Call Recorder ++ has suddenly started crashing & wont open

‎I have written to the App developer's tech support 4 times in a week now without the courtesy of a reply so.i thought I would try this board for help.
The app in question is Call Recorder ++ by Ajani InfoTech Private Limited. Version 2.0.0.1
The app has stopped working. It won't even open.
I am running a BlackBerry Z30 (OS 10.2.1.3247 )
I have many recorded calls.
When I try to open the App I get a black screen with the black BlackBerry logo then after 10 seconds or so the app crashes and it sends me back to my home screen.
I note the same developer has just released an app called Call Recorder 10 for BlackBerry ver 2.1.1.1 I' I'm wondering if they shut down Call Recorder ++
My trouble shooting steps have been to un install the app, do a hard re boot, reinstall it then do another hard re boot before opening it. The app still crashes.
I then un installed the Voice Recorder++ and installed their free version of Call Recorder 10 (their new one) I get the Same crash issue.
I know where the calls are stored. Using file manager there is a folder called Voice and a sub folder called voice recorder. The recordings are there but all out of order.
I've re installed Call Recorder ++ after un installing the New Call Recorder 10. Still no joy. NOTE; this is my only app crashing so I would hate to do a device re boot.
I'm turning to this thread for trouble shooting steps before having to do a re boot of the OS. The app worked fine until last week.
Can anyone propose some trouble shooting steps? Perhaps there is an app to folder issue? I notice on un-install the folder is still there so maybe I can copy those recorded calls to.my desktop and delete the voice and call recorder sub folder?
Maybe there is a conflict between the app and the folder it created on install?
Funny thing is when I get or make a call I hear a buzz in my ear indicating recording has started then I get a notification that the call recorded so it's still working in the background. I had to delete it so it wouldn't eat my storage memory.
Thanks in advance for any help.
Z30STA100-5/10.2.1.3247
Frank

The crash dumps will be helpful but lets try the following first:
> Enable the hidden Admin Account on Windows 8 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ ) This kb doc instructions will work on Windows 8.1 as well
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try launching Acrobat in the new enabled Admin user account and check.
Let me know if this worked for you.
Regards,
Rave

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Path:            /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier:      com.apple.FinalCut
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Build Info:      ProEditor-22139008018000000~1
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Code Type:       X86-64 (Native)
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OS Version:      Mac OS X 10.8.3 (12D78)
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Interval Since Last Report:          14013 sec
Crashes Since Last Report:           9
Per-App Interval Since Last Report: 12180 sec
Per-App Crashes Since Last Report:   9
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1   libobjc.A.dylib                         0x00007fff8d1686a0 alt_handler_error(unsigned long) + 52
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3   com.apple.CoreFoundation                0x00007fff893ebb49 _CFDoExceptionOperation + 89
4   com.apple.AppKit                        0x00007fff86e2bbcf -[NSApplication endModalSession:] + 24
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6   com.apple.FinalCut                      0x0000000100033870 -[PEAppController windowWillClose:] + 416
7   com.apple.CoreFoundation                0x00007fff893aceda _CFXNotificationPost + 2554
8   com.apple.Foundation                    0x00007fff8575ae26 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
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10 com.apple.AppKit                        0x00007fff870c48b5 -[NSWindow _close] + 364
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12 com.apple.Foundation                    0x00007fff85785af3 __NSFireTimer + 96
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14 com.apple.CoreFoundation                0x00007fff893b731d __CFRunLoopDoTimer + 557
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16 com.apple.CoreFoundation                0x00007fff8939c0e2 CFRunLoopRunSpecific + 290
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19 com.apple.HIToolbox                     0x00007fff84842ae3 BlockUntilNextEventMatchingListInMode + 62
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    5 processes killed due to memory pressure
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.motorola.motohelper.plist [Click for support]
    [loaded]    com.motorola.motohelperUpdater.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [running]    com.autodesk.backburner_manager.plist [Click for support]
    [running]    com.autodesk.backburner_server.plist [Click for support]
    [loaded]    com.autodesk.backburner_start.plist [Click for support]
    [loaded]    com.leapfrog.connect.shell.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [running]    com.motorola-mobility.mmcfgd.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [running]    com.VTechLLNService.plist [Click for support]
    [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    [not loaded]    org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.codecm.uploader.plist [Click for support]
    [loaded]    com.divx.agent.postinstall.plist [Click for support]
    [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.valvesoftware.steamclean.plist [Click for support]
    [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
    [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
    uHD-Agent    UNKNOWN (missing value)
    PdaNetMac    UNKNOWN (missing value)
    Monitor    Application (/Applications/LeapFrogConnect.app/Contents/Monitor.app)
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    MotoCast    UNKNOWN Hidden (missing value)
    Launch Nikon Message Center 2    Application (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
    ConnectService    Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
    Content Manager Assistant    Application (/Applications/CMA.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 25 Check version
    GameFacePlugin: Version: GameFacePlugin 1.5.3.0 - SDK 10.5 [Click for support]
    OVSHelper: Version: 1.1 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Unity Web Player: Version: UnityPlayer version 3.5.5f4 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
    DivXBrowserPlugin: Version: 2.2 [Click for support]
    Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
    EPPEX Plugin: Version: 3.0.5.0 [Click for support]
    DirectorShockwave: Version: 11.6.6r636 [Click for support]
User internet Plug-ins: ℹ️
    BlueStacks Install Detector: Version: Unknown
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
    DivX Plus Web Player HTML5 <video>
    Twitter for Safari
    codec-M
    MacVeXe
3rd Party Preference Panes: ℹ️
    DivX [Click for support]
    Flash Player [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        10%    systemstats
         5%    WindowServer
         3%    AgentMonitor
         1%    ConnectService
         0%    AppleSpell
Top Processes by Memory: ℹ️
    399 MB    firefox
    107 MB    Finder
    94 MB    loginwindow
    86 MB    mds_stores
    64 MB    WindowServer
Virtual Memory Information: ℹ️
    368 MB    Free RAM
    1.69 GB    Active RAM
    794 MB    Inactive RAM
    1.16 GB    Wired RAM
    7.15 GB    Page-ins
    322 MB    Page-outs
Diagnostics Information: ℹ️
    Feb 1, 2015, 04:01:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Earth_2015-02-01-160105_[redacted].crash
    Jan 31, 2015, 07:00:56 PM    /Library/Logs/DiagnosticReports/firefox_2015-01-31-190056_[redacted].cpu_resour ce.diag [Click for details]
    Feb 2, 2015, 05:53:21 PM    Self test - passed

If your Mac runs slowly:
http://support.apple.com/kb/PH19031?viewlocale=en_US&locale=en_US
Start up in Safe Mode. http://support.apple.com/kb/PH18760
Reset SMC.     http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836

When saving a jpg it has suddenly started saving as 'file'instead of jpg

When editing a jpg then hitting 'save as' it has suddenly started saving as a 'file' instead of a jpg and can't be viewed as a thumb nail or opened by double clicking. I have to right click and 'open with' and view it through windows picture viewer....what has gone wrong and does anyone know how to get it back to how it should be. I tried uninstalling and reinstalling but no joy...

Thank you Juergen.. you are absolutaly correct.
I had some ...'s in my file name. How silly of me, I have been using photoshop for sooo long I should have realised. Might have been helpful had it come up with a prompt saying 'invalid file name', I have had that pop up before in one program I have used....thought it was photshop, but it didn't do it this time.
Thank you for your help.
Caroline.

On start up i just get a grey screen with the apple logo-this has suddenly started happenin. Please help?

on start up i just get a grey screen with the apple logo-this has suddenly started happenin. Please help?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

My iMac G5 has suddenly started to run slowly and I don't know how to fix it. I've run utilities which says it's working fine.

My iMac G5 has suddenly started running very slow. I've already gone through all the tricks I can think of, including reinstalling Snow Leopard and running a hardware test, which tells me my computer is OK, which it most definitely is not. Every little thing I try to do causes the beach ball to spend for 30 to 60 seconds. I'm typing this on my older computer, which is running fine. It would take me an hour to do this on the iMac that is affected.

First, you do not have an iMac G5 - they can't run Snow Leopard.
Have you checked the available disc space? For smooth running you need at least 5GB and preferably nearer 20GB free space.
Look at the bottom of any Finder window and see what it says is available.

My pic 3 has suddenly started draining the battery in only a few hours even when I am not using it. Might this mean something is running all the time? I recently downloaded Dropbox. How do I check? What do I do about it? Or is battery faulty? Tim

My ipad 3 has suddenly started draining battery in only a few hours. Even if not in use. Might this be because a programme is running in he background? I recently downloaded Dropbox. Might my photos still be downloading after a few days? How do I check? What do I do about it? Or might my battery be faulty? Thanks, Tim.

Using the battery level meter in this manner is comparable to using your car's fuel gauge to calculate miles per gallon. The only thing that matters is the total amount of operating time from full charge to auto-shutdown.
Use the wall-mount charger that came with the iPad and charge overnight. Admittedly the labeling is hard to read but, if you use a magnifier and squint your eyes, you'll see "Output 5.1V, 2.1A." The symbol between volts and amps is the symbol for DC. Do NOT use an iPhone charger. Do NOT use an iPod charger. Then, operate it normally until auto shut-down (ignore any low level alerts that may appear). An irony is that doing that test to determine the total operating time is also the exact procedure necessary to calibrate the battery level meter.
I'm not claiming that you do not have a problem. I am stating, however, that we don't yet know whether or not a battery problem exists.
According to Apple:
Use Your iPad Regularly
For proper reporting of the battery’s state of charge, be sure to go through at least one charge cycle per month (charging the battery to 100% and then completely running it down).
Elsewhere, Apple elaborates and explains that two half-discharges (or four quarter-discharges, etc.) equals one full discharge.

IPad has suddenly started showing all images as "negatives"?? How do I get it back to normal??

iPad has suddenly started showing all images as "negatives"?? How do I get it back to normal??

Settings > General > Accessibility > Invert Colors turn Off.

Call Recorder ++ has suddenly started crashing & wont open

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