Call log, text messages, emails, and facebook messages erasing

Last night when I realized that my entire call log and well as all of my text messages, a large portion of my emails, and some of my facebook messages had vanished. I thought I must have inadvertently done something to make that happen. The this morning when I woke up, the new text messages and calls I had made last night were gone too. Any ideas on what is happening and how I can stop it?

Greetings, and welcome to the BlackBerry.com Support Forums.
First thing? Check the File Free at Options > Status, what is the number at File Free?
Now, remove the battery of your device, hold a minute, replace and reboot. What is the File Free now?
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