Caller ID for incoming calls NOT displaying name from contacts (only displays phone # on BB Z10)

Question

on the Z10 Whenever I receive an incoming call, the caller ID only shows the phone #, even when I have that number matched to a contact in the phone, even the call log it show the number and not the name.  How do I get the caller ID to recognize and display the appropriate contact name with the phone fro an incoming call? Any help would be greatly appreciated!  Thanks, Akhanbilal

Answer 1

Thank you Arsen but, as with everyone else : (1) When you get an in-coming call, it has no call log on the phone app call log that allows you do a thing under the sun except to touch the number of the last call, and when you do, it CALLS THEM BACK. (2) On every other BlackBerry I have owned, about 10 to-date, I simply selected the last in-coming call and had a button at the bottom of the screen to allow me to ADD TO CONTACTS. (3) This does NOT exist on the Z10, and there certainly is no "Click on number, little slider pops on the right, select add to contact."  Instead it dials them.  Frustrating other uses have described Arsen. Further, while on the topic : (4) None of this has anything to do with 10-digit national dialing plan or anything else on swipe finger down from top in Phone App, Arsen. (5) When you swipe Phone App down, you see SETTINGS. Then, there are 13 items.  I have looked at all 13 items and see nothing as you describe to select, nor any instructions on what to set the SMART DIALING to when there are 3 area codes local for my city and country code shows +1. Further, while on topic here : (6) Visual Voice Mail has been turned-on and whatever visual voice mail is, never supported on any previous BlackBerry including my 9780 before this, I have it with T-Mobile and have it turned on on the BlackBerry Z10 and it too does not work.  On the positive side, I do have a work-around for BlackBerry Z10 to 2013 Toyota entune. (7) I first took a vm msg .wav file of just hello (blank will not send) and saved it on BlackBerry Z10.  The Toyota entune is LOOKING for a music and will LOCK-UP if none are found.  By giving it this, it worked on my 2013 Toyota entune for the 1st time ever.  Yeah !  It is a little frustrating every few minutes listening to myself say HELLO.  But, hey no one really notices it with all the other stuff going on NAVIGATION, radio, cell phone calls, and all the computerized alerts on 2013 Toyota even without entune. (8) What I did now was to go into Navigation and remove SYNC with MUSIC.  I accomplished that after pairing to Z10 to 2013 Toyota, by CANCELLING ALL CONNECTIONS leaving only the pairing itself.  Then, you must choose some connections in the pairing section of SET-UP within Navigation itself.  If you cannot even get to that point, try depressing on the Navigation Screen, INTERNET at which point it will allow you access to SET-UP when you see the message NO ENTUNE APP FOUND ON YOUR BlackBerry Z10.  Red-headed step-child is what we all are.  Have to help each other.  Arsen I appeciate you helping all of us.  Seems the list is about 20 who have voiced it here in this one thread.  We voice it for the 200 million BlackBerry users worldwide, all left out in the cold despite a pretty cool Z10 product. Far better than iPhone 5.  I chose phone and internet.  Internet comes back no BLACKBERRY Z10 TOYOTA ENTUNE APP.  But, at least now I don't have to hear the music HELLO and do not also have the BlackBerry Z10 LOCKED-UP with pop up message you have to say OK to 10 million times to clear and never can actually do a thing on the BlackBerry Z10 as  a result.  Cannot add an in-coming call to Contacts Z10. Cannot see name and number calling me, just the bloody number, no clue who is calling ridiculous. Cannot do diddle-e-squat on BlackBerry Z10 on Toyota entune.  No App.  Horrendous. TAGS : Z10 no caller-id name, Z10 no app Toyota 2013 entune, Z10 add call to Contacts