Call audio lost when message received - 8520

Hi, I've got a problem with losing the audio during calls - I can no longer hear the other person although they can still hear me. I have to end the call and redial to recover from this.
I think this happens when I receive a message during a call - I get a lot of messages as the phone is linked to several email accounts, social networks, etc.
It's a Curve 8520 and I'm with Orange.
Thanks for any advice anyone can offer.

Ok it seems your problem is to do with how you have set your Profiles. Go to profiles icon at the top left corner of your BlackBerry, select and go to Edit profiles, choose the profile which is active or where you are getting this interruption, choose Messages and expand, go to SMS/Email/PIN depending on which message type is causing inteference. Select it to get the customization screen, scroll down to where it says "Notify Me During Calls", if its set to Yes then change it to No. Do this for other message types so that should you get SMS or email during a call it will come through silently. I hope this fixes your problem.

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