Call Server not coming up

ICM 7.5
CVP 7.0
The call server is not coming up.
here is the log from voice browser.
13:15:08 Initializing Event Management System (EMS) Library.
13:15:08 Trace: EMS Server pipe Customer\Voice Browser\VBEMSPipe enabled for Customer\Voice Browser\VB
13:15:08 Trace: Release 7.0.1, Build 1190
13:15:08 Trace: INFO: Registry base = CVP\Customer\Voice Browser
13:15:08 Trace: INFO: Process Name = VB
13:15:08 Trace: INFO: ICRRoot = C:\Cisco\CVP\bin
13:15:08 Initializing Node Manager Library.
13:15:08 Trace: INFO: Voice Browser Reading Registry...
13:15:08 Trace: Monitor Server pipe Customer\Voice Browser\VBCmdPipe enabled for Customer\Voice Browser\VB
13:15:08 Trace: Monitor Server pipe Customer\Voice Browser\VBReadOnlyCmdPipe enabled for Customer\Voice Browser\VBReadOnly
13:15:08 Trace: INFO: Voice Browser initializing globals...
13:15:08 Trace: INFO: VBRegistry::SetRegNotify Setting Registry trace
13:15:08 Trace: INFO: Voice Browser starting threads...
13:15:10 Trace: INFO: Resolving IP address for ICMGRPCVP1
13:15:12 Trace: INFO: IP address for ICMGRPCVP1 is 10.20.20.60
13:15:12 Trace: INFO: Gatekeeper configured is 10.20.61.92;SIDEA;1719. Registration attempts will start with first GK in this list until a successful registration occurs
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: maxCalls(defined in radvision config as Q931.maxCalls) = 1400
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: maxIVRPorts = 130
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: maxTotalCalls = 555
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: takebackPercentage = 0
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: startingRtpPort = 16384
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: radConfigPath = C:\Cisco\CVP\VoiceBrowser\Config.val
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: pktInterval = 20
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: adminMode = 1
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: RaiMaxThreshold = 90
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: RaiMinThreshold = 80
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: Codec = g711Ulaw64k
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: CpuMaxThreshold = 99
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: CpuMinThreshold = 94
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: CpuHealthCheck = 0
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: CpuSustainedTime = 15
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: CpuOverloadReject = 0
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: PerfmonIntervalTimer = 5000
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: MemMaxThreshold = 80
13:15:12 Trace: INFO: H323CallMgr::getRegistrySettings: MemMinThreshold = 60
13:15:12 Trace: INFO: Voice Browser Main Thread Active...
13:15:12 Trace: INFO: H.225 Call signalling address of Voice Browser is 10.20.20.60:1720
13:15:12 Trace: INFO: Voice Browser Trace Mask is 0x101083
13:15:12 Trace: INFO: Initial registration with gatekeeper
13:15:12 Voice Browser communication to the Gatekeeper successful, alarm cleared.
13:15:12 Trace: SYSLOG: Server: STATUS=2, Port: =H323,NAME=H.323Ser?+wSTATUS=2
13:15:12 Trace: INFO: H323CallMgr::sendRAI: Successfully sent RAI for resource unavailability
13:15:12 Trace: INFO: LongPoll Failed -- Got OUT_OF_SERVICE from Call Server
13:15:13 Trace: INFO: Starting HEALTH long poller to Call server localhost:8000/cvp/VBServlet
13:15:13 Voice Browser to Call Server localhost:8000 connection unsuccessful.
13:15:13 Voice Browser cannot access any Call Servers and is no longer accepting calls.
13:15:13 Voice Browser ICMGRPCVP1 is out of service.
13:15:13 Trace: INFO: H323CallMgr::sendRAI: Successfully sent RAI for resource unavailability

Dear Geoff;
I am facing the same thing, but in the OAMP is shown to be down and not able to get any statistics on this CVP Call Server.
Actually the PG01, PG02 and PG03 are enabled in the router registry (while PG01 for CUCM PG, PG02 for CVP Call Server PG and PG03 for the Media Routing PG).
It was working before and I was receiving calls on it, but suddenly this happened.
Actually, an upgrade happened from version 7 to version 8 and we imported new licenses for the VXML Server but did not import new licenses for the CVP Call Server. Could be a license issue because we have to import the new license to change from version 7 to version 8?
Thanks in advance for the help.
Regards
Bilal

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[oracle@soaappdevuat01:/app/oracle/admin/clusters/SOATST/SOA_Cluster/deploymentplans]
ls -lrt
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-rw-r----- 1 oracle dba 71539 Oct 23 03:43 FtpAdapterPlan.xml
-rw-r----- 1 oracle dba 0 Oct 29 02:47 FileAdapterPlan.xml
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-> files [00] : C:\usr\sap\MI1\DVEBMGS02\j2ee\cluster\instance.properties
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-> ms host    : APRINS06
-> ms port    : 3903
-> os libs    : C:\usr\sap\MI1\DVEBMGS02\j2ee\os_libs
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-> [02] bootstrap_ID22549650 : C:\usr\sap\MI1\DVEBMGS02\j2ee\cluster\instance.properties
Worker nodes
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-> [01] ID22549650           : C:\usr\sap\MI1\DVEBMGS02\j2ee\cluster\instance.properties
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-> debug mode         : no
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-> stack   : 262144 Bytes
-> arg[ 0]: exit
-> arg[ 1]: abort
-> arg[ 2]: vfprintf
-> arg[ 3]: -Djava.security.policy=./java.policy
-> arg[ 4]: -Djava.security.egd=file:/dev/urandom
-> arg[ 5]: -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy
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-> arg[ 10]: -XX:PermSize=192M
-> arg[ 11]: -XX:NewSize=160M
-> arg[ 12]: -XX:MaxNewSize=160M
-> arg[ 13]: -XX:+DisableExplicitGC
-> arg[ 14]: -verbose:gc
-> arg[ 15]: -Xloggc:GC.log
-> arg[ 16]: -XX:+PrintGCDetails
-> arg[ 17]: -XX:+PrintGCTimeStamps
-> arg[ 18]: -Djava.awt.headless=true
-> arg[ 19]: -Dsun.io.useCanonCaches=false
-> arg[ 20]: -XX:SoftRefLRUPolicyMSPerMB=1
-> arg[ 21]: -XX:SurvivorRatio=2
-> arg[ 22]: -XX:TargetSurvivorRatio=90
-> arg[ 23]: -XX:+UseParNewGC
-> arg[ 24]: -XX:+HandlePromotionFailure
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-> arg[ 31]: -Xmx1024M
-> arg[ 32]: -Xms1024M
-> arg[ 33]: -DLoadBalanceRestricted=no
-> arg[ 34]: -Djstartup.mode=JCONTROL
-> arg[ 35]: -Djstartup.ownProcessId=7040
-> arg[ 36]: -Djstartup.ownHardwareId=E1844950085
-> arg[ 37]: -Djstartup.whoami=server
-> arg[ 38]: -Djstartup.debuggable=no
-> arg[ 39]: -DSAPINFO=MI1_02_server
-> arg[ 40]: -DSAPSTART=1
-> arg[ 41]: -DCONNECT_PORT=2272
-> arg[ 42]: -DSAPSYSTEM=02
-> arg[ 43]: -DSAPSYSTEMNAME=MI1
-> arg[ 44]: -DSAPMYNAME=APRINS06_MI1_02
-> arg[ 45]: -DSAPPROFILE=C:\usr\sap\MI1\SYS\profile\MI1_DVEBMGS02_APRINS06
-> arg[ 46]: -DFRFC_FALLBACK=ON
-> arg[ 47]: -DFRFC_FALLBACK_HOST=localhost
-> arg[ 48]: -DSAPSTARTUP=1
-> arg[ 49]: -DSAPSYSTEM=02
-> arg[ 50]: -DSAPSYSTEMNAME=MI1
-> arg[ 51]: -DSAPMYNAME=APRINS06_MI1_02
-> arg[ 52]: -DSAPDBHOST=APRINS06
-> arg[ 53]: -Dj2ee.dbhost=APRINS06
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the problem seems to be very simple:
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Jens

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INFO   | jvm 1    | 2012/12/20 03:07:37 | <Dec 20, 2012 3:07:37 AM PST> <Notice> <Security> <BEA-090082> <Security initializing using security realm asiadmin.>
INFO   | jvm 1    | 2012/12/20 03:07:38 | <Dec 20, 2012 3:07:37 AM PST> <Error> <Security> <BEA-090060> <The AccessDecision class "com.bea.security.providers.authorization.asi.AuthorizationProviderStub" returned an error: com.bea.security.providers.authorization.asi.InvocationException: ArmeNOTREADY Exception: Engine did not recieve initial policy.>
INFO   | jvm 1    | 2012/12/20 03:07:38 | <Dec 20, 2012 3:07:37 AM PST> <Critical> <Security> <BEA-090404> <User admin is not permitted to boot the server; The server policy may have changed in such a way that the user is no longer able to boot the server.Reboot the server with the administrative user account or contact the system administrator to update the server policy definitions.>
INFO   | jvm 1    | 2012/12/20 03:07:38 | <Dec 20, 2012 3:07:37 AM PST> <Critical> <WebLogicServer> <BEA-000386> <Server subsystem failed. Reason: weblogic.security.SecurityInitializationException: User admin is not permitted to boot the server; The server policy may have changed in such a way that the user is no longer able to boot the server.Reboot the server with the administrative user account or contact the system administrator to update the server policy definitions.
INFO   | jvm 1    | 2012/12/20 03:07:38 | weblogic.security.SecurityInitializationException: User admin is not permitted to boot the server; The server policy may have changed in such a way that the user is no longer able to boot the server.Reboot the server with the administrative user account or contact the system administrator to update the server policy definitions.
INFO   | jvm 1    | 2012/12/20 03:07:38 |       at weblogic.security.service.CommonSecurityServiceManagerDelegateImpl.doBootAuthorization(Unknown Source)
INFO   | jvm 1    | 2012/12/20 03:07:38 |       at weblogic.security.service.CommonSecurityServiceManagerDelegateImpl.initialize(Unknown Source)
INFO   | jvm 1    | 2012/12/20 03:07:38 |       at weblogic.security.service.SecurityServiceManager.initialize(Unknown Source)
INFO   | jvm 1    | 2012/12/20 03:07:38 |       at weblogic.security.SecurityService.start(SecurityService.java:141)
INFO   | jvm 1    | 2012/12/20 03:07:38 |       at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
INFO   | jvm 1    | 2012/12/20 03:07:38 |       Truncated. see log file for complete stacktrace
INFO   | jvm 1    | 2012/12/20 03:07:38 | >
INFO   | jvm 1    | 2012/12/20 03:07:38 | <Dec 20, 2012 3:07:37 AM PST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to FAILED>
INFO   | jvm 1    | 2012/12/20 03:07:38 | <Dec 20, 2012 3:07:37 AM PST> <Error> <WebLogicServer> <BEA-000383> <A critical service failed. The server will shut itself down>
INFO   | jvm 1    | 2012/12/20 03:07:38 | <Dec 20, 2012 3:07:37 AM PST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to FORCE_SHUTTING_DOWN>
STATUS | wrapper | 2012/12/20 03:07:40 | <-- Wrapper Stopped
Following are the trials made without any success:
1. changed credentials in /opt/oracle/bea/wls10_3/ales32-admin/asiDomain/servers/asiAdminServer/security/boot.properties
2. Removed /opt/oracle/bea/wls10_3/ales32-admin/work/runtime/state.chk file and restarted
3. Renamed the ldap folder under /opt/oracle/bea/wls10_3/ales32-admin/asiDomain/servers/asiAdminServer/data/ldap
4. Changed password in boot.properties and ran asipassword.sh
          $ ./asipassword.sh admin /opt/oracle/bea/wls10_3/ales32-shared/keys/password.xml /opt/oracle/bea/wls10_3/ales32-shared/keys/password.key
          Enter password for alias: admin>
          Confirm password for alias: admin>
          Password saved.
          $
Edited by: 898990 on 20-Dec-2012 04:35

We are seeing the below messages in secure_audit.log:
2012-12-20 04:30:22,369 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR Event Type = Authorization Audit Event V2 - Event Type =
Authorization Audit Event V2 -- <<Event Type = Authorization Audit Event V2 ><Subject: 2
Principal = class com.bea.security.principal.ALESDirectory("RootOrg!AdminDir")
Principal = class weblogic.security.principal.WLSUserImpl("admin")
<ONCE><<svr>><type=<svr>, application=, server=asiAdminServer, action=boot>>com.bea.security.providers.authorization.asi.InvocationException: ArmeNOTREADY Exception: Engine did not recieve initial policy
at com.bea.security.providers.authorization.asi.AuthorizationProviderImpl.isAccessAllowed(AuthorizationProviderImpl.java:319)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

Crystal Enterprise 10 CMS Server not coming up

Hello,
I am getting errors while trying to start Crystal Enterprise 10 on UNIX. The CMS server does not come up. I turned on the trace for the startup script and below is the error log. Can someone help me diagnose the issue please. If this is due to corrupt registry or corrupt objects, can I just restore from backup of the registry directory and restart?
Thanks.
-James
Output from crystalmsd_20081019_123014_24611.log
Timestamp       ProcessID       ThreadID        Message
[Sun Oct 19 12:30:15 2008]      24611   1       (wireobinit.cpp:134): trace message: CWireObject::InitializeStaticPropertyMap() - reference count: 0
[Sun Oct 19 12:30:15 2008]      24611   1       (wireobinit.cpp:149): trace message: Creating the shared CWireObject::PropertyNameMap
[Sun Oct 19 12:30:15 2008]      24611   1       (wireobinit.cpp:172): trace message: Setting static property map
[Sun Oct 19 12:30:16 2008]      24611   1       Log: level=3 cat=1 msg=35100 p=Crystal Management Server started
[Sun Oct 19 12:30:16 2008]      24611   1       trace message: SIServerController::run: Before initialize
[Sun Oct 19 12:30:16 2008]      24611   1       (sidaemon.cpp:414): trace message: SUNIXDaemon::init: starting
[Sun Oct 19 12:30:16 2008]      24611   1       trace message: SUNIXDaemon::init: redirecting stdio to /dev/null
[Sun Oct 19 12:30:16 2008]      24611   1       (sidaemon.cpp:209): trace message: installing fg terminiation handler
[Sun Oct 19 12:30:16 2008]      24611   1       (sidaemon.cpp:220): trace message: installing abnormal sys handler
[Sun Oct 19 12:30:16 2008]      24611   1       (sidaemon.cpp:504): trace message: SUNIXDaemon::init: finished
[Sun Oct 19 12:30:21 2008]      24611   1       trace message: GetClockSequenceUpdater: Getting clock sequence updater
[Sun Oct 19 12:30:21 2008]      24611   1       Log: level=0 cat=1 msg=33015 p=DatabaseDriver
[Sun Oct 19 12:30:21 2008]      24611   1       Log: level=0 cat=14 msg=35101 p=The root server reported an error Initialization Failure.
[Sun Oct 19 12:30:21 2008]      24611   1       trace message: SIServerController:run: Fail to initialize or uninitialize. Reason is The root server reported an
error Initialization Failure.:
[Sun Oct 19 12:30:21 2008]      24611   1       trace message: Uninitializing TheAPSServer object.... shutdown in progress....
[Sun Oct 19 12:30:22 2008]      24611   1       Log: level=0 cat=1 msg=35730 p=Internal error: An unknown exception has occurred. Programmer error subsystem not
available before use
[Sun Oct 19 12:30:22 2008]      24611   1       assert failure: (siserver.cpp:882). (0 : The root server reported an error Initialization Failure. (Reason: Inter
nal error: An unknown exception has occurred.).:Internal error: An unknown exception has occurred. Programmer error subsystem not available before use
[Sun Oct 19 12:30:22 2008]      24611   1       Log: level=3 cat=1 msg=35100 p=Crystal Management Server stopped
[Sun Oct 19 12:30:22 2008]      24611   1       (wireobinit.cpp:284): trace message: CWireObject::TerminateStaticPropertyMap() - reference count: 1
[Sun Oct 19 12:30:22 2008]      24611   1       (wireobinit.cpp:291): trace message: Releasing static property map
[Sun Oct 19 12:30:22 2008]      24611   1       (wireobinit.cpp:49): trace message: Deleting the shared CWireObject::PropertyNameMap
~

Hi,
Try these,
1. Check whether the JDK version is an appropriate one and complete installation is done. Necessary entries of JAVA_HOME path is done in the Environment Variable.
2. Increase the heap size through Configtool of the J2EE Engine. After setting, restart the server.
3. Have the virtual memory increased.
Consider awarding points to helpful answer.
Regards
Srinivasan T

WebLogic 5.1 server not coming up....

Hi all,
I am pretty new to weblogic and am running Weblogic 5.1 SP6. After
installation when I run startWeblogic.sh I get the following error.
Could anyone help me?
Exception in thread "main" java.security.AccessControlException: access
denied (java.lang.RuntimePermission createSecurityManager )
at java.lang.Throwable.fillInStackTrace(Native Method)
at java.lang.Throwable.<init>(Throwable.java:94)
at java.lang.Exception.<init>(Exception.java:42)
at java.lang.RuntimeException.<init>(RuntimeException.java:47)
at java.lang.SecurityException.<init>(SecurityException.java:39)
at
java.security.AccessControlException.<init>(AccessControlException.java:57)
at java.security.AccessControlContext.checkPermission(Compiled
Code)
at java.security.AccessController.checkPermission(Compiled Code)
at java.lang.SecurityManager.checkPermission(Compiled Code)
at java.lang.SecurityManager.<init>(SecurityManager.java:307)
at
weblogic.boot.ServerSecurityManager.<init>(ServerSecurityManager.java:11)
at weblogic.Server.main(Server.java:59)
at weblogic.Server.main(Server.java:55)
Thanks,
Sunil

The Java Security Manager is not allowing access to the weblogic process
(probably because weblogic was not installed under the root i.e.,
"/weblogic"). You will need to modify the "weblogic.policy" file under the
weblogic directory to grant permission to your weblogic install directory
(by default it grants access to "/weblogic" only - you will need to modify
this to your installation directory).
Here's the link for more info:
http://www.weblogic.com/docs51/install/startserver.html#1042251
Giri
"Sunil Rao" <[email protected]> wrote in message
news:[email protected]..
Hi all,
I am pretty new to weblogic and am running Weblogic 5.1 SP6. After
installation when I run startWeblogic.sh I get the following error.
Could anyone help me?
Exception in thread "main" java.security.AccessControlException: access
denied (java.lang.RuntimePermission createSecurityManager )
at java.lang.Throwable.fillInStackTrace(Native Method)
at java.lang.Throwable.<init>(Throwable.java:94)
at java.lang.Exception.<init>(Exception.java:42)
at java.lang.RuntimeException.<init>(RuntimeException.java:47)
at java.lang.SecurityException.<init>(SecurityException.java:39)
at
java.security.AccessControlException.<init>(AccessControlException.java:57)
>
at java.security.AccessControlContext.checkPermission(Compiled
Code)
at java.security.AccessController.checkPermission(Compiled Code)
at java.lang.SecurityManager.checkPermission(Compiled Code)
at java.lang.SecurityManager.<init>(SecurityManager.java:307)
at
weblogic.boot.ServerSecurityManager.<init>(ServerSecurityManager.java:11)
at weblogic.Server.main(Server.java:59)
at weblogic.Server.main(Server.java:55)
Thanks,
Sunil

Server not coming up

hi,
i am unable to get my server up and running. this is the error in the log:
[Jun 11, 2008 9:53:50 AM ] Component: [internal/unkown] of type [unkown]
Message: [Exception occurred:]
com.sap.engine.bootstrap.SynchronizationException: Configuration entry [bin] can not be found in [cluster_config/system/instances/current_instance].
     at com.sap.engine.bootstrap.SynchronizationInfoImpl.<init>(SynchronizationInfoImpl.java:110)
     at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:248)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:161)
==[ Caused by: ]==----
com.sap.engine.frame.core.configuration.NameNotFoundException: A configuration with the path "cluster_config/system/instances/current_instance/bin" and cid "unknown" does not exist.
     at com.sap.engine.core.configuration.impl.ConfigurationDataCacheAllImpl.getSubConfiguration(ConfigurationDataCacheAllImpl.java:99)
     at com.sap.engine.core.configuration.impl.ReadAccessConfiguration.getSubConfiguration(ReadAccessConfiguration.java:905)
     at com.sap.engine.core.configuration.impl.ReadAccessDerivedConfiguration.getSubConfiguration(ReadAccessDerivedConfiguration.java:146)
     at com.sap.engine.core.configuration.impl.ReadAccessConfiguration.getSubConfiguration(ReadAccessConfiguration.java:874)
     at com.sap.engine.bootstrap.Synchronizer.getConfiguration(Synchronizer.java:477)
     at com.sap.engine.bootstrap.SynchronizationInfoImpl.<init>(SynchronizationInfoImpl.java:108)
     at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:248)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:161)
thanks and regards,
madhu.

Hi
Please try this note
SAP Note 997510 Troubleshooting J2EE Engine 6.40/7.0 Bootstrap Issues
Also if you can apply the J2EE patch and then check.

Full screen caller image not coming in nokia 5800

Hi,
Previously i was getting full screen caller image in my nokia 5800 but from last week i am getting thumbnail size small image during the call. Please let me know how to fix this.

This happens if you change the location/remove of the picture on the phone used as the caller image, since the phone just links the contact files to the picture files. Moving the picture breaks this association. You could also use Ovi Suite to embed the picture into the contact file so as to have no problems like this in the future.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Oracle 12 post-installation fails-http server not coming up

Apps dba;
We did a fresh installation of the Oracle E-biz 12 on our Linux (2.6.967.0.4.ELsmp).
The scenario is like this:
1) two nodes, db and cm on one node, the web sever and form on the other node
2) The db and cm node installation is successful.
3) After install the web and form node, the post-installation fails. The HTTP and JSP and Login page tests failed.
If I do adapcctl.sh status
I got the following :
Processes in Instance: MDMQ_tus1mdmwebqin01.tus1mdmwebqin01.ges.symantec.com
------------------------------------------------+---------
ias-component | process-type | pid | status
------------------------------------------------+---------
OC4J | oafm | 26971 | Alive
OC4J | forms | 26870 | Alive
OC4J | oacore | 26745 | Alive
HTTP_Server | HTTP_Server | 26707 | Stop
ASG | ASG | N/A | Down
Check the log of opmn and http, it shows the error
/apps/applmgr/inst/apps/MDMQ_tus1mdmwebqin01/ora/10.1.3/Apache/Apache/bin/apachectl hardstop: httpd
(no pid file) not running
Please help wit troubleshooting this.
Thanks,
Lily

Thanks for reply.
If i follow the note,
do the dcmctl, i got the error, the required file is not existing.
tus1mdmwebqin01[appmdmq]:$dcmctl updateconfig -force
ADMN-100001
Error initializing oracle.ias.sysmgmt.utility.RepositoryContext.
Resolution:
Please make sure the file is in the correct location.
Base Exception:
java.io.FileNotFoundException
/apps/applmgr/inst/apps/MDMQ_tus1mdmwebqin01/ora/10.1.2/dcm/config/sysmgmtProperties.dtd (No such file or directory)
java.io.FileNotFoundException: /apps/applmgr/inst/apps/MDMQ_tus1mdmwebqin01/ora/10.1.2/dcm/config/sysmgmtProperties.dtd (No such file or directory)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(FileInputStream.java:106)
at java.io.FileInputStream.<init>(FileInputStream.java:66)
at oracle.ias.sysmgmt.utility.RepositoryContext.<init>(Unknown Source)
at oracle.ias.sysmgmt.utility.RepositoryContext.getInstance(Unknown Source)
at oracle.ias.sysmgmt.task.InstanceManager.sysInit(Unknown Source)
at oracle.ias.sysmgmt.task.InstanceManager.init(Unknown Source)
at oracle.ias.sysmgmt.cmdline.DcmCmdLine.checkInit(Unknown Source)
at oracle.ias.sysmgmt.cmdline.DcmCmdLine.execute(Unknown Source)
at oracle.ias.sysmgmt.cmdline.DcmCmdLine.main(Unknown Source)

Call Server not coming up

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