Caller ID Manipulation based on called party Area Code

Question

            I have a new Sales department and they want to be able to call 6 different areas, in which we have a local presence, and have a local number show up for Caller ID and return calls. I have setup a separate Partition and CSS for these users, which will send calls out our SIP trunk. I need all other calls to show the External Phone Number Mask, as normal
I have tried using the Calling Party Transformation in the route pattern to achieve this. I've added it to the Sales partition. I also tried using translation patterns. The "
Use Calling Party's External Phone Number Mask" box is unchecked in both scenarios. I need to get this completed before I brief them on it tomorrow. The External Phone Number Mask field is empty on my test extension. The far end sees the extension of that phone, and not the intended local number.
Any help?
Thanks in advance
- Jonathan Beardsley

Answer 1

The problem, for me, was that the "Use External Phone  Number Mask" box was checked on teh Route Group, overriding other  changes.
So, I built separate RG, RL, and Route  Patterns to achieve my goals, applying the Calling Party Transformation  on the Route Pattern, thus applying different CallerID per area code of  called party.
Thanks!
- Jonathan Beardsley