IOBluetoothUSBDFU 4.2.3f10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleMGPUPowerControl 3.4.35
com.apple.AMDRadeonX4000 1.2.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.kext.AMD7000Controller 1.2.0
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.kext.AMDSupport 1.2.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacPro6,1, BootROM MP61.0116.B05, 8 processors, 8-Core Intel Xeon E5, 3 GHz, 64 GB, SMC 2.20f18
Graphics: AMD FirePro D700, AMD FirePro D700, PCIe, 6144 MB
Graphics: AMD FirePro D700, AMD FirePro D700, PCIe, 6144 MB
Memory Module: DIMM1, 16 GB, DDR3 ECC, 1867 MHz, 0x802C, 0x33364A534632473732505A2D314739453120
Memory Module: DIMM2, 16 GB, DDR3 ECC, 1867 MHz, 0x802C, 0x33364A534632473732505A2D314739453120
Memory Module: DIMM3, 16 GB, DDR3 ECC, 1867 MHz, 0x802C, 0x33364A534632473732505A2D314739453120
Memory Module: DIMM4, 16 GB, DDR3 ECC, 1867 MHz, 0x802C, 0x33364A534632473732505A2D314739453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x135), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en2
PCI Card: AMD FirePro D700, Display Controller, Slot-1
PCI Card: AMD FirePro D700, Display Controller, Slot-2
PCI Card: pci105a,8760, RAID Controller, Thunderbolt@79,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@234,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@233,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@239,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@239,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@239,0,2
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Hub
USB Device: FaceTime HD Camera (Display)
USB Device: Display Audio
USB Device: Apple Thunderbolt Display
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 3, 19.2
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Device: Thunderbolt Display, Apple Inc., 3, 26.2 -
My ical on ipad 3 works fine except when I open the month of March 2013 it crashes/closes down immediately. All other months work, even into the future. Even Feb and April etc. in 2013. How can I fix?
I understand it's a glitch. If you have any events on april 1 2012 i believe,t hat's an all day app, delete it or make it for just a period of time, not all day.
I think it has something to do with daylight savings time (but don't quote me on that) with the conflict betwen 'all day' and the ipad trying to figure out how long 'all day' is with that whole spring forward and lose an hour. removing any 'all day' appointments seem to remove that conflict. -
Project 2013 constant crash on W7
Hi,
First of all, I've tried every single solution I found on the internet about my problem, including SP1, reinstalling, changing cache value, etc...
Here's my problem:
Project Pro 2013 keeps crashing on various W7 laptops. When I say crashing, it means you open a project, even one with a very little number of tasks, you move them aroung a little, and after a couple minutes, bang, it crashes. you have to kill and restart.
We no longer have XP machines so I can't tell it it would crash the same way.
We have HP laptops, so maybe it's a known (obviously not on the internet...) conflict between hardware and Project
Is this something that looks familiar ?
ThanksFlorentC,
I have been using Project pro on Windows 7 for quite some time, and have not had the issues you mention.
I understand you already looked at SP1, Cu etc., but just confirm/test with the latest updates, on one machine and see if it works.
http://technet.microsoft.com/en-us/office/ee748587.aspx
Also, this could be a Windows 7 issue. Is Windows 7 updated with all latest updates?
Prasanna Adavi,PMP,MCTS,MCITP,MCT TWitter: @prasannaadavi Blog: http://www.prasannaadavi.com -
Outlook 2013 keeps crashing. (mso.dll Exception code: 0xc0000005)
Outlook 2013 is crashing for a lot of my users and myself included. Looking at the event viewer, it is crashing iwth mso.dll with Exception code: 0xc0000005. It usually happens overnight. I'd leave for the day and when I get in in the morning, outlook
has crashed. I have tried manually disabling all add-ins but that did not help. Then I ran outlook in safe mode but still the same crash. I have deleted the mso.dll to have outlook reinstall it but that didn't help. I see that other people have the same issue
but still no resolution (http://social.technet.microsoft.com/Forums/office/en-US/eedc120d-de4b-4236-a114-2492f3041e04/ms-outlook-2013-keeps-crashing?forum=officeitpro and http://social.technet.microsoft.com/Forums/office/en-US/0ee701d1-b341-4448-878a-1a26618262c1/microsoft-outlook-2013-has-stopped-working-and-crashes-everytime?forum=outlook )
anyone have any new input?Hello again dom8925,
When all else is tried to no avail, can you do an offline virus scan on any of the problematic computers? Here's how:
1. Check if the computer has a 32- or a 64-bit system. Right-click on Computer icon, choose Properties. System type reveals the bitness.
2. Download the appropriate virus scanning version from http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline
Note: If you're on Windows 8.1: http://windows.microsoft.com/en-us/windows/what-is-windows-defender-offline-beta
3. Insert a USB stick with nothing important on. Observe the drive letter (F:, G: etc ...) assigned to it.
4. Start the downloaded program and follow the instructions. Note: Choose the correct drive letter from 3 above.
5. Restart your computer so it will boot from the USB stick. Depending on computer brand you can often press F12 to get a boot menu.
Sometimes you have to enter BIOS to tell the computer to boot from USB if present.
The quick scan starts. Abort it and select Full Scan. Let it run overnight or till finished.
Best regards George
I've tried that with no success. Plus it can happen on a brand new freshly installed environment. Only thing that remedies the situation was disabling all Outlook GPOs on a test user and test pc. -
Outlook 2013 keeps crashing with secman.dll since a few days.
Hi,
since a few days Outlook 2013 keeps crashing repeatedly within the first minute after starting.
After a few restarts of Outlook, it then works.
This appears to be the same issue as described here: http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-2013-multiple-crashes-upon-start-up/f2d6666c-8798-40a6-adad-1b486300d3ac
The crash signature looks like this:
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2014-04-23T06:21:22.000000000Z
EventRecordID 99646
Channel Application
Computer ELWS021.Ellis.local
Security
- EventData
OUTLOOK.EXE
15.0.4569.1503
52b0b282
secman.dll
4.0.0.1
50a14ebc
c0000005
000019cb
83c
01cf5ebc31b9de14
C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
C:\Program Files (x86)\NetPhone Client\secman.dll
7cd3271d-caaf-11e3-9262-005056c00008
I'm wondering if this might be related to one of the recent updates for Outlook 2013?
ThomasHi,
Did you installed any add-in for your Outlook? Please try to start Outlook in safe mode to check if the issue continues. To do this, press Windows key + R to open the Run command, type
outlook.exe /safe and press Enter.
If the issue would be gone in safe mode, please go to File > Options > Add-ins and disable suspicious add-in to resolve the problem.
If this issue persists in safe mode, please try to navigate to C:\Program Files (x86)\NetPhone Client and register the secman.dll to check the result. To do this, press Windows + R and type
cmd in the Run command, type
regsvr32.exe C:\Program Files (x86)\NetPhone Client\secman.dll
Restart Outlook to check the result.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support -
Office 2013 applications crash with Document Information Panel open
I am using Office Professional Plus 2013 to work with documents that reside in SharePoint 2010 document libraries.
The content type(s) in that SharePoint site collection are set to automatically show the Document Information Panel when opened in Office applications. By opening any of these documents in their desktop app (via browser or Skydrive Pro), I am able
to check-out and edit content; but the check-in step always crashes the application, giving a pop-up error: "An unknown errors has caused <office program> to stop working."
By choosing to NOT automatically show the Doc Info Panel for these SharePoint documents, Office 2013 programs can handle everything just fine (editing, versioning, etc.).
If I don't auto-show the Doc Info Panel, but then manually open the panel once I get inside the program, this crashes the program in the same way as before.
If I save a local copy of a document and show the Doc Info Panel in any way (auto or manual), Office 2013 crashes.
I couldn't find any postings on this error and I don't see this incompatibility listed in the
Office 2013 known issues article and was wondering if anyone has had a similar experience?I am having the exact same issue. I have created a Custom Site Column which is defined as a CHOICE. I do not want to put in a Default so left it blanl but field must be populated. I then put this into a Document Library Content Type.
With documents that are already been uploaded and in the Library when I pull up in Office Web Apps, I can make changes to the document but when I try to save it crashes. Also, when I pull up document and say edit in Office Web Apps there is no
way to change information in the Document Information Panel since this does not appear. (I forgot to mention that I required DIF to display in Content Type also).
This only happens on blank column fields when trying to save. If I do a Quick EDIT of the list and change my blank Choice columns to something(I created as radio buttons) and then go through the process it works OK and will save. Not sure
if this pertains to your issue but, I just prepopulate all columns with what the should be, when a brand new document from word, excel etc is created it is created from the Desktop version of Word Excel and when IT saves to SharePoint, I get
a message to choose information to put into properties before it actually saves.
Hope this helps a little. -
Office 2013 applications crash when opening/saving files in OneDrive for Business folder
My setup:
Windows 7 64-bit
Office 2013 Professional
OneDrive for Business (connected to Office 365)
Issue Description:
Example 1:
1. I create a file in OneDrive for Business using the appropriate web app (Excel web app, for example).
2. I edit the file in the web app, I save the file in my OneDrive for Business
3. I sync OneDrive for Business with it's local folder
4. Now I open the folder in Windows Explorer and double-click the Excel file
5. Excel splash screen shows up for a bit, and then Excel crashes
Example 2:
1. I open Word on my Windows 7 laptop
2. I start from a blank document and create some content in the document
3. I use the Save As option under the File menu to save the file to my local OneDrive for Business folder
4. As soon as I click the Save button on the dialog, Word crashes
The same happens with all the Office applications.
Important Note:
If I run the above examples with Excel/Word in SAFE mode, there is absolutely no issue.
What have I done so far?
1. I have made sure that the DisplayLink driver is the latest version from the manufacturer
2. There is no bluetooth send-to add-in in any of the Office applications
3. No add-ins are enabled in any of the Office applications (not sure if there are "stealth" ones that are not visible in the Options/Add-Ins dialog?)
Any assistance with this would be much appreciated.
JeHarryHi JeHarry,
Because I didn't have Windows 7, I did a test with Windows 8.1 based on your description. However, in my testing, everything worked well.
Please repair your Office under Control Panel, compare the result.
This forum is for SharePoint On-premise, as your issue is about Office 365, I suggest you create a new thread on Office 365 forum, more experts will assist you with Office 365.
Office 365 forum:
http://community.office365.com/en-us/f/172.aspx
Best Regards,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Wendy Li
TechNet Community Support -
Satellite Pro C50-A - Microsoft Office 2013 apps crash when opened
I recently purchased a Satellite Pro C50-A PSCG7A-01X01V. I installed Windows 8.1 and then installed Office 2013. Unfortunately when I start one of the Office 2013 apps it immediately crashes with an error message eg: "Microsoft Word has stopped working". I have tried starting the applications in safe mode (eg excel /safe) however the same error occurs. Is anyone able to assist with this problem?
I have managed to resolve the issue by using Microsoft's facility to 'Repair Office Programs'. Refer to http://office.microsoft.com/en-us/project-help/repair-or-remove-office-2010-HA010357402.aspx
I also found this article useful
http://answers.microsoft.com/en-us/office/forum/office_2013_release-word/office-2013-wont-start/0269c763-7a03-4a6f-81cb-6522ef7d3ea3?msgId=41d5ad9f-6b30-4771-822d-e93369e6311b -
Visual Studio (2012 / 2013 etc) crash on updating VSO / TFS bug on check-in
I'm posting about this bug today after triggering it no less than 5 times in a row (because of my bad habit to press Ctrl-S often) each time losing my check-in comments and having to start again after restarting VS2013.
Simple to reproduce, all you need to do is open a bug in Visual Studio, make a change to the bug outside of VS (e.g. by associating it with the build) then saving the bug. Crash.
For example:
Open project with pending changes
From Team Explorer - Open Work Items / Open Bugs (or any view containing items)
From Team Explorer - Open Pending Changes
Drag and drop any bug to the "Related Work Items" section below comments
Write a comment
Hit Ctrl-S
Crash.
Also trying to update the bug / item itself after checking in (e.g. to close the item) will cause this.
This bug has been around for at least the last two major version, can someone please fix it? (Save me throwing another mouse through the monitor :])
Thanks,
Martin Laukkanen
Nearbaseline blog - nearbaseline.com/blog
Bulk Edit and other Apps - nearbaseline.com/appsHi Martin,
Base on steps that you provided, I made a test in VS2013 update 2 with TFS 2013 update 3 and VSO, it works fine.
So, I think the issue is in your VS or environment. Please refer to these steps below to narrow down this issue and deal with it.
Create a new user account and run VS, then do the test, if it works fine, I think there are something wrong with your profile and you could create a new account and copy current user info to it.
Check your OS with some tools, such as
Sfc /scannow
If your environment is OK, let’s check your VS.
Use
devenv /log to gather log and check the error form log file.
Try other commands to fix, such as devenv.exe /safemode, devenv.exe
/resetskippkgs, devenv.exe /installvstemplates, devenv.exe
/resetsettings, devenv.exe /resetuserdata
The devenv.exe tool is located under your VS location/Common7/IDE.
If the issue still exists, please repair or update your VS.
On the other hand, the issue of the bug has been around for at least the last two major version, which is related to TFS, I suggest that you should open a new thread in TFS forum.
Regards
Starain
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey. -
Windows 8.1 Hangs, Crashes, Office 2013 Excel Crash
I'm an IT professional (over 20 years). I feel qualified to make these statements in this post. I also know that the download sites for Windows 8.1 never give any warning as to what works, what doesn't, driver updates needed etc. In fact it's
being sold as the next best thing! Just download and upgrade. There's even a tool I ran that told me my laptop was ready to go!
My environment is an HP 6530B laptop that worked flawlessly on Windows 7 professional with IE10. I upgraded to Windows 8.1 about 6 weeks ago (upgrade went flawlessly) and have had nothing but nightmares. Here's the list, so beware.
Blue Screens are frequently seen. I was able to reduce them by clearing out all the UPDATEs and applying a select few of them. How can updates make things worse?
System Hangs, forcing a power down 3 to 4 times a day.
IE11 crashes, sends a dump to MSFT and reboots itself at will about 5 to 7 times a day.
Certain Monitors used as a second monitor that worked in Windows 7, cause the system to go haywire and become unusable no matter how many times you reboot.
Automatic updates and manual update checks frequently don't work well. If you press the Check Upates button multiple times, you will get different results.
Some updates make matters worse
There appears to be random memory leaks in the Service Host process
Service Host process group frequently hogs memory 1.5 GIG or more. (These are all MSFT services) It is believed that some of these processes have a memory leak.
Office 2013 is unstable when using either Word or Outlook (will hang system)
Excel 2013 throws errors when connecting to the TFS Team client to download Workitems, it can seem to interpret the data.
Excel 2013 (issues, problems, crash) will crash on simple moves of area data from one group of cells to another.
VS2012 will hang and WINDBG cannot be attached to debug the process
VS2013 works much better!
Starting up Cisco's VPN client 5.0.07.0290 will hang the system 1/2 the time.
Some installed products such as Infor's EPAK crash and burn when used.
The only good thing about Windows 8.1 is Google Chrome because it ran fine!
To me this is the worst production roll out I've ever seen from the team that produced the platform we've adopted. I can't flog anyone, but I can post an honest assessment of my experience.
JP Cowboy Coders Unite!Turns out I have a computer that doesn't have a specific driver for MSFT's brillant move to change things up in Windows 8.1. This content came straight from Intel site.
Which Intel graphics products have drivers for the Windows 8* and Windows 8.1* operating systems?
Intel® Graphics:
Windows 8 driver available?
Windows 8.1 driver available?
4th Generation Intel® Core™ Processors with Intel® Iris™ Pro Graphics 5200
Yes
Yes
4th Generation Intel® Core™ Processors with Intel® Iris™ Graphics 5100
Yes
Yes
4th Generation Intel® Core™ Processors with Intel® HD Graphics 5000
Yes
Yes
4th Generation Intel® Core™ Processors with Intel® HD Graphics 4600
Yes
Yes
4th Generation Intel® Core™ Processors with Intel® HD Graphics 4400
Yes
Yes
4th Generation Intel® Core™ Processors with Intel® HD Graphics 4200
Yes
Yes
3rd Generation Intel® Core™ Processors with Intel® HD Graphics 4000
Yes
Yes
3rd Generation Intel® Core™ Processors with Intel® HD Graphics 2500
Yes
Yes
2nd Generation Intel® Core™ Processors with Intel® HD Graphics 3000/2000
Yes
No
Intel® Atom™ Processor Z2760 with Intel® Graphics Media Accelerator
Yes (from computer manufacturer only)
Yes (from computer manufacturer only)
Intel® Core™ Processors with Intel® HD Graphics
Yes<sup>1</sup> (from Microsoft Windows Update only)
No
Intel® Celeron® Processors 700/800/B700/B800/G400/G500 Series (formerly codenamed Sandy Bridge) with Intel® HD Graphics
Yes
No
Intel® Celeron® Processors 900/1000/G1000 Series (formerly codenamed Ivy Bridge) with Intel® HD Graphics
Yes
Yes
Intel® Celeron® Processors 2000 Series (formerly codenamed Haswell) with Intel® HD Graphics
Yes
Yes
Intel® Celeron® Processors J1000/N2000 Series (formerly codenamed Bay Trail M/D) with Intel® HD Graphics
Yes
Yes (64-bit only)
Intel® Celeron® Processors P4000/U3000 Series (formerly codenamed Arrandale) with Intel® HD Graphics
Yes<sup>1</sup> (from Microsoft Windows Update only)
No
Intel® G41/G43/G45/Q43/Q45 Express Chipsets
Yes<sup>1</sup> (from Microsoft Windows Update only)
No
Intel® Pentium® Processors 900/B900/G600/G800 Series (formerly codenamed Sandy Bridge) with Intel® HD Graphics
Yes
No
Intel® Pentium® Processors 2000/G2000/G2100 Series (formerly codenamed Ivy Bridge) with Intel® HD Graphics
Yes
Yes
Intel® Pentium® Processors 3000/G3000 Series (formerly codenamed Haswell) with Intel® HD Graphics
Yes
Yes
Intel® Pentium® Processors G6000/P6000/U5000 Series (formerly codenamed Arrandale/Clarkdale) with Intel® HD Graphics
Yes<sup>1 </sup>(from Microsoft Windows Update only)
No
Intel® Pentium® Processors J2000/N3000 Series (formerly codenamed Bay Trail M/D) with Intel® HD Graphics
Yes
Yes (64-bit only)
Mobile Intel® 4 Series Express Chipset Family
Yes<sup>1</sup> (from Microsoft Windows Update only)
No
JP Cowboy Coders Unite! -
Macbook Pro Retina (2013) keeps crashing.
My 2013 MacBook Pro Retina keeps crashing. This has been happening every other day it seems. Usually while I am using Premiere Pro CC.
Here is the crash report. I would love some help getting to the bottom of this as I'm not entirely sure how to find what is causing the problem.
Anonymous UUID: 18BB84CA-EF46-AC1F-FFD9-B30FCF828A99
Wed Jan 15 13:16:25 2014
panic(cpu 4 caller 0xffffff800ae54ba6): "a freed zone element has been modified: expected 0xffffff8040d831a0 but found 0x7acadea8d8c8aab1, bits changed 0x8535212898109b11, at offset 8 of 16 in zone: kalloc.16"@/SourceCache/xnu/xnu-2422.1.72/osfmk/kern/zalloc.c:461
Backtrace (CPU 4), Frame : Return Address
0xffffff81dc7435e0 : 0xffffff800ae22f69
0xffffff81dc743660 : 0xffffff800ae54ba6
0xffffff81dc7436a0 : 0xffffff800ae5267d
0xffffff81dc743700 : 0xffffff800ae51d09
0xffffff81dc743800 : 0xffffff800ae2aa2f
0xffffff81dc743830 : 0xffffff800b24bf78
0xffffff81dc743860 : 0xffffff800b24c0f2
0xffffff81dc743890 : 0xffffff800b261b3a
0xffffff81dc7438b0 : 0xffffff800b261c92
0xffffff81dc7438e0 : 0xffffff800b2bba65
0xffffff81dc743900 : 0xffffff800b2bb999
0xffffff81dc743980 : 0xffffff800b2bb461
0xffffff81dc7439e0 : 0xffffff7f8c6c5241
0xffffff81dc743a50 : 0xffffff7f8c6c4ba5
0xffffff81dc743ae0 : 0xffffff7f8c6c2f9d
0xffffff81dc743b70 : 0xffffff800b2cccda
0xffffff81dc743b90 : 0xffffff800b2cd83e
0xffffff81dc743bf0 : 0xffffff800b2cb28f
0xffffff81dc743d40 : 0xffffff800aeb6008
0xffffff81dc743e50 : 0xffffff800ae26bb1
0xffffff81dc743e80 : 0xffffff800ae139b5
0xffffff81dc743ef0 : 0xffffff800ae1e003
0xffffff81dc743f70 : 0xffffff800aec921d
0xffffff81dc743fb0 : 0xffffff800aef3e26
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily(98.7.1)[024BF8EC-2925-3C4B-ADBB-CFE36F7D41C 5]@0xffffff7f8c6b9000->0xffffff7f8c711fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b4ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8b82b000
BSD process name corresponding to current thread: Adobe Premiere P
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000ac00000
Kernel text base: 0xffffff800ae00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 267732477566738
last loaded kext at 209093043918730: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8d2a7000, size 20480)
last unloaded kext at 209153107965312: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8d2a7000, size 16384)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.contourdesign.driver.shuttle 2.2
com.promise.driver.stex 5.1.66
com.apple.iokit.IOUSBAttachedSCSI 1.0.5
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.filesystems.smbfs 2.0.0
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleRAID 4.0.6
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.filesystems.ntfs 3.11
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleIntelHD4000Graphics 8.1.8
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.8
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleUSBAudio 2.9.3f17
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 91
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Display Ethernet, Ethernet, en2
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci105a,8760, RAID Controller, Thunderbolt@10,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@137,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@138,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@136,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@136,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@136,0,2
PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@13,0,0
Serial ATA Device: APPLE SSD SD512E, 500.28 GB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: AudioBox USB
USB Device: USB2.0 Hub
USB Device: Hub
USB Device: ShuttlePRO v2
USB Device: Display Audio
USB Device: FaceTime HD Camera (Display)
USB Device: Apple Thunderbolt Display
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thunderbolt Device: Thunderbolt Display, Apple Inc., 1, 26.2
Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 3, 19.2
Please Help!!Yeah I think thats what it is as well. I downloaded their beta driver and am still having issues, not nearly as much but still crashing every once and a while. its a real bummer cause the contour is so helpful.
Here is my most recent crash report. Also as mentioned and recomended above I have removed all instances of Nvidia drivers but for some reason there is still a trace of it somewhere and I cant figure out where.
Anonymous UUID: 18BB84CA-EF46-AC1F-FFD9-B30FCF828A99
Wed Mar 5 16:44:45 2014
panic(cpu 0 caller 0xffffff8007654c96): "a freed zone element has been modified: expected 0xffffff802b4d1bc0 but found 0x7acade92dcbeeb1d, bits changed 0x85352112f7f3f0dd, at offset 8 of 16 in zone: kalloc.16"@/SourceCache/xnu/xnu-2422.90.20/osfmk/kern/zalloc.c:461
Backtrace (CPU 0), Frame : Return Address
0xffffff81dbe836b0 : 0xffffff8007622fa9
0xffffff81dbe83730 : 0xffffff8007654c96
0xffffff81dbe83770 : 0xffffff800765276d
0xffffff81dbe837d0 : 0xffffff8007651df9
0xffffff81dbe838d0 : 0xffffff800762aa6f
0xffffff81dbe83900 : 0xffffff8007a83c5f
0xffffff81dbe83920 : 0xffffff8007ab1815
0xffffff81dbe839d0 : 0xffffff8007ab1abd
0xffffff81dbe83a10 : 0xffffff7f88edf832
0xffffff81dbe83a50 : 0xffffff7f88ef279f
0xffffff81dbe83ab0 : 0xffffff7f88ef5d96
0xffffff81dbe83b00 : 0xffffff7f88ef6640
0xffffff81dbe83b40 : 0xffffff8007acdc6d
0xffffff81dbe83ba0 : 0xffffff8007acb81f
0xffffff81dbe83cf0 : 0xffffff80076b6558
0xffffff81dbe83e00 : 0xffffff8007626bf1
0xffffff81dbe83e30 : 0xffffff80076139f5
0xffffff81dbe83ea0 : 0xffffff800761e043
0xffffff81dbe83f20 : 0xffffff80076c962d
0xffffff81dbe83fb0 : 0xffffff80076f38f8
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily(98.14)[E354596B-CE66-31A7-B0DC-834008B85FCA ]@0xffffff7f88ed8000->0xffffff7f88f30fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f87cbb000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f87ff6000
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000007400000
Kernel text base: 0xffffff8007600000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 188441501670302
last loaded kext at 179224491115734: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f89bd1000, size 49152)
last unloaded kext at 182943731779895: com.apple.iokit.IOFireWireSBP2 4.2.6 (addr 0xffffff7f89ccb000, size 110592)
loaded kexts:
com.promise.driver.stex 5.2.7
com.contourdesign.shuttle.kext 3.0
com.nvidia.CUDA 1.1.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.2.4
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelHD4000Graphics 8.2.4
com.apple.driver.AppleIntelFramebufferCapri 8.2.4
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleRAID 4.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Display Ethernet, Ethernet, en2
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci105a,8760, RAID Controller, Thunderbolt@195,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@14,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@13,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@12,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@12,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@12,0,2
PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@199,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@21,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@20,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@19,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@19,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@19,0,2
PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@24,0,0
Serial ATA Device: APPLE SSD SD512E, 500.28 GB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
Serial ATA Device: ST1000LM024 HN-M101MBB, 1 TB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Rugged USB3 THB
USB Device: Expansion Desk
USB Device: Rugged USB3 THB
USB Device: AudioBox USB
USB Device: Apple Thunderbolt Display
USB Device: FaceTime HD Camera (Display)
USB Device: Display Audio
USB Device: Hub
USB Device: ShuttlePRO v2
USB Device: Apple Thunderbolt Display
USB Device: Display Audio
USB Device: FaceTime HD Camera (Display)
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 1, 19.2
Thunderbolt Device: Thunderbolt Display, Apple Inc., 3, 26.2
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