Calling forwarding charges, another question

If a Verizon wireless number calls my Verizon wireless number, and my number forwards to my Verizon landline in the same local calling area, am I charged airtime for the forwarded minutes?

Call forwarding works like this: Incoming caller uses whatever kind of minutes they would use if you answered the phone. So if they're VzW it's M2M, etc. Forwarded number uses whatever kind of minutes they would use if you called them from your phone. So if you're forwarding to another VzW phone it's M2M, etc. This means if you're forwarding to a landline AND that landline is not on your friends and family, every forwarded call is using 1-2 anytime minutes per minute, depending on whether they are VzW or not. Of course, if it's after 9pm, or saturday or sunday, Nights and Weekends take over anyway. So yeah, if you're forwarding your cell to a landline OR vice-versa (because forwarding from landline to cell counts as a call from the landline), make sure that landline is on your F&F list beforehand.

Similar Messages

Call forward to another users voicemail

Here is the scenario, i cannot find a way to accomplish this.
i am using CUCM 8.5 and Unity Connection 8.5
here is the requirement
1. User1 call forwards her phone to User2
2. A call comes in to User1, the call is forwarded to User2
3. If User2 is unavailable, the call is redirected to User2 voicemail.
The default behaviour is that if User2 does not answer, the call is redirected to the original called number (User1)
I have created forwarded routing rules in Unity connection and i can get the call to end up at User2 voicemailbox however, the user requires that this happens only when the call is forwarded manually. For example, if i call User1 and let it go to Voicemail, it will still go to User2
They want that it goes only to the User2 voicemail only in the specific circumstance that the phone is in call forward mode, not by letting it go to voicemail
Does it make sense?
I think my users are asking too much

Hi Steven,
I'll just add a note to the great tips from Hailey & Roger (+5 each!)
I thought this was an interesting question, so I tried a number of ways
to see if this could be done
The problem, as you've discovered, is that the original Forwarded CLID
is so "sticky" as to render most of the standard routing methods moot.
In my tests I was trying to route calls that come into 7001 and are CFWDALL
to 5126 to route to the 5126 mailbox without changing the Originally dialed
to last redirecting setting (as nicely noted by Hailey).
I had to put in a mid-point number that was set to CFWDALL (via PSTN)
back to the second number.
So I setup a CTI-RP on a phantom (non-DID) DN of 4241 and set the CFWDALL
to 5126. I could then CFWD from 7001 to 4241 which then routed to 5126 with
the CLID stripped off and would then give us the desired results. No other method
that I could come up with would work.
Cheers!
Rob
"Why not help one another on the way" - Bob Marley

Call forward to PSTN on cme

Hi,
unable to set up call forward to PSTN.
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table.MsoNormalTable
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mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
I have tried activating the Call forward via the phone or manually via the config, but when I attempt a call to IP Communicator from PSTN or via extn I am not seeing re-INVITE which should be generated for the forwarded call. Am i missing something?
PSTN / IP phone ------> Calling extn on CME (which is call forwarded to another PSTN number)
config below:
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
registrar server expires max 250 min 200
asserted-id pai
localhost dns:XXXXX
outbound-proxy dns:XXXXX
dial-peer voice 100 voip
description ** Incoming call from SIP trunk **
session protocol sipv2
session target sip-server
incoming called-number .
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
no vad
dial-peer voice 101 voip
description ** Outgoinging call to SIP trunk **
translation-profile outgoing SIPOUT
destination-pattern 1T
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
voice-class sip profiles 101
dtmf-relay rtp-nte
no vad
dial-peer voice 102 voip
description ** Outgoinging call to SIP trunk **
destination-pattern 0[2-9].T
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
no vad
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
telephony-service
max-ephones 4
max-dn 12
ip source-address 192.168.100.2 port 2000
calling-number initiator
timeouts interdigit 5
load 7960-7940 P00308010200
date-format dd-mm-yy
max-conferences 8 gain -6
call-forward pattern .T
call-forward system redirecting-expanded
transfer-system full-consult dss
transfer-pattern .T
transfer-pattern 0.T
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn 1 dual-line
number 4961 secondary 99474961 no-reg both
label 4961
name 4961
call-forward all 021605547

/* Style Definitions */
table.MsoNormalTable
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mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;}
Does a direct call (without forwarding) work through this dial-peer? YES
The session target of dial-peer 101 is the "sip-server". In wich way is configured? Is it an IP address or a name? FQDN
Can you ping it from the CME? YES
The CME can resolve the name via DNS? Resolved on the CME Can you post the sip-ua config?
sip-ua
credentials number 99474960 username 99474960 password 7 XXXXXXXXX realm as-test.xys.net
authentication username 99474960 password 7 XXXXXXX
calling-info pstn-to-sip asserted-id number set 99474960
no remote-party-id
disable-early-media 180
retry invite 2
retry register 3
timers connect 100
registrar dns:as-test.xys.net expires 60 sip-server dns:as-test.xys.net
host-registrar

Is there any other way to achieve per user call forward restriction other than to create multiple voice policies?

Hello,
We mentioned the environment details below:
Environment
In our PBX environment, currently a user can forward calls to any local (within a region) internal extension. But for external PSTN call forwarding, a user needs to send a request and be approved by their manager. And the forwarding restriction
is applied such that user is only allowed to forward to that particular PSTN number - to prevent toll fraud.
Moving forward to Lync, using voice policy's call forwarding and simultaneous ring PSTN usages, I can set it to allow forward and simultaneous ring to custom PSTN usage and a custom route that will only send calls to these pre-approved
external numbers.
Outcome
But in such a scenario,
sSince all the custom external allowed numbers will have to be put into a single Route match table, User A will be able to successfully
set up call forward to User B's number. (if they come to know about it somehow, that is)
rü
Route matching list will be very long due to the number of users per hubsite that has call forwarding enabled.
Questions
Is there any other way to achieve per user call forward restriction other than to create multiple voice policies ? MSPL may be ?
2. Is there a limit in the number of entries you can have on the Route pattern matching regex expression ?
Please advise. MANY THANKS.

1) I think multiple policies may be your best bet, though it's not a fun one to manage, I agree. MSPL could do it, but it would be more complex to maintain in the end. Even gateways have limitations on routes.
2) I'm not aware of a limit, though I'm not saying there's isn't one. But if you hit it, you could move to a second usage/route combo.
I'd suggest building out some PowerShell usage/route creation/organization script for this so it's not something that would need to be maintained within the GUI.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Call forwarding question

Hi All,
I have an odd requirement: my users want to be able to forward externally only the caller is external. i.e. I call Joe internally, and although he has a forwarder to go to his mobile, it will ring him through Lync. Is that possible? If
I call from an external landline to will be forwarded to his mobile.
Thanks
Craig

Yes, it's possible. by configure simultaneous ring to mobile and lync.
To set up call forwarding and simultaneous ring, do the following:
In the Lync main window, in the lower-left corner, click the Call Forwarding menu
, and then click
Call Forwarding Settings.
In the Lync – Options dialog box, click Forward my calls to:, and then do one of the following:
Click another of your numbers, such as your mobile phone.
Click New Number or Contact, and then search for or click a contact in the dialog box that is displayed.
Click Simultaneously ring, and then do one of the following:
Click another of your numbers, such as your mobile phone.
Click New Number, and then type a new number in the dialog box that appears.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"

After installing 6.0.1 on my iPhone 4 I no longer get notification when another call comes in when I'm on another call. In phone settings I no longer have the icons for call waiting and call forwarding. My carrier is sprint

I no longer get notifications that another call is coming in when I'm on the phone. In the settings under phone I do not see any availabilty for call waiting or call forwarding. I had this feature before installing the new update 6.0.1.

Since it has always been very basic to backup your computer and all it's data, Apple provides no way for you to transfer music from your iPhone back to your computer. As you know, you can re-download all iTunes purchases, but music that you ripped yourself you'll have to just re-rip again.
You can try and find 3rd party applications that might help you. I'm sure you'll pay, however.
Let this be a very important lesson learned.
Best.

CCME Call Forward from one Hunt Group to another Hunt Group Failure

Hi I have a couple of hungroups in Cisco Call Manager Express. I am trying to configure a Call Forward no answer from one hunt group to another. Does anybody know if this is possible? If so, is there a config available? Here is my config, but it is not working.
Thanks,
Derek
voice hunt-group 20 parallel
final 2290
list 2201,2251,2252
timeout 30
pilot 2209

Hi Derek,
This is supported with the restriction shown below;
final number
Router(config-voice-hunt-group)# final 8888
Defines the last extension in a voice hunt group.
If a final number in one hunt group is configured as a pilot number of another hunt group, the pilot number of the first hunt group cannot be configured as a final number in any other hunt group.
From;
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmecover.html#72373
Cheers!
Rob

AT&T Call Forwarding Question

Hello,
I forgot my phone at home and of course of all days I am actually expecting a call. Is there anyway to log in via a landline, or any other way, and set up call forwarding to my work phone?
Message was edited by: iannamico

Called ATT and they said it is not possible to do it that way. You must have the phone with you to activate call forwarding.

Call forwarding when I didn't request it?

If you call our home phone, it rings once, then goes to busy. If you call back immediately thereafter, you get a fax machine tone (!). One the home end, if you pick it up i after the first ring, you might get the caller, but otherwise you get a dial tone.
This has been going on for several days now. The lines have been tested from the sentral office several times now and we don't think that's an issue.
I called Verizon last week; they did something Friday morning (remotely; I don't know what, we weren't home as they did whatever it was they said they did before the time that they had said they would come) and it was fixed then, but Saturday it went back again.
It looks and sounds for all the world as if our home phone number has been forwarded to a fax machine.
We don't have call forwarding service, and I have tried the *73 several times just to be safe, but to no effect.
Before I call again and end up missing another day of work to wait for a repair that won't come when promised -- any ideas?
Thanks much

Please go to your profile page for the forum by clicking on your name, and look down the middle towards the bottom where you will find an area titled "My Private Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Different call forwarding setting for each Skype n...

I just bought a second Skype number and by the looks of it the only option is to forward them both to the same number. No way to set a different number for each?
No obvious way to contact Skype.
I'm pretty much done with this (offensive text removed) company.

Hi, Dr. Design, and welcome to the Community,
Interesting; I just answered the same question for another community member yesterday ... anyway, yes; you are correct. As both Skype Numbers are affiliated with the same account, call forwarding is for the incoming calls to the account. Another way to look at it is a Skype Number, or however many numbers someone purchases to add to their Skype account up to the maximum of ten (10) Skype Number subscriptions, provides more ways to access that particular Skype account.
The work-around is to create additional Skype accounts when you are in a situation as you describe where you need multiple Skype Numbers, but each needs to be forwarded to a different "other" number.
Good observation which I will forward to those to whom I report. More information needs to be published on this.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Can i change the call forwarding numbers frequentl...

I am planning to purchase a skype number of Australia and get the call forwared to my India number.
but i want that call to be forwared to my another Australian number when i am traveling to Australia.
So it is possible to change the call forwarding number frequently?.If so how do we do that?.will it be charged extra?.
Thanks,
Shobhit

Call Forwarding can be set at www.skype.com and also in your Skype client, and it is relatively easy to change these settings, and often if required
there is no charge for changing CF settings
you must have either Skype Credit or a suitable calling subscription to forward calls from Skype to numbers in the regular phone network
Pay-as-you-Go rates are based ONLY on the destination of the calls, and calling subscriptions are specific to certain countries or groups of countries
http://www.skype.com/en/rates/
bear in mind that a call that is forwarded from Skype to a landline or mobile number is actually the same as a SkypeOut call from the Skype client to said number
Regards,
Neil

Does Call Forwarding use Plan Minutes

If I forward iPhone calls to another phone, does AT&T charge me for every minute of the forwarded call (even though I didn't use the iPhone to talk)?? I would like to forward my calls to my OnStar hands free phone system when I am in the car (but don't want to pay Verizon for 30 minutes AND AT&T for 30 minutes for a 30 minute, forwarded call).
Before you say "no way they would do this..", read this from the Verizon call forwarding support page:
+Airtime applies to forwarded/transferred calls even if you send the call to wireline telephones.+
http://support.vzw.com/features/callingfeatures/callforwarding.html

The AT&T people I have talked to "glaze over" when you talk about iPhone. I was hoping just one person in the forum would know (and do this on a regular basis). This answer will decide if I get an iPhone or not. I don't trust an answer from an AT&T call center or showroom floor salesperson. On the other hand, I trust the experts on this forum totally.

Subscription (world wide) + call forwarding (malay...

About a month ago I signed up for WW unlimited calling. I work in Malaysia & live in Thailand. I WANTED to set up call forwarding to my malaysian landline so I could recieve calls. IT DOES NOT WORK. I have tried to find the answer (a viable answer) to this little snaffu. It would be nice if an answer were forthcoming from a real live breathing skype tech personnel. And yes, I've tried different combinations of using the area code, deleting the initial zero, keeping the initial zero, and all other combinations there of.

stephannie1969 wrote:
Thanks ~ If I am calling my landline from another landline in the same city I use this: 324-XXXX. If I am calling from a mobile/cell or from outside the city on a landline, I use this: 04-324-XXXX.
Whether I use the 04, just the 4 or nothing, I do not get an error message from skype.
Ususally when calling internationally, the zero is dropped from the number I'm trying to reach.
Anyway, thanks for taking the time to answer. It's kind of you to do so when it's not your job.
where *does* one find a skype tech? hmmmmm
Are you also including the Malaysian country code +60 before the number in your Skype program/app? You're correct in dropping the leading zero in the 04 area code, so you should be able to reach the number with +60 4 324 XXXX from Skype. All calls to telephones from Skype must be dialed with a country code, even if you are in the same city or country as the phone number. Can you dial that number from your Skype program or app? You should be able to get through, with the subscription you have, if that number is a landline number and not a mobile.
As for finding a tech, or someone from Skype's support group, you can get to them through the Support link near the top of this page. If you have a subscription for calling phones, you can get to a live online chat with someone. Or you can submit a ticket. I don't mind answering questions, since Skype is a useful service. Sometimes the online documentation could be clearer, or maybe rewritten by someone more fluent in a given language, but all in all I'm happy with Skype. It saves me lots of $$$.
Patrick
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Call Forwarding with Multiple Voicemails

I know how to use the call forwarding (*73).....but when I use this feature it uses the voicemail to the phone that I am forwarding my calls to.
Is there anyway to use the voicemail of the original phone that I want forwarded to another phone? 2 voicemails......I have a business phone and a personal phone and want to be able to have two different voicemails.

Hi, Jimliu, and welcome to the Community,
Fabulous idea! Unfortunately, the Skype Number feature does not provide such facility as you describe.
Best regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Q about call forwarding

I have a question about call forwarding. I know how to start and stop the call forwarding and I get the part about being charged minutes for the forwarded call. My question is if I receive a call from a verizon wireless customer and I have it forwarded to my home number which is in my top ten, will I still be charged for any minutes for the call.
Thanks

Thanks for the information budone and SuzyQ.
nightrider13, your community leaders are correct. If you set up call forwarding on your mobile phone and have your calls sent to your home phone, each call that comes through is sent through our system and billed according to the type of call it is. If its a Verizon wireless customer, it will be mobile to mobile. If the number is listed on your friends and family, it will be no charge to your mobile account. The only charges we can not verify are to your home phone service.
LIsted below are two links about call forwarding:
http://support.vzw.com/clc/faqs/Features%20and%20Optional%20Services/faq_call_forwarding.html
http://support.vzw.com/clc/features/calling_features/call_forwarding.html

Calling forwarding charges, another question

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