Call forwarding failed only for 800 number

We have a Unity vm server at the data center. It is assign by PRI which has both 1800 number and a local number(416-123-4567). I have configured the SRST gateway and the call forwading for VM.
When users dial the 1800 number directly, it works fine. But when the call is forwarded to 1800 number, user hears 'The call cannot be routed'. But if I change the 1800 number to the 14161234567, both directly and forwarded call are working fine.
SO I just wondering what is the different from the Telco's perspective?

It is not on the unity.
Basically, when the gateway is in srst mode, external user call the extension and get forward (no answer) to the 1800 number based on the srst configuration on the gateway.

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I need to configure time based automatic call forwarding to mobile number. Can we do this from CUCM 9.1.1 ?
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Hi Sameer,
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I cant see the names of my contacts when i recieve a call, i can only see the number of the caller ?

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If you do not see this at the top of the display I would try a reset.
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That's the question.
Is there support? Or am I on my own in case of a dispute, etc?

i found this for you hope this helps
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Online number call forwarding issues

Hello all,
I live in Taiwan, and I just recently purchased an online (United States) number (where I have an unlimited subcription to landlines and cell phones), so I could get my phone calls forwarded to my cell phone in Taiwan, however, after setting up Skype's forwarding service, my call are not being forwarded to my Taiwanese cell phone.
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You will need to get skype credit or a mobile subscription for Taiwan to forward to your Taiwanese cell phone. Here is another solution. I use Kall8 it is a call forwarding service with a 800 type number. The forward to a Taiwan cell looks like .70 cents a minute. You need to do some research and find which one is cheaper. It cost $2.00 a month plus the call fees. I have used it all over the world with no problem.
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Call Forwarding Breaks with iOS 8.3 Update on iPhone 6 and iPhone 6 Plus with AT&T

Ever since the iOS 8.3 Update, call forwarding is no longer working on my iPhone 6 Plus. I have spent dozens of hours troubleshooting with both AT&T Advanced Business Technical Support as well as many hours with top technicians from Apple at my local Genius Bars.
This is a critical bug for me as I used to use the call forwarding option multiple times a day, EVERY DAY, because when I am in certain business locations my mobile phone gets no reception and calls go right to voice mail. I need to have them forwarded to the land line I'm located at.
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I've done extensive testing, and this seems definitely to be related to Apple iOS 8.3, and it seems to be specific to the iPhone 6 and iPhone 6 Plus ONLY.
To illustrate the EXACT problem:
A: Settings -> Phone -> Call Forwarding
B. Call Forwarding - Turn on
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NOT AN AT&T PROBLEM. IF SOMEONE IS EXPERIENCING THIS WITH OTHER CARRIERS PLEASE COMMENT HERE.
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Here are the latest steps I did with my AT&T sim card and my wife AT&T sim card (she has an iPhone 5s):
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APPLE????????? HELP!!!!!!

Yes, I am dealing with this right now on at&t with a 6 plus. I've been down the same road as you. I got it to work with a windows phone yesterday but not my 6 plus when I switched back to the iPhone. My wifes 6 works fine. I believe it is an at&t issue and not an 8.3 issue. After dealing through several levels of support at at&t, they are telling me it has to do with their transition to hd voice. Some people are having this issue because they are updating their system and some peoples phone profile, on phones that have hd voice capabilities, are not getting added to their line and call forwarding will not work without it. I have a trouble ticket open to their engineering dept and they promise it will work for me on or before the 24th of april. Engineering has to build my phones profile so call forwarding will work with my iPhone.
This is frustrating because like you, I need to forward my calls because I have no signal in my office and need to forward to another phone so I can get my calls. If at&t would quit dragging their feet and enable wifi calling, this wouldn't be an issue for me. I would suggest you put more pressure on at&t and escalate this until it gets resolved. Or put your sim in a phone that does not have hd voice capability and see if it works then.
Good luck. I'm keeping my fingers crossed this will be fixed for me on or before the 24th. We'll see.
EDIT: I see you did put it in another phone and it worked. That backs up that the issue is at&t and their hd voice upgrades. They had no explanation as to why some work and some don't, but have them make sure a profile for your phone is on the line. If not, they'll need to build one for the phone so that it''l work. At least that's the story for now. Like I said, I'll know more in a day or two.

Is there any other way to achieve per user call forward restriction other than to create multiple voice policies?

Hello,
We mentioned the environment details below:
Environment
In our PBX environment, currently a user can forward calls to any local (within a region) internal extension. But for external PSTN call forwarding, a user needs to send a request and be approved by their manager. And the forwarding restriction
is applied such that user is only allowed to forward to that particular PSTN number - to prevent toll fraud.
Moving forward to Lync, using voice policy's call forwarding and simultaneous ring PSTN usages, I can set it to allow forward and simultaneous ring to custom PSTN usage and a custom route that will only send calls to these pre-approved
external numbers.
Outcome
But in such a scenario,
sSince all the custom external allowed numbers will have to be put into a single Route match table, User A will be able to successfully
set up call forward to User B's number. (if they come to know about it somehow, that is)
rü
Route matching list will be very long due to the number of users per hubsite that has call forwarding enabled.
Questions
Is there any other way to achieve per user call forward restriction other than to create multiple voice policies ? MSPL may be ?
2. Is there a limit in the number of entries you can have on the Route pattern matching regex expression ?
Please advise. MANY THANKS.

1) I think multiple policies may be your best bet, though it's not a fun one to manage, I agree. MSPL could do it, but it would be more complex to maintain in the end. Even gateways have limitations on routes.
2) I'm not aware of a limit, though I'm not saying there's isn't one. But if you hit it, you could move to a second usage/route combo.
I'd suggest building out some PowerShell usage/route creation/organization script for this so it's not something that would need to be maintained within the GUI.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Unable to disable Call Forwarding function on my iphone 4

Hi,
I enabled call forwarding to a certain number. Now I am unable to remove the call forwarding.
- Tried to "off" card forwarding on iphone setting
- Restart iphone
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- Called telco to erase my call forwarding details
- Dial ##21#
All to no avail.
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Help please?

This is a telco problem.
The interface on the iPhone for call forwarding is only an interface to access the telco's system and set up call forwarding. It has no control over the actual call forwarding settings.
It might be a good idea to reset network settings on the iPhone in Settings > General > Reset.
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Call forwarding failed only for 800 number

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