Call – you need to get Skype Credit

Hi I'm new to SKYPE and need help with the following.
When I try to make a call to a mobile or landline numbers I receive the following message. I have a Premium account. Is there a setting that I may not have actioned? Also how can you get direct access the SKYPE administration officers to resolve this sort of issue.
Cheers,
1Red-Fox

1Red-Fox wrote:
Hi I'm new to SKYPE and need help with the following.
When I try to make a call to a mobile or landline numbers I receive the following message.
Hello and welcome to the Skype Community.
Your account shows that you are calling a cellphone in Australia. Please note that only calls to landlines in Australia are included in the Unlimited World Subscription.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Call – you need to get Skype Credit to call this n...

(1) I have Skype Credit so the message is an error.
I used Version 7.0 (653) - and OS is Maverick with latest patches and amendments.
But the problem is that I can just pick up my Android phone and call the same contact. The bug is on Mac, and I only use Mac, iPhone and Android. When will the problem be fixed?
I request others with a similar issue to reply - remember Skype and OS version, and bluntly would prefer to place this on the main page, since this is most likely an issue with specific releases of Skype - on all platforms.

It happened to one number, but I have noticed problems when calling people that has placed Skype on call forward. Phrased another way: I cannot just call anyone to reproduce the error.
Calling the number directly works fine.
I do not recommend you use the latest versions of Skype. This reflects an immature attitude to testing typical for US companies. You never learn that if you restrict the release to a few selected individuals, you get a manageable feedback, which allows you to correct more errors. Then select more and gradually roll out to everyone - at least in three stages. The result is that after a very short time you loose control over the code, and are inundated with user complaints.

I need to get unwanted credit off my account

Ok

Askim wrote:
I need to get unwanted credit off my account
If you are trying to change the country of your iTunes Store account and cannot until you clear the remaining balance, go here:
http://www.apple.com/support/itunes/contact/
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Getting Skype credit to an overseas employee

I live in the USA and have an employee, a 'virtual assistant' who lives in India. I want him to be able to make Skype phone calls to the USA from his home in India. How do I do that? Do I use Skype credit? If so, how do I make the credit available to him?

You might look at == Skype Manager == fot that purpose.
On ne regarde pas l'avenir dans un rétroviseur !
IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.10.3
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I need to buy skype credit ,,how?

How can i buy skype credit or subscribe, am new to to skype

Dupe.Daramola wrote:
How can i buy skype credit or subscribe, am new to to skype
Hello and welcome to the Skype Community. Here are the links you require:
Skype subscription Buy Skype credit
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

If you need to get contacts off your phone... here is a way to do it

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I had a user who lost their address book on their mac. Luckily their contacts were on his phone, but when he went to sync, it erase them.
However, that being said... we still needed to get the info off and couldn't figure out how to move them over. Itunes wasn't helping...
Ecamm makes a product that does it. Best 20.00 bucks I have spent.
http://www.ecamm.com/mac/phoneview/
Found his data, and allowed me to save it off and he is one happy camper.
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IT SAYS THAT MY CREDIT CARD IS EXPIRED, BUT I DONT HAVE ANOTHER ONE DO I EVEN NEED ONE IF I'M NOT GOING TO BUY ANY APPS??

Welcome to Apple Support Communities
If you are not going to buy anything, you don't need the credit card. You should be able to download free applications

Bt you need to get your customer service and billi...

HI all just to let you know I have been with bt ( all 3 packages vision, broadband option 3 and telephone + the £5 each month free calls )
Until they tried to put all of the bills together all was fine I got all bills and went online to pay instant with card and or part direct debit for 2 of the 3 accounts. ) all no problems.
UNTIL!!!!!!
the change over back in July 2010.
After a 1.5 hours repetitive conversation with customer service ( and yes they where english speaking ) we are astill no where.
they now say that my bt broadband has a different account and has been sent to my landlord ( as he had to call them 3 yrs ago to get a line put in to my rent place)
any way the only problem is my broadband bill. I have not received any bill paper or email from July 2010 at ALL!!
I still get the bills for vision and telephone all in my name and gets paid direct debit I have no problems with those 2 its the broadband bill
Only to find last night my landlord came round irate that bt had cut him off because my broadband bill was not paid and he said its not his its mine ( this was lets say a slight confrontation with me and landlord) BT muck up again !!!!
Next I call today to speak to Customer service only for them to keep repeating that there is nothing they can do its in the landlords name.
I say I'm not bothered I just want to know why I was getting all bills and paying for them ON TIME until July 2010.
They then say they need to change the account holder to my name and I say but your sending me online email bill and paper billing for my vision and telephone why have you stopped the broad band.
Any way sorry for long story but I am seriously thinking of enough is enough now what with the first 18 months broad band connection problems ( exchange end had to re port 3 times their end) and 4 engineers. to get it sorted to now when BT change all account into one for this to happen.
LISTEN BT ITs now become a personal confrontational matter ( my landlord coming round)
ITS your problem your end GET it sorted.
If my only advice to anyone with BT
1GET account in your name same address if possible.
2. make sure BT know your mobile, and email addresses. double check each year when you renew contracts
3. WRITE EVERYTHING DOWN , name, time date who spoke to.
HERE COMES BIG COMPLAINTS LOOK OUT BT
also sent email to adam lee yesterday about this whole thing. Adam lee was who my landlord spoke to about the whole thing and so I think he deducted the wrong billing of my broadband to his account.
his email is ******* for any one else.
UPDATE:
when I check my online statements it shows all 3 accounts yet BT customer service say my broadband account has been disconnected?? DUHHHH im using it now !!
and funny thing is how can you pay a bill if the broadband says your bill is uptodate your next bill is due 16th October 2010 ( YES 2010 ..LOL)

Hi Hamish72
Thanks for comments
I totally agree as I run my own facebook custom fanpage design and webhosting so I know how customers what to be treated Key 1 I learnt is always listen and repeat back their question. and 2 solve the problem. 3 revert back to no: 1
UPDATE: just spoke to another customer service person called KAREN. Now this is not a name and shame in fact I have include her name as she sorted this all out in 30 mins totally understood and has 75% solved problem while on the phone. The other 25% is down to waiting to activation of a move over of the error of bt putting my broadband account under my landlords account ( different address ). Why the other CS couldn't do this I don't know.
any way will let you all know how it goes.

Need help getting Skype set up.

Can someone please from Skype - contact me, I am having the worst experience with setting this up . I am working from home and need to be able to make calls all over the country and will need several phone numbers. Customer service is non existant and the support on this site is horredous.
Nothing is working - voice mail is set up but when I call from different #'s skype hangs up the call. No where is their support or a toll free # to sw a live person. Emails back do not address any issues.
Is anyone having issues with this site?
Is their a live person that represents Skype or is all computers?
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content.

You may contact Skype support as described here:
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service?q=support
This is a community forum, not a support forum for skype support.

HT201359 Do you need to use a credit card to start iTunes and AppStore or can you just use a gift card?

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Hello, Rojelio16.
Thank you for visiting Apple Support Communities.
To create an Apple ID without a credit or debit card, there is a specific series of steps that have to be processed in order to allow the payment to be set as none on creation of the account.
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/HT2534
If the specific steps have not been processed, a credit or debit card will be required to complete the setup the account.
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You have no Skype credit message despite having credit

This Topic has been Moved for correct placement

I have the same problem. I am trying to call a phone number in Europe from the US and have almost $20.00 USD in Skype Credit. Every time I get the message "you need to get Skype Credit to call this number".

Skype credit - NOT

I added $10 US to my credit 2 days ago. I received an email notification "we're happy to confirm your payment and we've updated your balance". I have logged into "my account" "Purchase History" which shows the $20US as "delivered". but when I log onto Skype, in the top left corner of the window there is just $0.08 listed as my credit, and when i try to make international phone calls the call is immediately cut off, and I get a message"you need to get skype credit to make this phone call"!!
Please fix this!

aj55 wrote:
but when I log onto Skype, in the top left corner of the window there is just $0.08 listed as my credit,
Hello and welcome to the Skype Community.
I can see at your account that the $10.00 credit purchase transaction has been completed but that the credit has not been applied. Try logging off from your account, waiting for 5 minutes and then logging on again to force the client to refresh. This usually works.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

How do you get Skype to work on ipad2? Have app, but will not open.

How do you get Skype on ipad2? Have app, but it will not open.

Lydia...
Hold the Skype app icon down until it jiggles then tap the x then tap Delete.
Now go to the App Store and re download Skype.
To receive notifcations from Skype tap Settings > Notifications
If you don't have a Skype account, after you tap the app you should be prompted to set one up.
You will need to purchase Skype credit in order to send SMS or make calls.

Call – you need to get Skype Credit

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