Call Manager, Tandberg Video Phone bandwidth

We have recently rolled out a Tnadberg Video Phone.
Is the Tandberg phone considered an endpoint in call manager?
Can you adjust what bandwidth the phone uses from within call manager?

Locations in Cisco Unified CallManager Administration specify how much audio and video bandwidth is allowed for all calls in a specific location.

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Cisco call manager and ip phone software.

Hi everybody.
Does Cisco call manager also include software required for ip phone? Or software for ip phone needs to be installed on tftp server and it does not come with cisco call manager.?
thanks and have a great weekend.

Hi Sarah,
by ip phone software, do you mean Cisco IP Phone Agent software?
if yes, then you need to have Customer Response Solution (CRS) and Call Manager together to setup ip phone software (services).
check this link for further info:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a00801c5765.shtml
plz Rate if it helped.
Soroush.

Call Manager and Avaya Phones

Hello Guys,
I am running Cisco Call Manager 7.0. I ahve 2 Avaya 4620 IP Phones and want to add them to my existing VOIP network. How do I go about doing this? All of my other phones are Cisco 79xx.

I tkink you can add avaya phone to cisco environment as a thirt party sip phones.

Call manager and IP phones

after the basement remodel i will have a server and computer repair area for my testing. I have a call manager server and a couple of ip phones and would like to setup a phone at each of my families houses. what would i need and how would i set it up.

there might be a way to do it using SIP but I have not done it and I am just giving you an idea of how to do it with SCCP default and in a secure way
Forget about the router model I was talking about.
You would have to assume that your home where the CCM is as the Main site and pretty much have all othere families as remote sites, you would need to setup VPN between the houses and if you want everyone to dial each other you would need DMVPN(Dynamic Multipoint).
You would need a good router at the main site, depending on how many sites you have you may be able to use just a 2801. For the remote sites, I would think you can use an 871 or 831 router which does VPN and also has a few PoE ports switch.
You would have to create tunnels between each other house.
JoeL

Simultaneous user Calls using 7985 Video Phone

I just want to know that, how many user makes call/Confernce simultaneously by using 7985 video phone.
If 7985 video phone allow multiple video calls at time then what is the procedure to enable multiple calls.

Thanks for the above information, I had the same problem, my Customers wanted to have three way (Multi point) video conference on 7985 Phones. By using MCU I should be able to establish three way (Multi Point) video conference over 7985 Phone. So this means three people (Phones) would be able to see each others.
Thanks

Cisco Call Manager - No all phones uses License

Hi Community.
I've upgraded from Call Manager 8.0 to 9.1. I did the License Count Utility Report and the License request from ELM.
Cisco sent me then afterwards the license, I've installed the license and all done.
But as you see on the print screen only few devices uses a license. Why?
Best Regards Patrick

Hi Patrick,
From the ELM snapshot, there is no Unused license. This means all licenses are being consumed.
Can u please click on View Usage report on Unassigned devices in CUCM is first attachment shared by you and check how licenses are being used?
rgeds,
aman

Call Manager 5.1 How to calculate UM phone "points"

We are going to install a new UM 4.x on call manager 5.1. phones = 800 , mix of several models.
I spoke w/ Ingram Micro and they stated that UM 5.x requires "points" to enable the phones.
7911 = 4 points
7970 = 5 points
7940 = 4 points
Softphone = 3 points
Where is it documented the "points" system, any info I can read ?
Any reply would be great

Hi Mark,
This is correct :) These points are called Device License Units (DLU's). Here is some more detailed info;
Device licenses are required for Cisco devices and for third-party devices, with the flexibility to replace third-party devices with Cisco devices. Device licenses are sold in increments of device-license units (DLU's). Device-license units are assigned to each device connected to Cisco Unified CallManager 5.0. Each device is assigned a unit number based on the type and capabilities of the device. Devices with more complex and high-end capabilities are assigned a higher number of units compared to devices with basic capabilities,
Here is the DLU breakdown;
Cisco Unified IP Phone 7902G = 1
Cisco Unified IP Phone 7905G = 2
Cisco Unified IP Phone 7911G = 3
Cisco Unified IP Phone 7912G = 3
Cisco Unified Wireless IP Phone 7920 (no battery) = 4
Cisco Unified IP Conference Station 7936 = 3
Cisco Unified IP Phone 7940G = 4
Cisco Unified IP Phone 7941G = 4
Cisco Unified IP Phone 7941G-GE = 4
Cisco Unified IP Phone 7960G = 4
Cisco Unified IP Phone 7961G = 4
Cisco Unified IP Phone 7961G-GE = 4
Cisco Unified IP Phone 7970G = 5
Cisco Unified IP Phone 7971G = 5
Cisco Unified IP Phone 7985G = 6
Third-party SIP device (basic) = 3 (third-party)
Third-party SIP device (advanced) = 6 (third-party
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item0900aecd805009fc.shtml
Here is another excellent doc;
http://www.cisco.com/warp/public/765/tools/quickreference/ipphones.pdf
Hope this helps!
Rob

Skype Supported desktop video phones

I now have two obselete skype desktop video phones and need a recommendation for one that's easy to use for my 80 year-old parents. Thanks

Honestly speaking - there's no way to recommend you one unless I know the exact environment you're placing it in.
Google 'Skype video phone' and you'll get a whole list, pick the one that looks like it suits you best, they all do the same thing!
The one on the Skype website is this one.
Although really, we're in the 21st century now - what's your budget? You'd be better off getting them an iPad or smart device - they're simple enough to operate and they do far more besides just skype video calls than a video phone can ever do.
Anthony
This post was by Anthony- I do not work for Microsoft!
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Questions about TANDBERG MXP 550 with Call manager 4.2

Hello,
I have an TANDBERG MXP550 configured as an H.323 client in call manager 4.2 without a gatekeeper.
1. When I make a call between the TANDBERG and another phone registered. I have the ip address of the call manager displayed on the screen instead of the extension number. Is it possible to display the extension number without a gatekeeper ?
2. The other question is about the streaming. Can I get and read the multicast stream on a PC with a software client ? I tried with VLC (VideoLan Client), with the multicast address I don't get the stream. When I activate the Session Announcement Protocol (SAP) I can receive the stream, but the video is bad (probably a codec problem). Did somebody find a software client which reads the multicast stream?
Thanks,

Call manager provides the called party with the extension or directory number of the calling party on a display. You can use the Calling Line ID Presentation field in the Gateway Configuration window to control whether the CLID displays for all outgoing calls on the gateway.Refer URL
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008070e48b.html#wp1051056

How does Tandberg Gatekeeper call Call Manager SCCP extensions

Am I missing something here? I have CUCM 8.6 with h225 trunk built to Tandberg Gatekeeper (works fine). I have two Tandberg 150 video endpoints that are registered to the Tandberg Gatekeeper, extensions 8001 and 8002 (alias is what you call it I guess). The video enpoints can dial eachother by their extensions and work fine. The CUCM SCCP phones can dial extension 8001 and 8002 and ring the video phones to make voice only calls, which is fine. Had to build route patterns/lists/groups for this. How the heck do you dial a CUCM SCCP phone, like extension 1450 from the Tandberg video endpoint? Theres nothing in the Tandberg Gatekeeper to configure to route this call from a Tandberg Gateeper registerd phone to the Call Manager SCCP phone. This is just a simple lab setup.

Anthony,
Its interesting you say that because that is the total opposite of my experience. I'm currently working on a CME 9.5 to Exchange 2013 deployment where most users have DIDs.
When a call comes in to the extension to which the DID points, and the call rolls over to Exchange typically we receive a message stating that there is no mailbox associated with the extension because Exchange is reading the first diversion header information
(Wireshark shows two headers and the DID is always numbered 1) which has the DID number rather than the redirecting extension. I've had to either add the last 3 digits of the DID to the users mailbox or manually transform the SIP INVITE diversion header
to get around this problem.

Tandberg 150 Video Phone

Has anyone tried connecting a Tandberg 150 video phone to a CallManager 4.0 environment?
We have configured one as an h.323 device.
We can make audio and video phones from any IP phone TO the Tandberg150.
BUT - when we try to make a call FROM the Tandberg150 to an IP phone, the Tandberg screen flashes up with Call Proceeding, and then instantly says Call Diconnected. The IP phone does nothing.
Any ideas as to what may be missing?
Thanks

The current version is L4.1 and I remember that there were a lot of issues around communicating to CallManager back when L1.0 was released.
Please refer to http://ftp.tandberg.net/pub/software/endpoints/personal_series/150/ for the software release notes.
Unfortunately, when the product was first released, the upgrade process was not as easy as it is in the current version of software. I would recommend calling the TANDBERG TAC at 866-TANDBERG or e-mail [email protected] to upgrade your system from L1.0. You will also need a release key for the upgrade.

Cisco ip phone 7960 cannot connect to call manager express

The 7960 ip phone seems not to connect to the call manager express
router and i have already put the firmware and configured the tftp
server,the rest of the phones the 7911`s are all working ok,i have tried
to reset the phone but it doesnt respond to the # key so as to reset to
factory defaults.
I have tried all the options of resetting it but to no avail.
could someone give me some techie tips on this ? could it be a hardware issue ?? please assist.

Go to the phone and check if the TFTP server is correct (should be the CME IP address). Also check the DHCP address.
Resetting 7900 Series IP Phones to Factory Defaults:
http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml
Check the bug:
CSCed93627: Not able to reset 7970 back to factory defaults

Bulk adding IP Phones in Call Manager 5.1

Does anyone have experience adding end users in Bulk to Call Manager 5.1? If so can you show me the CSV file format for this? We will be adding over three hundred new IP phones to our call manager and we have all the Mac addresses already, we just need to create all of the phones and directory numbers in Call Manager.
Any guidance would be great.
Thank you.
Rgds,
Vicky

Hello and thank you for your post. Unfortunately I have only just now had a chance to look at your post. Can you please renew my access to this download??
Please get back to me. Thank you again.
Rgds,
Vicky

Phones getting unregistered frequently from call Manager

Hi
We have Call manager in our HQ and some phones in Branch in a different country. From CUCM there is a SIP trunk towards router in branch.
Users in branch occassionally complain of phones getting unregistered.HQ and branch are connected through internet with suffiecient BQ 14 Mbps on each side.
Thanks for helping me out.
Regards
Vibha

Hi Vibha,
You can check the Phone status messages to start with and also check the app / syslogs on the cucm corresponding to the time stamp when they are unregistered to see the reason code for the unregistered event. However, a packet capture would be ideal to check what exactly is causing the issue as we can see which packets are exchanged or getting dropped between cucm and IP phone.
HTH
Manish

Call Manager Phone Services to Personal Address Book

Cisco Forum:
I'm trying to configure Call Manager (8.6.2.x) for Phone Services so that we can use the IP Phone's Service button to access the Personal Address Book & Fast Dials. While I have the option (Test PAB-Fast Dial) appearing when the Services button is selected, the process ends with the bottom screen shot showing "Error in Authentication."
By using the Directories button then selecting the Personal Address Book, I can successfully log into the application.
What am I missing? Below is the current URL being used.
Thank you.
Dan
http://10.2.5.234:8080/ccmpd/login.do?name=#DEVICENAME#&service=pab

Nelson:
The URL that is working for us is:
http://10.2.5.234:8080/ccmpd/pdCheckLogin.do?name=#DEVICENAME#&service=pab
then use your own IP address for the Call Manager node.
Our Call Manager configuration is shown below.
To access the feature, we hit the Services Button, are prompted with a Personal Address Book option, select it, then are promoted for a UserID/PIN (shown further below), at which point I enter my LDAP ID and a PIN. The PIN is created in Call Manager under User Management ==> End User ==> PIN.
Good luck with your process.
Dan

Call Manager, Tandberg Video Phone bandwidth

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