Caller display problem

been having problems with my caller display it has been reported several times in last 3 weeks
engineers came out and said it was my telephone at fault
now tried 3 different brand new phones in the master socket and all just display "incoming call"
tried a neighbours phone and it did work
of the 3  new phones 2 were bt and one panasonic
dialing  *234# says callers number will be displayed although this only started doing this yesterday usually it says service not available
do you have any suggestions

sorry, but you just have to be persistant and determined
I've has smiliar issues setting up call blockers ( which need caller ID )
Have gone through a number of these and different phones .
After isolating the issues, finally system has stabilised ..
One thing to make sure of is that BT have actually enabled it
you have to called customer services ( don't make a new order )
my BT Bill online still keeps saying:
"extra calling features available" - incude BT Caller diaplay ( free for a year etc )
its so frustrating, because I have this setup , yet the Bill looks like I need to order it 

Similar Messages

  • Another Caller Display Problem

    My caller display stopped working today at 14.00hrs and dispite reporting it several times and getting a text saying its now fixed, its not working.
    I have no filters and a filtered face plate, on infinity broadband and tried 2 new bt phones and they both display the same as the old ones NO Caller ID is Displayed.
    I took  my old phones to a mmate and they both show caller display, so sispect its another one of those weak signal faults ?
    Can a mod here take a look at it for me ringing India is winding me up
    Solved!
    Go to Solution.

    No filters as I put in my first post a filtered face plate.
    The phone is plugged into it direct, but it started working again on its own dispite a call from India saying problem is with my equiptment! which its not.
    BT are a shambles and its ok when everything works and I'm lucky mine never turned into a 6/8 multi call to 151 like others here.
    What caused it to stop working ? thery dont know, how it got fixed they dont know, other than to say after it started working again the faults in my property.

  • 150 and Caller Display Problem

    Probably the easiest one to start with. When I dial "150" all I get is a recored message saying - "Sorry you cannot call that nunber from this line. Please ontact your service provider using the number given in their documentation"
    What's that all about?
    Secondly I added/ordered the "Bt Privacy" service last week but as of now the caller display aspect still isn't working. Do I need to wait longer or is it likely that there's been a problem?
    Thanks in advance.
    Griff
    Solved!
    Go to Solution.

    Are you sure that its still YOUR telephone number, and it has not been crossed with someone else?
    Try calling your number from a mobile, and see if it rings. Or call a mobile and see what number comes up.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Caller Display Problems

    Hello, I recently rejoined BT for home telephone and broadband having been with talk talk and O2. I have had a bit of a mare with the Infinity and phone install but it is done now. I have contacted BT about caller display that was included with my package. They stated it would be active on Monday 27th Feb. It was not. Contacted them again and they said it would be active on 28th. It was not and again, I contacted them yesterday and despite assurances caller display is still not active.
    I have done the *#234# test which says caller ID will be displayed. I have some rather expensive Gigaset SL78H digital handsets. Caller display worked with O2 and Talk Talk but it will not work with BT. Is this handset compatible with the caller display servie provided by BT? It worked with my previous phone line providers.
    The phone is plugged into the master socket via a network. I have removed the ADSL filters as I was advised to do but to no avail. I am at my wits end now.
    Thank You for any help.
    Neil

         I have just joined this forum out of sheer frustration at our Caller Display still not working after almost three weeks, numerous phone calls, online chats etc., from advisors insisting it would be up and running again in 12/24 hours or whatever.  Yesterday, someone even said I should go and buy a new phone! to try out the equipment again before they send out an engineer.  Bought a new phone, keyed in some numbers, got them to phone the land line and it still came up Unavailable. I even took a phone call from BT on the new phone so it proves that the new one works.  All the phone calls I have had with BT advisors have been from people overseas I think, and I don't think they can grasp the fact that the Caller Privacy ID is still on i.e. our landline number does not come up on other people's phones and all our directory entries are listed in our phone and we can use them to dial out.  Dialling out and receiving phone calls is still ok. They are now saying an engineer will have to come out but I know for a fact it is nothing to do with our phone itself.  I don't want a bill of £130.00 if he finds nothing wrong with it.  I am  at the end of my tether.
    All this would have been avoided I think if we still had BT shops in the local high street.
    Any ideas anyone?

  • BT Verve 450 Caller display problem :(

    Hello, Before i moved to my new house i had the caller display all set and it worked fine, but after i moved house it dissapeared. i'ved called that *#234# number and it says caller will be displayed but it doesnt though. Does this mean i have to subscribe for it agian, if i do how do i subscibe and what number do i call?

    Hi Khushi,
    Thanks for posting. Did you change number when you moved? If so you would need to re-order the BT Privacy service as Keith_Beddoe has mentioned.
    Cheers
    David
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • Nokia C3 Call Display Problems!

    I can't seem to figure out why when my contacts call me their name as I have them saved on my phone isn't displayed, it seem some contacts names will display when they call but some won't... it will only come up with the name on the callers mobile account...
    Its so annoying..        does anyone know why this is??

    Hi
    t_rish ,
    Here are some more solutions:
    The calling phone number may not match with a contact name and the name is not shown in the following situations when an incoming call or SMS arrives:
    The contact is defined twice in the Contacts application (e.g. if both Phone memory and SIM memory contacts have been selected to be displayed in Contacts settings and the same contact is found in both of them).
    The same phone number is defined for two or more contacts.
    The phone number in Contacts application is in different format than the number received in the incoming call. The phone number may have been stored in local format while the incoming call number is in international format (including country prefix), or vice versa. The number may not be properly matched with a contact name in this situation, depending on the device variant and the length of the calling number. In order to verify the correct format of the contact phone number (local or international), check the number which is shown when the call is received and edit the contact details accordingly.
    If the problem persists, make sure your Nokia device is running the latest software. For downloads and assistance, go to your local Nokia website.
    I hope this clears it.
    Br
    Mahayv

  • Caller display only works on some calls

    I have a paragon 650 on a bt anytime call plan.
    I have only one socket and only the telephone.
    When the phone rings the number will only show on some occasions. If I do a 1471 the callers number is listed.
    Some times the same callers number will list and on other occasions it does not.
    I have put a paragon 500 on the line with the same results(this phone works perfectly OK on another bt anytime call plan line)
    any ideas
    thanks

    If you report it to BT, they will investigate for you. It is most likely a faulty line card in the exchange.
    Provided that you report it as a caller display problem, they will arrange for an engineer who has a caller display unit, to check the line in the exchange.
    It could simply be that the line gain setting is too low, as the caller display does use a burst of signalling tones, just before the first ring is sent. If you are a long distance from the exchange, then this signal may be too weak.
    If this burst is not received properly by your phone, then so number will be displayed.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Caller Display Charging Problem

    This is now the 3rd month in a row I have been charged for Caller Display, I have contacted the Indian online live chat twice previously but the problem still persists, can someone here get to the bottom of this and refund me the sums I have been overcharged and sort it out so that I don't get charged next month?

    Hi beseeinyou,
    I'll be able to pick this up from here and get you sorted.  Sorry that you're still being charged despite contacting us twice to stop that happening.
    Click on my username and under the "about me" section of my profile you'll see the link to send over your details.
    Cheers,
    Robbie
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Update on Caller Display - Contract problems

    Hello everyone
    A little while ago I posted my problem regarding Caller Display and the fact that I had to agree and 18 month contract when we went over to Infinity last December and how I wanted to know why when this 'free' service was part of my package. I tried contacting the website a forum member advised and got told to ring another number which I did.
    Then I was told they understood the problem but couldn't help and gave me another number to go direct to the people who could! The girl was very pleasant and understood why I was protesting but after speaking to her supervisor said she was very sorry but could do nothing about it. When I asked why not when my package was for 18 months I was astounded when she said because the phone contract was not the same as the broadband contract!!! I then asked if that meant that if this was the case then could I cancel the contract in December instead of 25th May 2015 and was told that was not possible.
    I was never told that my 'package' had 2 different contracts and I still do not understand why I am being told that from December I have to pay for Caller Display or cancel it. Has anyone else ever heard of it? I wanted a 12 month contract as usual but due to changing to Infinity was told it had to be 18 months and now I feel I have been conned by BT. It isn't so much the money as the devious way it has been done.
    kind regards...........Meggy

    I think it is probably correct to think of having more than one contract with BT because they can have different contract minimum periods and be cancelled independently (well to a certain extent). They also have separate terms and conditions.
    Anyway, I suspect what happened is you re-contracted your Broadband in Dec 2013 on a new Infinity contract with an 18 month minimum period. Strictly speaking you probably didn't need to also re-contract the phone and start a new 12 month phone minimum period, but you did so because they were offering free Caller Display for 12 months if you did that. It made sense because due to the broadband contract you had no intention of cancelling the phone line during that period anyway.
    I would think that you will have a third option of re-contracting the phone again in Dec, again starting a new 12 months minimum period to continue to qualify for free Caller Display?
    See  http://bt.custhelp.com/app/answers/detail/a_id/8502/~/all-about-caller-display
    But of course that minimum period would still be 6 months out of sync with your current broadband minimum period. Possibly better to cancel it for 6 months and then get things back in sync from Jun 2015?
    I went to great efforts to sync my recent new Phone (line rental saver), Infinity Broadband, BT TV, and free BT Sport recently. They are all for a minimum of 12 months, line up with the BT Sport 'season' (Aug-Jul) and even line up with my exact day-of-the-month billing date. It was not a simple feat to achieve though and took a bit of planning.

  • I called Apple about the 20" iMac display problem today...

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    He did submit my formal complaint at the end but I have to tell you all, it sure looks like Apple does not see any problem with these screens. He suggested that I write to Apple at their corporate office to let them know of these problems. Here is that address:
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    1 Infinite Loop
    Cupertino, CA 95014
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  • Wierd lines on my display and frequent lock-ups w/ and w/o display problems

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    Interval Since Last Panic Report: 104960 sec
    Panics Since Last Report: 5
    Anonymous UUID: 7D1AEF43-7E19-4F58-A1E0-48FA992A2814
    Wed Nov 18 15:49:50 2009
    panic(cpu 0 caller 0x9cdb10): NVRM[0/1:0:0]: Read Error 0x00009410: CFG 0xffffffff 0xffffffff 0xd2000000, BAR0 0xd2000000 0x5d3e2000 0x084700a2, D0, P1/4
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x5c99b7d8 : 0x21b2bd (0x5cf868 0x5c99b80c 0x223719 0x0)
    0x5c99b828 : 0x9cdb10 (0xbb7fec 0xc209c0 0xbc3660 0x0)
    0x5c99b8c8 : 0x147690d (0x8b5ac04 0x7edf004 0x9410 0xabd962)
    0x5c99b908 : 0x1534e6a (0x7edf004 0x9410 0x5c99b968 0x9)
    0x5c99b948 : 0xb51ca5 (0x7edf004 0x91ed004 0x0 0x0)
    0x5c99b968 : 0xac155b (0x91ed004 0x5c99baa4 0x0 0x0)
    0x5c99b9b8 : 0x145f290 (0x7edf004 0x3d0900 0x5c99baa4 0x0)
    0x5c99bad8 : 0xab2821 (0x7edf004 0x91cf004 0x815200c 0x200)
    0x5c99bb18 : 0xb1f172 (0x7edf004 0x91cf004 0xeb9bcc0 0xeb9bc04)
    0x5c99bbc8 : 0xb202db (0x7edf004 0x91f0404 0x0 0x0)
    0x5c99bc58 : 0x14bb7a3 (0x7edf004 0x91f0404 0x9 0x2)
    0x5c99bd68 : 0x14ed407 (0x7edf004 0x91cf404 0x0 0x0)
    0x5c99be98 : 0xad3934 (0x7edf004 0x91ca404 0x0 0x0)
    0x5c99bec8 : 0x9d61fb (0x7edf004 0x91ca404 0x0 0x0)
    0x5c99bf08 : 0x5491b5 (0x0 0x9499680 0x1 0x29c50a)
    0x5c99bf58 : 0x5481e6 (0x9499680 0x1 0x5c99bf88 0x547d9d)
    0x5c99bf88 : 0x548640 (0x8abaf00 0x7e9ecc0 0xe780850c 0x2a6e5f)
    0x5c99bfc8 : 0x29d68c (0x8abaf00 0x0 0x10 0x88bbfc4)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.nvidia.nv50hal(6.0.6)@0x136b000->0x17f1fff
    dependency: com.apple.NVDAResman(6.0.6)@0x96f000
    com.apple.NVDAResman(6.0.6)@0x96f000->0xc21fff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x932000
    dependency: com.apple.iokit.IONDRVSupport(2.0)@0x961000
    dependency: com.apple.iokit.IOGraphicsFamily(2.0)@0x943000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    10C540
    Kernel version:
    Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
    System model name: MacBookPro3,1 (Mac-F4238BC8)
    System uptime in nanoseconds: 3788331456483
    unloaded kexts:
    com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xf02000, size 0x12288) - last unloaded 94521475551
    loaded kexts:
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    Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.2 GHz, 4 GB, SMC 1.16f11
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    Memory Module: global_name
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    S.U.
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    Beyond that you can look at the Technical Note TN2063: Understanding and Debugging Kernel Panics
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    c

  • Display Problem with RowHeader of a Scroll Pane

    Hi,
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    import javax.swing.*;
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        mainTable = table;
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          return 1;
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            JViewport jvp = new JViewport();
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