Call Manager 10.5 Compatibility with TelePresence

Hi,
We are in the process of upgrading CUCM to version 10.5.  Can someone please tell me the minimum versions of the following devices that are compatible with CUCM 10.5?
VCS
MCU 5320
C40/90
I am not able to locate this information on http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/matrix/10_x/CUCM_BK_CD1DB914_00_compat_matrix.pdf. Is there another place that I should be looking?  Surely this is documented somewhere.
Thanks,
Scott

Duplicate
https://supportforums.cisco.com/discussion/12338356/call-manager-105-compatibility-matrix

Similar Messages

  • Call Manager Express B-ACD with Call Manager 5 or 6

    Can I use the Call Manager Express B-ACD with Call Manager 5 or 6, because there is no autoattendant in CCM 5 or CCM 6

    Hi Zohaib,
    With CCM (all versions), they do ship with a "stripped down" version of IPCC/CRA which is where the actual AA is built. But this is not really an "on box" solution :( You will need a seperate MCS box to install IPCC on and then integrate with CCM via jtapi. Here is a clip and link for CCM 5.x and a link for 6.x which is a rather large PDF which I am having trouble downloading today;
    Cisco CallManager AutoAttendant
    Cisco CallManager AutoAttendant, a simple automated attendant, allows callers to locate people in your organization without talking to a receptionist. You can customize the prompts that are played for the caller, but you cannot customize how the software interacts with the customer.
    Cisco CallManager AutoAttendant comes bundled with Cisco CallManager on the Cisco CallManager 5 agent IPCC Express bundle.
    http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080531888.html#wp1026233
    Check out the 6.1 Features and Services Guide here;
    http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html
    Hope this helps!
    Rob

  • Cakll Manager 4.1 compatibility with Active Directory 2008

    I need to know the compatibility
    between windows 2008 Active Directory and Call Manager 4.1. I was told Call Manager
    4.1 was incompatibile with windows 2008 AD. Is that Active Directory
    2008 Domain and Forest functional level? I'm moving forw
    ard with replacing all our windows 2003 DCs with Windows 2008 DCs. The question is will
    call manager 4.1 be compatible? Need actual windows 2003 DC or can WIndows 200
    3 forest and domain functional level enough?

    Hello gentlemen,
    I just wanted to let you know that we actually got everything working again on our test bed environment.The DC is running on a virtualized Windows Server 2008 but with the forest and domain functional levels at 2003. What we had to do to resolve the ICM issues (Roggers, PGs and AW/HDS) was for all of the services that wouldn't automatically start, we had to update the 'log on as' settings to re-add those accounts and re-enter the passwords. Also, when running the ICMSetup util, it came back with an error saying that it couldn't see the 'Call Center Applications' OU even though it existed. To resolve that, we ran ICMSetup again, added the ICM instance, then upon going back to the main screen, exiting then re-running ICMSetup, everything worked again and the error did not re-occur. We were able to click on the various instance components (PG1A, CG1A, etc) where as before doing that, those instances were greyed out.
    For our CallManager server 4.1(3) we didn't need to resolve anything on it. It appears to be running ok and phones are registered to it as well.
    Mind you, this is a test bed environment, and the old test bed DC was created a few years ago, and with this new one being a copy of our existing production DC, there were many changes and updates done to it, so that's probably why the old accounts weren't recognized and new ones were created.
    We don't think that will happen in our production environment, but even so, we're not going to upgrade our production DCs to Windows Server 2008 just yet.
    Thanks for the feed back.
    Joe

  • Call Manager register fxs port with voice gateway- problem

    I have a CUCM 6 and a Voice Gateway V224. I've configured the voice gateway's voice FXS ports as MGCP.
    I have a Voip connected and registered to the CUCM and a Pots phone connected to the Voice Gateway.
    If i dial from the Voip to the Pots phone it rings. The problem is that i cannot ring from the Pots to the Voip phone.
    I have no dial tone.
    If i write no shut down on the  voice port i have a tone. If i configure mgcp on the voice port i have a busy ringtone.
    I've entered no mgcp and mgcp commands and i've reset the voice gateway.
    How can i call from the pots to the voip phone?
    The ios version on the voice gateway is Version 12.4(22)T4.
    Here is an outghtput from the Voice gateway.
    ccm-manager mgcp
    ccm-manager fax protocol cisco
    ccm-manager music-on-hold
    ccm-manager config server 10.1.1.33
    ccm-manager config
    mgcp
    mgcp call-agent CCMIOSS 2427 service-type mgcp version 0.1
    mgcp rtp unreachable timeout 1000 action notify
    mgcp modem passthrough voip mode nse
    mgcp package-capability rtp-package
    mgcp package-capability sst-package
    no mgcp package-capability res-package
    no mgcp timer receive-rtcp
    mgcp sdp simple
    mgcp validate domain-name
    mgcp rtp payload-type g726r16 static
    mgcp profile default
    timeout tone busy 600
    timeout tone dial 600
    dial-peer voice 999223 pots
    service mgcpapp
    port 2/23
    dial-peer voice 999222 pots
    service mgcpapp
    port 2/22
    dial-peer voice 999888 pots
    service mgcpapp
    port 2/23
    The CUCM 6 is registered with the voice gateway.

    Is your campaign using CPA? If so, what's the behavior if CPA is not enabled? 
    I think the best thing to do is to run a trace...
    Call Manager > Cisco Unified Serviceability > Trace > Configurations
    Select a CUCM server - any subscriber would work. 
    Service Group - CM Services
    Cisco CallManager (Inactive)
    Enable SIP Stack Trace and apply to all nodes. Download and install RTMT
    Make a bunch of outbound tests and then open RTMT > Trace & Log Central > Collect Files > Check "All Servers" for Cisco CallManager > Next > Next > Relative Range if you made the test calls within the last X minutes, otherwise you can set a From and To datetime. Click Finish and go through your SDL logs and see what errors you find and post them here. 
    Also, make sure your phone is in the correct CSS in Call Manager

  • Call Manager 10.5 Compatibility Matrix

    Hi All
    I am unable to find the hardware and software compatibility matrix for Cisco Unified CM 10.5
    Can someone please help me with that. Its very urgent.
    Thanks in Advance.

    http://docwiki.cisco.com/wiki/Unified_Communications_Virtualization
    http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-device-support-tables-list.html

  • Solution Manager 4.0 compatibility with Microsoft office 2007

    Is there any OSS notes which says that Solution Manager 4.0 is supported with Microsoft Office 2007?

    Hello Mitesh,
    There is no such SAP note which can provide you information on Solution Manager and Office 2007.
    The closest and the most useful note would be SAP note 722513.
    Regards
    Amit

  • Call manager directory number starting with \+

    I have a CUCM ver 8. Some of the directory numbers were configured to use \+, such as \+12025551201.
    The problem is, when I tried to retrieve CDR, using the number \+12025551201,  it comes up with:
    Error Code     Error Description
    10021     There are no matching records
    I tried to remove the \+ sign, it is still the same.
    So what is workaround?

    Hi
    Try to pull the CDR by without mentioning anything for the busy hours, if u got any reports go through the actual digits in the origin.
    If fails we need to go for CDR configuration, check and let me know

  • SPA112 use with Call Manager

    We have used ATA 186 devices with our Call Manager system for use with fax machines and analog phones in a manufacturing environment.  I am hopeful that the SPA112 can be used as a lower cost alternative to the older ATAs.  
    I have searched for basic configuration information for use with Call Manager but haven't come across anything. 
    Can these devices be used with Call Manager and is there basic information available on how to configure them?
    Thanks.

    The SPA112 is essentially the same as the Linksys PAP2t adapter.
    They both use SIP protocol, and can be added to Callmanager, but I don't think the SPA112 is supported in this configuration.
    I was able to get the SPA112 to work with CallManager by adding it as an Advanced SIP device.  That uses more licenses (6 I think).
    https://supportforums.cisco.com/thread/2082101
    That details getting a Linksys PAP2 device working with CallManager 7.1
    I got SPA112's working by using the info in that link.  You have to set it all up manually, but it does work.

  • Call Manager cuts digits!!

    Hi,
    I work with CCM 4.1(3). In my number plan i use extensions with 6 digits and all have te same format, XX9XXX. When a user fails dial a number and dial XX9XXX CCM match with another route patter with this form 3XXX. Call manager way to match with a dial number is:
    1st. search in own database extension (here my problem)
    2nd. if don`t match with a extension in its own database search like rout pattern.
    Thanks to all.
    picledo

    Oscar,
    CallManager has no concept of it's own database extension vs. external extension when doing route matching. It relys on closest match routing with CSS partition preferencing. I would need to know the exact scenario to diagnose why the 3xxx pattern is being selected (DNIS info, CSS layout, Patterns partition, etc.). CCM comes with a good add-on utility, Dialed Number Analyzer. I would recommended using this to determine why the incorrect pattern is being selected.
    Please rate any helpful posts
    Thanks
    Fred

  • Reset Security Password Call Manager 7.x

    Hello,
    I need insert a Subscriber Call Manager in a node with a Publisher, but I don´t know the Security Password in the node Publisher.
    How can I reset or recover this password?
    Tks
    Manoel Dias

    Resetting Administrator and Security Passwords
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/7_1_2/cucos/iptpch2.html#wp1044244
    EDIT: Brandon you beat me while i was looking for the link. =)
    HTH
    java
    If this helps, please rate
    www.cisco.com/go/pdihelpdesk

  • EX60 configuration with Call Manager 9.1

    Dear All,
    I am running CUCM 9.1
    I have an EX60 Device which i need to register with call manager 9.1
    Please provide the steps to perform this task and bring it into a working condition
    Will be thankful for your response.
    Regards,
    Malik.        

    Hi Malik,
    Here we go
    http://www.cisco.com/en/US/docs/telepresence/endpoint/codec-c-series/tc6/administration_guide/administering_endpoints_running_tc6_on_ucm90.pdf
    Cheers!
    Rob
    "go easy...step lightly...stay free " 
    - The Clash

  • Hi Team, I wuold like to know if you have any app to make Firefox OS working with cisco Call Manager 10.5. Something like Cisco Jabber for Android or iOS.

    I'm interesting on buying a Firefox Smart Phone, but
    I would like to know if are any app to install on Firefox OS smart phone in order to work with cisco call manager 10.5.
    Something like Cisco Jabber for Android o iOS.
    Thanks,

    Hi Itech,
    If Cisco Jabber has a webapp, or mobile version of their website available, you should technically be able to access it through Firefox OS.
    You may also search Firefox Marketplace for an alternative solution:
    * [https://marketplace.firefox.com/]
    - Ralph

  • Hyper-V Live Migration Compatibility with Hyper-V Replica/Hyper-V Recovery Manager

    Hi,
    Is Hyper-V Live Migration compatible with Hyper-V Replica/Hyper-V Recovery
    Manager?
    I have 2 Hyper-V clusters in my datacenter - both using CSVs on Fibre Channel arrays. These clusters where created and are managed using the same "System Center 2012 R2 VMM" installation. My goal it to eventually move one of these clusters to a remote
    DR site. Both sites are connected/will be connected to each other through dark fibre.
    I manually configured Hyper-V Replica in the Fail Over Cluster Manager on both clusters and started replicating some VMs using Hyper-V
    Replica.
    Now every time I attempt to use SCVMM to do a Live Migration of a VM that is protected using Hyper-V Replica to
    another host within the same cluster,
    the Migration VM Wizard gives me the following "Rating Explanation" error:
    "The virtual machine virtual machine name which
    requires Hyper-V Recovery Manager protection is going to be moved using the type "Live". This could break the recovery protection status of the virtual machine.
    When I ignore the error and do the Live Migration anyway, the Live migration completes successfully with the info above. There doesn't seem to be any impact on the VM or it's replication.
    When a Host Shuts-down or is put into maintenance, the VM Migrates successfully, again, with no noticeable impact on users or replication.
    When I stop replication of the VM, the error goes away.
    Initially, I thought this error was because I attempted to manually configure
    the replication between both clusters using Hyper-V Replica in Failover Cluster Manager (instead of using Hyper-V Recovery Manager).
    However, even after configuring and using Hyper-V Recovery Manager, I still get the same error. This error does not seem to have any impact on the high-availability of
    my VM or on Replication of this VM. Live migrations still occur successfully and replication seems to carry on without any issues.
    However, it now has me concern that Live Migration may one day occur and break replication of my VMs between both clusters.
    I have searched, and searched and searched, and I cannot find any mention in official or un-official Microsoft channels, on the compatibility of these two features. 
    I know vMware vSphere replication and vMotion are compatible with each otherhttp://pubs.vmware.com/vsphere-55/index.jsp?topic=%2Fcom.vmware.vsphere.replication_admin.doc%2FGUID-8006BF58-6FA8-4F02-AFB9-A6AC5CD73021.html.
    Please confirm to me: Are Hyper-V Live Migration and Hyper-V Replica compatible
    with each other?
    If they are, any link to further documentation on configuring these services so that they work in a fully supported manner will be highly appreciated.
    D

    This can be considered as a minor GUI bug. 
    Let me explain. Live Migration and Hyper-V Replica is supported on both Windows Server 2012 and 2012 R2 Hyper-V.
    This is because we have the Hyper-V Replica Broker Role (in a cluster) that is able to detect, receive and keep track of the VMs and the synchronizations. The configuration related to VMs enabled with replications follows the VMs itself. 
    If you try to live migrate a VM within Failover Cluster Manager, you will not get any message at all. But VMM will (as you can see), give you an
    error but it should rather be an informative message instead.
    Intelligent placement (in VMM) is responsible for putting everything in your environment together to give you tips about where the VM best possible can run, and that is why we are seeing this message here.
    I have personally reported this as a bug. I will check on this one and get back to this thread.
    Update: just spoke to one of the PMs of HRM and they can confirm that live migration is supported - and should work in this context.
    Please see this thread as well: http://social.msdn.microsoft.com/Forums/windowsazure/en-US/29163570-22a6-4da4-b309-21878aeb8ff8/hyperv-live-migration-compatibility-with-hyperv-replicahyperv-recovery-manager?forum=hypervrecovmgr
    -kn
    Kristian (Virtualization and some coffee: http://kristiannese.blogspot.com )

  • Questions about TANDBERG MXP 550 with Call manager 4.2

    Hello,
    I have an TANDBERG MXP550 configured as an H.323 client in call manager 4.2 without a gatekeeper.
    1. When I make a call between the TANDBERG and another phone registered. I have the ip address of the call manager displayed on the screen instead of the extension number. Is it possible to display the extension number without a gatekeeper ?
    2. The other question is about the streaming. Can I get and read the multicast stream on a PC with a software client ? I tried with VLC (VideoLan Client), with the multicast address I don't get the stream. When I activate the Session Announcement Protocol (SAP) I can receive the stream, but the video is bad (probably a codec problem). Did somebody find a software client which reads the multicast stream?
    Thanks,

    Call manager provides the called party with the extension or directory number of the calling party on a display. You can use the Calling Line ID Presentation field in the Gateway Configuration window to control whether the CLID displays for all outgoing calls on the gateway.Refer URL
    http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008070e48b.html#wp1051056

  • Problem with Call Manager in VM ware

    Hi All ,
    Please help
    I  installed VM worksation in my laptop , and trying to install Call Manager inside it , My laptop connected to LAN with 10.26.152.27 with mask 224 , and gateway 10.26.152.1  . i am confuse what Network adapter i will use for VM ,and what TCP/IP range i configured to CUCM while installing  to have it access from Web Browser

    Arawat,
    If in understand your question correclty, all you have to do is put them all on the same IP subnet, including the virtual network adapters that VMware will build on your laptop. Based on your Laptop IP 10.26.152.27, and your /27 mask you will probably want to give it an IP address between the range 10.26.152.2 to 10.26.152.30. Your gateway for all the virtual devices will be the same as the laptop, 10.26.152.1.

Maybe you are looking for

  • Cisco ASA 5505 - problem with negotiating IP address from PPPoE

    Hi all, I have problem with negotiating IP address from PPPoE. There is following design: ISP providing vDSL ending on VDSL modem in bridge mode. Behind brigde modem is ASA 5505 terminting PPPoE on OUTSIDE. Everything works fine except  negotiating I

  • How can I make my MacBook Pro wake up faster?

    Dear all, I have a MacBook Pro 13" Mid 2012. It is awfully slow when waking up after being in sleep mode for a long time (> 1 h). I read that other people here in the community are having the same trouble, and that it seems to be related to the stand

  • I have images that are embedded, but I want to link to an exernal image instead - how can I do this?

    I have an illustrator CS5 document, and somehow a few images were embedded, rather than linked to. I need them to be linked and not embedded. How can I change them?

  • Attaching the document to Equipment without DMS

    Hello , I want to attach soft copies of  documents to the equipment master. My queries are: 1. How do I attach the same without DMS? 2. Can I attach multiple documents to one equipment? If yes how many and how? Regards, Narendra Bora

  • IBooks enterprise deployment?

    Hi there, if I wanted to develop/author a iBook using iBooks Author, is there a way to deploy the book to a limited set of iPads without publishing to the iBooks store/iTunes? For my case, this would mean that my book would need to deployed to ~30-40