Call log details missing after software upgrade

My call log used to show various coloured telephone handset icons on the LHS denoting calls made, call received, missed calls, etc.
Since a recent software upgrade these are missing.
Can someone advise how I can restore them?
Regards
AG

LHS?
So, are only the various icons missing, or are they all one icon, or all the call logs missing completely?
And, what was your recent software upgrade, to what release (look at Options > About)
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