Caller ID Not Working Well

I have a new Officejet Pro 8630 all-in-one. It replaced an Officejet Pro 7780 all-in-one. They both have caller ID but the 8630 does not work nearlly as well. The 7780 would even show if the line was in use and showed the ID forALL calls.
I would expect a lot newer model to work better but it does not show the line in use and seems to show the caller ID ramdomly if it shows it at all. At first I thought it showed only long distance calls that had an area code but that proved to be not the case.
I had grown to depend on that caller ID on the 7780 and is now frustrating with the 8630

Hello dannymcdonald and welcome to the HP forums!
I will definitely do my best to see what I can do to help with your Officejet 8630.
The first thing I would recommend is ensuring the printer is plugged directly to a wall outlet. Even if the old L series printer was plugged into a power bar, I'd recommend still that you move the new one to a wall outlet at least for troubleshooting purposes.
After that, please make sure the printer has the latest firmware version. If the printer is wireless, you can follow this Getting the Latest Firmware and Printer Updates document to get the updates completed. If the printer is connected via USB, please click the following link to get the firmware updated through the computer: HP Officejet Pro 8630 Firmware Update.
Let me know how things are going after those two steps and we'll go from there
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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Caller display not worked since June 2014

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I’m surprised to see that BT are taking so long to trace a fault in their system last raised 5/8/2014 (VOL012-**********) and that they haven’t sent an engineer to the property or to the exchange to check the problem.
My patience is wearing thin over this problem with my Caller Display not working as it started in mid June. I’m also becoming less enthusiastic about BT and find it harder to recommend them to others.
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An engineer called yesterday and told me that he had been asked to test the line for a voice fault not a Caller Display fault. However, his testing revealed there is no line fault, CLI signal is strong and he was happy that the new BT2000 phone (bought after the lightning strike) is working properly. (This phone had also been tested on a neighbour’s phone line where it displayed the callers number). He also found that this same BT2000 phone on my line was not displaying the Caller’s number (CLI), but couldn’t offer any reason why.
I conjectured with him that these tests must bring the problem down to a corrupted CLI signal which does not allow the phone to understand the phone number being sent.
When the lightning struck the phone line back in June, it blew the telephone connection in the back of the Sky Box with a flash and bang (telephone cable now removed from the Sky box). It shorted the Openreach Faceplate (now replaced) so that the phones and broadband stopped working and it caused the phone to light up and react as it does when a call comes through.
Now isn’t it possible that the lightning also travelled along the copper wire to the green cabinet just outside the house and damaged something there which is corrupting the CLI signal, but which does not not show up when the voice line is tested? If not, then there must be a problem further back in the infrastructure, possibly in the Exchange, that is causing a corrupted signal to be sent to my phone?
He told me that another team would have to investigate the Caller Display fault as he was instructed to look into a voice issue and as a field engineer he was not able to investigate any problem that might be in the Exchange. I don’t know whether this Exchange Team would be able to investigate a problem in the Cabinet if nothing is found in the Exchange or can that only be done by a field engineer? He told me to contact BT again as he’d done all that he had been instructed to do and they would have to instigate a fault team to further investigate the problem.
When all this is considered we have the basic problem that BT are unable to provide me with a Privacy and Caller Display Service that I have been paying for, because of a fault in their infrastructure. How much longer is it going to take before they correct the problem that’s been going on since June 2014?

Facebook is not working well on Firefox for two days now?

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Many site issues can be caused by corrupt cookies or cache.
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Hi,
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yashshankar wrote:
Hi
I recently purschased an Online number but the caller id does not work for incoming calls.How do we resolve this problem?.
Regards
Yash
You didn't mention what country your Online Number is in. Not all of Skype's Online Numbers are eligible for use as Caller ID when calling telephones or sending SMS messages. If your number is from one of these countries (Chile, Denmark, Estonia, Hong Kong, Poland, Sweden, the UK and the US), then it can be used this way. Otherwise, you can use a mobile number from countries other than Japan or Mexico as Caller ID with Skype, after the number goes through a verification process where Skype sends SMS messages with codes to that number.
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Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

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Caller ID Not Working Well

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