Call Pickup - Users experience One Way Audio when using Call Pickup Orbit to pickup internal calls with internal Lync 2010 Callers

Hi
Noticed an issue where when using Call Park Function with users you receive one way audio when answering the call
The scenario is
1) If a user is internal and is homed on Lync 2010 Pool and calls an internal user who is homed on a Lync 2013 Pool and another internal user homed on a Lync 2013 Pool picks up the call with Call Pick Up orbit, Lync 2010 users only hears one way audio and
same for user who has picked up call
2) If the scenario is an External PSTN call or another Lync 2013 user these calls are fine
In Lync Tracing logs a SIP/2.0 481 Call Leg/Transaction Does Not Exist error is returned
Is this a known bug or expected behavior - Call Pickup is basically useless until all users are migrated to Lync 2013 as there is no way of a user knowing whether call is internal or external and if the user is on Lync 2010 or 2013, obviously in my
large organization 2000 users no an overnight thing
Coupled with the fact no Team Call Group\ Simultaneous Ring can be in place for Call Pickup to work im thinking Call Pick Up is not going to happen for awhile
Is there any fixes\ developments that may help this issue or is there a setting I am missing

Hi,
Please install latest update for Lync Server 2010 and 2013.
http://technet.microsoft.com/en-us/lync/dn146015.aspx
If the issue persists, please enable logging tool on Front end and Mediation server to get trace for troubleshooting.
http://blog.schertz.name/2011/06/using-the-lync-logging-tool/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Kent Huang
TechNet Community Support

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