Calling from Cellular Phones

Hi,
When I try to call my SPA942 (which is plugged into my SPA9000), from a cellular phone my menu options are not available, i.e. speakerphone etc. For example, when I try to call another cell or landline, as soon as the phone starts to ring there is a connection established and I can put on speakerphone while I am waiting for someone to answer. However when I try calling the SPA942 (through my SPA9000) I cannot do this, the only option is to end call. It does not pick up on the connection.
Can someone please advise if there is an option on my PBX to send back some sort of communication to the cell to confirm a connection so this will work?
Many thanks,
Glenn.

Sorry I am only getting back now, but I was away for a couple of weeks. Yes it looks like I need to have the ack sent to confirm connection from the spa to the cell.
I do not have the auto attendant or hunt group set up. I have four different internet phone accounts, each configured to forward to a different extension on one SPA942 phone, i.e. account 1 forwards to ex. 100, account 2 forwards to ex. 101 etc etc.
Many thanks.

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