Call Forwarding with Skype Number

I have a skype number and a couple questions. I have searched the forums and did not see this question answered.
I have an unlocked iphone and travel througout a different country every month or so. Each new country means a new sim card and a new number.
My question is: Will purchasing the skype world subscription cover the costs of each country (as long as the country is covered in the plan)? It states that the subscription only covers mobiles in some countries and landlines in others. So if I purchase the unlimited world (and assuming I am in one of the countries covered) will this be all I need to receive unlimited forwarded calls to my mobile?
I hope this isnt too confusing. Thanks!

Hi, Salsy20 and Joeriba, and welcome to the Community,
Please check your call forwarding settings; Skype does not determine when to activate call forwarding based upon the number of rings; it is based upon an increment of time. For example, in the screen shot, below, the default increment is 10 seconds (circled in orange pen). You would need to determine and then experiment with how many rings = [x] seconds, or set to 0. Remember, if you make any changes to any settings, click Save!
Here is a link to the library of FAQ articles related to call forwarding:
https://support.skype.com/en/category/CALL_FORWARDING/
Regards,
Elaine
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Similar Messages

Call Forwarding with Online Number

Can I get skype online number and forward call to my phone in India?
As if someone calls skype online number his call can be answered at my India Mobile or Phone.
Is this possible?

I contacted Skype some months ago about this issue they said if you have a Subscription if it's covered under your subscription (for example calls to the US & Canada unlimited) and make a call on skype it will be covered.
I don't have the email or lost it somewhere as it's months old but basically that's what it says.

Can I forward my UK mobile calls to a Skype Number...

Hi
I am moving to France for 6 mths and want to forward all UK mobile calls to a Skype number. I want to know will my clients realise I am abroad? will there be a foreign ring tone and will they get charged a premium rate?
Ideally I want them to call my mobile and seamlessly be transfered to my skype number and not be charged any extra.
Do I need to buy a UK or French Skype number?
Any help of comments would be most useful.

Hi
I am moving to France for 6 mths and want to forward all UK mobile calls to a Skype number. I want to know will my clients realise I am abroad? will there be a foreign ring tone and will they get charged a premium rate?
Ideally I want them to call my mobile and seamlessly be transfered to my skype number and not be charged any extra.
Do I need to buy a UK or French Skype number?
Any help of comments would be most useful.

Making calls with Skype Number

First I was wondering if you need wifi to use a Skype Number?
Secondly, how much would it cost to make out-going calls using the Skype Number (would I need Skype credits)?
Thank you!
Solved!
Go to Solution.

Hi, 761w. and welcome to the Community,
Let us start by clearing up some confusion: a Skype Number is for incoming calls only. The sole purpose of having a Skype Number is to permit people who do not use Skype to call you using a real land line number, so you can receive their call on Skype. More about Skype Numbers here: Skype number
So, a Skype Number is not related in any way to calls placed to fixed or land lines or mobile numbers. You are correct; you will need to purchase credit or a subscription to cover the cost of these calls.
You are welcome!
Best regards,
Elaine
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Call forwarding to wrong number

I have call forwarding set to forward calls to my cell phone. In the past few days three or four calls have been transferred instead to my home phone, which is a big nuisance, because I'm in the US at the moment and, because of the time difference, they're often waking my husband in the middle of the night in Italy.
These callers don't even know my home phone number. They always call my US Skype number. A few months ago, I had temporarily set forwarding to my home phone, but changed it back to the cell phone. I checked the settings on my account, and it's definitely set to the cell phone number. When it first happened, I first checked the account, then I asked someone to try calling my Skype number. That time it transferred correctly to my cell phone. I didn't understand how it could have happened, but thought it woul never happen again. However it's happened again twice today. Now some people don't want to risk waking my husband, or attempting to converse with him in English, so they're just not calling me at all.
If anyone could solve this mystery, I'd greatly appreciate it, and so would my husband.

Lots of SKYPE tel. numbers were wrongfully forwarded to my company's land line 626-576-9900 in the past 30 days (4/20/2015 - 5/20/2015) or so. Please test (call your SKYPE tel# from other lines to see where it ends) and call SKYPE to correct it as soon as possilbe if you own any of these numbers! I suggest everyone who owns a SKYPE number do the test. You might have missed a lots of calls you supose to receive. These numbers are as following.
281-973-2121
281-973-6874
281-973-6695
304-932-0943
301-579-5097
317-395-7485
301-579-5316
281-973-6045
281-973-6090
203-903-0092
281-973-6833
281-713-6436
317-413-9306
203-208-6591
I've chat on-line with SKYPE customer/tech. support 2 times, got 2 case#s, 1288597626 (5/5/2015) and 1288963288 (5/8/2015), however I tested 2 of the above numbers just now (10:15 AM, 5/20/2015), both are still forwarded to my company's number 626-576-9900. One of SKYPE custmer service reps. did tell me that they (SKYPE) can do nothing about it because I am not the owner of any of these numbers. Please spread the above message to any one you know who has a SKYPE number.

Call Forwarding with Schedule

I'm wondering if it's possible to set up call forwarding with schedule? For example, calls received at the Skype Number will be forwarded to phone number A from 12am to 12pm, phone number B from 12pm to 4pm, and a Skype contact from 4pm to 12am.
Thanks!

Hi, Jimliu, and welcome to the Community,
Fabulous idea! Unfortunately, the Skype Number feature does not provide such facility as you describe.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Problem with Skype Number

Is there any people in skype to help out this issue, give some response please its very important, i gave all my coleogues my skype number so i cant able to contact them..i wish you will sort out this problem as soon as possible...
thank you
Subject/title amended from "fault," for clarity.
thasriq

Hi, Thasriq, and welcome to the Community,
Please check the information presented in this FAQ article to see if this does not resolve problems with your SKype Number not receiving calls:
https://support.skype.com/en/faq/FA10615/why-am-i-not-receiving-calls-to-my-skype-number
If these steps do not work, please contact Skype Customer Service directly for further assistance in testing the number.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Can I receive multiple calls on a skype number at ...

I am trying to work out if a skype number is working for our business.
If a call is coming in and is taken via skype by a staff member, can we receive another call? Basically having multiple calls to one skype number at the same time, picked up by different staff members via skype.
If this is not possible, what other options are there?

Please review our Skype Fair Usage Policy
https://support.skype.com/en/faq/FA10364/what-is-the-fair-usage-policy-for-unlimited-subscriptions?f...
Your account may get suspended for package abuse. Once the system detected that your account is abusing any of our subscriptions such as Skype Number, you will receive an email telling you that your account has been suspended for subscription abuse. You can continue to make free Skype calls and send instant messages. However, you will be unable to continue using paid products such as Skype Credit, subscriptions and Skype Premium.
The suspension of your access to paid products is permanent and you will be unable to transfer any existing products to a new account or receive a refund.
Did my reply answer your question? Accept it as a solution or give me a Kudo to help others, Thanks.
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

Calls not being forwarded to skype number

Hello, I have had my Skype number for 2 years now and never had a problem.However since end of November 2012 calls from the USA are no longer being forwarded to my cellphone in Germany.No , I have not changed my settings , why should I , since it has been working perfectly all these years.There is no way to get help from Skype and I am extremely frustrated with their service.It sucks to pay for a product that won´t work.I am a dissatisfied customer and will leave them if they do not straighten out their stuff.

watsource wrote:
Hello, I have been a SKYPE user for the past 5 years and everything has been working fine. Recently, calls from telephones to my skype number are not being forwarded to my designated number. I've tried to turn off and on forwarding feature but still not working. Calls from other skype contacts using skype calling me are forwarded but not from any landline or mobile contacts calling my skype number.
What happens when you call your Online Number?
If calls directly from other Skype users are being forwarded to your designated number, but not the calls made to your Online Number, call-forwarding appears to be working. You may have a different issue related to your Online Number. Has it expired? If you click on "Account" at the top of this page, you can verify that your Online Number is still in effect by clicking on "Online Number" once you log into your Skype account through that link.
If your Online Number is still in effect, here's something else to check. From a computer (not the Skype app on a mobile phone or other device), can you verify the Privacy setting for Online Numbers? It should be set to allow calls from anywhere. If not, it is possible that this setting was changed, preventing you from getting calls on the Online Number.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Call forwarding with subscription but still tellin...

I have a subscription but when setting up call forwarding, keeps telling me that I don't have enough credit. Message reads : You need to have some Skype credit to forward calls to mobiles or land lines.
so it doesn't let me save the forwarding set up, in my account, Skype aknowledges my subscription

jaymen wrote:
I have a subscription but when setting up call forwarding, keeps telling me that I don't have enough credit. Message reads : You need to have some Skype credit to forward calls to mobiles or land lines.
so it doesn't let me save the forwarding set up, in my account, Skype aknowledges my subscription
You didn't mention what subscription you have, and the number you are trying to forward to. If you know Skype is acknowledging your subscription, it sounds like the number you are trying to forward to may not be covered by your subscription. If you list the number in a reply to this message thread, please replace the last 4 digits of the number with XXXX. We don't need to see the full number, but everything up to the last 4 digits would be helpful in troubleshooting your issue.
Note that many subscriptions only cover calls to landline phones, not to mobiles or other special numbers. Skype offers subscriptions that include calling to mobiles, but not too many of them are of the "unlimited" variety due to the costs for calling mobiles in much of the world.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Call forwarding with airtel carrier

Hello,
I had the same issue with Airtel Carrier (India) , contacted the team and they said it possible to forward to only other airtel numbers . then i followed their suggestion by taking a new airtel number and tried to set that number for call forwarding but when i do that , i cannot recieve even any calls to the present number also and they get that the number doesnot exist/something.
i checked with carrier team and they everthing is fine with them , asked to check with apple device ...
when i set , i get the call forward symbol on the left corner of the phone , i tried reseting my phone but still facing this issue ......
it would be great help if someone can guide me ....
thanks

Hi, Jimliu, and welcome to the Community,
Fabulous idea! Unfortunately, the Skype Number feature does not provide such facility as you describe.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

CUCM 8.6 Call Forwarding to External Number Issue

Hello,
Call forwarding worked without problems, we could forward our phones to external numbers and everything was ok, when somebody called to my phone, I could got the call to my cell phone.
But now when I forward my phone to external number and try to call to my phone I get busy trigger.
We didn't change configuration or install any update.
I think its my ISP-s problem, to whom we have SIP Trunk.
I don't understand log file, so can you tell what is the problem?
Here is log:
057729XXXX is called party, cell phone number
original calling party number is 240XXXXX, but it is forwarded to 2484XXX
INVITE sip:2484XXX@ISP-IP:5060 SIP/2.0
Via: SIP/2.0/UDP MY-CUCM-IP:5060;branch=z9hG4bK1003a84126249
From: <sip:057729XXXX@MY-CUCM>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP-IP>
Date: Wed, 18 Dec 2013 13:34:18 GMT
Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.6
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Cisco-Guid: 0383266432-0000065536-0000191815-2219117834
Session-Expires: 1800
P-Asserted-Identity: <sip:057729XXXX@MY-CUCM-IP>
Remote-Party-ID: <sip:057729XXXX@MY-CUCM-IP>;party=calling;screen=yes;privacy=off
Contact: <sip:057729XXXX@MY-CUCM-IP:5060>
Max-Forwards: 68
Content-Type: application/sdp
Content-Length: 215
v=0
o=CiscoSystemsCCM-SIP 4052091 1 IN IP4 MY-CUCM-IP
s=SIP Call
c=IN IP4 MY-CUCM-IP
t=0 0
m=audio 29790 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=ptime:20
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
|2,100,56,1.173711429^MY-CUCM-IP^MTP_3
17:34:18.526 |EnvProcessUdpPort - EnvProcessUdpHandler::fireSignal() varId = 2|2,100,56,1.173711429^MY-CUCM-IP^MTP_3
17:34:18.526 |EnvProcessUdpHandler::fireSignal - SEND: index = 2, handler = 0xb2d59c98|*^*^*
17:34:18.526 |EnvProcessUdpPort::fireSignal - SEND, destination = ISP-IP:5060|*^*^*
17:34:18.526 |EnvProcessUdpPort - EnvProcessUdpHandler::send(buff, 1172, ISP-IP:5060)|*^*^*
17:34:18.536 |EnvProcessUdpHandler::handle_input - handle = 334|*^*^*
17:34:18.536 |EnvProcessUdpHandler::handle_input   Status: 0, Id: 2|*^*^*
17:34:18.536 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 358 from ISP-IP:[5060]:
[12623361,NET]
SIP/2.0 100 Trying
Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
CSeq: 101 INVITE
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP-IP>;tag=sip+1+b3a00013+867def6a
Via: SIP/2.0/UDP MY-CUCM-IP:5060;branch=z9hG4bK1003a84126249
Server: CISCO-SBC/2.x
Content-Length: 0
|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Info/0x0/ccsip_spi_get_msg_type returned: 2 for event 1|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Transport/0x0/context=(nil)|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Transport/0x0/gConnTab=0xf484290, addr=ISP-IP, port=5060, connid=2, transport=UDP|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Info/0x0/Return existing connection for port 5060 connId 2|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Info/0x0/Checking Invite Dialog|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Info/0xb1b50c90/INVITE response with no RSEQ - disable IS_REL1XX|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/SIPHandler/ccbId=0/scbId=0/sip_stop_timer: type=SIP_TIMER_TRYING value=500 retries=3|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/States/0xb1b50c90/0xb1b50c90 : State change from (STATE_SENT_INVITE, SUBSTATE_NONE) to (STATE_RECD_PROCEEDING, SUBSTATE_PROCEEDING_PROCEEDING)|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/SIPHandler/ccbId=0/scbId=0/sip_stop_timer: type=SIP_TIMER_EXPIRES value=180000 retries=0|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/SIPHandler/ccbId=0/scbId=0/sip_start_timer: type=SIP_TIMER_EXPIRES value=180000 retries=0|2,100,230,1.4901096^ISP-IP^*
17:34:18.561 |EnvProcessUdpHandler::handle_input - handle = 334|*^*^*
17:34:18.561 |EnvProcessUdpHandler::handle_input   Status: 0, Id: 2|*^*^*
17:34:18.561 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 396 from ISP-IP:[5060]:
[12623362,NET]
SIP/2.0 403 Forbidden
Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
CSeq: 101 INVITE
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP-IP>;tag=sip+1+b3a00013+867def6a
Via: SIP/2.0/UDP MY-CUCM-IP:5060;branch=z9hG4bK1003a84126249
Server: CISCO-SBC/2.x
Content-Length: 0
Contact: <sip:ISP-IP:5060>
[12623363,NET]
ACK sip:2484XXX@ISP-IP:5060 SIP/2.0
Via: SIP/2.0/UDP MY-CUCM-IP:5060;branch=z9hG4bK1003a84126249
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP-IP>;tag=sip+1+b3a00013+867def6a
Date: Wed, 18 Dec 2013 13:34:18 GMT
Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: presence
Content-Length: 0
INVITE sip:2484XXX@ISP's-Other-IP:5062 SIP/2.0
Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP's-Other-IP>
Date: Wed, 18 Dec 2013 13:34:18 GMT
Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.6
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Cisco-Guid: 0383266432-0000065536-0000191816-2219117834
Session-Expires: 1800
P-Asserted-Identity: <sip:057729XXXX@MY-CUCM-IP>
Remote-Party-ID: <sip:057729XXXX@MY-CUCM-IP>;party=calling;screen=yes;privacy=off
Contact: <sip:057729XXXX@MY-CUCM-IP:5062>
Max-Forwards: 68
Content-Type: application/sdp
Content-Length: 215
v=0
o=CiscoSystemsCCM-SIP 4052092 1 IN IP4 MY-CUCM-IP
s=SIP Call
c=IN IP4 MY-CUCM-IP
t=0 0
m=audio 29792 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=ptime:20
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
|2,100,56,1.173711431^MY-CUCM-IP^MTP_3
17:34:18.567 |EnvProcessUdpPort - EnvProcessUdpHandler::fireSignal() varId = 0|2,100,56,1.173711431^MY-CUCM-IP^MTP_3
17:34:18.567 |EnvProcessUdpHandler::fireSignal - SEND: index = 0, handler = 0xa6b4d7c0|*^*^*
17:34:18.567 |EnvProcessUdpPort::fireSignal - SEND, destination = ISP's-Other-IP:5062|*^*^*
17:34:18.567 |EnvProcessUdpPort - EnvProcessUdpHandler::send(buff, 1177, ISP's-Other-IP:5062)|*^*^*
17:34:18.569 |EnvProcessUdpHandler::handle_input - handle = 335|*^*^*
17:34:18.569 |EnvProcessUdpHandler::handle_input   Status: 0, Id: 0|*^*^*
17:34:18.569 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 394 from ISP's-Other-IP:[5062]:
[12623365,NET]
SIP/2.0 100 trying -- your call is important to us
Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900;rport=5062
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP's-Other-IP>
Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
CSeq: 101 INVITE
Server: kamailio (3.3.1 (x86_64/linux))
Content-Length: 0
17:34:18.587 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 375 from ISP's-Other-IP:[5062]:
[12623366,NET]
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900;rport=5062
Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP's-Other-IP>;tag=dc6a4ae7
CSeq: 101 INVITE
Reason: Q.850;cause=0;text="unknown"
Content-Length: 0
|2,100,230,1.4901099^ISP's-Other-IP^*
[12623367,NET]
ACK sip:2484XXX@ISP's-Other-IP:5062 SIP/2.0
Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP's-Other-IP>;tag=dc6a4ae7
Date: Wed, 18 Dec 2013 13:34:18 GMT
Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: presence
Content-Length: 0

SIP/2.0 403 Forbidden error
If your router is sending a SIP/2.0 403 Forbidden error to the SIP server you are registered to, there is a good chance your router is blocking the incoming call due to the toll-faud prevention feature that was added to IOS version 15.1(2)T.
How to Identify if TOLLFRAUD_APP is Blocking Your Call
If the TOLLFRAUD_APP is rejecting the call, it generates a Q.850       disconnect cause value of 21, which represents ‘Call Rejected’. The       debug voip ccapi inout command can be run to       identify the cause value.
Additionally, voice iec syslog can be       enabled to further verify if the call failure is a result of the toll-fraud       prevention. This configuration, which is often handy to troubleshoot the origin       of failure from a gateway perspective, will print out that the call is being       rejected due to toll call fraud. The CCAPI and Voice IEC output is demonstrated       in this debug output:
%VOICE_IEC-3-GW: Application Framework Core: Internal Error (Toll fraud call rejected):
IEC=1.1.228.3.31.0 on callID 3 GUID=F146D6B0539C11DF800CA596C4C2D7EF
000183: *Apr 30 14:38:57.251: //3/F146D6B0800C/CCAPI/ccCallSetContext:
   Context=0x49EC9978
000184: *Apr 30 14:38:57.251: //3/F146D6B0800C/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 3 with tag 1002 to app "_ManagedAppProcess_TOLLFRAUD_APP"
000185: *Apr 30 14:38:57.251: //3/F146D6B0800C/CCAPI/ccCallDisconnect:
   Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
The Q.850 disconnect value that is returned for blocked calls can also       be changed from the default of 21 with this command:
voice service voip
ip address trusted call-block cause
How to Return to Pre-15.1(2)T Behavior
Source IP Address Trust List
There are three ways to return to the previous behavior of voice       gateways before this trusted address toll-fraud prevention feature was       implemented. All of these configurations require that you are already running       15.1(2)T in order for you to make the configuration change.
Explicitly enable those source IP addresses from which you would like           to add to the trusted list for legitimate VoIP calls. Up to 100 entries can be           defined. This below configuration accepts calls from those host           203.0.113.100/32, as well as from the network 192.0.2.0/24. Call setups from           all other hosts are rejected. This is the recommended method from a voice           security perspective.
voice service voip
ip address trusted list
ipv4 203.0.113.100 255.255.255.255
ipv4 192.0.2.0 255.255.255.0
Configure the router to accept incoming call setups from all source           IP addresses.
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
Disable the toll-fraud prevention application completely.
voice service voip
no ip address trusted authenticate
Two-Stage Dialing
If two-stage dialing is required, the following can be configured to       return behavior to match previous releases.
For inbound ISDN calls:
voice service pots
no direct-inward-dial isdn
For inbound FXO calls:
voice-port
secondary dialtone

Activate a call forward with a Third-party SIP Device or with a analog device

Hi,
In a CUCMv9, how i can activate a call forward (all, busy, no anwser...) with Third-party SIP Device or with a analog device connected to a fxs?
I want to activate a call forward like a Alcatel or Aastra PBX with a code.
For exemple, i pick up the phone, with the code *95 followed by the destination number and hangs up the phone. And use the #95 for désactivate this call forward.
It's possible?
Thanks.

No codes for 3rd party SIP phones, no way to do it. Or for that matter, not even for Cisco Phones, other than CFA.
Anything besides CFA needs to be done via CCMadmin or CCMuser for any kind of phone.
For FXS that's only doable if you're running SCCP
http://www.cisco.com/en/US/partner/docs/ios/voice/fxs/configuration/guide/fxssccpsplmft.html
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

Forwarding displays SKYPE number incorrectly

We use a skype number to forward to our landline phone. Until recently, when someone called the number, the originating caller id was shown on the receiving phone (correctly).
Recently, the caller ID we see when someone calls is a generic Bakersfield CA number (661-380-4773 is an example).
How do i get the original caller's caller ID to display on the destination phone??

I'm having similar recent issues, have you had any luck solving this?

Call forwarding with CAD embedded browser

Hello,
I trying to implement call forwarding for a link in UCCX CAD browser. I can dial a 91234567 number with a link "http://#*91234567" but I need to forward a call coming from CSQ. How can I do this?
Finally I want to initiate a outgoing calls to a sequence of numbers by clicking a link in CAD browser and when the call will be answered I need to connect incoming call to answered outgoing call. The agent should be disconnected after clicking a hyperlink. Is it possible? I have no idea how to associate hyperlink with a UCCX script. Can you suggest me where to look?
Maxim

Hi
Geoff's correct - the click to dial stuff in CAD is basically click to 'start a call', not transfer. So you'd have to start a second call using that hyperlink and then complete the transfer using the Join from the handset. Which gives you two problems:
- You're juggling two methods of controlling the phone (CAD and phone UI) which makes it very unfriendly
- Join is an 'unsupported agent action' meaning your reports will probably go wobbly
I have experimented with this a little and the best I could come up with for transfers was populating the CAD phone book with the user/number info for transfers so they can just use CAD, doing simple consult transfers using the phone control buttons. Still a little clunky, and probably not what you are looking for if the content you intended to supply to CAD was dynamic...
Aaron

Call Forwarding with Skype Number

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