Call from Mac and iPad - wifi requirements?

Hello all,
I can see on forums, that a LOT of people have problems with calling from their Macs and iPads using iPhone when on same wifi network.
All of "solutions" that are posted here or on apple help site is that you should restart your iphone, turn on and off cellular calls in facetime and it should work. Yes that is nice, but from technical point of wiew its useless as pair of winter boots on summer camp.
I made this thing working on my home network wifi, when I disabled all security permissions and allowed ports on my wifi router. Then it started working, I was able to call from my macbook pro (2014) and iPad Air.
The real problem is, that when I come to other wifi network, such as my work one, I am not able to get it to work. I have a possibility to configure every single wifi network in our company, but I am not able to get it to work. I have no idea why. I was sitting on it and testing it whole day, but with no end.
I think that there is one thing from Apple support we need and those are: SPECIFICS. Which port is it running on? What services is it usings? What should be accesible? I am sorry but one sentence which says "they only have to be on one wifi network" is not enough.
Please leave out comments how to fix this like: being in two networks, restarting devices, turning something on devices off or on and signing out and so on..
If someone else already figured this out, I would be eternaly grateful.
Thanks a lot!

If you do not have Facetime on your phone, then that particular feature will not work.
I would send feedback to Apple: http://www.apple.com/feedback/iphone.html
Requesting they look into alternatives for those who do not have access to Facetime.
~Lyssa

Similar Messages

  • Making continuity calls from mac and ipad

    Hi,
    I'm not able to make calls from my mac and ipad. I get a message that says your iphone is not configured, but I have done all the procedure required for that. I'm guessing that facetime is required for this feature to work and I don't have facetime on my iphone since I bought it with carrier contract in UAE.
    I'm having Macbook pro with retina mid 2014 (os x yosemite), iphone 5s (ios 8) and ipad mini (ios 8).
    Please help me if there is a way to get around with that.
    Cheers

    If you do not have Facetime on your phone, then that particular feature will not work.
    I would send feedback to Apple: http://www.apple.com/feedback/iphone.html
    Requesting they look into alternatives for those who do not have access to Facetime.
    ~Lyssa

  • Can't receive Facetime calls on Mac and iPad

    I can send calls on my Mac and iPad, but I can't receive calls. Why?

    Did you eventually get it to work? If so what did you do?

  • Unable to stream Videos from Mac and IPad 3 to TV

    My Apple TV (1.Generation) is starting to work bad after an update.
    I am no longer able to stream videos from IMac nor IPad 3 or IPhone 4.
    Can anybody give me a help.
    Thanks.

    Not sure if I'm missing something here. AirPlay is the newer audio video streaming technology Apple implemented into their devices. Airplay video from a computer requires a newer Mac running Mountian Lion and a 2G or higher ATV. Streaming video from iTunes to a 1G ATV still works, it is similar to AirPlay but is technically not the same thing.
    Streaming video from an iPad or iPhone to an Apple TV is using AirPlay and also requires using a 2 or 3G ATV. These are hardware limitations no HDMI cable can fix.
    If you can not stream video from iTunes by selecting it on your Apple TV you have a problem. If you are trying to send video to the ATV by selecting it on a device you need a new ATV and/or computer.

  • FaceTime - works fine calling from Mac to IPad 2. Calling from iPad 2 to Mac always have message saying the Mac side is not available or busy.

    Calling Mac form Ipad2 works fine. I call from Ipad2 to Mac it is alway not available.
    Both Mac and Ipad2 has OS 5 and the latest Factime app.
    Please help.

    I actually am experiencing the same dilemma as you!
    My sister owns a MacBook White 13 inch and even though she is online my calls don't seem to go through!
    Make sure the recipient has turned FaceTime on and that he or she is already signed in to FaceTime,
    If that doesn't work then contact and iTunes Store Support here:
    http://expresslane.apple.com
    Hopefully I resolved this issue

  • FaceTime between Mac and iPad with one iCloud account?

    I moved my MobileMe account to iCloud and want to set up my Mac so I can call my new iPad with FaceTime. In the iCloud system preferences I have "Mail and Notes" unchecked but the sole email account in Mail preferences is pointed to the iCloud mail server and I am receiving Mail. The account appears in Mail and seems to be functioing normally.  If I check the "Mail and Notes" option in the system preferences a second iCloud Mail account appears in Mail with identical contents to the one that is there with this option unchecked. I'd rather not have this duplicate set of mailboxes in Mail so I'm leaving the option unchecked (is this OK?). I added my AOL address as a second email address to my Apple ID so I can use my AIM account with FaceTime and have set FaceTime to receive calls to my AIM address and I have added a contact with my iCloud email address.
    On my iPad, I have set up FaceTime to receive calls to my iCloud email address and added a contact with my AIM address. This set up works when calling my Mac from my iPad but does not work the other way. How do I get it to work in both directions?
    Thanks for any insights.

    In partial answer to my own question, it seems that Mail and Notes option in iCloud system prefs on the Mac should be checked. The duplicate account that is then created in Mail (which points to the original account so it's not really a duplicate, as CS1sound  pointed out to me) can be disabled in the Mail program prefs. This eliminates the dual mailbox sets in Mail.
    Regarding the FaceTime calling between my Mac and iPad, that seems to have been resolved as well. The FaceTime iCloud account required more characters than the password for the old MobileMe account. This was unknown to me until I tried to view the iCloud account from within FaceTime preferences, when I got a message saying I needed a longer password. When I entered the new password it updated the FaceTime password and also updated my iCloud password (the password associated with my Apple ID). So now everything seems to be working nominally.
    For others experiencing problems with FaceTime calling between Mac and iPad I suggest making sure your Apple ID password is at least 8 chars long, has letters (at least one cap) and at least one numeral. (This is the spec my FaceTime error message provided). Then attach an AIM  address to your Apple ID as a "rescue" email address. Apple ID will send an email with a verification link to this address which must be clicked and this account will then be associated with your iCloud account (along with your original iCloud email address). Next, set the iPad up to use the iCloud email for Mail and FaceTime and create a FaceTime contact with (which receives calls to) the AIM address, for calling the Mac. Then set the Mac up to use the iCloud email address for Mail and set FaceTime up with the iCloud email, but with a "receives calls at" address pointing to the AIM account, then create a contact with the iCloud address, for calling the iPad.
    Posted this because I saw others have had the same problem. Sorry for the verbosity but this is just a blow by blow recounting of what I did. I hope some of the board gods and moderators will vet this for mistakes. I don't want to mislead any fellow pilgrims, but it worked for me .

  • TS3276 can receive and send email on ipad  and can send email from mac to ipad but cannot read emails on mac

    mac was set up with email account. now i am unable to read my emails, tried sending test email from mac to ipad and it worked sent email from ipad to mac but did not register why? when it use to work up until tuesday. checked email sever settings and all seems to be the same as the ipad so seems ok

    mac was set up with email account. now i am unable to read my emails, tried sending test email from mac to ipad and it worked sent email from ipad to mac but did not register why? when it use to work up until tuesday. checked email sever settings and all seems to be the same as the ipad so seems ok

  • Apple shop changed my iphone 3gs today, got home and cannot join my wifi. both my mac and ipad is working on wifi. tried rebooting, resetting still doesnt hold the wifi, it's there for a sec then its not connected.help please?

    Hi,
    Apple shop exchanged my iphone 3gs today. got home but it doesnt pick up the wifi. first the correct supplier appears then it says not connected.
    both my mac and ipad is working on wifi (so did the previous phone) i ve tried rebooting, tried reset supplier...nothing works. can someone help please?
    thanks

    Yes, they should be able to verify that WiFi is working properly. If I just got a new phone & it didn't work perfectly, right out of the box, before I started restoring or whatever, I'd be right back where I got the phone.

  • Trying to install CS3 on my Mac from DVD and I get Required Resources are missing. I have run this program for years but this occurred after I rebuilt OSx

    Trying to install CS3 on my Mac from DVD and I get Required Resources are missing. I have run this program for years but this occurred after I rebuilt OSx

    I ran the adobe cleaner and that did not help. I then uninstalled norton antivirus. and that solved the problem and I was able to install photoshop cs3. I than reinstalled norton antivirus. My system seems to be fine,

  • How do I get iMessage on my Mac and iPad Mini to send from my phone number instead of email?

    How do I get iMessage on my Mac and iPad Mini to send from my phone number instead of email? I've signed out and signed backed in on all devices but it still doesn't work. Phone number shows up on my iPhone only. Apple support article does not help, the screen don't even match mine.

    Hi believer924,
    Happy Holidays!  What version of Mac OS are you working with?  The article below will explain how to confirm your phone number is linked to your Apple ID for iMessage.  On your Mac, you should be able to remove the checkmark in front of your email address in the "You can be reached by iMessage at" and "Start New Conversations from" sections of iMessage settings.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
    http://support.apple.com/en-us/HT201349
    Your iPhone telephone number is linked to your Apple ID when you sign in to FaceTime or iMessage. This allows you to use your iPhone number with FaceTime and iMessage on other iOS devices.
    This feature isn't available on iPod touch (3rd generation) and iPad (1st generation).
    This feature is available with OS X Mountain Lion v10.8.2 or later.
    On OS X, find out which addresses are enabled:
    In Messages, choose Messages > Preferences > Accounts. Select iMessage in the left column. Your contact preferences should appear under "You can be reached for messages at:."
    OS X:
    Phone number missing on OS X
    If your phone number isn't listed on your Mac, follow these steps:
    Update to the latest version of OS X on your Mac.
    Verify that you're using the same Apple ID that you're using on your iPhone.
    Sign out of your Apple ID at these locations on your Mac:
    Messages > Preferences > Accounts tab. Click iMessage in the left column, then click Sign Out.
    FaceTime > Preferences. Select your Apple ID, then click Sign Out.
    Close FaceTime and Messages on your Mac.
    Open FaceTime and Messages, then sign in to your Apple ID in Preferences.
    If your phone number still isn't listed on your Mac, follow these steps:
    Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
    Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    Sign out of your Apple ID on your Mac at the following locations:
    Messages > Preferences > Accounts tab. Click iMessage in the left column, then click Sign Out.
    FaceTime > Preferences. Select your Apple ID, then click Sign Out.
    Close FaceTime and Messages on your Mac.
    Sign in to your Apple ID on your iPhone.
    When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Send & Receive and also in Settings > FaceTime.
    Open FaceTime and iMessage, then sign in to your Apple ID in Preferences.
    Last Modified: Dec 16, 2014
    I hope this information helps ....
    - Judy

  • HT4967 I can sync data from my Mac to my iPhone and iPad and from my iPhone to the Mac and iPad, but cannot sync data from the iPad to either device. My iPad is configured to Push. Is there another setting than I'm forgetting?

    I can update data from my Mac to my iPhone and iPad, and from my iPhone to my Mac and iPad, but cannot get data to update from my iPad to either my Mac or my iPhone.

    If new calendar events entered on your iPad do not appear on icloud.com, go to Settings>Mail,Contacts,Calendars>Default Calendar on your iPad and be sure you have selected an iCloud calendar as your default and not something else like On My iPhone, a Gmail or Yahoo calendar, etc.  If you haven't, make this change, then add a new event and see if it appears on your calendar on icloud.com now.
    If your settings are correct and new events still aren't appearing on icloud.com, add any missing calendar events from your iPad to your calendar on icloud.com.  Once the calendar on icloud.com is up to date with your iPad, go to Settings>iCloud, turn Calendars to Off, choose Delete from My iPad when prompted (they will still be in iCloud), then after a 15 seconds or so, turn Calendars back to On.  Then add a new event on your iPad and see if it appears on your calendar on icloud.com now, and on your other devices.

  • I have keynote on ipad2 and powerbook g4. if I send a keynote work from mac to Ipad, I cannot read it. any solution?

    I have keynote on ipad2 and powerbook g4. if I send,by mail, a keynote work from mac to Ipad, I cannot read it.there is no problem fram Ipad to mac. any solution? thanks

    How are you trying to transfer the Keynote presentation?
    You can email the presentation to yourself and open it with Keynote on your iPad.
    You can use iTunes. Connect your iPad to your laptop, start iTunes, go to the App Tab for your device and add your presentation to the Apps/Keynote section. Now if you touch the "+" in keynote on your iPad you will get the choice Copy from iTunes.
    Your can setup iCloud on your laptop & iPad and save your Mac laptop presentation to iCloud and just open it on your iPad.
    There are, of course many other ways, Dropbox, etc.

  • Hello i accidentally synced all my photos from Iphoto and they doubled, i removed them all eventually to re-import them again, but i have no camera folder anymore and i have a folder called "From Mac" how can i turn it back to normal?

    hello i accidentally synced all my photos from Iphoto and they doubled, i removed them all eventually to re-import them again, but i have no camera folder anymore and i have a folder called "From Mac" how can i turn it back to normal?

    That is normal for photos synced from a computer to a phone using iTunes. Synced photos were never placed in the Camera Roll. Additionally since iOS 8 there is no Camera Roll: http://appleinsider.com/articles/14/09/19/goodbye-camera-roll-where-to-find-your -photos-in-ios-8

  • Mac and iPad connect to wifi, iPhone will not. I have tried all resets besides the full erase reset and nothing seems to work. Any suggestions?

    Mac and iPad connect to wifi, iPhone will not. I have tried all resets besides the "erase all contents and settings" and nothing seems to work. Any suggestions?

    http://support.apple.com/kb/HT1414
    I would honestly try this. It is how to restore your phone and see if it works.

  • Call of duty black ops has come out on mac, and the system requirements say 2.4ghz is needed, i only have 2.3ghz, do you think the game will run okay? thank you

    Call of duty black ops has come out on mac, and the system requirements say 2.4ghz is needed, i only have 2.3ghz, do you think the game will run okay? thank you

    This is too generic of a statement. They are working on support for the 2012 MacBook Pros and because of the better architecture in the 2012 machines a 2.3GHz machine may perform well.

Maybe you are looking for

  • HELP!  How can I view a clip frame by frame in final cut pro?

    Hi, does anyone out there know how to view a clip in final cut pro frame by frame. I don't really want to use the jogging function as you cannot see each individual frame just all the frames snapped together. Any help would be much appreciated. Thank

  • Looking for a recently played tracker

    I'm using ITunes 8 and Tangerine BPM earlier to build my Jogging playlists, but i'm looking for something to tell me more than just the skip count, does any one know if any way, or any App, that can tell me at what point of a song skipped it. Help is

  • Request: UEFI/GOP VBIOS - N660 TF 2GD5/OC

    Hello, Request UEFI Bios S/N: 602-V287-050B1304087753 Link to my current VBIOS: ttps://www.dropbox.com/s/8j22zxf6k553eoa/GK106.rom Thanks.

  • Using externally generated pixmap in Canvas

    I am evaluating how difficult it would be to use an external library for drawing images in LabWindows. The library comes with binaries only that were generated in MS Visual Studio, so I assume they can be linked loaded into LabWindows. Are there like

  • Does anyone know if V21.0.101 will be available,

    to every one or is it just a Hongkong only special or something, it doesn't have any new features as I've found out, but what the heck it's atleast better than the older one. ^ for nokia 5800 XM  Message Edited by aronpresley on 08-Jul-2009 11:02 AM