Call alternating between earpiece and loudspeaker

I have a Sony Z1The last few days when i answer a call I will start the call using the ear speaker (phone held to ear) however after a while the phone begins to alternate between the ear speaker and the loudspeaker and eventually after about 15 seconds i just have to end the call. I don't know if it was an app update on the phone or my SW3 update that is causing the issue.
I have tried clearing a few apps but that does not seem to have helped.
Now not sure if linked but i have a new set of Sony Bluetooth earphones also that sometimes starts and stops when playing music. I thought it might have beenthe earphone battery going flat but it was doing it also when fully charged.
Anyone had similar? I have seen the post where calls go directly to loudspeaker but i thought this was different.

Started to happen again today however the cache was empty. This time however the call alternated between all the options (earpiece, speaker and headphones). I conducted a factory reset and it still occurred. I am now stuck for answers.
Another issue I am getting at the same time is my wifi disconnects and says ' temporarily avoiding poor signal ' when the signal in the wifi section shows full wifi signal?
UPDATE;
I had been getting notifications in the notification bar that 'Smart Connect' had headset connected when there was definetly no headset connected. During a call it was again alternating between the different options of earpiece, headset and bluetooth. I subsequently uninstalled allupdates for Smart connect, but i still had call issues. I have now disabled smart connect and will wait to see if this solves the issue. I am now hopeful that this is the problem. Next would be to find out if it is a software or hardware issue.

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