Call Park Problem

Greetings,
I have a range of call park number defined as such 2[0-4]. All of the numbers work except 23. When I pick up and dial 23 to pickup a call park nothing happens.
Can anybody determine why or help me start to troubleshoot?
Thanks!!!

Are you sure 23 isn't being used by something else? Do a route plan report and see if 23 is being used by something else.

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  • Lync 2013 Error 31055 ,31059 LS Call Park Service, The database being used by Group Pickup is not the appropriate version and There was a problem communicating with the Group Pickup backend database.

    Hello
    I have Lync 2013 and 2010  , still i didn't finish my migration completely from 2010 to 2013 .this  is  coexistence environment that contains both Lync Server 2010 and Lync Server 2013 .
    There was no error's in my lync 2013 front end and back end server's and every thing was fine, yesterday I installed windows updated AND CU for my lync 2013  front end and backend server's .
    later on after restarting both the front end and the back end server's i start having hundred's of  these error's related to "LS Call Park Service".
    so any advice for these issue ? and what is the effect for these error .
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    Connection: Data Source=HQ-LYNC2013-BE.aaaaaaaaaaaaaaaaaaaaaaaaaaa\rtc;Initial Catalog=cpsdyn;Integrated Security=True
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    Actual...   SchemaVersion: 0, SprocVersion: 0, UpgradeVersion: 0
    Cause: The database has not been upgraded.
    Resolution:
    Upgrade the database to CU1.
    ==============================================================
    There was a problem communicating with the Group Pickup backend database.
    There were problems accessing SQL server:
    Connection: Data Source=HQ-LYNC2013-BE.aaaaaaaaaaaaaaaaaaaaaaaaaa\rtc;Initial Catalog=cpsdyn;Integrated Security=True
    Message: The EXECUTE permission was denied on the object 'DbpGetVersionSchema', database 'cpsdyn', schema 'dbo'.
    Error code: -2146232060
    Error number: 229
    Cause: This may be caused by connectivity issues with the backend database.
    Resolution:
    Check if SQL backend is running and accepts connections from Group Pickup.
    =============================================================================
    Kind Regards
    MK

    Hello
    thanks Holger for u r replay .
    due to the Microsoft article about the cu :
    I run only :
    Install-CsDatabase -ConfiguredDatabases -SqlServerFqdn FEBE.FQDN -Verbose
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    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.BlobStore'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database rtcxds.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.AbsDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
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    Checking state for database rtcab.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RgsConfigDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database rgsconfig.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RgsDynDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database rgsdyn.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.CpsDynDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database cpsdyn.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.ArchivingDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\arc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database LcsLog.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.MonitoringDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\mon. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database LcsCDR.
    VERBOSE: Assigning "BackendStore:BlobStore:LogPath" to F:\CsData
    VERBOSE: Assigning "BackendStore:RtcSharedDatabase:LogPath" to F:\CsData
    VERBOSE: Assigning "ArchivingStore:ArchivingDatabase:LogPath" to F:\CsData
    VERBOSE: Assigning "MonitoringStore:MonitoringDatabase:LogPath" to F:\CsData
    VERBOSE: Assigning "MonitoringStore:QoEMetricsDatabase:LogPath" to F:\CsData
    VERBOSE: Assigning "ArchivingStore:ArchivingDatabase:DbPath" to F:\CsData
    VERBOSE: Assigning "MonitoringStore:MonitoringDatabase:DbPath" to F:\CsData
    VERBOSE: Assigning "MonitoringStore:QoEMetricsDatabase:DbPath" to F:\CsData
    VERBOSE: Assigning "ABSStore:AbsDatabase:LogPath" to F:\CsData
    VERBOSE: Assigning "ApplicationStore:RgsConfigDatabase:LogPath" to F:\CsData
    VERBOSE: Assigning "ApplicationStore:RgsDynDatabase:LogPath" to F:\CsData
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    VERBOSE: Assigning "ABSStore:AbsDatabase:DbPath" to F:\CsData
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    Creating Schema MyDomain\RTCUniversalReadOnlyAdmins.
    Creating login MyDomain\RTCUniversalServerAdmins.
    Creating user MyDomain\RTCUniversalServerAdmins.
    Creating Schema MyDomain\RTCUniversalServerAdmins.
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    Adding account MyDomain\RTCUniversalReadOnlyAdmins to role ConsumerRole.
    Adding account MyDomain\RTCHSUniversalServices to role ReplicatorRole.
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    Checking state for database rtcab.
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    -- Copyright (c) Microsoft Corporation. All rights reserved.
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    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RgsConfigDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database rgsconfig.
    Database created by script "RgsConfigDatabase" already exists and is current.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RgsDynDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database rgsdyn.
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    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
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    Checking state for database cpsdyn.
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    Database cpsdyn set to mode Restricted.
    Dropping all procedures, functions and views from database cpsdyn.
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    Creating login MyDomain\RTCComponentUniversalServices.
    Creating user MyDomain\RTCComponentUniversalServices.
    Creating Schema MyDomain\RTCComponentUniversalServices.
    Creating login MyDomain\RTCUniversalReadOnlyAdmins.
    Creating user MyDomain\RTCUniversalReadOnlyAdmins.
    Creating Schema MyDomain\RTCUniversalReadOnlyAdmins.
    Creating login MyDomain\RTCUniversalServerAdmins.
    Creating user MyDomain\RTCUniversalServerAdmins.
    Creating Schema MyDomain\RTCUniversalServerAdmins.
    Adding account MyDomain\RTCComponentUniversalServices to role ReadWriteRole.
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    "C:\Users\MK\AppData\Local\Temp\2\Create-ApplicationStore-HQ-LYNC2013-BE.MyDomain_rtc-[2014_11_13][14_35_37].log"
    VERBOSE: Installing "ArchivingStore" on HQ-LYNC2013-BE.MyDomain\arc, collocated: False
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.ArchivingDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\arc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
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    Checking state for database LcsLog.
    Database created by script "ArchivingDatabase" already exists and is current.
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    Creating Schema MyDomain\RTCComponentUniversalServices.
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    MK

  • Call park service start failed

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  • MOH not working in Directed call park

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