Call Control not in option Jabber for Win 9.2.6

the call controll in the options menu is not available so we are unable to change UCM clusters

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I upgraded Elements but now it does not recognize Option key for Clone Stamp, Healing Brush etc.

I upgraded Elements but now it does not recognize Option key for Clone Stamp, Healing Brush etc.

Quit the editor, then relaunch it while holding down command+shift+option. Keep holding down the keys till you see a window asking if you want to delete the settings file. You do.
It wouldn't hurt to repair permissions, either.

Call Function not Generating Function Module for Smartform

Hi Gurus,
We have a work copy print program use to print deliveries (smartforms). This program works fine in Production but right now we are doing some testing and I found out that when we run this program in QUALITY environtment, it shortdumps with error saying "Function Module Not Found"
Basically when it gets to the Function Module "SSF_FUNCTION_MODULE_NAME", it could not generate any function module for the form it Sy-Subrc = 2 Exception meaning NO_FUNCTION_MODULE.
The problem is this only happens in our QUALITY environment.I compare the function module in the 2 systems, there was not diff as this is a Standard SAP module. I passed diff smartforms we have in QUALITY through the FM and it will not generating any FM for any of them. So this is not an error from the smartforms, bcos all the same smartforms generates FM in Prod.
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Thanks Guys.
Points will greatly be awarded for this.

Please guys, help me look into this, I really need a solution fast.
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Export button for crystalreportviewer control not showing ddl entries for..

we have a .net web application that was created using asp.net 1.1.
It displays crystal reports using the crystalreportviewer control.
Once the report is displayed, the user clicks on the export button and it looks just fine.
so everything is ok when it is run on the developer machine.
We start having issues when the application is deployed to a test server.
Here is the weird part: the site is running using asp.net 2.0 instead of 1.1. (not sure why, but they have their reasons)
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http://blog.dragonsoft.us/2008/10/29/how-to-deploy-crystal-reports-2008-project-part-2/
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Edited by: brownie04 on Jul 20, 2010 10:41 PM

The CR assemblies of version 12.0.1100.0 were specifically compiled to use framework 1.1. That is why you will also find those same assemblies of version 12.0.2000.0 - yup, you guessed it - compiled to use framework 2.x. Unfortunately, without an application configuration file, the latest compatible runtime version installed on the computer is loaded by default. So the app loads framework 2.0, but the CR assemblies are configured for framework 1.1
The way I see it, you have two options option;
1) install framework 1.1 on that computer. You will then have to create a configuration file that will direct your ap to load framework 1.1. For details on how to do this see the MS KBase [Configuring a COM Application for Side-By-Side Execution|http://msdn.microsoft.com/en-us/library/65y5x3xf(vs.71).aspx].
2) Compile your app to use framework 2.0 (e.g.; .NET 2005 or .NET 2008), thus loading CR assemblies of version 12.0.2000.0
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup

Webgui theme not rendering toolbar, does not look like SAPgui for Win

Hello all,
I just installed the ITS 6.20 Patch 20 and when I started the webgui service, the theme that was genereatd does not look like the SAPgui for Windows at all.
All I've got is a gray and blue color theme. The top row is the "SAP Easy Access" header and on the next row are just simple square buttons (Menu, Tools, User Menu, SAP Menu, etc.).
What do I have to do to enable the "richer" look-and-feel like the SAPgui for Windows 6.20? I'm looking to get the toolbar with the paging icons, disk icon, goback, etc.
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Oliver,
You have to disable the Enjoy SAP option.
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2. Open the Configuration | General settings for the ITS instance;
3. Remove the checkmark for the "Enjoy Design" option.
4. Save and restart.
Does this help?
Mike

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when phone B get a call from phone A and transfer call to phone D or C
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Problem is only with call transfer conferencing is working
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find attached configuration
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Can someone please help?

Hello,
You are missing your call-transfer config, i guess:
telephony-service
transfer-system {blind | full-blind | full-consult | local-consult}
transfer-pattern transfer-pattern [blind] !!!... In case consultive transfer is enabled globally, blind transfer can be applied to specific patterns using blind keyword
call-forward pattern pattern
timeouts transfer-recall seconds
calling-number local !!!... This command will replace the calling-party name/number with the forwarding-party name/number for hairpin forwarded calls.
transfer-digit-collect {new-call | orig-call}
Please, let me know the results
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Caller ID not recognised - new bug for 2.1.0 (SFR) ?

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Post relates to: Pre Plus p100ueu (SFR)

Hi,
If it is a bug i would suggest you to Download this app it will fix the issue http://https://itunes.apple.com/us/app/caller-id-fix-contacts-fixer/id858648174? mt=8
Cheers,
HKQ

VCS Expressway event log errors when Jabber for iPhone and Windows log in

hi folks,
I've deployed Collaboration Edge with VCS Control and Expressway:
my Jabber for iPhone succesfully can log in from Internet and it can IM but not calls and I see next messages in VCS Expressway when Jabber is logging in:
2015-03-27T18:00:28+02:00
tvcs: Event="Authentication Failed" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49543" Detail="No valid authentication" Protocol="TLS" Method="REGISTER" Level="1" UTCTime="2015-03-27 16:00:28,204"
2015-03-27T17:58:55+02:00
tvcs: Event="Authentication Failed" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49535" Detail="No valid authentication" Protocol="TLS" Method="REGISTER" Level="1" UTCTime="2015-03-27 15:58:55,786"
2015-03-27T17:58:32+02:00
tvcs: Event="Authentication Failed" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49527" Detail="No valid authentication" Protocol="TLS" Method="REGISTER" Level="1" UTCTime="2015-03-27 15:58:32,202"
2015-03-27T17:58:08+02:00
tvcs: Event="Inbound TLS Negotiation Error" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49512" Dst-ip="Expressway-IPaddress" Dst-port="5061" Detail="No SSL error available, probably remote disconnect" Protocol="TLS" Level="1" UTCTime="2015-03-27 15:58:08,582"
"Digest User" in the "Protocol Specific Information" section of Phone Configuration selected right user. in this Jabber I see following error "Failed to get device configuration". however Jabber for Windows and for Android hasn't such issues - they succesfully can log in from Internet and it can do calls and IM but I see next messages in VCS Expressway when Jabber is logging in. The same log line appears when Jabber for Android log in:
tvcs: Event="Inbound TLS Negotiation Error" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="56751" Dst-ip="Expressway-IPaddress" Dst-port="5061" Detail="No SSL error available, probably remote disconnect" Protocol="TLS" Level="1" UTCTime="2015-03-27 14:19:11,769"
and I can't find any information which describe such types of error.
thanks!

Thanks Srini, but the instructions have two options:
1. Use the Control Panel, select "Oracle 11g..." and uninstall from there.
This is of course the first thing I tried, but as I said, there is no entry for Oracle 11g in my "Programs and Features" applet.
2. Download the install package and run OracleXE.exe with the remove iss file.
Firstly, there is no OracleXE.exe in the package I downloaded, just setup.exe;
Secondly, setup.exe ignores the iss parameter and tells me that OracleXE is already installed (setup.log contains ResultCode=-3) so it can't be installed.
Is there somewhere else to get an OracleXE.exe that will work for 11g? Or are these the instructions for 10g and haven't been updated yet?
Am I unusual in not having a Control Panel entry?
(and I understand this is a beta - that's partly why I'd like to uninstall it - I'll go back to 10g and not be so impatient :))
Regards,
Andrew

S205 :Sad with Lenovo Driver support for Win 8

Sorry for my bad english, but I need to tell you my frustrating experience.
Due to low cost new windows 8 OS 64bit, I buy a lincense for mine Lenovo S205, conforted with some new Driver updated for 8 on Lenovo site.
I saw something strange in the Driver's page for ex. the wireless driver is called Cybertan\LiteOn and we have a Ralink RT 3090 wifi module.(or in some market Atheros AR9285)... Hummm realy strange.
I cross my fingers, I pray god and I start downloadin ALL the driver and start upgrading my system.
At restart I have my new Win8 64bit system and thank of god the most important driver (Ralink wifi) was autodetected and recognized by Win8 whitout install the strange Cybertan\LiteOn from Lenovo that doubt was working in a ralink device.
But at this point strarts the big issues with the unrecognized devices, that tahnks of god were less than expected but drivers fron Lenovo site were all wrong !!!!! Yes wrong, it seems a joke but was the true,
I think,(to tell the true I'm sure) no one from Lenovo tech checked the drivers in a S205 models, and I can explain why with the above sad experience:
- SOUND: windows only install generic HD drivers and the sound quality as expected was crappy. So I try the lenovo driver Conexant but it does not properly work, SmatAudio icon in the ControlPannel was not present, no conexant pannel to manage sound, and nothing changed, windows continue with is own generym Microsoft HD drivers. I remeber that Lenovo model U300S and U300E have the same soundcard I dowload their Conexant Win8 driver (with a different number so I hope it was teh latest) and my idea was great, the Conexant U300 driver works on my S205 lenovo and Win8 detect the conexant soundcard and SmartAudio is present and working. There is only a isse concerning SRS Sound that is present on my system but if I try to lounch nothing appens, so I think is not correctly working. But so far so god sound is better than before with generic MS drivers, but to do so I have to choose a different driver from a different Lenovo pc, not an easy step for a normal user.
- OSD: on screen display (FN+F keys) in 7 they was insert in the Lenovo Energy Mnagement, so to works you need to instal it. I make the same in win 8 with the new Lenovo Energy Management provides by Lenovo site, Lenovo Energy Management is working but OSD no !!!!
Windows 8 detect and show you in autonomy soud level and brightnes when you press FN+Arrow keys ant that are the most important but ALL the FN+F Keys are not showed on screen even if probably they are working (for ex. Fn+F6 correctly enabel1disable touchpad) but not icon showen on screen !! Well I can leave without OSD but once again seems Lenovo don't try EnergyManagement on a Win8 pc.
- CARD READER: Windows detect and unknow device called USB CRW and I though correctly was the card reader, in fact I try a sd and win8 was not able to read it. So I install the Realtek CardReader downloaded from Lenovo site, It was extracted and installed but I don't know why the driver seems bugged, the pattern contains only some icon but not exe ord driver, in fact the Card reader even if I try the driver more times it was not decetced. I tryed the old Windows 7 driver for my S205 and thank of god it was working and now my cardreader is detected and working. Once angain the win8 driver provided by Lenovo fails and I need the oldest win 7 driver that maks the job.
- TOUCHPAD: Synaptics touchpad was detected by windows 8 but all the basic features as the scrolling or 2 fingers was not working. So I try the Synaptics drivers provided by Lenovo and it was only for 32bit system even if is clearly showed as 32 and 64bit driver. The driver itself promp me that is not working on a 64bit system and i need to contact the producer :-(
Hahahaha very hilarious so I have to download the driver from Synaptics server that is so slow that I need 2 hours to finaly have my touchpad driver. Once again an epic fail from lenovo site.
CONCLUSION: Lenovo is the new n.1 pc producer in the world but it seems realy not professional when check his drivers and public it on the website. Could be s205 is the cheapest and not business line notebook but ... I am realy sad whit the way Lenovo put new drivers without any preventive control in the homesite driver's page.
It seems it was a lottery, extracting a number and put the corresponding driver on the S205 drivers page :-(
Sir this is not the good behaviour, is the bast way to loose users !!!! Very disappointed, very sad and I hope this post can help S205 users taht want use the new Windows 8 system to catch the correct solutions
I hope too some Lenovo developers can read this, try win8 on a s205 notebook and solve all the problems, because even if I solve with my 20 years pc experience all the issue, still remais some problems as SRS Sound seems not working (if It can work on our system, but if it can't why put in on our s205 driver too) and no OSD for every FN keys working.
There are not present some utility for win 8 as for example the CAPSLOCK keys utility that was present for 7 but not for 8 (I have to try if the older work on 8) or the Lenovo OneKey that seems not ready for 8..
So far so good winodws 8 works great on S205 and is a good choice if you catch the correct drivers as I explain here.
Hoping this help Lenovo not making the same mistakes in the future, and learn from their errors.
Once angain sorry for my language mistake but I'm not English
Hore this post can help in some case
Bye

Hi Romagnolo1973!
Thank you for posting all the things you learned, and how you got your S205 working with Windows 8! Hopefully this will help others.
To be fair to Lenovo, they list Windows 8 as not supported on the S205.
http://download.lenovo.com/express/WIN8-INDEX.html
As you found, it is sometimes possible to work around the problems and get things working to your satisfaction!
I don't work for Lenovo. I'm a crazy volunteer!

Jabber for IPhone/IPad and Anyconnect VPN

I have just setup Jabber for iPhone and iPad in a CUCM 8.6/Presence 8.6 enviornment. Works great when on my wireless network at work.
The problem I have is that it doesn't work with Anyconnect VPN. Running 8.4 code and can access the CUPS website from the iPhone/iPad when on vpn. It just will not connect the Jabber clients. I have attached the logs for review.
There is only one difference in our wireless connectivity and VPN connectivity that I can think of at this point. Could it be my DHCP configuration not offering option 150 for tftp on the VPN? I am using a local pool on the ASA but it doesn't offer option 150 for tftp.

It's been a while so I don't recall exactly what I did. That said: I want to say that I connected it via the wireless network to let it pull down it's configuration and after it pulled down the initial configuration I was good to go on VPN.

Jabber for Windows 10.5 and global redundancy

Hi All,
I implement J4W 10.5 in a full redundant environment, that contains:
- 3 x CUCM 10.5
- 2 x Unity Connection 10.5
- 2 x IM&P 10.5
- 2 x Expressway-C 8.2.2
- 2 x Expressway-E 8.2.2
After testing, I notice that the redundancy/failover does not act the same way depending the product, sometime no.
As it is not clearly stated in the documentation, what is clearly supported as automatic failover, and what's not, when using Jabber for Windows 10.5?
In my first test, I saw that Jabber does not support failover with UnityConnection: if the primary peer is down, no more voicemail on Jabber.
If jabber run in Mobile and Remote Access, and the Expressway where it's conencted goes down, it doesn't switch to the other peer.
It will be good to have a document that relate all the redundancy and failover support with Jabber, what can we expect during the failover process.
It will help a lot of people.
Thanks
Gabriel

Yep, that's what I did now.
But keep in mind this is not really explained, even if crossing all the documentations.
There is no document explaining what behaviour to expect in Jabber in case of redundancy of all the UC components.
For the CUCM, it's not clear, and nothing is mentionned in case of MRA.
IM&P is documented, but nothing for MRA.
Expressays states about redundancy, but the behaviour to expect is not. Same for XMPP federation, no idea.
UnityConnection as well, nothing is explained.

Jabber for Windows 9.2 and iLBC ?

We run iLBC across our wan between sites.
Does Jabber for Windows 9.2 or a newer version of Jabber for Windows support iLBC?
I can't find details in the Data Sheets about what codecs Jabber for Windows supports.

The answer is no. That ilbc is not supported with Jabber for Windows 9.2.1;
g.722.1
Note
g.722.1 is supported on Cisco Unified Communications Manager 8.6.1 or later.
g.722.1 32k
g.722.1 24k
g.711
g.711 A-law
g.711 u-law
g.729a
Supported Video Codecs
H.264/AVC
Refrence
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_2/JABW_BK_C9731738_00_jabber-windows-install-config/JABW_BK_C9731738_00_jabber-windows-install-config_chapter_010.html#JABW_RF_A8E7D898_00

Call/video not working between Cisco jabber for Windows and VCS control C40s

Hello,
I've been struggling with no luck how to make a call using Cisco Jabber for Windows 9.6.0 registered to CM 8.6.2 with intercluster ICT to another CM 8.6.2 where we have a VCS Control 7.0.2 via GK H225, and all C40s are registered as H.323.
The VCS has interworking between H323 and SIP, however not sure if there is any problem with that. Assuming it is ok, not sure either if I'm facing any interoperability issue because in my remote site I have C40 (H323 registered at VCS and SIP listening mode) and cisco jabber for windows which is SIP based.
If is not possible, would I be able to change my C40 from H323 to SIP at VCS, or have both H323/SIP registered at VCS? If so, will I need to change as well instead of GK I'll have to establish a SIP Trunk between the CM and VCS?
Another thing I do not believe either I would be able to have one VCS connected with two clusters, right?
I'm just trying to find a solution in case my current topology is not compatible, but feel free if you have any better idea to make it work.
Anyway here is what is happening:
When I make a call from my cisco jabber windows to C40 using alias number. The call is being redirected just fine to the C40 and it rings, however when someoene or the auto answer picks it up, the call dropped right away.
However, if I enabled the MTP in my CSF device, the call gets longer before dropping. I was even able to see my jabber " start video" turns green, before was grayed out all the time and the call dropped faster. I hear a fast busy tone.
I'm able to provide SDI traces, logs, diagnostic sip/h323 calls from VCS in order to know for sure if this is an incompatible issue or something I can workaround.
Let me know if someone of you are interested in read these logs or could point me on the right direction.
Thanks!

Ok,
I have looked at both logs. I have to mentinon though that you didnt
provide the log that shows the h323 setup between cucm and the VCS. This
is most likely because the call originated from a different cucm than
the ones you provided the logs from.
The call would have orginated from the first cucm in the cucm group of
this trunk: Name=RL_TRUNK_VIDEO
The cucm ip will be : 10.252.53.10.
This is the VCS log that confirms where the h323 request originated
from:
pr 10 22:50:29 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:29,187"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="54000"
Received RAS PDU:
Having said that here is my analysis of the logs that you sent..
Jabber sent an INVITE to CUCM and advertised all the codecs (audio and
video it can support)..
Observer that Jabber says it doesnt support G729 anexB
21:55:16.576 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message
from 10.223.20.73 on port 54677 index 90661 with 2220 bytes:
[862370,NET]
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/TCP 10.223.20.73:54677;branch=z9hG4bK000029d3
From: "4122107" <sip:[email protected]>;tag=00059a3c78000011000070b0
-00000e65
To: <sip:[email protected]>
Call-ID: [email protected]
Max-Forwards: 70
Date: Fri, 11 Apr 2014 01:55:16 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CSF/9.4.1
m=audio 19252 RTP/AVP 0 8 18 105 104 101
c=IN IP4 10.223.20.73
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 G7221/16000
a=fmtp:105 bitrate=24000
a=rtpmap:104 G7221/16000
a=fmtp:104 bitrate=32000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
m=video 28878 RTP/AVP 97
c=IN IP4 10.223.20.73
++++Now lets observer the capabilites exchange during h245 negotiation
between cucm and VCS++++
Here CUCM advertises its caps to VCS (afterreceiving caps from VCS)
Note that G729A, G729AB, G729 is all advertised..
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,017"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : terminalCapabilitySet
capabilityTableEntryNumber 2,
       capability receiveAudioCapability :
g729wAnnexB : 6
       capabilityTableEntryNumber 3,
   capability receiveAudioCapability : g729AnnexAwAnnexB : 6
       capabilityTableEntryNumber 4,
       capability
receiveAudioCapability : g729 : 6
capabilityTableEntryNumber 5,
       capability receiveAudioCapability :
g729AnnexA : 6
++++++
After doing MSD (master slave determination, we move to the OLC phas e..
Here we see that the far end..c40 wants to use G729AB for media++++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,783"
Module="network.h323" Level="DEBUG": Src-ip="10.224.114.11" Src-
port="11163"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
   forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
     dataType audioData :
g729AnnexAwAnnexB : 20,
     multiplexParameters
h2250LogicalChannelParameters :
+++Next VCS sends G729AB as the codec to use to CUCM+++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,784"
Module="network.h323" Level="DEBUG": Dst-ip="10.252.53.10" Dst-
port="45660"
Sending H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
   forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
     dataType audioData :
g729AnnexAwAnnexB : 20,
     multiplexParameters
h2250LogicalChannelParameters :
++++The next thing we get is an OLC reject from CUCM and this is where
th call drops++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= response : openLogicalChannelReject :
forwardLogicalChannelNumber 1,
   cause dataTypeNotSupported : NULL
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="INFO": Dst-ip="10.224.114.11" Dst-
port="11163"
Detail="Sending H.245 OpenLogicalChannelRejResponse
+++We then receive a call release from cucm with cause code of 47:
resource unavailable++++
Apr 10 22:50:32 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:32,365"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="50913"
Received H.225 PDU:
Q931
   Message Type: Release
Complete
   Call reference flag: Message sent from originating side
Call reference value: 0x7b
   Info Element : Cause
     Location: Usr
   Cause Value: Resource unavailable
   Info Element : User User
   Length = 22
Suggestions:
Change the region setting between the ICT trunk to VCS and Jabber to use
G711 and test again.

No "touch to return to call" option in Jabber for iPhone

I noticed that when I'm in a Jabber call and I press the home button on my iPhone, the call stays up audio only but there is no indication on the iPhone that I'm still in a call. When you are on a regular PSTN call on iphone and you press the home button, there is a green notification message at the top that says "tap to return to call". Is this possible with Jabber for iPhone?
Thanks, Mike

All of those are configuration issues, go thru the config guide once again and review it step by step and make sure it's all properly configured.
Jabber is not registering to CUCM, it has not been configured as a softphone, or the deskphone association is wrong.
If you can see the DN info from the users but not able to call, then at least your directory integration is fine.
DNs not reachable is again a config problem with call routing, CSS and partitions.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

Call Control not in option Jabber for Win 9.2.6

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