Call waiting not working in Nokia 3120 classic

In my Nokia 3120 classic mobile, the call waiting option is not working. If a new call comes while you're on a call, it shows the new call. But if I try to answer it, it shows some error.
Pls help.
Solved!
Go to Solution.

Call waiting is actually a network service. Your phone only facilitates this service by transmitting a command to the network when you change certain settings. 
You should start debugging this problem by contacting your network to make sure there isn't a problem with the service.  

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