Callers cannot hear me, unless I use speaker feature, what might problem be?

Callers cannot hear me, unless I use the speaker feature. Mute is not turned on, so what might be the problem.
I had been using the phone normally and on the next call, the caller could not hear me reply.
Eventually I tried using the speaker function and then callers can hear me - but not using the normal functions.
Any suggestions as to what button I might have pushed inadvertently. The mute feature is not turned on.

You are wery welcome to the club: https://discussions.apple.com/thread/3404857

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