Call waiting and forwarding suddenly disabled !

Dears
I have noticed that call waiting and forward calls some times disabled automatically, so everytime I have again to go to call setting and do reactivation for call waiting and forward calls for both SIMS 
Kindly need your support why this issue keep repeating!!! 

Hi ziyadalsayed,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
The Call settings such as forwarding are maintained by your network carrier, you may be able to change this section however your network carrier can change it back to defaults.
I suggest that you contact them first to clarify if they have issues using this function on your account at the moment.
I apologize for the inconvenience this may cause,
 - Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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