Calling a Contact Inadvertently From Phone App

When I tap on the tile which I have setup for the people "app" which I have placed on the "home" screen, I can scroll through contacts, tap on a contacts name and then I have the option to call mobile or send an SMS. However if I select the phone app from the app list or an app tile placed on my home screen, and scroll through the contact list, it is easy to inadvertently call a number (especially if the name is long and stretches across the screen) if a scroll gesture is interpreted as a tap. This is because there is no secondary call button once a contact is selected.
Is this a bug or just an oversight?
Does anyone else find it annoying?
I usually just use the people app for this reason, but have to switch to the phone app if I want to check on call history or dial a number manually from the numeric keypad.

Hi Alicia,
I am not sure about UCCX bout with UCCE & CVP you can provide that service.
"Cisco Unified CVP supports audio-based self-service and queuing for calls, which optionally become video calls when routed to a contact center agent. This support provides rich caller-agent interactions while saving cost and bandwidth during the self-service portion of the call. Video contact center is supported in this way for the following calling endpoints:
• Cisco TelePresence™ communications system
• Third-generation (3G) mobile devices (when connected to the network through a Cisco Integrated 3G-324M Gateway)
• Cisco Unified Video Advantage cameras
• Cisco Unified IP Phone 7985G videophone"
http://www.cisco.com/en/US/customer/prod/collateral/voicesw/custcosw/ps5694/ps1006/data_sheet_c78-626453.html
Regards,
MAR

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