Call from Mac and iPad - wifi requirements?

Hello all,
I can see on forums, that a LOT of people have problems with calling from their Macs and iPads using iPhone when on same wifi network.
All of "solutions" that are posted here or on apple help site is that you should restart your iphone, turn on and off cellular calls in facetime and it should work. Yes that is nice, but from technical point of wiew its useless as pair of winter boots on summer camp.
I made this thing working on my home network wifi, when I disabled all security permissions and allowed ports on my wifi router. Then it started working, I was able to call from my macbook pro (2014) and iPad Air.
The real problem is, that when I come to other wifi network, such as my work one, I am not able to get it to work. I have a possibility to configure every single wifi network in our company, but I am not able to get it to work. I have no idea why. I was sitting on it and testing it whole day, but with no end.
I think that there is one thing from Apple support we need and those are: SPECIFICS. Which port is it running on? What services is it usings? What should be accesible? I am sorry but one sentence which says "they only have to be on one wifi network" is not enough.
Please leave out comments how to fix this like: being in two networks, restarting devices, turning something on devices off or on and signing out and so on..
If someone else already figured this out, I would be eternaly grateful.
Thanks a lot!

If you do not have Facetime on your phone, then that particular feature will not work.
I would send feedback to Apple: http://www.apple.com/feedback/iphone.html
Requesting they look into alternatives for those who do not have access to Facetime.
~Lyssa

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    Hi,
    I'm not able to make calls from my mac and ipad. I get a message that says your iphone is not configured, but I have done all the procedure required for that. I'm guessing that facetime is required for this feature to work and I don't have facetime on my iphone since I bought it with carrier contract in UAE.
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