Caller id not working properly Please Help!!

Mt caller ID ask me me to enter the contact but I know it is in there already and it just shows the number when it used to show the person's name. I don't know how to fix this or is something wrong with my phone?
Thanks !!!

Bobaganoosh wrote:
Thanks that worked !! again THANK YOU for the help   
Glad it all worked out. You are welcome

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