Caller ID not working. Please help.

We have UVerse, Internet and phone from AT&T. Unfortunately, he have had many different issues. Today come yet another day that something is wrong, though this time it's a small issue.
When a call is coming in, the caller ID is not working properly. The number is displayed, but no name. Even the names that would show up are now coming up as "unavailable". Any lone know why this would happen?

Try resetting the AT&T router.  If that doesn't work do you have an old caller ID box you can plug right into the back of the router and test?

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