Call List

Hi All,
In CRMD_CALL_LIST, can we use "USE PROFILE" to assign agent group to customer group from target list for outbound call?
Thanks in advance.
Krish

I did as you suggested.  The call list is now alphabetized, is still truncated and still has the date.  I have already had to 'trade' in one Pearl for it not functioning properly.  Might I have to do this all over again?  Or does the Pearl simply not have that as an option?  (You would think that a fancy-smancy phone like a BB would have the option on how you view your call list.  My $20 ghetto phone could do it...)
Thanks!

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