Call of Duty AW $10 Bonus Preorder Promo

Hello,
I picked up my PS4 preorder of the new call of duty yesterday and I don't see the bonus $10 certificate pending on my purchase history. I just want to make sure I receive the certificate.
Thank you,
Jared

Hi Jared,
Thanks for reserving and purchasing your copy of Call of Duty: Advanced Warfare with us! I hope you're enjoying the game so far.
As we've explained in other threads, remember that it can take 15-20 days from the time of shipment or pickup for pre-order bonus certificates to post. The associated points may also not appear as pending, and instead simply be available right away. As such, we do need to allow that time to pass before we're able to take any further action. If you still haven't seen record of your pre-order bonus after that 15-20 day window has passed, let us know and we'd be glad to see what can be done to assist you at that time.
Thank you for your patience and understanding.
Aaron|Social Media Specialist | Best Buy® Corporate
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Re: Call of Duty: Advanced Warfare Trade-in Promo

My pre order pick up was a nightmare. I traded in a couple games before I picked up and everything went pretty smooth. It initially took a few extra minutes to complete the pickup transaction for my COD. Get to car and pull out my game and its the X360 version not the XB1. I don't know how she got that mixed up I traded in two XB1 games and she even said XB1 on her way to the back. I go back inside and it takes her a while to find "my" copy so she pulls one off the shelf out front. Then she has issues with my GCU, preorder deposit, and coupon. Finally everything goes through on her third try but her total is incorrect. I have bought enough games to know how much a full price game is with GCU after tax. Long story short I end up paying for tax on a $60 game instead of a $48 game. I also lose .68 I had on a gift card applied to the original transaction. With all her voiding and redoes I am sure I will end up having to contact support for my $10 RWZ preorder bonus. I just don't understand how GCU works flawless online but instore I have to jump through hoops for my member benefits. This dibalce took an hour and I look like an idiot for arguing about $3 and end up conceeding just to get out the store. I end up paying $18.44 instead of $15.67 which was my balance owed after deposit/discounts. I think from now on when I order from Best Buy it will be shipped to my house. Two orders in the past seven days and somehow the store screws something up.
Why couldn't she just give me my game instead of making my life a living nightmare?

painkillah1,
Based on what you mentioned, it sounds as though the rep assisting you simply made a legitimate mistake when processing your pre-order. Still, it's disappointing to hear there may have been some confusion regarding how the trade-in coupon and your Gamers' Club Unlocked benefits would interact.
As you're probably aware, it typically takes 15-20 days for both base points and pre-order bonus certificates to post. If you do not see record of your purchase on BestBuy.com after that timeframe has passed, let us know and we'd be the glad to look into the situation on your behalf at that time. As far as sales tax is concerned, however, you will regrettably need to return to your local store's customer service desk for assistance with that issue. I have confidence that the store's on-site team will be able to help you out, but remember you can always ask to speak with a manager on duty if you'd like.
Thank you for your patience and understanding.
Aaron|Social Media Specialist | Best Buy® Corporate
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Call of Duty Advanced Warfare Preorder problem.

I preordered my copy of Call of duty Advanced Warfare PS4 on Oct 26th at the Bestbuy store. I put $5 down on preorder and my purchase history showing order {Removed per forum guidelines.}. I just went to midnight launch and I was going to use $10 call of duty ghost trade in promotion coupon and coupon wouldn't work when they scanned it. They void the transaction and restart the transaction. I"m afraid that they cancelled my preorder because on my new receipt it's showing order {Removed per forum guidelines.} and they cancelled previous transaction to restart new transaction. Can you guys find out if I"m still eligible to receive my $10 reward certificate for preordering call of duty or can you give me $10 certificate on my bestbuy rewardzone account?

Hello sjc1279,
As long as both your initial pre-order deposit and My Best Buy membership information are reflected on your final sales receipt, then there's no need to worry! Remember that both base points and any applicable pre-order bonus certificates can take 15-20 days to post, so you won't necessarily see record of them right away. Pre-order bonus certificates also don't always appear as pending, and instead are simply available for use at the end of that timeframe.
If you still haven't seen record of your purchase at the end of that 15-20 day window, let us know and we'd be glad to look into the situation on your behalf at that time.
Thanks for your patience and understanding, as well as for purchasing your copy of Call of Duty: Advanced Warfare with us!
Aaron|Social Media Specialist | Best Buy® Corporate
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I tried to apply the Call of Duty: Advanced Warfare Promotion today at Best Buy...

Well today I had another unfortunate experience at Best Buy. I tried to use the below deal that begins today:
Trade in Call of Duty: Ghosts for Xbox One or PS4 and receive $20 trade-in value. Trade in Call of Duty: Ghosts for Xbox 360 or PS3 and receive $10 trade-in value. Trade in Call of Duty: Black Ops II for Xbox 360 or PS3 and receive $15 trade-in value. Trade in Call of Duty: Black Ops for Xbox 360 or PS3 and receive $10 trade-in value. Plus, get a $10 off coupon to use toward Call of Duty: Advanced Warfare.
Offer valid in store only. Trade in values shown include any bonuses. Trade in values valid 10/19/14–11/2/14. Coupon valid in stores only through 11/8/14. Not available in all locations. Payment is by Best Buy gift card. You will be required to agree to Best Buy's trade-in Terms & Conditions. Participating stores may have additional requirements. Best Buy reserves the right to refuse any trade-in or limit quantities for any reason. Tax is calculated from the regular retail price prior to gift card value being applied to the bill. Not compatible with any other offer. Limit 1 coupon per transaction. See a Customer Specialist or for details.
1) I went over to the gaming kiosk to trade in my games. The employee told me I have to do this at the customer service desk. I've never had to do this at any Best Buy. I always trade in games at the kiosk since USUALLY I'll get someone knowledgable with video games and the current promotions.
2) I go to the customer service desk and told the girl I want to trade in CoD: Ghosts and Black Ops II. I also want to use the $10 coupon promotion and apply it to a CoD: AW preorder.
3) The girl tells me that I have to do this online. The coupon fine print obviously states it is in-store only. I try explaining this is an in-store promotion.
4) She told me I must be talking about the $10 rewards certificate for preordering. NO. Look in the ad, they are two different promotions.
5) Then, she told me that I cannot preorder this game in-store. "We must have run out of copies." I've never heard of a standard edition Call of Duty game run out of preorders before. Especially on a new system (PS4) where they need their userbase to be huge.
6) At this point I was fed up. I asked if there was someone in the video gaming department that had more experience with the promotions and trading in games. The girl told me that they do not have any video game specialists at the store.
I seriously cannot believe a Best Buy store can be this clueless. How can someone run a business like this? Sadly this is not the first time I've ran into problems with Best Buy.
Has anyone had any luck using this promotion? WHAT AM I DOING WRONG???

Hello WeaKeN,
It shouldn't be so difficult to pre-order an upcoming game, so I can imagine why you'd be frustrated! It sounds like the rep you spoke with might not have been familiar with either the game trade-in or pre-order process, although walk-through guides and training documents should have been readily available at the time of your visit.
To take advantage of our current Call of Duty: Advanced Warfare trade-in promotion, customers simply need to trade in a copy of either Call of Duty: Ghosts or Call of Duty: Black Ops II and reserve a copy of Call of Duty: Advanced Warfare at their local store. Both the trade-in gift card and coupon can then be applied at the time of pickup, with the $10 pre-order bonus certificate being awarded 15-20 days after pickup. Since the Atlas and Atlas Pro edition are online-only items, they are not eligible for this offer.
Were you able to reserve your copy of the game? Are you still in need of assistance?
Aaron|Social Media Specialist | Best Buy® Corporate
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Call of Duty: Black Ops Developer Chat Transcript

Transcript for
Chat: 'Call of Duty: Black Ops Chat', Tue Nov 02
5:56 PM DavidVo: Hi all.
5:56 PM DavidVo: Did you know Dan Bunting is a member of SOG?
5:56 PM DanBu: That can't be confirmed.
5:56 PM DavidVo: Ready for launch Dan?
5:56 PM DanBu: What?
5:56 PM DanBu: We're launching?
5:57 PM DavidVo: I think the game comes out on 11.09.10 or something.
5:57 PM DanBu: Oh right.
5:57 PM DavidVo: Maybe you should tell someone at Best Buy.
5:57 PM DavidVo: They might want to get some copies in the stores.
5:57 PM DavidVo: They are doing to need "a couple."
5:58 PM DanBu: Don't tell anyone... I've got a few copies.
5:58 PM Josh-BBY: Hey Call of Duty Gamers! We're about to start the chat
shortly. Stay tuned, we have some awesome talent from Treyarch to give you the
low down on their latest title: Black Ops!
5:58 PM DavidVo: NO WAY!
5:58 PM DavidVo: Dan, Josh must be talking about me.
5:58 PM DanBu: Yeah, if he had said "lack of talent", that
would have been me.
5:59 PM DanBu: As long as it was "awesome lack of talent".
5:59 PM Josh-BBY: I don't know... I’m kind of partial to Dan's video
presence. He's got a lot of moxxy.
5:59 PM DavidVo: I'm already scared by chat user EpiiCFAiiLURE.
5:59 PM DavidVo: Be gentle, Epic, and we will do the same.
6:00 PM DanBu: I think I know some of these people.
6:00 PM DavidVo: the_FPS_KING is here to teach us something about FPSes,
I think.
6:01 PM DavidVo: They are trying to tell me not to curse. That's some
6:01 PM DanBu: What the **bleep**???
6:03 PM DanBu: Technical difficulties. Stand by.
6:03 PM Josh-BBY: Wow... let's keep it clean kids.
6:03 PM DanBu: Are you referring to me?
6:04 PM DanBu: Hi to all!
6:04 PM toughniko31HD: hi!
6:04 PM capzlol: hi
6:05 PM ThisGuy107: What is the hardest thing about making a game that
looks this great!?
6:05 PM DanBu: Great question ThisGuy107. I would say the hardest thing
about making games like this is having to cut features that you love. We had a
ton of fun making this game, and it's a lot of hard work. But there are always
those features that you really wanted to make it that didn't quite get there.
6:07 PM noobeffect: Will PC players see numbers or bars in the
ping/latency column on the scoreboard?
6:07 PM DavidVo: Hi Noob. PC gamers have a ping column on the
scoreboard. It refreshes really fast.
6:08 PM Jarsh019:
Are canadians in BO?
6:09 PM DanBu: Hi Jarsh. Only in the online lobbies.
6:10 PM karamvir: What level are you guys in Blackops currently
6:10 PM DanBu: Karamvir... I'm max prestige 15. But that's only because
I cheated.
6:10 PM DavidVo: Level 50, Prestige 15 of course on my main profile.
But, most others are in the mid 20s. We are always starting fresh profiles to
keep testing the rank progression.
6:13 PM Dispy: What took the longest time to make in Black ops (no
spoilys please )
6:13 PM DanBu: Hey Dispy... Adding the currency system to the game was
one of our biggest changes and took the longest time to implement and tune. It
was a big change, but it was worth the effort and time put into it for sure. Also, the Theater feature was over a year in
development.
6:12 PM apocalyptix81:
what server settings can we change on a ranked server on the pc side?
6:13 PM DavidVo:
I saw a recent version of RCON. It's a lot of settings for both rented ranked
and even more for unrented ranked. I am working with @pcdev to get the FAQ
updated. We haven't released the full list but I think most PC
server admins should be satisfied. Sorry, I mean a lot for rented UNRANKED.
6:15 PM the_FPS_KING:
I totally would teach you something about FPSes if you gave me a chance
lol...anyways, @David - Your twitter bio says "Just remember, when the
game comes out we thought of it first." Is this in reference to an aspect
of the game that hasn't been revealed yet? And if so, will you elaborate? Plz
6:16 PM DavidVo: I am sure you would. Honestly, I get asked this
question a lot but have never answered it. The truth is pretty simple. A lot of
people like to speculate and I like to wind them up. That simple.
6:17 PM chitownforlife:
Will barebones PC use pistols as a secondary weapon?
6:18 PM DavidVo: Barebones is no different on the PC than it is on the
consoles. Right now, we have all secondary weapons being available and most of
those weapons are pistols. But it's not specfically limited to pistols. Don't fret
tho. Most launchers need a lock on making them not so great vs infantry.
6:19 PM Lamonte:
is FOV changeable in the pc version?
6:19 PM DavidVo: Yes it is. The last time I looked at it personally you
could take it to 80.
6:20 PM BlackhawkDD:
Unranked or Ranked for tatical realism servers on the pc?
6:21 PM DavidVo: For a PC gamer, I would think you would be happier with
Unranked. Ranked does have hardcore and barebones, however. That's fairly
tatical in nature.
6:22 PM Josh-BBY: Hey everyone! We'd like to hear your general gameplay
and console questions too! Let your voice be heard!
6:22 PM satansspawn: On PC can we run 9v9 on all game types or are we
restricted for s&d
6:22 PM DavidVo: Absolutely.
6:22 PM F0dd3r: Would Treyarch be willing to balance perks, killstreaks
and weapons post launch if they are deemed overpowered by the community?
6:23 PM DavidVo: Most of the official ranked servers are set up this way
right now.
6:23 PM DanBu: Hey F0dd3r - Absolutely. It's always a controversial move
to balance features post-launch. But, Treyarch has always been a big proponent
of listening to the community and making changes that are popular.
6:24 PM ThisGuy107: Is there any new features or changes to the online
network that will either improve connection quality or make it easier for
friends to play with each other?
6:25 PM DavidVo: Many to help you play with Friends. All versions of the
game have a built in Friends list, for example. This can often be quicker than
using the PSN or Xbox versions (for example).
6:26 PM LevelUpAdrian: I've purchased a ranked server for the PC version
- if that's full on launch night, is there a way to remotely kick people?
6:26 PM DanBu: Yo Adrian! Yes, you will be able to kick and ban from
your ranked servers.
6:26 PM razdor: How will wager matches work on the PC? Will it use
dedicated servers that are up by Treyarch? If so, what will happen if all the
slots in those servers are taken at one point?
6:27 PM DavidVo: We have officially ranked Wager Match servers. Once the
6 fill up, the server doesn't allow anymore in. Think of it like a Dedicated
Server with 6 slots. Run by us.
6:27 PM Lionmouth: Will PC users be able to edit their MP configuration.
If so, how in-depth (edit crosshair placement, fov, tweak Aim-Down-Scope
settings)?
6:29 PM DanBu: You can edit the same
configs that you've always been able to edit, but those changes are not
supported by Treyarch.
6:28 PM Ovanite: What are the doing to keep the online multi from
becoming a knife fest with every one using the commando perk.?
6:28 PM DavidVo: Great question. We don't actually have the Commando
perk in Call of Duty Black Ops.
6:31 PM ABC_Darth_Rogue: Can we create mixed playlists such as CTF and
S&D on the same ranked server? Will the admin tool be included with the
game or third party like RCON? Will you be allowing Steam to permit users who
pre-purchase the game to pre-load the game files to avoid long download times?
6:32 PM DavidVo: You can tell the server which base Playlist and then
you can do exclusions. So as long as we have a playlist with mixed modes,
you'll be able to customize from their. For example: Ditching a map you don't
want in rotation.
6:33 PM capzlol: Im really only going to play this game if its
competitive and it probably wont be competitive until mod tools are out. So
what time do you think mod tools will be released?
6:33 PM DanBu: No ETA on mod tools release yet. The game will ship with
highly competitive modes like hardcore, barebones, and any number of custom
game modes that you create in the Custom Games editor. You've also got Wager Match
which is crazy intense! Most competitive I've felt playing a game in years.
6:35 PM papasmurf: I’m unsure about the reporting a cheat feature, how
will you be able to look at thousands of reports? and what do you have in place
for bogus reports?
6:35 PM DanBu: What up Smurf... So, we have people at Treyarch who have
a full-time job of monitoring all of the games you guys play. They also review
the stats for cheaters reported by the game and cheaters reported by other
players. There are all sorts of secret magical things happening behind the
scenes to track cheaters.
6:37 PM blackmamba18: So, I am more of a sniper...but I am really
aggravated when one weapon type is 10x better and easier to use. Can you please
explain how shotguns are being made into a balanced primary weapon?>
6:37 PM DavidVo: We have always felt that Shotguns are better as primary
weapons instead of secondaries so you have to give up any hope of winning a mid
or long range battle.
6:38 PM Linage: In the FAQ thread on the forums in the PC section it
said the Max players have not been finalized but that was some time ago. Is
there now an answer to the Max amount of players we can have in Ranked and
unranked servers on PC?
6:38 PM DanBu: Hello Linage... It's true they are deadly at close range
for sure. But that doesn't mean you can't win if you have an assault rifle or
smg. Current player counts are set to 18 players max on ranked and 24 on
unranked, but these numbers are always tunable post-launch. We'll be
aggressively supporting the title post-launch. Remember they often have far
less ammo or they have the rechamber time. Also, shotguns have fewer
attachments than other weapons available to them.
6:40 PM the_FPS_KING: Will you reveal some of the pro perks, that we
haven't seen, to us tonight? @Dan Sly Stallone impressions don't port to
text well, just an fyi
6:40 PM DanBu: I don't know if I should reveal such secrets yet...
6:41 PM DanBu: But okay... So you've probably heard about the Hacker
perk - it allows you to detect enemy placed equipment in the map. When you
upgrade to Hacker Pro, you can actually hack their equipment to switch it to
your possession without them knowing.
6:42 PM falcon3131: what gun do you think will be the most liked gun in
the game?
6:42 PM DavidVo: The one that you have the highest K with! I am hoping
that lots of guns will be most liked. The Famas is pretty popular. As is the
MP5k.
6:44 PM Harderstylez: How long we need for lvl50 (Playtime) And when can
we reserve our clantags? (sorry for my bad English)
6:44 PM DavidVo: What's up Harder. It's tuned for about 24 hours of
playtime. The best players in the building can do it in 20 or 21. Make sure you
do the Challenges and it goes quick.
6:45 PM xJollyLlama: Will "spawn-tubing" (firing a grenade
launcher from one team's spawn to the other) be changed, gimped, or completely
blocked in Black Ops? If so, how?
6:45 PM DanBu: JollyLlama... love the name One of our tier 1 perks is
called Flak Jacket. It protects you from explosive damage. I roll with this
perk all the time to frustrate noob tubers.
6:46 PM dazzy2010: general Gameplay Question : Why did you make the
decision for SCAVENGER not to REPLENISH Tubes and Flame thrower? me
personally i love using the MASTERKEY shotgun.
6:46 PM DanBu: As to spawn tubing... we've added a grenade launcher and
grenade delay to the beginning of every match to reduce noob tube spam. I love
the Masterkey as well. But, hey, balance trumps my love. So even if people fire
them, they won't detonate for the first 5-10 seconds depending on the size of
the map. At this point, if you have Masterkey, Flamethrower, or Grenade
Launcher, you are carrying A LOT of Firepower. We did it for balance reasons.
6:48 PM Sean-K: Have Treyarch made any changes to the melee attack? I.e
range, speed, crazy aim-assist on consoles (comparing a non-commando melee
attack of modern warefare to that of the one in black ops)
6:48 PM DanBu: Sean-K... great question. A lot of people want to know
about melee. You have probably heard by now that we don't have the Commando
perk in the game.
6:49 PM Morilec: Any possibility of downloading some of the game files
before release on Steam? I preordered and really want to be able to play this
on the release date.
6:49 PM DanBu: So, everyone has the same melee distance, range and speed
to keep it all on an even playing field.
6:50 PM DavidVo: Indeed. I'm almost positive we will have pre-load. I
wish I could give you an exact date but I don't have it yet.
6:51 PM ThisGuy107: Can you give us any total numbers for the amount of
guns, reticule colors, maps, emblems or anything else that would be cool to
know?
6:52 PM DanBu:
ThisGuy107... sorry for the delay. We have over 40 unique weapons, including 2
special weapons that only appear rarely in Care Packages... the Death Machine
and Grim Reaper. There are 16 camo patterns, over 500 emblems, 14 maps... I
could go all day on numbers. Custom red dots are about 30-35
6:51 PM TheProf82: What weapons can we use on unranked servers? The ones
we've unlocked in ranked? How do you see people playing on unranked servers if
they miss out on all the unlocking and prestiging stuff thats so great about
ranked servers?
6:51 PM DanBu: Hey Prof. You can play with all weapons on your unranked servers...
ranked is where you'll experience the full rank progression of competitive
play.
6:53 PM DavidVo: I have a question. Do you think Best Buy will give me a
free Prestige edition for answering questions?
6:54 PM Josh-BBY: David, let's talk after the chat. I think we can work
something out.
6:54 PM PDE_PaulKersey:
For PC, Is Ground War Mode (TDM+DOM) returning (hope not), or will TDM and
Domination be separate?
6:54 PM DavidVo: I just gave @PCDEV a version that does not have Ground
War. TDM and DOM are seperate playlists with 18 players. That's the current
plan. As a playlist, we can modify and change them over time easily.
6:55 PM dbNibbler: Will I be able to export my theater mode clip as a
video file?
6:55 PM DanBu: Hey Nibbler... yes, you will definitely be able to export
your videos to the web. There are still many more details to come on that, so
stay tuned.
Josh|Community Connector | Best Buy® Corporate

6:56 PM donovanmill: Are there any special bonuses for prestiging in black ops? And what is the FOV on consoles?
6:56 PM DavidVo: Many. Custom Classes; Colored Clan Tags; 15 bonuses; 1 for each of the 15 prestige levels. Including some unique backgrounds for your personalized emblem. Including one that so hot your keyboard would catch on fire if I told you what it was. Guess you'll have to get to level 15. Prestige level 15, that is.
6:58 PM XcLuSiv3: Are you guys planning on supporting Black Ops as much as World at war in the terms of DLC? Also, do you guys know if Activision is going to set the price at 800msp like Cod4 and WaW or 1200msp like MW2 or even more?
6:59 PM DanBu: We will absolutely support Black Ops DLC after launch. We plan on promoting the game post-launch this time even more than on World at War. We love you guys and want to make sure you keep playing the game.
7:00 PM abenjim: If you do a lot more damage to an enemy will you get more points for the assist like in WaW or is it a set assist score no matter what?
7:00 PM DanBu: Yeah, it's just like in World at War... you always get more assist points for doing more damage... We hate feeling cheated when someone else takes your kill!
7:01 PM Jinchuuriki13: Do all weapons have gold camo and what does it take to unlock gold camo?
7:01 PM DanBu: All primary weapons have gold camo. As to what it takes to unlock them... you'll have to Prestige to find out!
7:02 PM satansspawn: any chance of going to 24 slot ranked server??
7:03 PM DanBu: We will continue to look into supporting higher player counts post-launch for unranked servers, but when it comes to Ranked games, we keep it the way the game was designed to be played. The maps, game modes, and gameplay mechanics are all very fine-tuned over months and months to play a certain way... so when it comes to competitive ranked servers, it's going to be determined by the playlists.
7:05 PM razer4488: Would you ever contemplate of doing cross platform for the game so players can finally see who are the top dogs out of xbox,PC,ps3? (which would be PC no doubt)
7:05 PM DavidVo: I would! But this is something that will need to get settled between PS3 and XBOX before we can even get it near it.
7:06 PM Odis360: When will the servers be online?
7:06 PM DanBu: Odis360... Why? Do you have an early copy of the game?
7:06 PM DavidVo: I have one.
7:06 PM DanBu: I have 3.
7:06 PM DavidVo: Can you turn the servers on for me?
7:07 PM DanBu: Just for you Vahn. But you'll be lonely.
7:07 PM DavidVo: Because I want to school some n00bs before they get to good and I have to play in shame.
7:07 PM DanBu: Okay, just you and me then. Wait... did I just call myself a noob?
7:07 PM ortizrock666: Is host migration in MP/Zombies.?
7:08 PM DanBu: Yes, there is host migration in multiplayer.
7:08 PM GamerOfFreedom: Can we connect via IP to a server, will the FPS be limited and why did you decide to only let us use playlists and not free maprotation?
7:09 PM DavidVo: Using a playlist is something that it relevent for rented ranked servers. Unranked servers will give you more control. Even then, you'll still have a ton of control over the Playlist. It's like a nice suggestion and you modify (eliminate) what you don't want.
7:10 PM sagar-04: Can you elaborate on the Private match setting we can set? And, any date set for the LE unboxing videos?
7:10 PM DavidVo: I think people are going to be blow away by the things we've done with Private Match in this game. Let me give you some examples. You can make up to 10 classes loaded out with what you want and only what you want and then the players of your game will pick between those load outs. You can customize what killstreaks are in your game mode variant. Dan and I like to player Pistols + Shotguns only. In Nuketown. Of course, I win. Always.
7:12 PM DanBu: And I win. Only one of us is telling the truth.
7:12 PM Josh-BBY: And I win.
7:12 PM TheScissors: Is there 2 different zombie modes available?
7:12 PM DanBu: What have you heard Scissors?
7:12 PM DavidVo: This is the most customizable Private Match ever seen in a Call of Duty. I can't wait to play custom made game mode variants with fans.
7:12 PM DanBu: That's classified information. Maybe.
7:15 PM EpicLegion: Will Black Ops have a Coop campaign similar to World At War? And question about PC version of game, pings in scoreboard are going to be numeric format or bars(like in MW2)?
7:16 PM DavidVo: Two forms of co-op in Black Ops. Combat Training (play vs Practice Dummies) and Zombies (play with your friends). Both are games where you fight AI Campaign co-op wasn't something we decided to persue because it didn't make sense for the type of story we were trying to tell.
7:16 PM Josh-BBY: Since we've already responded to a lot of PC related questions is there any questions you have about the global playability or features in multiplayer in general? There've been absolutely zero single player questions FYI kids!
7:17 PM donovanmill: What other than kill/deaths and score will be visible through the leaderboards?
7:18 PM DavidVo: I heart Donovanmill. We actually totally ditched the old leaderboard systems and started over. In Black Ops, we use a Score per minute Average on weekly, monthly, and all-time leaderboards. This has a lot of advantages because it doesn't reward just the players who play a lot, but those who play the best. You can still check all those stats that were in the old leaderboards in something new we have called the Combat Record. It's an in-game stats viewer. You'll dig it.
7:20 PM Glorin: Do headshots matter, particularly with the more powerful assault rifles? In mw2 stopping power created a situation where many guns killed in two hits regardless of whether or not you aimed for the head. Since BO does not have stopping power, do any of the full auto weapons have damage that is this high?
7:21 PM DavidVo: We certainly have a hit multiplier for the head. So, it matters. But since we don't have Stopping Power so most guns are 3-5 shots. Only less if a headshot. One final point. A headshot is NOT ALWAYS a one shot kill. But it does matter. A lot.
7:22 PM FriendlyFire: What would be the single best feature of COD:BO?
7:22 PM DanBu: Why, Wager Match, of course. And especially Sticks and Stones... love that mode. *cough* One in the Chamber… Mainly throwing a tomahawk at Vahn's head and bankrupting him.
7:23 PM DavidVo: /ignore DanBu
7:24 PM DarkD75: How can I get into the launch party tomorrow night? I am in the San Fernando Valley area.
7:24 PM DanBu: Send $5000 to my PayPal account. I'll send you the details offline.
7:25 PM Josh-BBY: Wow. Swiss bank accounts have become PayPal accounts.
7:25 PM tornado: You said wager matches are hosted by Treyarch , however how does this really work? Am I going to get a good ping only if I live in the US?
7:26 PM DavidVo: Ok. So, we have servers all over the place. Not just the US. And we can re-configure them however we want as demand dictates. Most of the servers are under my desk at work so I can ping sub 10s. But don't tell anyone.
7:27 PM Lamonte: DLC for mw2 was just maps are we going to get more stuff in blackops DLC? (weapons, emblems, attachments, etc...) [Also ALL NEW maps and not old ones please]
7:28 PM DanBu: Lamonte... So, I can't really go into too many details about DLC plans. I mean, c'mon... the game's not even out! But I will say to stay tuned for exciting details. And also... lot's of NEW maps.
7:31 PM iNCQRiT: Will there be a votekick feature (console, pc)?
7:31 PM DavidVo: Ite depends on the server but the vote kick feature works for PC. How we do that for OFFICIAL RANKED we are still kicking around (on/off by default) Unrented Rank will be admin controlled/option. Consoles do not have a vote kick… They do, however, have a 3 strike rule. Finally.
7:32 PM tyshoun123: Can quick scoping be allowed in private matches? And will friends be able to join a started zombie game if someone leaves?
7:34 PM DavidVo: Sorry mate. You can't join a Zombie game in progress.
7:33 PM cameron23: Just curious but out of all of the team at treyarch who is the best? (at multiplayer) and will you guys be playing online when the game comes out or just sit back and watch?
7:33 PM DavidVo: Private Matches on consoles can disable people from joining. If you do that, you don't have to kick someone. Shew. Mouthful.
7:33 PM DanBu: Cameron... WayneNoobton is teh best. pwns DJVahn.
7:34 PM dazzy2010: Do the team think it was a good idea to have FMJ a perk instead of an ATTACHMENT ? Its great to see BLING making a return as WARLORD
7:34 PM DavidVo: Long inside story just for you. We had them as attachments. We had them as perks. We went back and forth so many times that I think engineering wanted to kill me. In the end, I am happy with putting Deep Impact as a Perk instead of an attachment. It made more sense for how our perks worked. The total number and what we were trying to do with them.
7:36 PM chriscooke327: Is there going to be a game list where players can see and join custom games or does the creator have to invite people?
7:36 PM DanBu: chriscooke... Really glad you asked that question because it's not something that we've talked much about. When you create a Custom Game, you have the ability to save it to your own personal File Share. Once it's in your File Share, anyone in the community can search for it and place it in their File Share as well. Your friends will be able to look at your File Share as well. Things other than Custom Games that go into your File Share: Films, Clips, & Screenshots.
7:38 PM jj2gamer: Is TWar back in codbo? And if not whats the reason for removing it?
7:39 PM DavidVo: You are trying to make me cry, is that it? I've previously announced that WAR will not be returning to Black Ops. We talked about it a lot. We fought about it even more. In the end, it didn't fit. War has it's fans and I love those people. Sometimes you have to make unpopular decisions for the best intrests of the game production. And, I'm positive we will find a way to re-imagine it in a way that makes sense for whatever game we do.
7:42 PM XReDBuLLEnErGyX: In Theater Mode you can record gameplay..but can we also record others voices through there mic (IN-GAME CHAT)
7:42 PM DanBu: No, you cannot record other players' voice chat in your Films, unfortunately. There were too many privacy concerns, and even if we wanted to do it, there is no technical way to pull it off on the consoles yet.
Josh|Community Connector | Best Buy® Corporate

Call of Duty & G5 1.6 Install Issue

I just purchased for my dad a used G5 iMac 1.6 Ghz with the nVIDIA GeForce FX 5200 (64 MB) and he bought Call of Duty for Mac. It installed fine but when you try to play single player, it starts up and displays an orange box in a window and then goes through the promo videos, etc and then ends up at the Main Menu - the thing is, the close, expand and minimize buttons for the window are not available and the options are not selectable at all - the mose doesn't select.
Going into Multiplayer mode works fine and smooth full screen and does not have this issue.
Does anyone have an answer as to why this is happening and a possible work around? Any help would be very appreciated...

Contact the software maker, there was changes in Quicktime in the last OS update that they may have to provide a update for their software.
Sometimes a game gets old and companies just stop providing updates because nobody asks for them.

Call of Duty: Advanced Warfare at Best Buy

Power Changes Everything.
Call of Duty is back with their next, highly anticipated game, Call of Duty: Advanced Warfare. Call of Duty: Advanced Warfare envisions the powerful battlegrounds of the future, where both technology and tactic have evolved to usher in a new era of combat for the franchise. Delivering a stunning performance, Academy Award winning actor Kevin Spacey stars as Jonathan Irons – one of the most powerful men in the world – shaping this chilling vision of the future of war.
An Advanced World:
Call of Duty: Advanced Warfare takes place in a plausible future in which technological progress and today’s military practices have converged with powerful consequences. In this carefully researched and crafted vision of the future, Private Military Corporations (PMCs) have become the dominant armed forces for countless nations outsourcing their military needs, redrawing borders and rewriting the rules of war. Jonathan Irons, the founder and president of the world’s largest PMC - Atlas Corporation - is at the center of it all.
An Advanced Soldier:
Powerful exoskeletons evolve every aspect of a soldier’s battle readiness, enabling combatants to deploy with an advanced lethality and eliminating the need for specialization. The introduction of this gameplay mechanic delivers enhanced player movement and verticality through boost jumps and grappling, covert cloaking abilities, and biomechanics that provide unparalleled strength, awareness, endurance, and speed. With the advent of the exoskeleton and newly advanced armor and weaponry, every soldier commands tactical freedom in any terrain unlike ever before, fundamentally changing the way gamers play Call of Duty across all modes.
An Advanced Arsenal:
Harnessing the power of next-gen platforms, Call of Duty: Advanced Warfare brings players into the battlegrounds of the future by boasting a new hi-tech, advanced arsenal and ability set, arming players with all-new equipment, technology, perks, and vehicles like hoverbikes and highly specialized drones. Players can also choose between standard ammunition and an all-new class of directed-energy weaponry that enables totally new gameplay dynamics. And with exoskeletons delivering a massive force multiplier and unprecedented tactical freedom, Call of Duty: Advanced Warfare evolves every firefight.
Pre-Order Call of Duty: Advanced Warfare at Best Buy >
Available on Xbox One, Xbox 360, PS4, PS3, PC and digital.
November 3 Midnight Store Openings
Stop in to Best Buy’s Midnight Opening Event and pick up your copy of Call of Duty: Advanced Warfare! Our stores will be open at 12:01 A.M. Eastern, 9:01 P.M. Pacific on November 2nd/3rd for the event. Please see below for a breakdown of when you’ll be able to attend the Midnight Opening Event and pick up your copy the second it’s available!
Pacific Time Zone (PT) – 9:01 P.M.
Mountain Time Zone (MT) – 10:01 P.M.
Central Time Zone (CT) – 11:01 P.M.
Eastern Time Zone (ET) – 12:01 A.M.
Click here to see a list of participating Best Buy store locations.
Looking for an Xbox One to play Call of Duty: Advanced Warfare?
Xbox One Limited Edition Call of Duty: Advanced Warfare Bundle
Pre-order the Xbox One Limited Edition Call of Duty: Advanced Warfare Bundle and get the massive 1TB hard drive, custom controller and Limited Edition exoskeletion, plus Call of Duty: Advanced Warfare Day Zero Edition.
Pre-Order here >
Limited Edition Call of Duty: Advanced Warfare Wireless Controller
Add to your controllers with this Limited Edition Call of Duty: Advanced Warfare Wireless Controller. Featuring a custom design inspired by Sentinel Task Force iconography, it looks like an artifact from the powerful battlegrounds of the future. Be prepared for battle as soon as you boot up with a bonus Supply Drop, which can unlock a variety of in-game content from player customization gear to weapons.
Pre-order here >
Related Offers
Call of Duty: Advanced Warfare Day Zero Edition
Pre-order the Day Zero Edition to receive 24-hour early access on November 3, full day of double XP on November 3, Advanced Arsenal bonus and 2 custom weapons, the AK-12G Assault Rifle and Crossbow B-2. If you've already pre-orderd Call of Duty: Advanced Warfare from Best Buy, you will have access to the Day Zero edition.
Advanced Arsenal Pre-Order Bonus
Get access to the Advanced Arsenal, featuring a custom exoskeleton and the EM1 Quantum, an all-new directed energy weapon, for use in multiplayer gameplay.
$10 in Reward Certificates
As a My Best Buy™ member, you'll get $10 in Reward Certificates
when you pre-order and purchase Call of Duty: Advanced Warfare or the Call of Duty: Advanced Warfare Xbox One Bundle.
Learn more >
20% Off for Unlocked Members
In addition to $10 in Reward Certificates, Unlocked members also get 20% off Call of Duty: Advanced Warfare.
Learn more >
Still have questions? Want to talk more about Call of Duty: Advanced Warfare?
Join the discussion by replying to this post!
Matt|Senior Social Media Specialist | Best Buy® Corporate
Private Message

New editions were recently announced for Call of Duty: Advanced Warfare and we now have them available for pre-order! Follow the links below to choose your system along with the Special or Pro Edition.
Atlas Limited Editions
Xbox 360 Call of Duty: Advanced Warfare Atlas Limited Edition >
Xbox One Call of Duty: Advanced Warfare Atlas Limited Edition >
PS3 Call of Duty: Advanced Warfare Atlas Limited Edition >
PS4 Call of Duty: Advanced Warfare Atlas Limited Edition >
Atlas Pro Editions
Xbox 360 Call of Duty: Advanced Warfare Atlas Pro Edition >
Xbox One Call of Duty: Advanced Warfare Atlas Pro Edition >
PS3 Call of Duty: Advanced Warfare Atlas Pro Edition >
PS4 Call of Duty: Advanced Warfare Atlas Pro Edition >
Matt|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Call of Duty Atlas Pro pre-ordering issues

I've had some issues trying to pre-order the Atlas Pro edition of Call of Duty Advanced Warfare. I went in store to preorder it that edition and was told I couldn't that I would have to do it online. The woman looked on the online store and said it was listed as "Coming Soon". She told me to wait a few days and check again.
I waited a few days and looked back on bestbuy.com it still was listed as "Coming Soon". I called Best Buy customer service support and told me that it was still listed as "Coming Soon" and that they couldn't order it for me over the phone. I was told again to wait a few days or go into the store and preorder it. I couldn't preorder in the store because of the "Coming Soon" listing
This past weekend it was listed as "Coming Soon" and I checked a couple of more times it was finally listed as "Add to Cart" I begin to purchase the item only to have it mysteriously disspear during the checkout. This happened 3 times on Saturday until the game was finally listed as "Coming Soon" again.
I've checked frequently the past few days only to see the game as "Coming Soon" and today I find it listed as "Sold Out Online". I've been given the runaround about pre-ordering this item and wasted more time than I should of only to find it "Sold Out". Can anyone look into this before I give up and go pre-order from Amazon?

Hey again yingfo,
Thanks for your interest in pre-ordering the Call of Duty: Advanced Warfare Atlas Pro edition with us! It's definitely proving to be a popular title, so I can imagine how anxious you must feel to secure a copy.
As with any other listing on BestBuy.com, the status of pre-order items tend to change based on the availability of that product. These statuses can change relatively quickly too, especially in the case of high-demand items and deal of the day offers. The best advice we can give would be to keep an eye on BestBuy.com for updates as we get closer to launch day.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Missing $10 certificate for Call of Duty Advanced Warfare pre-order

Also haven't received Dragon Age Inquisition yet, but it has yet to be 20 days. I miss having a separate rewards site to keep track of all this as it was much easier than the present format. The way orders and point searching is integrated is not very clear.
Anyways, please help in missing pre-order bonus for CoD: AW
Thanks!

Hi there bradinoh-
I apologize for the tardiness of this response; it’s definitely the holiday season as we are a little backed up right now on the forums! I hope that you are enjoying both Call of Duty: Advanced Warfare and Dragon Age: Inquisition as both look to be pretty fun games!
As enuf was kind enough (get it?) to point out, Dragon Age: Inquisition is not a My Best Buy Gamers Club Get $10 title. However, I can confirm that the 500 bonus points for Call of Duty: Advanced Warfare has posted to your account. Generally, those points will show along with your original transaction in your account profile.
I hope that this helps and Happy Holidays!
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Call of Duty Advanced Warfare Shipping Soon?

My copy that I preordered online hasn't began processing to ship. When will these ship to arrive to take advantage of the Day Zero bonuses? Really want the double XP on Monday, November 2nd.

Hi grimlock49,
We expect Call of Duty: Advanced Warfare pre-orders to begin shipping soon, so I'd encourage you to keep an eye on both your inbox and junk mail folders for updates. Please also keep in mind that it can sometimes take up to 24 hours for UPS and the USPS' respective sites to reflect the latest information, so you may not be able to view tracking details online right away.
Thanks for your patience, as well as for ordering your copy of Call of Duty: Advanced Warfare with us!
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

I want to pre order Call of Duty Digital Xbox One

I understand digital games don't qualify for the gamers club discount but if I preorder online will I be sent the code right away? I want to be able to download early.

Hi Truth95,
Good question! Best Buy currently doesn't offer full game downloads for either the Xbox One or Xbox 360. Instead, we carry branded currency codes for full game downloads via the Xbox Marketplace. If you're interested in pre-loading Call of Duty: Advanced Warfare, then you'll need to purchase an Xbox Live card and redeem it right away.
As far as other platforms are concerned, it's my understanding that Sony does not currently support pre-loading of any retail digital purchases. This may change in the future, but for the time being, no digital codes purchased at any retailer for the PS3 or PS4 will work for pre-loads. On the other hand, we do support PC digital pre-loading on a limited basis. This option varies by title, but customers simply need to unlock the game on Steam to begin pre-loading if available.
I hope this helps.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Problem with sound in Call of Duty 2

I bought Call of Duty 2 while my grandfather was buying a new iMac. We brought it home, set it up, and CoD 2 worked fantastically on his computer. I brought it home to my older iMac G5, and tried to set it up. The graphics are fine, the gameplay is there, but the only audio that plays is the background music and environmental sounds (wind, distant gunfire, etc.). No gameplay sounds (gunfire, voices, footsteps, etc.) can be heard. I read up on this in the forums, where people had solved the same problem by going to Audio MIDI Support in Applications/Utilities and changing audio output to 44,1000 Hz 2ch. I tried doing the same thing, but the audio output pane in the MIDI support app only said "output not supported". How can I fix this? Please help!
iMac G5 2 GHz, 512 MB RAM Mac OS X (10.4.9)

Hi
In Audio MIDI Setup, change Properties For to Built-in Output. It will then change from Output Not Supported to Input Not Supported & the Output bit will become active.
Another way of restoring sounds is to open GarageBand, play a few notes on the screen keyboard, then quit GarageBand.
Steve

I have an ipad mini 1st gen 64 gb (wifi only) and i have problem with some of my apps. These apps have lags when you play with them for a few seconds the apps are having lags are call of duty strike team, gta San Andreas and nfs most wanted.pleas help me

I have an ipad mini 1st gen 64 gb (wifi only) and i have problem with some of my apps. These apps have lags when you play with them for a few seconds the apps are having lags are call of duty strike team, gta San Andreas and nfs most wanted.pleas help me

I'm going to guess videos buffer for a while also...
Two possibilities, one is you should close apps on the iPad, the other is your internet speed is not able to handle the demands of a high speed device.
To close apps: Double click home button, swipe up to close the apps.
To solve internet problem, contact your provider. Basic internet is not enough for video games and movies. Your router may be old and slow.

24" iMac + Call of Duty 4 (MW): Setting up graphics for multiplayer

Any savvy iMac Call of Duty 4 (Modern Warfare) players out there? I'm having a hard time finding posts at Aspyr or online that directly related to the ideal graphic settings for the game, using an imac 24". The manual that came with the game also doesn't explain any of the settings. Could any good players who have the game running smoothly on an imac 24" please share.
I have heard some guys dummy down all their settings to try and get the best fps possible, but when I do that, it never changes my fps.
So far this is how I have mine set for multiplay, but I know I'm missing things:
Multiplayer Game:
Video mode: 1024X768(lots of screen sizes available)
Refresh: 60HZ (the only setting available)
Aspect Ratio: Auto
Sync Every time: No
Specular Map: No (What is this?)
Depth of Field: Y
Glow: Y
Number of Dynamic Lights: N
Soften Smoke: Y
Ragdoll: Y
Bullet Impacts: Y
Model Detail: N
Water Detail: N
Thanks everyone.
Message was edited by: pathfinder31

Hello pathfinder31,
I have just got this game thinking it would run great on my mac. But on mine the frames really dip when there is lots going on. I`ve tried lowering the settings, but from what I can tell this doesn't help. There seems to we very little information on the net about the Mac version of this game. If you have found some good settings please let me know as I`m a little disappointed with it.
Cheers
mjcuk

Sound delay in Call of Duty 2 with Creative Alchemy

Hey!
I get sound lag with Windows 7 (64 bit ultimate) when I play Call of Duty 2 like the animation come first then the sound get in after. It's really annoying. This only happen with windows 7. I've got windows xp too and everything is fine but I want it to work well on my windows 7. I have another sound card (Realtek integrated) and there everything is fine on Windows 7. It doesn't work properly only with Windows 7 + 3d sound in game. My friend have 'Creative Tactic 3d Alpha + included sound card + the same options as I (3d sound in game, windows 7 + creative alchemy' and he doesn't have any problem with this **** delay in game. Any solutions? Thanks you in advance!
PC:
Intel Core i5 750
6gb RAM
sound card: Creative Sound Blaster HD http://3.bp.blogspot.com/-U_hz2g4UkE...er_X-Fi_HD.jpg
Radeon HD 5850

Hi
In Audio MIDI Setup, change Properties For to Built-in Output. It will then change from Output Not Supported to Input Not Supported & the Output bit will become active.
Another way of restoring sounds is to open GarageBand, play a few notes on the screen keyboard, then quit GarageBand.
Steve

Call of Duty AW $10 Bonus Preorder Promo

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