Call preservation with Gatekeeper controlled inter-cluster trunks on CM8.5

Is call preservation possible with gatekeeper contolled ICT on CM 8.5 when a subscriber goes down? My testing shows the call drops. Can this be corrected?

In the Service Parameters for CUCM H323. Make sure the Allow Peer Preserve H.323 Call is set to True. By default, its False. I noticed this on my H323 gateways I just migrated... dropped CUCM and my calls dropped when they should have stayed up, but did not. See that helps on the GK

Similar Messages

Callmanager Inter cluster trunk - 6608 MGCP problem

Hi
We have two callmanager clusters linked together with an Inter cluster link and then there is a 6608 GW registered with one cluster here below is a logical ASCII drawing of the setup.
6608--Cluster1--Cluster2
Calls that are made to and from the Cluster1 that the GW is registered to work fine.
But calls that are made to and from the Cluster2 that is on the other end of the Inter cluster trunk ring once and are then disconnected.
I have gone over all codec settings for all the regions and they are all set to G711.
I also tried the same thing with a H323 GW like this.
H323GW--Cluster1--Cluster2
And then all calls work fine.
If anyone has any clue on this I would really appreciate some input.
Kind regards
Gudmundur Thor Johannsson

Sounds like MGCP is not supported on callmanager for inter-cluster gateway . Or it could be a bug. Any thoughts?????

Inter cluster trunks

Is it possible to conect a intercluster trunk between the following 2 CUCM versions
version 5.1 and version 8.5?
All routing is correct and wokting fine however the inter cluster trunk will not allow calls to go through.
Dialed number analyzer confirms the path of teh call is reaching the inter cluster trunk
WHan adding a route pattern to the trunk the status and ip address changes to unknow within the version 5 cucm?

Yes, you can create ICTs from CUCM 5.1 and 8.5. When you create these trunks, it is as good as adding a H323 trunk. Therefore the trunk status would show unknown.
On calls not going through, you might want to consider the number of digits being dialed and what is being sent across the trunk. Also, what message do you get on the call when you dial through the trunk ?

Inter Cluster Trunk DisplayName and AlertingName issue

Hi All
I have an inter cluster trunk between two cluster , one is version 9 and other is 7.
When version 7 phone calls version 9 phone, the Alerting Name on version 7 Phone is not displayed.
When version 9 Phone calls version 7 Phone, the Display Name on version 7 Phone is not displayed.
Any idea?
Fei

Hi,
Can you please change the Service Parameter "Always Display Original Dialed Number" to "False" in the 7.x cluster and try again?
Regards,
Tere.
Please rate useful posts.

CallManager 4.1(3) - Inter-cluster Trunk (ICT) behaviour and config

Hi Guys,
Trying to get some clarification on this. Currently chasing a few different avenues. If anyone knows of some good detailed docco on this (have tried the standard stuff). Or if anyone has any best practice advice, otherwise any one have any comments or insight on the following conversation:
Stage 1 describes the impact of the device pool setting, which is basically how the local CallManager is selected to process the call.
Stage 2 describes how the local callmanager selects the remote destination callmanager
Stage 1 - Phone on side A attempts to make a call to phone on cluster B
If the source phone is in the same device pool as the ICT on cluster A, then the call will be processed by the primary ccm for that device pool. (assuming it is available)
- It will be processed by the Call Manager is homed to rather than the primary Call Manager.
If the source phone is in a different device pool than the ICT on cluster A, then a random ccm in the ICT config will be selected. (Have asked for clarification here)
- Yep, the docs actually say "Selection of Cisco CallManager nodes occurs in a random order"
Stage 2 - One of the Callmanagers in cluster A now has the call to send to the remote cluster B. This is where your ICT config of the 3 callmanagers comes in. The Callmanager will use a round robin basis to select the destination callmanager.
I am still running with this, but initial thoughts are that if your phones are in the same DP as the ICT, then you are basically going to end up with the primary ccm in that DP processing all the calls. In this instance the primary CCM still selects the remote destination callmanager via round robin basis, so the calls will be distributed fairly evenly to the 3 destination servers.
- Not sourced from primary as stated above
- A key point is for them to understand is that all the Call Managers configured in Cluster A ICT must be in the same device pool in the remote cluster B, and the ICT must also be a member of that device pool. So, if they configure CMgr 4 to be a target device within the ICT configuration, yet CMgr 4 isn't a member of the remote ends ICT device pool they will get failing calls. This is because CMgr 4 will receive an H323 call (H225 signalling) from a source IP address that it knows nothing about and hence the H225 daemon will reject the call. Not sure how the local call Mgr handles the rejection of call.
If you wanted to balance the call processing on the local side. I.e. instead of always selecting the primary CCM in the device pool and therefore splitting the call processing amongst the 3 local ccm's in a random fashion. Then you would want to put your phones into a different device pool than the ICT. This will mean that the local callmanager is selected at random.
- Well maybe, random may not mean truely random so they'd just have to give it a go and monitor it. However, it's unclear at this time if the monitoring tools tell us how many outgoing vs incoming calls are processed, and you need to understand this to determine the outgoing loading of each Call Manager. The CallsActive counter registers both incoming and outgoing calls hence you can't really tell. To monitor it for sure they could set up two ICTs, one for incoming calls on for outgoing then at least the loading would be a little clearer. I think the only overhead here is the config effort which shouldn't be too tricky.
The interesting thing is the "random" part. It doesnt make a lot of sense considering device pools are the perfect place to manually distribute the load evenly. I.e. if I had 3 device pools for the end phones, each of them using a different callmanager as it's primary call processor in the CallManager groups.
- Agreed although I would say the usual top down and circular algorithms should be available.

Trunk configuration in Cisco CallManager Administration depends on the network design and call control protocols that are used in the IP WAN. All protocols require that either a signaling interface (trunk) or a gateway must be created to accept and originate calls. For some IP protocols, such as MGCP, you configure trunk signaling on the gateway. You specify the type of signaling interface when you configure the gateway in Cisco CallManager. For example, to configure QSIG connections to Cisco CallManager, you must add an MGCP voice gateway that supports QSIG protocol to the network. You then configure the T1 PRI or E1 PRI trunk interface to use the QSIG protocol type
This URL should help you:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ec5ce.html

Inter cluster trunk/ ip to ip communication with remote office without ccm

dear sir,
We've both ipipgateway configured to communicate with each other. Attachment pngipipgw1 is our local voice router with destination pattern 3XXXX that need to link with other country Japan with destination pattern 7xxxx . All other country locations is ok except the japan which are using non cisco callmanager to link to our local site with cisco call manager 4.1(3) with destination pattern 3XXXX.
Q1.) Based on the ipipgateway configurations of both parties, please advise any finding/thoughts?
Q2.)At our local site, We have nm-hdv with 2 pvdm simm that configured as dspfarm transcoder. Is it enough to have only 2 pvdm simm out of 5 in the nm-hdv? If we add in new pvdm, do we need any configuration at the voice gateway or we just plug in the hardware?
please advise. thank you very much.
-regards-

Hello chialun
Regarding
Q1. Could you explain a little more about what is the problem you have with the calls between those two sites? Please share which number on one side is calling which other number on the other side and what happens with the call.
Q2. It depends on how are you using your Xcoder resources. If some of your conferences or calls are being terminated because you are running out of resources, it will be advisable to add some more pvdm2 to your router. Also after adding the hardware, you would like to change the configuration to increas the maximum number of transcoding sessions.
Regards
Xabier

No Inter-Cluster RTP Stream with Gatekeepers

Hello,
Firstly I am no expert in Cisco telephony as we have just recently migrated to a full Cisco solution, so apologies if I ask a fundamental question.
Client A = Site A
Client B = Site B
Client C = Site C
Site A and Site B are in 1 cluster
Site C is in another cluster
Intra-Cluster Traffic Works
Client A -> Client B within the same cluster (across 2 sites with a low latency link) RTP stream comes up and the call functions as expected.
Inter-Cluster Traffic Fails (GK to GK)
Client C -> Client A this works, the RTP stream comes up and the call functions as expected.
Client A -> Client C this call connects but there is no RTP stream.
We are using G711 across the board and I have captured a wireshark capture from a Client A -> Client C failed call.
I have been going through this capture and noticed that when I search H225 (for the gatekeepers) I see the following –
CS: setup
RAS: admissionRequest
RAS: admissionConfirm
CS: callProeeding
CS: alerting
CS: notify
RAS: registrationRequest
RAS: registrationConfirm
CS: notify
CS: connect
CS: notify
CS: releaseComplete
RAS: disengageRequest (DISCONECT_REASON=2,TIME=1321266127,DURATION=24,DISCONNECT_STRING=no resource,ORIGIN=0,LINE_NUMBER=GK,OUTBUND_GW_IP=..
RAS: disengageConfirm
There are firewalls inbetween and these were the first thing I looked at, but I dont even see any RTP stream trying to be initiated from the far side. Would anyone have any ideas where I could start looking?
Thanks,
Peter

Pat,
I can not talk to the UC540, but I ran into a situation recently where the SIP gateway was sending out the private extension of the phone number instead of the full DID that was registered to the provider. The provider was then blocking call.
In our SIP debugs we saw the RDNIS information of the private extension I believe. The error code we were getting back from SP was code 404 or something along those lines.
I recommend you do some debugs and track where the calls fails, compare the SNR call versus a normal call in the debugs, and then if you still get stuck post running configs and debugs back here.

Inter cluster calling

Hi ,
We have 4 CUCM (7.x) cluster for four regions. Each cluster has 1 Pub. And 3 Subs. I want to enable inter cluster calling because all regions are at our MPLS Network.
Kindly suggest what to do to enable calling across 4 regions.
Regards,
Soni

Hi,
this is the "Contact Center" forum, your post would get better exposure in the "IP Telephony" section, but anyway. The easiest thing would be to set up intercluster trunks between clusters, and perhaps use Locations-based CAC to control the number of calls.
Or, a bit sophisticated approach: use a Gatekeeper (or a cluster of gatekeepers) to decide where to route the calls. You may also use Locations-based CAC or Gatekeeper CAC (or their combination).
G.

Strange issue with table control in dialog programming! Please help!

Hello everyone:
I have a table control on screen painter and I have atleast 10 rows on display when user calls the screen. If I have 15 columns then ofcourse user has to scroll down to see extra rows. I have line selection set to "single" for table control so that user can select only one row at a time. This works fine when user does not have to scroll to see extra rows. It is tough for me to explain i.e., if the table control displays 10 rows when the screen opens up then they can only select single row at a time (rows 1 -10). For example user selected row 7 and now they scroll down to see extra rows (for example 13) then it lets them select row 13 also even though I set line selection to "single" in the properties for table control! They should be able to select only one row at a time. Is this some limitation with table control in SAP? Please give me any information you have.
Thanks.
Mithun

Hi,
As you suspected, this is a limitation in the table control. You need to take care of the single-selection functionality yourself except for the rows that are actually being displayed. See [Note 588284|https://service.sap.com/sap/support/notes/588284] for the official SAP explanation.
Regards,
Jamie

Memory Leak with Picture Control

Hi all
There is bug with Picture Control
When you insert you picture data in loop into the shift register, memory leak
Can somebody to prevent this bug?
Run attached example and look at Task Manager
Attachments:
Picture Memory Leak Example.vi ‏24 KB

I believe David properly called the cause of this memory consumption.
In reply # 52 of thsi thread,
http://forums.ni.com/ni/board/message?board.id=BreakPoint&message.id=5&jump=true
I posted an example that inserts 130 FP object images in a picture and moves them around (it is a random walk where each object is assigned a letter and the program terminates when all of the letters required to spell out "Hello World" wander into the trap at the bottom.)
A snippet of the code follows.
A) Start with a blank picture
B) Inster all of the images
C) show the updated image.
Other links to LV Picture control examples can be found in this thread.
http://forums.ni.com/ni/board/message?board.id=BreakPoint&message.id=14&jump=true
Ben
Message Edited by Ben on 01-14-2007 08:58 AM
Ben Rayner
I am currently active on.. MainStream Preppers
Rayner's Ridge is under construction
Attachments:
Many_Objects.JPG ‏24 KB

Switchboard on startup and with parental controls

CS5 Design Standard, OS X Snow Leopard
I have a user account with parental controls, and when the user opens, there is a message to the effect that "you don't have permission to open switchboard"
My questions are:
Is it necessary to have switchboard open on login? I don't see an application or launcher in the normal places that opens switchboard, the only place is in the user Adobe preferences file. Is that where it is prompted to open on login?
Can I delete the file launch.switchboard to prevent open on login, but still retain the usability of the program?
What does switchboard do exactly?
Thank you.

..."I've allowed all Utilities, Applications, etc and no matter what, as soon as I turn on the "only allowed selected programs" option, it won't work."...
I'm not sure, but it is possible that allowing / disallowing based on the pre-defined categories may not work because the software that Wacom uses on my system is in an atypical location, and has an atypical structure - it actually has one application contained inside another. It may be necessary to approve the apps explicitly.
Perhaps try either:
i) Opening "/Library" > "Application Support" > "Tablet" and explicitly dragging any apps present there into the "Parental Controls" pref pane in the panel where the programmes are listed. On my system, the app is called "PenTabletDriver.app"...
or
ii) Logging in to the managed account (with application restrictions in place), and trying to launch the "PenTabletDriver.app" programme. If this generates the "application is not allowed" message, it should be possible to "always allow" with "admin" authentication to white-list it at that stage...

In winform development,I call the adobe's control named 'Adobe PDF Reader'

In winform development,I call the adobe's control named 'Adobe PDF Reader',when I clicked the button named "mail",the filename was messy code with path in Outlook.

So, does sending the email work?

IDOC Creation with message control

I have created an IDoc using standard FM ' MASTER_IDOC_DISTRIBUTE' (without message control) for my own table. Now, I want to create IDoc with message control to send data from SAP to SAP. Can anyone please tell me the steps to create IDoc for my own database table and program to be created.
Thanks in advance.

Pankaj,
You can access the following link to understand Custom IDOC creation flow.
http://wiki.scn.sap.com/wiki/display/HOME/Step+by+Step+procedure+for+creation+of+IDOC
In The Process code FM, you can call Z-API to update your own database table & create a program to trigger & process the IDOCs.
Further, a report program can be created to trigger/monitor IDOCs.
Ravi

Sort up and sort Down push buttons in module pool with table control wizard

hi,
i have created 2 buttons for Sort up and sort Down push buttons in module pool with table control wizard
please any one can help me.
regards

Hi
Following code is to enable and disable the tbl control using two buttons. Just alter the code and for each button write the sort code.
REPORT YJAN27_SCREEN                                               .
TABLES: SFLIGHT, YFLIGHT_28.
TYPES: BEGIN OF struct1,
      carrid like sflight-carrid,
      connid like sflight-connid,
      fldate like sflight-fldate,
       END OF struct1.
CONTROLS TBL1 TYPE TABLEVIEW USING SCREEN 2700.
DATA: OK_CODE LIKE SY-UCOMM,
      CARRID LIKE SFLIGHT-CARRID,                                    "cols in tbl ctrl
      CONNID LIKE SFLIGHT-CONNID,
      FLDATE LIKE SFLIGHT-FLDATE,
      itab TYPE TABLE OF STRUCT1 WITH HEADER LINE,
      cols like line of TBL1-COLS,
      FLAG TYPE I.
FLAG = 1.
CALL SCREEN 2700.
*&      Module STATUS_2700 OUTPUT
*       text
MODULE STATUS_2700 OUTPUT.
SET PF-STATUS 'BACK'.
* SET TITLEBAR 'xxx'.
ENDMODULE.                 " STATUS_2700 OUTPUT
*&      Module USER_COMMAND_2700 INPUT
*       text
MODULE USER_COMMAND_2700 INPUT.
OK_CODE = SY-UCOMM.
CASE OK_CODE.
WHEN 'BACK'.
    LEAVE PROGRAM.
WHEN 'DIS'.                                                         "write code for sort up
    loop AT TBL1-COLS INTO COLS.
       COLS-SCREEN-INPUT = 0.
        MODIFY TBL1-COLS FROM COLS.
    ENDLOOP.
    FLAG = 2.
WHEN 'ENA'.                                                       "write code for sort down
    loop AT TBL1-COLS INTO COLS.
        COLS-SCREEN-INPUT = 1.
        MODIFY TBL1-COLS FROM COLS.
    ENDLOOP.
    FLAG = 1.
ENDCASE.
ENDMODULE.                 " USER_COMMAND_2700 INPUT
*&      Module GET_DATA OUTPUT
*       text
MODULE GET_DATA OUTPUT.
select carrid connid fldate from SFLIGHT into table itab.
ENDMODULE.                 " GET_DATA OUTPUT
*&      Module POPULATE_TBL OUTPUT
*       text
MODULE POPULATE_TBL OUTPUT.
    MOVE-CORRESPONDING ITAB TO SFLIGHT.
ENDMODULE.                 " POPULATE_TBL OUTPUT
*&      Module CHANGE_SCREEN OUTPUT
*       text
MODULE CHANGE_SCREEN OUTPUT.    " use this module if you want to hide the other button
CASE FLAG.
WHEN 1.
    LOOP AT SCREEN.
      IF SCREEN-NAME = 'B_ENA'.
        SCREEN-INVISIBLE = 1.
         MODIFY SCREEN.
      ENDIF.
    ENDLOOP.
    LOOP AT SCREEN.
      IF SCREEN-NAME = 'B_DIS'.
        SCREEN-INVISIBLE = 0.
         MODIFY SCREEN.
      ENDIF.
   ENDLOOP.
WHEN 2.
    LOOP AT SCREEN.
      IF SCREEN-NAME = 'B_DIS'.
        SCREEN-INVISIBLE = 1.
        MODIFY SCREEN.
      ENDIF.
    ENDLOOP.
    LOOP AT SCREEN.
      IF SCREEN-NAME = 'B_ENA'.
        SCREEN-INVISIBLE = 0.
         MODIFY SCREEN.
      ENDIF.
   ENDLOOP.
ENDCASE.
ENDMODULE.                 " CHANGE_SCREEN OUTPUT
PROCESS BEFORE OUTPUT.
MODULE STATUS_2700.
MODULE CHANGE_SCREEN.     " use this if you want to display one button at a time
MODULE GET_DATA.
loop at itab WITH control TBL1.
    MODULE POPULATE_TBL.       " populate tbl ctrl
endloop.
PROCESS AFTER INPUT.
MODULE USER_COMMAND_2700.    " do the sort operations
loop at itab.
endloop.
Hope this helps
Regards,
Jayanthi.K

Unity Service - Error: Unable to communicate with service control center

Hi Guys,
I have a CUC Cluster of 2 nodes at 9.1.2 I did a Cobra restore and since the cobra I have an issue when I go to Unity Connection Servicability and then
If I go in service Management I have this error : " Error: Unable to communicate with service control center "
I am not the only one who got that Issue.. the documentation is not so clean from cisco..
http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-70/110587-cuc-credential-error.html#Controlcenter
Here is what I did and the result
admin:run cuc dbquery unitydirdb select alias, displayname, objectid from vw_user where alias ='adminunity'
alias       displayname objectid
adminunity adminunity   2774a94d-052d-49e9-9288-bf447a4b1532
admin : run cuc dbquery unitydirdb select objectid, userobjectid, credentialtype, encryptiontype from tbl_credential where userobjectid = "2774a94d-052d-49e9-9288-bf447a4b1532"
objectid                              userobjectid                          credentialtype       encryptiontype
1255f7f7-5d15-4406-ab54-df5f248e30bf 2774a94d-052d-49e9-9288-bf447a4b1532 3               3
5ace4b8f-dbeb-4e46-8d7c-146b13db5499 2774a94d-052d-49e9-9288-bf447a4b1532 4               3
admin : run cuc dbquery unitydirdb update tbl_credential set encryptiontype = "3" where objectid ="1255f7f7-5d15-4406-ab54-df5f248e30bf"
admin run cuc dbquery unitydirdb update tbl_credential set encryptiontype = "3" where objectid ="5ace4b8f-dbeb-4e46-8d7c-146b13db5499"
admin:run cuc dbquery unitydirdb select objectid, userobjectid, credentialtype, encryptiontype from tbl_credential where userobjectid = "2774a94d-052d-49e9-9288-bf447a4b1532"
objectid                              userobjectid                          credentialtype encryptiontype
1255f7f7-5d15-4406-ab54-df5f248e30bf 2774a94d-052d-49e9-9288-bf447a4b1532 3               3
5ace4b8f-dbeb-4e46-8d7c-146b13db5499 2774a94d-052d-49e9-9288-bf447a4b1532 4               3
but once I did that, I wasn't able to login anymore with my user, so I put it back to 4.
anyone ?

I make the right configuration of my network (eth0 and eth1) and I reboot my server the start CRS service automaticaly...
The problem is that my server don't stop rebooting automaticaly!!!
In /var/log messages I have this " oracle CSSD failure. Rebooting for cluster integrity" !!!
some one can help?

Call preservation with Gatekeeper controlled inter-cluster trunks on CM8.5

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