Call logs and texts deleting

Hi all I have been having some problems with my blackberry as well keeps deleting all call logs and sms from my phone and I have no idea why also email is having the same problems this has just started a couple of days ago any idea's any help with be very much appreciated many thanks

Low memory on your device... very common if you don't a little maintenance on the memory now and then.
First thing? Check the File Free at Options > Status, what is the number at File Free? Now, remove the battery of your device, hold a minute, replace and reboot. What is the File Free now?
Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...
And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...
Additional links to read:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14213&sliceId=SAL_Public&command=show&forwa...
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Similar Messages

  • IPhone 6 Random Reset and deleting call log and texts?

    Anyone else have an issue where their carrier setting were updated, and afterwards their phone randomly reset? I updated my carrier setting, (My phone prompted me to). After that, it did a reset, and when it came back, all my texts and call logs were deleted. I'm curious if it was just a glitch? Or if anyone else is having these issues.

    Hi,
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    Thanks
    Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Emails, Call Logs and BlackBerry Messenger messages deleted

    Almost exactly 2 years from the date I got my BlackBerry Curve 8300, my emails, call logs and BlackBerry Messenger messages keeps getting deleted without notice.  The BlackBerry then stalls until I remove the battery and I log on again. Can anyone help me idetify the problem and how I can resolve this?
    Solved!
    Go to Solution.

    HI and Welcome to the Forums!
    Wow -- 2 years without an issue on a computing device! A record! Excellent! Here are some KB's that might be helpful:
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    KB14320 How to maximize free space and battery power on the BlackBerry smartphone
    KB15345 How to qualify low memory situations on the BlackBerry smartphone
    http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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  • Random resets, erased call logs, and faulty bb messenger

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    Hi.
    You have 64 mb of total memory on your device. You sent that you have 5mb free.
    15 mb free would be considered a minimum.
    Most people close the applications by pressing the escape or red key. This does not close the applications.
    Each application has a close option. For instance if you are in the calendar hit the menu key (spotted key) and scroll down to the bottom close is listed. 
    When done using the browser, press menu and options, select cache operations,
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    Use the attached links to manage your memory efficiently.
    Thanks,
    Bifocals
    How to qualify low memory situations on the BlackBerry smartphone
    How to maximize free space and battery power on the BlackBerry smartphone
    Low memory state according to the File Free field on the Status screen
    http://www.blackberrycool.com/2008/07/blackberry-tips-blackberry-memory-management-video/
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

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     Pic 1
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    Message Edited by Jerg on 08-09-2009 11:29 AM
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    If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
    Remember to resolve your thread by clicking Accepted Solution.

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    Please check the below knowledgebase article -
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    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

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