Call Fowarding - accidentally removed feature

I enabled call forwarding from MyVerizon on the web, but forgot to turn it off before I left my computer.  So I tried to use the MyVerizon APP on my phone to remove it but I think I removed the feature as an option?  It now says Call forwarding not available for my phone when I try to revisit the same web interface.  any suggestions?

Are you trying to set up or remove call forwarding? If you want your phone to ring (no call forwarding) find another phone and use it to call yourself. If it rings then you have no forwarding. If you want to forward your calls you dial *72 and the 10-digit number and press send on your device. Eg- *728005551234 then send. When you want to cancel *73 then send. I would try these steps first because they will save you lots of time calling if they work.
I just logged on to my account and searched for call forwarding and when I selected my line to forward I got the same message. So it seems like, though it's an option, you cannot do it online.
Try my above steps by forwarding your calls to a phone that you can hear ringing when you set the forward. For this you will need to have 3 phones available, yours and the one you want to forward to and the one you want to use to call. I promise this will take you less than 5 minutes to test rather than calling in and getting told you are ale to forward calls already.

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