Callback Issue No audio alert

Hello all,
I'm facing a strange issue with the call back feature with a CUCM version 6.1.5.12900-7.
When someone try to activate the call back feature, everything is working exept the audio alert.
So when the line which is concerned by the callback becomes available, you can see the visual notification on the screen of the phone but no audio notification and no redlight on the handset. I already have restarted the cisco extended fonctions service but no new.
Could someone help me please ?
Thx
Marc

hoot', do you have Bluetooth on and connected to a BT device? I found that when I do my iPhone 4s only vibrates with Notifications, including Texts, and the audio goes through the BT device (in my case a headset).
If not, I don't know what else it would be.

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Callback Issue No audio alert

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