Callers are not able to hear my voice

I have an issue with iPhone 4 with iOS 4, callers are not able to hear my voice even when I use the earphone or speaker. I am able to record voice memos and can hear the playback, and no issues with listening to music, videos, youtube...etc. The mute button is not on.
I tried erasing network settings and all settting but could not fix the problem. I have not tried erase all contents yet since I am not sure if this is a software or hardware issue.
Has anyone seen this problem before and can assist or if someone can give suggestions?
Thanks..M

Hi, nik007hil. Welcome to our community! Is this happening to all your calls? Do you have a stable network connection? Note that having a bad network connection may cause this. BTW, tell us what phone model do you have, so we can further check. We'll wait for your feedback.

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